--- title: Payroll Relief Reviews meta_title: 'Payroll Relief Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 46 reviews by the users' company size, role or industry to find out how Payroll Relief works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 46 scale: '5' date_modified: '2026-08-07' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Payroll Relief Reviews **Vendor:** IRIS Software Group **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.0/5.0 **Total Reviews:** 46 ## About Payroll Relief Payroll Relief by IRIS (formerly known Payroll Relief by AccountantsWorld) employers accounting firms and payroll service bureaus to offer payroll services with less work for your staff and virtually no compliance headaches. Your business deserves payroll software that does more of the payroll processing work for you, increasing your revenue, while decreasing your workload and compliance risk. Payroll Relief by IRIS decreases your workload and compliance risk, while increase payroll service profits with the following features: - AUTOMATED PROCESSES TO SAVE YOU TIME AND REDUCE ERRORS: It does the heavy lifting for you by automating time-consuming and error-prone payroll processing tasks. It does industrial-strength batch processing, direct deposit, paying payroll taxes or child support, or e-filing tax forms and W2s is handled automatically, on time, and with 100% guaranteed accuracy of calculations. - FEATURES & FUNCTIONS THAT YOUR FIRM AND CLIENTS NEED: The IRIS Compliance Team constantly monitors legislative changes to ensure your compliance. With a modern, easy to use interface and mobile apps enables your clients and employees to access time & attendance data, W2s and more, anytime, anywhere. It also integrates with other technology such as QuickBooks, Xero, QuickBooks, Sage, Swipeclock and more. - INDUSTRY LEADING, U.S-BASED SUPPORT: IRIS will personally assist you with live customer service from experienced professionals based in the U.S. There is also a Professional Services Team that provides streamlined data migration/conversion assistance, white-glove onboarding, accessible data file extracts, custom time reports, comprehensive training & support. - TRANSPARENT PRICING & HIGH ROI: Simple, transparent, complete pricing, without surprises that can result in higher costs than expected. Learn more at https://www.irisglobal.com/payroll/. ## Payroll Relief Pros & Cons **What users like:** - Users appreciate the **ease of processing payroll** and automating tax payments, enhancing client satisfaction. (13 reviews) - Users appreciate the **ease of use** of Payroll Relief, simplifying payroll processing and client management tasks. (10 reviews) - Users value the **ease of payroll processing** with Payroll Relief, especially when handling client tax payments. (9 reviews) - Users value the **responsive customer support** of Payroll Relief, enhancing their overall payroll management experience. (7 reviews) - Users appreciate the **time-saving features** of Payroll Relief, streamlining payroll processes and reporting effortlessly. (3 reviews) - Users value the **automation features** of Payroll Relief, streamlining payroll processes and reducing manual workload significantly. (2 reviews) - Comprehensive Features (2 reviews) - Easy Integrations (2 reviews) - Easy Setup (2 reviews) - Efficiency (2 reviews) **What users dislike:** - Users experience **poor customer support** , making it difficult to resolve issues and manage payroll effectively. (13 reviews) - Users face issues with **inadequate verification** , leading to confusion about e-filing and unexpected system changes. (3 reviews) - Users report significant **integration issues** with Payroll Relief, affecting connectivity with other systems like Practice Relief and local agencies. (3 reviews) - Users report **invoicing issues** like slow processing and complicated corrections, impacting overall satisfaction with Payroll Relief. (3 reviews) - Users find the **limited customization** options frustrating, impacting their ability to create tailored reports and workflows. (3 reviews) - Limited Features (3 reviews) - Payment Issues (3 reviews) - Steep Learning Curve (3 reviews) - Account Management Issues (2 reviews) - Billing Issues (2 reviews) ## Payroll Relief Reviews ### 1. Has not been the most pleasant experience **Rating:** 2.5/5.0 stars **Reviewed by:** Valerie L. | Office Manager/Payroll Processor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Payroll Relief?** Ease of adding employees has been nice and the net to gross payroll. **What do you dislike about Payroll Relief?** Customer Service has not bee the most pleasant experience. Being yelled at by the customer support for asking questions. Also, approval of companies with the wrong EIN number in the past was a big shock and created a huge mess that I had to deal with and no help from payroll relief on that. Also, contacting my clients with out permission when told they would never be contacted. **What problems is Payroll Relief solving and how is that benefiting you?** I do not know of any problems being solved. They do not make it easy to send over retirement transmittals or funds to retirement accounts. There is a lack of benefit there. ### 2. Good product, customer service needs improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Robin N. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Payroll Relief?** Easy to use when adding employees and processing payroll **What do you dislike about Payroll Relief?** Customer service/no way to inactivate clients without losing access to payroll history. There should be a way to inactivate clients without losing access in the system. If they are inactive, data should be available for at least 3 years if not longer. IRS is so behind and this will cause major issues. **What problems is Payroll Relief solving and how is that benefiting you?** not sure ### 3. Proceed with Caution **Rating:** 2.5/5.0 stars **Reviewed by:** Greg S. | President, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Payroll Relief?** Easy to navigate and find what's needed. Can configure easily for more complex payrolls. **What do you dislike about Payroll Relief?** The price keeps going up, and there are very last-minute notifications, many times on 15-day notice with no time to communicate an adjustment to client pricing. There are no new features or additional value to justify the increased pricing. Their competitors are almost the same cost with much more value, better accuracy, and files/pay all government jurisdictions. It doesn't file or pay all taxes (local specifically). Customer service is subpar at times, and more and more errors keep occurring. Lastly, Payroll Relief places everything on the firm's shoulders. If they mess up, the firm has to pay. We are switching away to another software. **What problems is Payroll Relief solving and how is that benefiting you?** Needed a payroll solutions to run client payroll. **Official Response from Michelle Meyer:** > Thank you for taking the time to share your experience with Payroll Relief by IRIS. We’re glad to hear that you find our platform user-friendly and effective for handling complex payroll needs. We understand your concerns regarding pricing. While we had maintained our rates for several years, our recent adjustment was a minor increase on the price per check. Despite this, our pricing remains lower to other payroll software solutions in the market. We’re committed to enhancing our service value and are actively working to introduce new features that benefit firms like yours. We apologize for any inconvenience caused by late notifications and the issues you faced with local tax filings. Your feedback is invaluable, and your feedback will be shared with our head of operations. Regarding your experience with our customer support, we strive for excellence and regret any shortcomings. After reviewing the one ticket you opened, I see it was resolved, but we will certainly address these concerns with our team to ensure a better experience in the future. We’d love the chance to discuss this further and explore how we can better meet your needs. Please feel free to reach out to our team directly at 631-256-4900. Your satisfaction is important to us, and we’re here to help. ### 4. It's one of the cheapest solutions, but you get what you pay for. **Rating:** 2.5/5.0 stars **Reviewed by:** Jeffrey W. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Payroll Relief?** Price is probably the best thing about Payroll Relief. They do offer automatic payroll tax payments and filings for federal forms and many state forms. **What do you dislike about Payroll Relief?** Their customer service is very hit and miss. Sometimes they are very helpful and friendly, other times it's impossible to get ahold of them and then they don't know how to help. The software seems to go down more than I would like. Once or twice a month, it seems I am not able to log in to the software. They don't offer automated tax payments and filings for all states, so I have to file and pay some of those manually. **What problems is Payroll Relief solving and how is that benefiting you?** Payroll compliance. Payroll Relief makes paying and filings payroll taxes reasonably easy for the most part. ## Payroll Relief Discussions - [What is Payroll Relief used for?](https://www.g2.com/discussions/what-is-payroll-relief-used-for) - 1 comment - [View Payroll Relief pricing details and edition comparison](https://www.g2.com/products/payroll-relief/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+09%3A20%3A22+-0500&secure%5Bsession_id%5D=8b9e7273-4d50-406c-a56a-8668c42f5c03&secure%5Btoken%5D=66556f211474a1afcac7f4486be21648a06f4d43071e756c741aadf7a0114017&format=llm_user) ## Payroll Relief Integrations - [WorkforceHub](https://www.g2.com/products/workforcehub/reviews) ## Payroll Relief Features **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation ## Top Payroll Relief Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,660 reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - 4.6/5.0 (12,223 reviews) - [Deel Payroll](https://www.g2.com/products/deel-payroll/reviews) - 4.7/5.0 (6,840 reviews)