# PayFocus Reviews
**Vendor:** BenefitMall  
**Category:** [Payroll Software](https://www.g2.com/categories/payroll)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 15
## About PayFocus
Simple. Secure. Smart. BenefitMall PayFocus is a state-of-the-art online payroll and HR solution designed to empower small businesses through one system to process and manage basic payroll and HR tasks.




## PayFocus Reviews
  ### 1. Integrated solution for finance management tasks like tax processing, and more

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rahul U. | CNC Operator, Mechanical or Industrial Engineering, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 29, 2023

**What do you like best about PayFocus?**

We love the platform as it helps us to pay our employees timely and accurately without any delay. The platform also allows us to easily access and understand tax processing and human resource tasks all in one place. With the help of this platform, we were able to access to view each employee's personal information. We were also satisfied with the customer support and how they were responding and helping us out during the process of payment. The platform also provides various features like advanced report writing, new hire reporting, on-site manual check writing, and many more. In our company, we use the platform frequently daily. Its integration with Benefitmall software products, other third-party software, and other internal systems is also superb.

**What do you dislike about PayFocus?**

Some cards are not acceptable by the platform,  creating problems for our employees during the time of payroll. Sometimes it takes a long time to receive the payment even with a good internet connection. The platform gets slowed down when a large number of transactions

**What problems is PayFocus solving and how is that benefiting you?**

It was a stunning platform for us, the platform helped us to process business-compliant taxes, with the ability to manage human resources from one platform. The platform also offers useful features like personnel tracking and onboarding. We were also able to access the platform from different places and devices helping us payout employees timely and accurately. The platform also integrates itself well with other internal systems and other third-party platforms. Overall, it is best suited for small enterprises as it is easy to use and a fantastic setup for both employer and employee.

  ### 2. Multi-positive platform in terms of facilitation for human resources

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex T. | Application Support Specialist, Machinery, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about PayFocus?**

It was very simple to input data. Very cut and dry process. Payroll are convenient to review and good visibility to the weekly paycheque.

**What do you dislike about PayFocus?**

Sometimes it would timeout when left for a while without activity but that's expected.

**What problems is PayFocus solving and how is that benefiting you?**

Able to have employee data and run various reports. Helps keep track of time, PTO, Leave and any other time that is requested.

  ### 3. Complete package tool for payroll and most HR service with ease in an uncomplicated platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrice F. | Product marketing & strategy manager, Consumer Goods, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2024

**What do you like best about PayFocus?**

Payroll reporting is fantastically covered showing graphs of how our employees income generation has been going over the month.

**What do you dislike about PayFocus?**

The overall performance of the platform is eloquent but would like to see bright colors.

**What problems is PayFocus solving and how is that benefiting you?**

We easily track our overall monthly salaries, and on the other hand employees get their paystubs online.

  ### 4. Most affordable, simple solution in an overcrowded, expensive industry

**Rating:** 5.0/5.0 stars

**Reviewed by:** Philippe G. | Sr Analyst Infrastructure Services, Consumer Goods, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2024

**What do you like best about PayFocus?**

The set up was very simple and we were assisted through the entire process. It was easy to set up employees and run reports when needed.

**What do you dislike about PayFocus?**

Nothing. Working with PayFocus has been a frustration-free experience!

**What problems is PayFocus solving and how is that benefiting you?**

Easy to process payroll, and I love the reminders. Good overview of employee's total benefits.

  ### 5. Automatic payroll recording

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nageshwar P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2023

**What do you like best about PayFocus?**

Save our time to record the payroll process and ease of understand as end user

**What do you dislike about PayFocus?**

little expensive as compare to other online payroll and HR process software.

**What problems is PayFocus solving and how is that benefiting you?**

In our day to day work it is saving our time to record the process and less error is capturing

  ### 6. PayFocus: An Outstanding Tool to Handle Accuracy Accounting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2024

**What do you like best about PayFocus?**

Error-free payroll processing.
Real-time access of updated personal information.
Effectiveness in tracking working hours, timesheet management and overtime calculations.

**What do you dislike about PayFocus?**

Apart from large learning curve,functionalities are best.

**What problems is PayFocus solving and how is that benefiting you?**

We have all effectiveness in tax compliance, real-time updates on regulations changes,all effectiveness in managing our employees benefits as well as best analytics for informed decisions making.

  ### 7. Review for Payfous

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohd kaleem K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 22, 2023

**What do you like best about PayFocus?**

One click paymnet is the best part of pay focus and it is secure as well

**What do you dislike about PayFocus?**

nothing as such till time because main objective of this software is solving.

**What problems is PayFocus solving and how is that benefiting you?**

fast paymnet

  ### 8. My personal review about PayFocus

**Rating:** 5.0/5.0 stars

**Reviewed by:** Haritha R. | Chief Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 26, 2023

**What do you like best about PayFocus?**

Easy, robust and secure for business purposes

**What do you dislike about PayFocus?**

More features to be added but the existing user interface is super cool

**What problems is PayFocus solving and how is that benefiting you?**

Automated reports and tracking is majorly solved

  ### 9. "Pay Focus: The Ultimate Payroll Management Solution for Modern Businesses"

**Rating:** 5.0/5.0 stars

**Reviewed by:** Milan  A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2023

**What do you like best about PayFocus?**

PayFocus is a cloud-based payroll and HR management software designed to streamline payroll processing and improve the accuracy and efficiency of payroll operations

**What do you dislike about PayFocus?**

Learning curve: While PayFocus has a user-friendly interface, there may still be a learning curve for employees who are new to the software. Businesses may need to invest time and resources in training their staff to use PayFocus effectively.

Integration with other systems: PayFocus may not integrate seamlessly with other HR management systems that a business may already be using. This could create additional work or require additional investments in IT infrastructure.

Cost: PayFocus is a paid service, and the cost may be a barrier for some small businesses or startups. Businesses should carefully evaluate the cost of using PayFocus versus the potential savings in time and resources.

Internet connectivity: PayFocus is a cloud-based software, and businesses may experience issues if they have unreliable or slow internet connectivity.

**What problems is PayFocus solving and how is that benefiting you?**

Complexity: Payroll and HR management can be complex and time-consuming, particularly for small businesses with limited resources. PayFocus streamlines these processes, simplifying the management of payroll and HR tasks.

Compliance: Staying compliant with state and federal payroll regulations can be challenging, particularly for businesses with limited HR expertise. PayFocus helps companies to stay compliant with labor laws and regulations, reducing the risk of fines or penalties.

Efficiency: Manually processing payroll can be time-consuming and error-prone. PayFocus automates many payroll tasks, reducing the time and resources required for payroll management.

Employee self-service: Employees may need to access their payroll and HR information, and manual management of this information can be time-consuming. PayFocus allows employees to access their information online, reducing the administrative burden on HR departments.

  ### 10. Great platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gina B. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2022

**What do you like best about PayFocus?**

The simplicity of using the platform and the incorporated Background check and HR tools

**What do you dislike about PayFocus?**

The platform covers everything from pre-employment, hiring new employee, on-boarding process and background check to useful HR tools and compliance

**Recommendations to others considering PayFocus:**

I will certainly recommend to other business

**What problems is PayFocus solving and how is that benefiting you?**

Monitoring accruals, processing payroll, and HR solutions

  ### 11. Straight Forward Payroll Service

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2021

**What do you like best about PayFocus?**

easy to use and navigate.  Able to review information relatively easily and audit numbers.

**What do you dislike about PayFocus?**

Nothing really a drawback.  Maybe a future integration with a POS program

**What problems is PayFocus solving and how is that benefiting you?**

This offers a very simple and easy to adapt to service and input.

  ### 12. PayFocusPro

**Rating:** 4.0/5.0 stars

**Reviewed by:** Derek Z. | VP of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2019

**What do you like best about PayFocus?**

we just started using this product in January, but I like being able to access electronic paystubs

**What do you dislike about PayFocus?**

We didn't get a good introduction to the features of the product.

**Recommendations to others considering PayFocus:**

None yet.

**What problems is PayFocus solving and how is that benefiting you?**

Giving on-demand pay stubs will remove the need for employees to contact our payroll person to get duplicate stubs they misplace.

  ### 13. Minimalist, for better or worse

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2019

**What do you like best about PayFocus?**

The employee dashboard is not overly cluttered with unnecessary items. It is focused on the important, common uses.

**What do you dislike about PayFocus?**

The organization on the frontend is not the most logical or intuitive in my opinion. Things like initiating life events, changing direct deposit, viewing current benefits, etc,. can take some stumbling around to find.

**What problems is PayFocus solving and how is that benefiting you?**

Organizing HR items, and providing access to employees.

  ### 14. Easy to use, easy to navigate, very convenient!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shannon S. | Training & Resource Coordinator, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 03, 2018

**What do you like best about PayFocus?**

It's a great way to keep your employees informed and in the know! It's about time folks started making this information available electronically. 

**What do you dislike about PayFocus?**

I honestly don't have any dislikes about this site/software. 

**What problems is PayFocus solving and how is that benefiting you?**

Transparency and ease of sharing information from accounting to employee and back. 

  ### 15. Great experience with PayFocus provided by BenefitMall.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emily H. | Executive Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2016

**What do you like best about PayFocus?**

Ease as a client to use the software and great customer service!

**What do you dislike about PayFocus?**

We have not found anything to date that we dislike.  

**Recommendations to others considering PayFocus:**

Great one-on-one on-boarding and customer service.  

**What problems is PayFocus solving and how is that benefiting you?**

Cost savings!



- [View PayFocus pricing details and edition comparison](https://www.g2.com/products/payfocus/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+06%3A58%3A31+-0500&secure%5Bsession_id%5D=c96a577b-4504-4924-9f1a-e39c1712b2b8&secure%5Btoken%5D=13dcd9f3ff7edd28e96e748f0bd09ffc34284a90895cabeea89b7f6cba5c9dca&format=llm_user)

## PayFocus Features
**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration

**Platform**
- Reporting and Dashboards
- User, Role, and Access Management
- Performance and Reliability
- Scalability

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