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Compare NeoCertified Secure Email and Paubox 
Featured Products
At a Glance
Market Segments
Small-Business (69.8% of reviews)
Small-Business (81.8% of reviews)
Entry-Level Pricing
$8.25 per user/mo (billed annually) 1 Secure Email License
Starting at $32.00 5 Users Per Month
NeoCertified Secure Email
Star Rating
(100)4.8 out of 5
Market Segments
Small-Business (69.8% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 per user/mo (billed annually) 1 Secure Email License
Browse all 2 pricing plansPaubox
Star Rating
(470)4.9 out of 5
Market Segments
Small-Business (81.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $32.00 5 Users Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paubox excels in overall user satisfaction, boasting a significantly higher G2 Score compared to NeoCertified Secure Email. Users appreciate the seamless integration with existing email platforms, making the transition to secure email straightforward and hassle-free.
- Users say that NeoCertified Secure Email offers a user-friendly experience, particularly highlighting its ability to integrate with Microsoft Outlook and Gmail. This feature allows for easy sending and receiving of secure emails, which many find beneficial for submitting sensitive documents.
- According to verified reviews, Paubox shines in customer support, with users noting prompt and attentive assistance during the setup process. This level of support has been crucial for many, ensuring that configurations are done correctly and efficiently.
- Reviewers mention that while NeoCertified Secure Email is easy to use, it has fewer recent reviews, which may indicate a smaller user base or less frequent updates. This could affect the reliability of user experiences compared to Paubox, which has a robust number of recent reviews reflecting current user satisfaction.
- Users highlight that both products receive high marks for quality of support, but Paubox's larger market presence and more extensive user feedback suggest a more established support system. This can be a deciding factor for businesses looking for reliable ongoing assistance.
- G2 reviewers note that while NeoCertified Secure Email is competitively priced, Paubox's higher entry-level price may be justified by its comprehensive features and superior user experience, particularly for businesses that prioritize seamless integration and customer support.
Pricing
Entry-Level Pricing
NeoCertified Secure Email
Secure Email License (Single User)
$8.25 per user/mo (billed annually)
1 Secure Email License
NeoCertified Secure Email Encryption
- • Send / Receive unlimited secure email messages
- • Cloud-based Secure Portal
- • Microsoft Outlook + Office 365 Integration
Paubox
Paubox Email Suite Standard
Starting at $32.00
5 Users Per Month
HIPAA compliant email
- 14 day free trial
- 100% HIPAA compliant email
- Every email encrypted automatically
Free Trial
NeoCertified Secure Email
Free Trial is available
Paubox
Free Trial is available
Ratings
Meets Requirements
9.7
83
9.8
389
Ease of Use
9.6
84
9.8
393
Ease of Setup
9.6
57
9.1
276
Ease of Admin
9.5
57
9.6
218
Quality of Support
9.8
79
9.8
379
Has the product been a good partner in doing business?
9.8
57
9.8
219
Product Direction (% positive)
9.4
82
9.4
379
Features by Category
Platform
Not enough data
9.8
189
Not enough data
Feature Not Available
Not enough data
9.9
223
Not enough data
9.9
204
Not enough data
9.8
205
Not enough data
9.8
179
Not enough data
Feature Not Available
Not enough data
9.7
174
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.4
9
Not enough data
10.0
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
8
Not enough data
9.6
8
Agentic AI - Email Archiving
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.5
14
Not enough data
9.6
15
Not enough data
9.7
12
Not enough data
9.7
10
Maintenance
Not enough data
9.5
11
Not enough data
9.8
15
Not enough data
10.0
14
Not enough data
9.7
11
Security
Not enough data
9.6
14
Not enough data
10.0
14
Not enough data
9.6
12
Not enough data
9.5
11
Not enough data
9.5
11
Not enough data
9.5
11
Functionality
Not enough data
9.2
110
|
Verified
Not enough data
9.3
107
|
Verified
Not enough data
9.3
106
|
Verified
Not enough data
9.4
101
|
Verified
Not enough data
9.2
98
|
Verified
Not enough data
9.7
108
|
Verified
Not enough data
9.6
94
Not enough data
9.2
90
|
Verified
Not enough data
9.2
102
|
Verified
Not enough data
9.0
72
Agentic AI - Secure Email Gateway
Not enough data
7.5
17
Encryption Techniques - Email Encryption
Not enough data
Feature Not Available
Not enough data
9.8
117
Not enough data
9.9
117
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
99
Not enough data
9.1
101
Security Enhancements and Auditing - Email Encryption
Not enough data
9.3
100
Not enough data
9.5
106
Not enough data
9.6
99
Not enough data
9.3
99
Integration, Compatibility, and Usability - Email Encryption
Not enough data
9.8
122
Not enough data
9.2
90
Not enough data
9.9
109
Not enough data
9.7
108
Agentic AI - Email Anti-spam Features
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
NeoCertified Secure Email and Paubox are categorized as Email Encryption, HIPAA Compliant Messaging, and Secure Email Gateway
Unique Categories
NeoCertified Secure Email has no unique categories
Paubox is categorized as Email Anti-spam, Cloud Email Security, Data Loss Prevention (DLP), and Email Archiving
Reviews
Reviewers' Company Size
NeoCertified Secure Email
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paubox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
13.5%
Insurance
11.5%
Financial Services
8.3%
Medical Practice
7.3%
Information Technology and Services
6.3%
Other
53.1%
Mental Health Care
33.5%
Hospital & Health Care
27.0%
Medical Practice
12.0%
Health, Wellness and Fitness
10.9%
Insurance
4.1%
Other
12.4%
Alternatives
Discussions
How do I send an email with your email product?
1 Comment
Official Response from NeoCertified Secure Email
Great question!
You never need to download any software to send and receive secure emails with NeoCertified.
You can access your secure portal through...Read more
Can I attach documents to be sent?
1 Comment
Official Response from NeoCertified Secure Email
All files attached inside the portal (or inside your Microsoft Outlook application) are encrypted when sending via NeoCertified. That means that your files,...Read more
Can I attach documents to be sent?
1 Comment
Official Response from NeoCertified Secure Email
All files attached inside the portal (or inside your Microsoft Outlook application) are encrypted when sending via NeoCertified. That means that your files,...Read more
What is Paubox?
3 Comments
LH
It’s a service that works through your email to encrypt and secure outgoing and/or incoming messages. It’s pretty seamless! Read more
Does Paubox interface with Salesforce or other CRM platforms?
2 Comments
ED
It does not directly. However, you can embed your booking page link to your email, website, or customer portal. Events are created in your Google Calendar or...Read more
Can I use my smartphone with Paubox?
2 Comments
ED
You can access the platform browser smartphone. Read more
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