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At a Glance
Market Segments
Mid-Market (64.3% of reviews)
Mid-Market (53.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(3,860)4.2 out of 5
Market Segments
Mid-Market (64.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowPayFocus
Star Rating
(15)4.5 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about PayFocusSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ADP Workforce Now excels in "Payroll Entry" with a score of 8.8, while PayFocus shines even brighter with a score of 9.6, indicating a more streamlined payroll process that users find easier to navigate.
- Reviewers mention that PayFocus offers superior "Quality of Support" with a score of 9.7 compared to ADP's 7.9, suggesting that users feel more supported and valued when they encounter issues or need assistance.
- G2 users highlight that ADP Workforce Now has a robust "Time, Attendance, and PTO" feature with a score of 8.5, but PayFocus outperforms it with a score of 9.2, indicating a more user-friendly interface and better tracking capabilities.
- Users on G2 note that while both platforms provide "Mobile Benefits Access," PayFocus scores higher at 9.0 compared to ADP's 8.1, suggesting that PayFocus offers a more effective mobile experience for managing benefits on-the-go.
- Reviewers say that ADP Workforce Now's "Compliance" features score 8.3, but PayFocus's score of 9.0 indicates a more comprehensive approach to regulatory compliance, which is crucial for businesses in heavily regulated industries.
- Users report that ADP's "Direct Deposit" feature scores 9.2, but PayFocus leads with a score of 9.6, reflecting a more reliable and efficient direct deposit process that users appreciate for its consistency and ease of use.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availablePayFocus
No pricing availableFree Trial
ADP Workforce Now
No trial information availablePayFocus
No trial information availableRatings
Meets Requirements
8.6
3,131
9.2
14
Ease of Use
8.3
3,349
9.2
14
Ease of Setup
7.7
1,797
Not enough data
Ease of Admin
8.1
1,628
Not enough data
Quality of Support
7.9
2,839
9.7
12
Has the product been a good partner in doing business?
8.0
1,611
Not enough data
Product Direction (% positive)
7.6
3,099
8.3
14
Features by Category
Core HR
8.1
703
Not enough data
8.5
800
Not enough data
Feature Not Available
Not enough data
8.2
603
Not enough data
8.3
677
Not enough data
8.4
742
Not enough data
Generative AI
6.1
59
Not enough data
Platform
7.6
957
Not enough data
7.6
664
Not enough data
7.6
573
Not enough data
8.2
1023
Not enough data
8.1
976
Not enough data
7.8
821
Not enough data
8.1
1023
Not enough data
8.3
992
Not enough data
Employee Self Service
8.7
2208
|
Verified
8.5
10
8.3
1713
|
Verified
8.8
8
8.1
1739
|
Verified
9.0
7
Administration
8.8
1973
|
Verified
9.6
8
8.3
1840
|
Verified
9.4
6
9.2
2148
|
Verified
9.6
8
8.4
1012
|
Verified
9.4
8
8.8
1897
|
Verified
9.2
8
8.7
1576
|
Verified
9.4
6
8.6
1602
|
Verified
9.4
6
9.0
1847
|
Verified
9.8
7
9.0
1878
|
Verified
9.3
7
Taxes
8.9
1872
|
Verified
9.6
8
8.8
1703
|
Verified
9.3
7
Feature Not Available
9.5
7
Integration
8.1
1108
|
Verified
9.5
7
8.5
1370
|
Verified
9.2
6
8.2
1140
|
Verified
9.7
6
8.3
1148
|
Verified
9.0
7
Platform
8.3
1920
|
Verified
9.7
6
8.4
1964
|
Verified
9.5
7
8.4
2006
|
Verified
9.4
6
8.6
1776
|
Verified
9.8
7
Benefits Administration Platform Features
8.5
994
Not enough data
8.4
917
Not enough data
7.8
691
Not enough data
8.2
798
Not enough data
8.2
796
Not enough data
8.6
1013
Not enough data
8.4
823
Not enough data
8.0
744
Not enough data
Benefits Administration Platform Features
8.5
994
Not enough data
8.4
917
Not enough data
7.8
691
Not enough data
8.2
798
Not enough data
8.2
796
Not enough data
8.6
1013
Not enough data
8.4
823
Not enough data
8.4
934
Not enough data
8.0
744
Not enough data
7.9
613
Not enough data
7.2
107
Not enough data
7.5
129
Not enough data
Generative AI
6.0
62
Not enough data
5.9
62
Not enough data
5.8
62
Not enough data
Platform
7.6
957
Not enough data
7.6
664
Not enough data
7.6
573
Not enough data
8.2
1023
Not enough data
8.1
976
Not enough data
7.8
821
Not enough data
8.1
1023
Not enough data
8.3
992
Not enough data
Basics
8.3
68
Not enough data
8.6
81
Not enough data
8.3
82
Not enough data
Content
8.3
76
Not enough data
8.4
70
Not enough data
8.5
74
Not enough data
Logistics
8.1
69
Not enough data
8.4
79
Not enough data
Recruiting and Onboarding
8.0
293
Not enough data
Platform
7.6
957
Not enough data
7.6
664
Not enough data
7.6
573
Not enough data
8.2
1023
Not enough data
8.1
976
Not enough data
7.8
821
Not enough data
8.1
1023
Not enough data
8.3
992
Not enough data
Basics
8.3
68
Not enough data
8.6
52
Not enough data
8.5
63
Not enough data
Additional Functionality
8.5
69
Not enough data
8.6
60
Not enough data
8.5
64
Not enough data
Content
8.3
64
Not enough data
8.4
58
Not enough data
Recruiting and Onboarding
7.7
266
Not enough data
7.5
319
Not enough data
8.0
294
Not enough data
Platform
7.6
957
Not enough data
7.6
664
Not enough data
7.6
573
Not enough data
8.2
1023
Not enough data
8.1
976
Not enough data
7.8
821
Not enough data
8.1
1023
Not enough data
8.3
992
Not enough data
Platform Basics
8.0
47
Not enough data
8.3
58
Not enough data
Platform Content
8.4
57
Not enough data
8.2
60
Not enough data
8.3
58
Not enough data
7.7
48
Not enough data
8.1
53
Not enough data
Platform Performance
8.1
61
Not enough data
8.2
55
Not enough data
Platform
7.6
957
Not enough data
7.6
664
Not enough data
7.6
573
Not enough data
8.2
1023
Not enough data
8.1
976
Not enough data
7.8
821
Not enough data
8.1
1023
Not enough data
8.3
992
Not enough data
Operations
9.0
62
Not enough data
8.8
56
Not enough data
8.5
62
Not enough data
8.5
63
Not enough data
8.7
59
Not enough data
Performance reviews
8.2
103
|
Verified
Not enough data
8.0
122
|
Verified
Not enough data
8.3
133
|
Verified
Not enough data
Goals
8.1
118
|
Verified
Not enough data
7.9
105
|
Verified
Not enough data
Feedback
7.9
124
|
Verified
Not enough data
7.8
113
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.4
141
|
Verified
Not enough data
8.3
129
|
Verified
Not enough data
Agentic AI - Performance Management
7.8
15
Not enough data
7.2
16
Not enough data
Reports
7.2
69
Not enough data
8.0
87
Not enough data
7.7
78
Not enough data
8.2
83
Not enough data
Cleaning
8.0
79
Not enough data
7.9
74
Not enough data
8.0
75
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
6.8
21
Not enough data
6.9
20
Not enough data
7.2
20
Not enough data
7.0
21
Not enough data
7.0
20
Not enough data
Platform Content
8.0
207
Not enough data
8.0
207
Not enough data
8.2
205
Not enough data
7.7
156
Not enough data
7.8
156
Not enough data
7.6
165
Not enough data
Platform Additional Functionality
8.5
233
Not enough data
7.6
158
Not enough data
7.8
158
Not enough data
8.2
192
Not enough data
8.2
203
Not enough data
Platform Data
7.8
157
Not enough data
8.0
181
Not enough data
8.1
191
Not enough data
Platform
7.6
957
Not enough data
7.6
664
Not enough data
7.6
573
Not enough data
8.2
1023
Not enough data
8.1
976
Not enough data
7.8
821
Not enough data
8.1
1023
Not enough data
8.3
992
Not enough data
Recruiting and Onboarding
7.5
319
Not enough data
8.0
421
Not enough data
Platform
7.6
957
Not enough data
7.6
664
Not enough data
7.6
573
Not enough data
8.2
1023
Not enough data
8.1
976
Not enough data
7.8
821
Not enough data
8.1
1023
Not enough data
8.3
992
Not enough data
Workforce Management Platform Features
7.8
134
Not enough data
7.7
142
Not enough data
8.6
203
Not enough data
8.6
188
Not enough data
7.9
141
Not enough data
7.8
127
Not enough data
8.2
163
Not enough data
8.4
191
Not enough data
7.7
132
Not enough data
7.6
144
Not enough data
Categories
Categories
Shared Categories
ADP Workforce Now and PayFocus are categorized as Payroll
Unique Categories
ADP Workforce Now is categorized as Benefits Administration, Core HR, Workforce Management, Performance Management, HCM Software, Onboarding, Candidate Relationship Management, Interview Scheduling, Job Description Management, HR Analytics, and Healthcare HR
PayFocus has no unique categories
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PayFocus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
5.0%
Information Technology and Services
4.5%
Computer Software
3.6%
Retail
3.3%
Other
77.0%
Non-Profit Organization Management
13.3%
Consumer Goods
13.3%
Mechanical or Industrial Engineering
6.7%
Marketing and Advertising
6.7%
Market Research
6.7%
Other
53.3%
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
Can we integrate with Salesforce?
1 Comment
LB
A previous company that I worked at was doing some integration of Salesforce with Workforce Now. I believe they were importing hours and expenses from...Read more
PayFocus has no discussions with answers
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