Payroll Relief Pricing Overview

The software is intuitive and affordable. It's the perfect fit for my main street clients. Review collected by and hosted on G2.com.

The customer service need improvement.... Review collected by and hosted on G2.com.

1) Automates much of the manual data entry; 2) automatically makes payroll tax payments; 3) automatically files payroll tax returns; 4) cost is reasonable; 5) Web based makes it easy to access if from anywhere; 6) integrates with Accounting Power eliminating duplicate entries; 7) automatically collects and deposits our processing fees; Review collected by and hosted on G2.com.

1) Program is somewhat rigid; 2) UI for clients is archaic and many have complained that it's not easy to use; 3) lead time for processing payroll are too long, especially compared to other payroll services; 4) making corrections to processed payroll is cumbersome; 5) backdating checks is not allowed (this is a feature we need with clients who manually issue checks); 6) certain reports are not allowed over multiple years; 7) integration with Accounting Power is not as good as we'd like (e.g. all federal tax payments are put into one GL account instead of separating Federa W/H from SS/Medicare paymetns); 8) onboarding is a little confusing to our clients, especially the EFT Application; 9) there's always a delay in receiving our processing fees (standard is supposed to be 2-3 business days but for us it's usually 5 business days-they've never been able to tell me why); 10) there's never a live person at Customer Support-we have to submit a ticket then wait for a response for something that could be handled easily with a phone call; 11) payments to third parties (e.g. WC insurance, garnishments, etc) must be processed as checks instead of electronically Review collected by and hosted on G2.com.