G2 reviewers report that ADP Workforce Now excels in user experience, with many praising its automated support and self-help tools that simplify payroll deductions. Users appreciate the convenience of accessing paystubs and relevant information directly through the platform.
Users say that PayFocus stands out for its simplicity and integration of HR tools, making it easy to navigate. Reviewers highlight the effective payroll reporting features, which provide clear visualizations of employee income generation over time.
According to verified reviews, ADP Workforce Now has a higher overall satisfaction score, indicating that users find it more reliable for their payroll needs. Many users mention the platform's user-friendly interface and ease of accessing time cards and documents.
Reviewers mention that while PayFocus offers a straightforward data input process, it lacks the extensive features and support options that ADP Workforce Now provides, which can be crucial for larger organizations.
G2 reviewers highlight that ADP Workforce Now's implementation process is generally smooth, with users appreciating the intuitive onboarding wizard that helps new users get started quickly.
Users report that PayFocus shines in its quality of support, receiving high marks for responsiveness and assistance, which can be a significant advantage for businesses needing immediate help with payroll issues.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing available
PayFocus
No pricing available
Free Trial
ADP Workforce Now
No trial information available
PayFocus
No trial information available
Ratings
Meets Requirements
8.6
3,169
9.2
14
Ease of Use
8.3
3,390
9.2
14
Ease of Setup
7.7
1,836
Not enough data
Ease of Admin
8.1
1,633
Not enough data
Quality of Support
7.9
2,875
9.7
12
Has the product been a good partner in doing business?
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
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