--- title: Paubox Reviews meta_title: 'Paubox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 614 reviews by the users' company size, role or industry to find out how Paubox works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 614 scale: '5' date_modified: '2026-08-07' parent_category: name: Email Security url: https://www.g2.com/categories/email-security --- # Paubox Reviews **Vendor:** Paubox **Category:** [Email Encryption Software](https://www.g2.com/categories/email-encryption) **Average Rating:** 4.9/5.0 **Total Reviews:** 614 ## About Paubox Paubox is a HIPAA compliant email security platform designed for healthcare organizations. It provides outbound email encryption and AI-powered inbound email protection, helping organizations safeguard protected health information (PHI) without changing how staff or patients use email. Email remains a critical communication tool in healthcare, but standard platforms like Google Workspace and Microsoft 365 are not HIPAA compliant on their own. Paubox makes compliance automatic and enhances security to defend against evolving phishing and malware attacks, all while maintaining a seamless user experience. Paubox serves small to mid-sized healthcare organizations, clinics, and IT teams seeking reliable compliance, reduced risk, and simple management. Key capabilities: - Automatic outbound encryption: Every message is encrypted by default; recipients read emails directly in their inbox, without portals or passwords - AI-powered inbound email security: Detects and blocks phishing, spoofing, and malware using generative AI analysis - Seamless integration: Works with Google Workspace, Microsoft 365, and Microsoft Exchange without new workflows or domain changes - Compliance and control: Supports HIPAA compliance and minimizes human error in handling PHI - Additional tools: Archiving, Data Loss Prevention, Paubox Email API, and Paubox Marketing Benefits: - Simplifies compliance management and reduces IT workload - Improves patient and staff experience with frictionless secure email - Strengthens protection against modern email threats Paubox enables healthcare organizations to confidently use email as a secure, compliant, and user-friendly communication channel, eliminating guesswork for staff and helping IT teams protect against data breaches and compliance risk. ## Paubox Pros & Cons **What users like:** - Users love the **ease of use** of Paubox, appreciating its seamless setup and management for secure communications. (216 reviews) - Users appreciate the **security of Paubox** , ensuring HIPAA compliance and peace of mind when handling sensitive information. (169 reviews) - Users praise the **exceptional customer support** from Paubox, highlighting helpful and patient staff throughout the implementation process. (146 reviews) - Users trust **Paubox's email security** , appreciating its ease of use and reliable HIPAA compliance for peace of mind. (138 reviews) - Users value the **effortless setup process** of Paubox, appreciating its quick initiation and seamless operations. (137 reviews) - Users value the **secure communication** provided by Paubox, ensuring safety for both personal and client information. (110 reviews) - HIPAA Compliance (105 reviews) - Users value the **secure and user-friendly email encryption** of Paubox, noting its seamless integration and ease of use. (101 reviews) - Users value the **seamless encryption integration** of Paubox, ensuring secure and protected communication effortlessly. (93 reviews) - Protection (71 reviews) **What users dislike:** - Users find Paubox **expensive** , but some feel the value justifies the higher cost compared to alternatives. (50 reviews) - Users note **email retention issues** with Paubox, citing the need for longer access to email records for litigation. (32 reviews) - Users find the **difficult setup** challenging, though quick support helps to alleviate some of the confusion. (25 reviews) - Users experience **email encryption issues** with Paubox, causing delays and reliance on test emails for assurance. (17 reviews) - Users miss the **encrypted SMS feature** of Paubox, feeling it was unmatched in the market. (13 reviews) - Users find the **limited features** of Paubox, like the basic contact form, unsatisfactory for their needs. (13 reviews) - Missing Features (12 reviews) - Email Filtering Issues (9 reviews) - Email Security (9 reviews) - False Positives (9 reviews) ## Paubox Reviews ### 1. Reliable HIPAA Email Solution with Room for Form Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Edward R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Paubox?** I use this platform daily and have come to very much appreciate not needing to worry about HIPAA compliance when communicating with patients and colleagues. Paubox seamlessly integrates with my existing email infrastructure (Google Workspace) without requiring recipients to log into portals or download additional software to read encrypted messages. The automatic encryption of outbound emails containing PHI gives me confidence that sensitive patient information is protected without disrupting our normal workflow. The platform's reliability and ease of implementation has allowed me to focus on patient care rather than technical email security concerns. Additionally, their customer support has been responsive when we've had questions about compliance requirements. **What do you dislike about Paubox?** Form creation through Paubox Forms is limited in design features and customization options. While the forms are functional and HIPAA compliant, the aesthetic and branding capabilities are quite basic compared to other form builders. I'd appreciate more flexibility in styling, layout options, and the ability to better match my organization's visual identity. The form templates feel somewhat generic, and advanced conditional logic features are limited. Specifically, I would recommend adding the ability to "copy" individual form fields instead of having to recreate each field when duplicates are needed, which would significantly streamline the form building process. Additionally, allowing for multi-column layouts would improve form organization and make better use of screen space. For a healthcare organization trying to maintain professional branding across all patient touchpoints, these design limitations can be frustrating, even though the core security functionality works well. **What problems is Paubox solving and how is that benefiting you?** The primary problem Paubox solves is ensuring HIPAA compliant email correspondence in a way that is ultra easy for my clients. Before Paubox, sending protected health information via email required cumbersome patient portals or encrypted email systems that either created friction for recipients who had to log in or navigate complex interfaces just to read a simple message from their healthcare provider. Depending the client's preferred email, I was not uncommon that emails could not read at all or would go to SPAM/JUNK. This often led to delayed responses, patient frustration, and sometimes non-compliance when staff would resort to unsecured email for convenience. Paubox eliminates this barrier by making encrypted emails appear as normal emails in the recipient's inbox with no additional steps required. This seamless experience has improved our patient communication significantly, as clients actually read and respond to our messages promptly. From an operational standpoint, it has reduced our compliance anxiety since there's no change to our normal email workflow. I can confidently discuss treatment plans, discuss session details, and coordinate care without worrying about HIPAA violations or creating administrative burdens for our patients. The peace of mind this provides allows me to focus on delivering quality care where it matter most. ### 2. Live Zoom Tech Support Made Setup a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Tonea S. | Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Paubox?** The ability to set up a live zoom call with tech support was extremely helpful. **What do you dislike about Paubox?** No complaints so far. Everything has been great. **What problems is Paubox solving and how is that benefiting you?** Paubox is giving me the ability to have encrypted messages for myself and my clients. ### 3. Efficient and Complete Solution! **Rating:** 5.0/5.0 stars **Reviewed by:** David D. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2020 **What do you like best about Paubox?** Paubox continues to be our go-to for HIPAA compliant emailing. We recommend it to colleagues in our field that are looking for affordable solutions to ensuring privacy, confidentiality, and compliance. **What do you dislike about Paubox?** Integration continues to be the main drawback, but it really does the job it needs to do. **What problems is Paubox solving and how is that benefiting you?** We have very specific reports that need to be transmitted with HIPAA compliance in mind. We could not find an affordable solution that was efficient and had strong customer support....until we found Paubox! ### 4. Secure Email You Can Trust—Especially for Healthcare **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Devin N. B. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2026 **What do you like best about Paubox?** I like that my email is secure,which is especially important in healthcare **What do you dislike about Paubox?** There is nothing I dislike! It has served me very well **What problems is Paubox solving and how is that benefiting you?** Paubox is solving the problem of security/encryption, which is especially important in healthcare ### 5. Peace of Mind with Protected Emails and Helpful Updates **Rating:** 4.5/5.0 stars **Reviewed by:** Mindy M. | Owner and clinical social worker, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2026 **What do you like best about Paubox?** It offers such peace of mind to know my emails are protected. I appreciate that Paubox is always sending updates and educating on the risks of threat that are out there and has been a helpful whenever I have questions. **What do you dislike about Paubox?** I find it an expensive product for the size of my business. **What problems is Paubox solving and how is that benefiting you?** Peace of mind for my healthcare related communications. ### 6. Surprisingly affordable and worth every dime **Rating:** 5.0/5.0 stars **Reviewed by:** Linda H. | Owner and clinician, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2025 **What do you like best about Paubox?** I love the security of not having to worry about using email with my clients - at an affordable price for a single practitioner AND they have great responsive customer service. **What do you dislike about Paubox?** I have not run into any problems with my account. I was a little anxious about the set up but the staff walked me through it so in the end it was not difficult. **What problems is Paubox solving and how is that benefiting you?** It enables me to have effective communication with my clients that is HIPPA compliant. ### 7. Affordable, Easy Setup, and Fast Help When Needed **Rating:** 5.0/5.0 stars **Reviewed by:** Beverly J. | Managing Member, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2026 **What do you like best about Paubox?** Convenient to set up and it is affordable. **What do you dislike about Paubox?** I honestly didn't have any issues. When I ran into confusion, I called and was helped right away. **What problems is Paubox solving and how is that benefiting you?** I needed our gmail emails to be HIPAA compliant without recipients having to make a portal to access emails. ### 8. Seamless integration and ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Paubox?** Paubox implementation and integration has been seamless from start to finish. They were very attentive to our needs and took the time to listen to our challenges with past encrypted email implementation and were also open to feedback and suggestions throughout the process. Working with our account rep, Mountan Mitchell, has been great - he has a quick response time and is always sure to check in with us, even after implementation. As for the product itself, Paubox is extremely easy to use, since there is no user requirement to manually encrypt the emails. This has been a game changer since it essentially eliminates any opportunities for HIPAA violations due to user error. 10/10 product - would recommend to any business, small or large, looking for an encrypted email solution. **What do you dislike about Paubox?** The only feature we wish existed is the ability to recall emails prior to them being opened. **What problems is Paubox solving and how is that benefiting you?** Transmitting PHI ### 9. Set It and Forget It: Easy Setup, Works Seamlessly in the Background **Rating:** 5.0/5.0 stars **Reviewed by:** Wade S. | Office Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2026 **What do you like best about Paubox?** Easy to set up and it just does it’s thing in the background. No forgetting. No passwords. **What do you dislike about Paubox?** Nothing. It does exactly what it is supposed to do and I don’t have to mess with it. **What problems is Paubox solving and how is that benefiting you?** Paubox encrypts our outgoing emails for our private practice. We don’t have to remember to encrypt them ourselves or mess with a password. It just works. ### 10. Effortless Encrypted Email on Any Device **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Paubox?** I really appreciate how easy it is to send and receive emails, whether I’m using my laptop or my phone. No codes, just an automatic encryption outgoing and incoming. **What do you dislike about Paubox?** Paubox feels a bit expensive for a solo private practice. **What problems is Paubox solving and how is that benefiting you?** All of my incoming and outgoing emails are HIPAA compliant, and that’s golden. ### 11. Responsive Support and Seamless Infrastructure Fit **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Paubox?** Their customer support is very responsive and answers our questions quickly. The product runs smoothly and responds well. It was easy to set up and works with our existing software without any issues. Overall, our whole team really appreciates this solution. **What do you dislike about Paubox?** I honestly don’t see any downsides. Even the cost feels reasonable to me. **What problems is Paubox solving and how is that benefiting you?** Paubox is HIPPA compliant, protects email, and lets our team create secure forms that we can share on the web or via email. ### 12. Affordable and Backed by Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen P. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Paubox?** It is affordable and their customer service team is great **What do you dislike about Paubox?** Nothing so far, they have been a great service provider to date. **What problems is Paubox solving and how is that benefiting you?** Its making us HIPPA compliant which is really important ### 13. Effortless Setup and Reliable Email Security with Paubox **Rating:** 5.0/5.0 stars **Reviewed by:** Kristi C. | Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Paubox?** I virtually met with someone from Paubox who helped to walk me through the set up process. After the set up it is nice that Paubox just does it's thing and keeps my emails secure and HIPAA compliant. Their customer services is also phenomenal. **What do you dislike about Paubox?** The set up is a little tricky but they have a guide on their website and staff are there to support you through the process if you can't do it yourself. **What problems is Paubox solving and how is that benefiting you?** Having a HIPAA compliant and secure email is really important to me. ### 14. Effortless Setup and Outstanding Support - 10/10 **Rating:** 5.0/5.0 stars **Reviewed by:** John T. | Owner, Medical Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Paubox?** Paubox seamlessly runs in the background. I am not particularly tech savy, but for a one person/owner business who needs HIPAA compliant email and security, I was personally walked through setup by a real (friendly) human support person. Setup was easy. I have rarely needed any assistance after implementation, but have called a handful of times and they are readily available by email and phone and very personable and helpful. 10/10. **What do you dislike about Paubox?** No complaints. Have not had any problems or issues. Wouldn't change a thing. **What problems is Paubox solving and how is that benefiting you?** I need HIPAA complaint email and encryption which Paubox provides seamlessly. ### 15. Effortless Setup and Outstanding Email Protection **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2025 **What do you like best about Paubox?** Great customer service. Peace of mind knowing that my email inbox is protected. Paubox made it easy to setup! I am also grateful that Paubox provides ways to save such as putting their logo on my website and referring colleagues, etc. **What do you dislike about Paubox?** I don't dislike anything about Paubox, except the price is a little high for a solo entrepreneur. I have a part-time private practice so I'm not making as much as a full-time therapist. That makes Paubox more pricey for me. It would be nice if there were different prices points depending on how many employees a company has or how much revenue they're bringing in. **What problems is Paubox solving and how is that benefiting you?** HIPAA compliant email is very important to me ### 16. Easy to use and great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2025 **What do you like best about Paubox?** It's easy to use and the team is super responsive **What do you dislike about Paubox?** I don't have any dislikes so far with the service **What problems is Paubox solving and how is that benefiting you?** We are a therapy practice so the HIPAA compliance is key ### 17. Automatic Security Updates and a User-Friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Mackenzie B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Paubox?** It's automatic and that it send me security updates. **What do you dislike about Paubox?** Nothing for far. It's been pretty user friendly **What problems is Paubox solving and how is that benefiting you?** Security protection for my medical business ### 18. HIPAA-Compliant PHI Protection You Can Trust **Rating:** 4.0/5.0 stars **Reviewed by:** Taylor P. | Mental health therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Paubox?** Knowing that it is HIPAA compliant and ensuring the safety of PHI **What do you dislike about Paubox?** It’s fairly pricey compared with other companies that offer the same service. **What problems is Paubox solving and how is that benefiting you?** It helps address my concerns about keeping information confidential. ### 19. Straightforward Gmail Setup and Easy Management **Rating:** 4.5/5.0 stars **Reviewed by:** Kurt D. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Paubox?** Setup was straightforward for Google’s Gmail, and it’s been easy to manage. **What do you dislike about Paubox?** We understood what it covers from the start, and so far we haven’t had any issues. **What problems is Paubox solving and how is that benefiting you?** Paubox helps ensure we have end-to-end encrypted communications, and it keeps us from straying outside the regulatory confines we need to follow. ### 20. Easy Implementation and HIPAA-Compliant Email Without Extra Steps **Rating:** 5.0/5.0 stars **Reviewed by:** Lori M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Paubox?** Lisa was great to work with. She made implementation easy! I like Paubox because I don't have to worry about taking extra steps to secure an email and it's HIPAA compliant! **What do you dislike about Paubox?** I have found anything about Paubox that I dislike. **What problems is Paubox solving and how is that benefiting you?** As an insurance agency, I do not have to be concerned about HIPPA protected encrypted emails, because it is automatic. I actually received a malicious content email that was flagged by Paubox. ### 21. Easy way to stay compliant! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Paubox?** We love having access to Paubox’s secure online upload and messaging features. Years later, we’re still extremely happy with how easy it makes staying compliant. Our clients appreciate the peace of mind when submitting confidential information, and the built-in form feature has been a great addition. These extra touches truly help set us apart from the competition. **What do you dislike about Paubox?** I would love to see the ability to add hyperlinks within the form feature. **What problems is Paubox solving and how is that benefiting you?** Increase email security and satisfying HIPAA compliance requirements for my industry. ### 22. Seamless Google Workspace Integration for HIPAA-Secured Emails **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Paubox?** Seamless integration into Google Workspace and much smoother experience for clients. No having to click a separate link or complete a separate log-in to access HIPAA-secured emails. **What do you dislike about Paubox?** The set-up was a bit technical, but the Paubox support was excellent and helped me sort through it! **What problems is Paubox solving and how is that benefiting you?** HIPAA-compliant email for my therapy practice, with excellent customer support and minimal intrusion or extra work for my clients. ### 23. Great tool for email encryption works like a charm **Rating:** 5.0/5.0 stars **Reviewed by:** Ray F. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Paubox?** Paubox is still going strong. I have tried other tools for HIPPA compliance and yet Paubox is the most seamless tool available on the market. I strongly recommend using Paubox **What do you dislike about Paubox?** Overall everything works great. Some of the emails from the company branded email still gets flagged as spam which could be improved but overall does not happen that often and not a big issue **What problems is Paubox solving and how is that benefiting you?** It allows us to send HIPPA compliant emails and messages directly to our customers from our CRM and G suit emails. ### 24. Works Great Once You Understand the Google Workspace Domain Email Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Paubox?** I like that Paubox is a straightforward HIPAA compliant add on to my email. Grace and my tech meeting was very helpful, definitely gave me the clarification and peace of mind I needed. I also like the email log and stats screens for monitoring. **What do you dislike about Paubox?** I did not know if it was working at first but that was likely on my end due to misunderstanding how it worked with google workspace and specifically my domain email. **What problems is Paubox solving and how is that benefiting you?** It is making my business email more secure. ### 25. Quick, Attentive Support—Free Paubox Setup Walkthrough **Rating:** 5.0/5.0 stars **Reviewed by:** Gretchen R. | Mental Health Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2026 **What do you like best about Paubox?** Quick responses and attentive. Live walk through how to set up paubox was incredibly helpful and FREE~ **What do you dislike about Paubox?** I had no issues with paubox. Super easy! **What problems is Paubox solving and how is that benefiting you?** Hippa Compliant Email ### 26. Seamless Automatic Encryption That Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Paubox?** Easy automatic encryption which is seamless for my business. **What do you dislike about Paubox?** I have had no issues at all lin the 4 years I have used Paubox. **What problems is Paubox solving and how is that benefiting you?** I can easily send out my professional reports to clients worry-free. ### 27. Easy and Affordable Option for Email Encryption **Rating:** 5.0/5.0 stars **Reviewed by:** Sara G. | Naturopathic Doctor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2021 **What do you like best about Paubox?** Easy to enroll and affordable option for email encryption. **What do you dislike about Paubox?** Unfortunately there isn't an option to add this program to gmail.com accounts. **What problems is Paubox solving and how is that benefiting you?** Email encryption for my business. ### 28. Very User-Friendly with Exceptionally Kind, Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Paubox?** Paubox is very user friendly, even for someone like myself who is not very technologically inclined. Paubox support was extremely kind, helpful and walked me through the entire process with ease. This was a seamless experience. **What do you dislike about Paubox?** To be honest, I haven’t had any bad experiences with the Paubox platform, and my interactions with Paubox support have been positive as well. **What problems is Paubox solving and how is that benefiting you?** I use Paubox primarily to encrypt all of my email messages and have peace of mind that my client information is protected. ### 29. Ease of use for a small solo practice **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Paubox?** I like using tools that are easy to work with, without the hassle of creating yet another account just to access email. Paubox works seamlessly with Google Workspace. Paubox support is amazing, and they keep me informed about any compliance issues as well as upcoming changes to HIPAA regulations. I wouldn’t hesitate to recommend Paubox to anyone looking for a simple solution for HIPAA-compliant email. **What do you dislike about Paubox?** The cost feels a bit high for a solo practice, but it’s worth it for the peace of mind and the overall ease of use. **What problems is Paubox solving and how is that benefiting you?** HIPAA compliance that integrates seamlessly with my email client. ### 30. Very Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Lynn P. | I, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2021 **What do you like best about Paubox?** I added an employee, and it was very easy to get their email set up. Paubox support gave us immediate assistance with this. **What do you dislike about Paubox?** Nothing that I can think of at this time. **What problems is Paubox solving and how is that benefiting you?** All of my emails are encrypted - I don't need to choose which ones or sign into a separate portal. My emails are being read because the recipient only has to open the email - this was a major issue with more complex systems. ### 31. Simple, HIPAA-Compliant Email Protection Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Cassandra A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Paubox?** How simple it is for my emails to be HIPAA compliant and protected **What do you dislike about Paubox?** I guess I think it would be nice if there was something a little more obvious that made it clear to other people that our emails were encrypted. **What problems is Paubox solving and how is that benefiting you?** Need my emails to be HIPAA compliant so clients know they can send me attachments securely. This saves me a ton of time and money on additional subscriptions. ### 32. Founder & Clinical Director **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan K. | Founder and Clinical Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2021 **What do you like best about Paubox?** Paubox is easy to use! No extra logins, portals, or passwords - just additional encryption on every email we send to clients. **What do you dislike about Paubox?** I wish the email marketing service was more financially accessible for a smaller practice. **What problems is Paubox solving and how is that benefiting you?** We are able to communicate effectively with families who need to be able to use email to communicate. ### 33. Easy to Use, Great Support, and HIPAA Compliance Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Paubox?** Great service - easy to use - customer service was great! Love that we are now HIPAA compliant. **What do you dislike about Paubox?** We have not experienced any downsides - it's been super easy. **What problems is Paubox solving and how is that benefiting you?** HIPAA compliance - secure emails! ### 34. Why I love Paybox **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2023 **What do you like best about Paubox?** I can send hippas compliant emails in my gmail. It's great. **What do you dislike about Paubox?** It's very expensive. I'd also like to have some docusign features. **What problems is Paubox solving and how is that benefiting you?** I can send emails to my clients without worries around HIPPA. My clients mainly communicate with me through email, so this has been so valuable. ### 35. Set It and Forget It Security That Gives Peace of Mind **Rating:** 4.5/5.0 stars **Reviewed by:** Robert H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Paubox?** Once it’s set up, it pretty much runs itself. I feel really good about sending information over the internet knowing I have that extra layer of security. **What do you dislike about Paubox?** Our company ran into some difficulties when trying to integrate the Paubox code into our website. **What problems is Paubox solving and how is that benefiting you?** Paubox gives us peace of mind, knowing that we’re offering our clients and colleagues strong protection for their data. ### 36. Effortless Protection You Can Trust **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Paubox?** Easy! I don't have to think about it and I know I'm protected **What do you dislike about Paubox?** It's hard to know if it is still working because I don't need to do anything **What problems is Paubox solving and how is that benefiting you?** Keeping business HIPPA compliant ### 37. Easy Integration and Added Security Features **Rating:** 4.0/5.0 stars **Reviewed by:** Rachel R. | Founder, clinical director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Paubox?** I appreciate the ease, integration with current systems, and added security features **What do you dislike about Paubox?** Other platforms now include secure email, which makes a Paubox add on redundant and the price a barrier **What problems is Paubox solving and how is that benefiting you?** As a psychologist I am always looking for tools to support enhancing privacy and security compliance ### 38. Helps Us Stay HIPAA Compliant with Paubox **Rating:** 3.5/5.0 stars **Reviewed by:** Revenue M. | Revenue Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Paubox?** The reason we chose Paubox was to stay complaint with Hippa. It helps me encrypt the emails and the recipient doesn't need to login any portal. Easy to use and implement **What do you dislike about Paubox?** I think it's more expensive than basic email tools + add-ons **What problems is Paubox solving and how is that benefiting you?** It's encrypting my emails and helps us stay hippa compliant ### 39. Simple Setup and Seamless Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Paubox?** Set up was simple and smooth and the service works seemlessly. **What do you dislike about Paubox?** I can't think of any issues that we have run into! **What problems is Paubox solving and how is that benefiting you?** We require private encrypted emails when communicating with clients for their protection. Paubox has been very helpful and provides this to us. ### 40. Incredibly Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Paubox?** It is very easy to use! Once it is in use, you don't have to think about it anymore. Also, the customer service has been great! **What do you dislike about Paubox?** I don't like how senders are automatically added when I add users to my domain. I would rather pick which ones are encrypted senders. **What problems is Paubox solving and how is that benefiting you?** I can send patient records easily! ### 41. Effortless Setup and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca J. | Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Paubox?** Simple to set up and then it just works in the background. The customer support is phenomenal! **What do you dislike about Paubox?** I wish it were less expensive, but to be fair, it feels like everything is expensive these days …and at least Paubox is a quality product with quality support. **What problems is Paubox solving and how is that benefiting you?** Paubox provides me with HIPAA compliance for my business email ### 42. Seamless Security for HIPAA Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2023 **What do you like best about Paubox?** After using Paubox for more than 2 years I like the ease of use of Paubox, making it seamless and effortless while ensuring that my data is secured. The support with Paubox was excellent in helping me get everything set up in no time. I recommend Paubox to all friends and colleagues because it is just seamless and provides great security, giving me peace of mind. **What do you dislike about Paubox?** N/A **What problems is Paubox solving and how is that benefiting you?** Paubox secures my emails with end-to-end encryption, ensuring patient privacy and taking away the guesswork of HIPAA compliance. It's easy to use and makes managing secure communications seamless and effortless. ### 43. Paubox **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Paubox?** I get to continue using my gmail account in a HIPPA compliant way. **What do you dislike about Paubox?** Set up was a bit of a hassle since my domain was managed by WIX. **What problems is Paubox solving and how is that benefiting you?** Secure communication between me and my clients. It's helpful for peace of mind. ### 44. HIPPA Email Encryption You Can Trust **Rating:** 4.5/5.0 stars **Reviewed by:** Dr. Ezara G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Paubox?** The HIPPA encryption with emails in going and outgoing **What do you dislike about Paubox?** I feel like my mail does not send out and comes back, so the mail not received returns to outside organization emails. **What problems is Paubox solving and how is that benefiting you?** HIPPA email compliance and encrytpions ### 45. Top-Notch, Friendly Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Paubox?** Their customer service is top notch, very friendly and helpful. **What do you dislike about Paubox?** I had some troubles setting it up initially, but that is most likely user error. **What problems is Paubox solving and how is that benefiting you?** HIPAA compliant email. ### 46. Secure Email You Can Truly Trust **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2026 **What do you like best about Paubox?** I like that I can trust my emails are secrure **What do you dislike about Paubox?** i did not know my emails would be deleted after a certain period from the receivers inbox **What problems is Paubox solving and how is that benefiting you?** paubox is helping with making sure i can send HIPAA related forms to colleagues securely ### 47. Exceptional Support and Seamless Email Security Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2026 **What do you like best about Paubox?** Lisa Mai was amazing to work with. She gave me the best options for what I needed for my business. She helped me with the process of getting my email to be secure. We had a mild hiccup in allowing my domain to get Paubox integrated, but Lisa did not even flinch. She was so professional and knew exactly what she was doing. I was very impressed. Best of all she was so good and patient with me. I appreciated that as I was not very adept in using computers. I would highly recommend using Paubox especially because of Lisa. Wonderful experience. **What do you dislike about Paubox?** I feel there are just too many emails from them. **What problems is Paubox solving and how is that benefiting you?** Security ### 48. Easy Implementation and Seamless Gmail Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Paubox?** The easy implementation and seamless integration with Gmail makes this an easy service to sue. **What do you dislike about Paubox?** The forms and lack of feature for them make them problematic to use. Not being able to add formatting, logos, or tables that are visible once signed makes them look unprofessional. **What problems is Paubox solving and how is that benefiting you?** Encrypted email ### 49. Hands-Off Automation That Just Works in the Background **Rating:** 4.5/5.0 stars **Reviewed by:** Kristen A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Paubox?** I don't have to monitor it. It sits in the back ground and gets it done without me doing anything special. **What do you dislike about Paubox?** I don't understand it. They will educate me about it but it is not my field of experience. **What problems is Paubox solving and how is that benefiting you?** I have confidential communication in health care and it solves that problem of communication. ### 50. Still a Preferred HIPAA Compliant Messaging Service **Rating:** 5.0/5.0 stars **Reviewed by:** Ginny L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2023 **What do you like best about Paubox?** Very easy to use and you knew every email was secure. **What do you dislike about Paubox?** I wish Paubox kept their encrypted SMS! That was the best solution in the marketplace and we have yet to find a comparable solution. **What problems is Paubox solving and how is that benefiting you?** We need HIPAA-compliant messaging capabilities to support our participant care journey. We're also a small team, so something that wasn't difficult to set up or manage. ## Paubox Discussions - [Are there any fees for a Business Associate Agreement?](https://www.g2.com/discussions/are-there-any-fees-for-a-business-associate-agreement) - 2 comments, 2 upvotes - [Outlook integration](https://www.g2.com/discussions/paubox-outlook-integration) - 1 comment, 1 upvote - [Does Paubox interface with Salesforce or other CRM platforms?](https://www.g2.com/discussions/37231-does-paubox-interface-with-salesforce-or-other-crm-platforms) - 2 comments, 1 upvote - [Can I use my smartphone with Paubox?](https://www.g2.com/discussions/can-i-use-my-smartphone-with-paubox) - 2 comments, 1 upvote - [Are replies to my emails encrypted?](https://www.g2.com/discussions/are-replies-to-my-emails-encrypted) - 1 comment, 1 upvote - [View Paubox pricing details and edition comparison](https://www.g2.com/products/paubox/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+11%3A21%3A04+-0500&secure%5Bsession_id%5D=76049746-5fa5-47d0-91a9-e29933183b92&secure%5Btoken%5D=54979662e8ef61fae5c092015ca300dd6679e06cbcfc3cf938b6d41fca1de98b&format=llm_user) ## Paubox Integrations - [Apple Mail](https://www.g2.com/products/apple-mail/reviews) - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) - [Data loss prevention](https://www.g2.com/products/cyberhaven-data-loss-prevention/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [KnowBe4 Security Awareness Training](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Defender for Office 365](https://www.g2.com/products/microsoft-microsoft-defender-for-office-365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Squarespace Domains](https://www.g2.com/products/squarespace-domains/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) ## Paubox Features **Additional Functionality** - Phishing Protection - Threat Response - Domain Check - Security Auditing - AI/Machine Learning - Third-Party Integrations - AI Copilot - Reporting/Analytics - Anomaly/Malware Detection - SURLB/URIBL Filtering - Activity Dashboard - Scheduled/Automated Reports - For MSPs - Whitelisting/Blacklisting - Fraud Detection - Spam Blocker - Spam Quarantine - API - Data Leak Prevention - Encryption - Audit Trail - Real-Time Monitoring - Spam Analysis - Policy Management - Alerts/Escalation - Email Management - Vulnerability Scanning - Generative AI - Threat Protection - Email Attachment Protection - Email Filtering - Two-Factor Authentication **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging - PCI Compliance **Administration** - Data Management - Incident Logs - Reporting - Workflow Management - Remediation Management - User Management - Configuration Management - Data Storage Management - Policy Management - Compliance Management - Web Threat Management - Incident Management **Functionality** - Email Storage - Encryption - Reporting - Email Analysis - Migration - Archive Backup - Secure Data Storage **Administration** - Intelligence Reporting - Email Integration Suppor - Access Management - Data Loss Prevention **Functionality** - Anti-Spam - Anti-Malware - Anti-Phishing - SURLB/URIBL Filtering - Quarantine - Outbound Email Monitoring - Advanced Threat Intelligence/Protection - Archiving - Reporting - On-prem deployment - Email Attachment Protection - Phishing Protection - Single Sign On - Email Monitoring - Real-Time Monitoring **Encryption Techniques - Email Encryption** - Transport Encryption - End-to-End Encryption **Agentic AI - Email Anti-spam Features** - Autonomous Task Execution - Proactive Assistance **Additional Functionality** - Customizable Templates - AI Copilot - Third-Party Integrations - Data Import/Export - Secure Data Storage - Audit Trail - Collaboration Tools - Reporting & Statistics - Drag & Drop - Search/Filter - Archiving & Retention - Vulnerability Scanning - Customizable Reports - Data Security - Self Service Portal - Customizable Forms - For Healthcare - Document Storage - Risk Alerts - API - Generative AI - HIPAA Compliant - Activity Tracking - Access Controls/Permissions - Real-Time Reporting - Document Templates - Reminders - Compliance Tracking - Version Control - Activity Dashboard - Risk Analysis - Monitoring **Additional Functionality** - Phishing Protection - Data Recovery - Archiving & Retention - Backup and Recovery - Policy Management - Email Management - Data Loss Prevention - Single Sign On - Data Storage Management - Fraud Detection - Email Routing - Data Verification - Compliance Management - Filtering - Search/Filter - SURLB/URIBL Filtering - Security Auditing - Data Synchronization - Anti Virus - Risk Assessment - Greylisting - Audit Trail - Reporting/Analytics - Allow/Block List - Vulnerability Scanning - Active Directory Integration - Compression - Email Tracking - Encryption - Anti Spam - Disaster Recovery - AI Copilot - Tagging - Secure Data Storage - Activity Tracking - Spam Blocker - Microsoft Outlook Integration - Spam Analysis - API - Categorization/Grouping - Event Tracking - Inbox Management - Spam Detection - Authentication - Third-Party Integrations - Reporting & Statistics - Spam Quarantine - SSL Security - Generative AI - Data Retention Management - Access Controls/Permissions - Monitoring **Compliance** - Access Management - DLP Configuration - Sensitive Data Compliance **Governance** - Access Control - Compliance - Data Visibility - Access Controls/Permissions **Maintenance** - Auditing - Allow and block lists - Compliance - Archiving **Authentication, Verification, and Access Controls - Email Encryption** - Digital Signatures - Certificate Authorities **Agentic AI - Secure Email Gateway** - Proactive Assistance **Agentic AI - Email Archiving** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making - Third-Party Integrations - File Transfer - Microsoft Outlook Integration **Additional Functionality** - Activity Dashboard - Audit Trail - Allow/Block List - Generative AI - Vulnerability Scanning - Active Directory Integration - Threat Response - Search - Intrusion Detection System - Compliance Management - Spam Blocker - Encryption - Data Verification - Audit Management - Alerts/Escalation - Policy Management - Customizable Reports - Archiving & Retention - Data Synchronization - Activity Tracking - Microsoft Outlook Integration - SSL Security - Secure Login - Third-Party Integrations - Spam Detection - Real-Time Notifications - Scheduled/Automated Reports - Email Tracking - Fraud Detection - Event Logs - Data Retention Management - Backup and Recovery - Threat Intelligence - Whitelisting/Blacklisting - Data Import/Export - Two-Factor Authentication - Reporting & Statistics - Anti Virus - Data Loss Prevention - Risk Alerts - Access Controls/Permissions - Password Management - AI Copilot - Authentication **Additional Functionality** - Full Text Search - Metadata Management - Access Controls/Permissions - Archiving & Retention - Tagging - Email Alerts - Indexing - Email Attachment Protection - Storage Management - Data Retention Management - SSL Security - Deduplication - Audit Trail - User Management - Email Management - Workflow Management - Reporting & Statistics - Anti Virus - Policy Management - eDiscovery - Event Logs - Anti Spam - Collaboration Tools - API - Data Compression - Data Import/Export - Simple Mail Transfer Protocol (SMTP) - Version Control - Backup and Recovery - Threat Protection - Multiple File Format Support - Compliance Management - Drag & Drop - Filtering - Match & Merge - AI Copilot - Generative AI **Administration** - Deduplication - Backup - API / integrations **Security** - Encryption - Endpoint Intelligence - Activity Monitoring - Breach Detection - Real-Time Monitoring **Security** - Anti-Malware/Anti-Spam - Encryption - Quarantine - Advanced Threat Protection (ATP) - Anti-Phishing - Account takeover prevention **Security Enhancements and Auditing - Email Encryption** - Malware Scanning - Reporting - Audit Trails - Data Loss Prevention (DLP) **Additional Functionality** - Personally Identifiable Information Protection - Data Discovery - Behavior Tracking - Remote Wipe - Risk Analysis - Insider Threat Protection - Anti Virus - Whitelisting/Blacklisting - Third-Party Integrations - Watermarking - Generative AI - Security Auditing - API - Ransomware Protection - Multi-Factor Authentication - Automatic Backup - Multi-Device Support - Compliance Tracking - Real-Time Analytics - Secure Data Storage - Data Recovery - Activity Tracking - External Storage Device Blocking - Reporting/Analytics - Audit Trail - File Quarantining - Disaster Recovery - Intellectual Property Protection - Alerts/Escalation - Risk Assessment - Sensitive Data Identification - Real-Time Notifications - Risk Alerts - Data Classification - Data Replication - AI Copilot - File Transfer - HIPAA Compliant **Security ** - Multi-Factor Authentication - Data Transport - Data Types - Security Tools **Integration, Compatibility, and Usability - Email Encryption** - User-Friendly Interfaces - APIs and SDKs - Email Client Integration - Automation ## Top Paubox Alternatives - [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) - 4.6/5.0 (589 reviews) - [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) - 4.4/5.0 (412 reviews) - [NeoCertified Secure Email](https://www.g2.com/products/neocertified-secure-email/reviews) - 4.8/5.0 (97 reviews)