# NeoCertified Secure Email vs Paubox Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Paubox excels in user experience, with many praising its **seamless integration** and ease of use. Users appreciate that it operates in the background without the need for remembering passwords, making it a hassle-free option for daily email communication.
- **According to verified reviews** , NeoCertified Secure Email offers strong email encryption features that users find **easy to use**. Reviewers highlight the convenience of its Microsoft Outlook plugin, which allows for secure email sending and receiving without disrupting their usual workflow.
- **Users say** that Paubox's setup process is straightforward, with many noting that it is **quick to implement** and requires minimal effort to get started. This contrasts with NeoCertified, which, while also user-friendly, may not match the same level of effortless onboarding.
- **Reviewers mention** that both products provide excellent support, with NeoCertified receiving high marks for its responsiveness. However, Paubox's support is also well-regarded, contributing to a positive overall experience for users who need assistance.
- **G2 reviewers highlight** that NeoCertified is particularly appealing for small businesses, as it offers a lower entry-level price compared to Paubox. This makes it a viable option for smaller organizations looking for secure email solutions without a hefty investment.
- **According to recent feedback** , while both products maintain high satisfaction ratings, Paubox has a significantly larger volume of recent reviews, indicating a more active user base and potentially more up-to-date insights on its performance and features.



| | NeoCertified Secure Email | Paubox | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 101 | 552 | 
| **Largest Market Segment** | Small-Business (70.1% of reviews) | Small-Business (83.4% of reviews) | 
| **Entry Level Price** | $8.25 per user/mo (billed annually)   1 Secure Email License | Starting at $32.00 5 Users Per Month | 

---
## Top Pros & Cons

### NeoCertified Secure Email

Pros:
- Ease of Use (2 reviews)
- Security (2 reviews)

Cons:
- Email Encryption Issues (1 reviews)
- Encryption Issues (1 reviews)

### Paubox

Pros:
- Ease of Use (218 reviews)
- Security (176 reviews)

Cons:
- Expensive (51 reviews)
- Email Issues (32 reviews)

---
## Ratings Comparison
| Rating | NeoCertified Secure Email | Paubox | 
|---|---|---|
  | **Meets Requirements** | 9.7 (84 reviews) | 9.8 (475 reviews) | 
  | **Ease of Use** | 9.6 (85 reviews) | 9.8 (480 reviews) | 
  | **Ease of Setup** | 9.7 (58 reviews) | 9.1 (374 reviews) | 
  | **Ease of Admin** | 9.5 (57 reviews) | 9.6 (248 reviews) | 
  | **Quality of Support** | 9.8 (80 reviews) | 9.8 (459 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.8 (57 reviews) | 9.8 (247 reviews) | 
  | **Product Direction (% positive)** | 9.4 (83 reviews) | 9.2 (462 reviews) | 

---
## Pricing

### NeoCertified Secure Email

#### Entry-Level Pricing

Plan: Secure Email License (Single User)

Price: $8.25 per user/mo (billed annually)   1 Secure Email License

Description: NeoCertified Secure Email Encryption



Key Features:
- • Send / Receive unlimited secure email messages
- • Cloud-based Secure Portal
-  • Microsoft Outlook + Office 365 Integration

[Browse all 2 editions](https://www.g2.com/products/neocertified-secure-email/pricing)

#### Free Trial

Yes

### Paubox

#### Entry-Level Pricing

Plan: Paubox Email Suite Standard

Price: Starting at $32.00 5 Users Per Month

Description: HIPAA compliant email

Key Features:
- 14 day free trial
-  100% HIPAA compliant email
-  Every email encrypted automatically

[Browse all 3 editions](https://www.g2.com/products/paubox/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **NeoCertified Secure Email** | N/A | N/A |
| **Paubox** | 9.8/10 | 239 |

#### Platform

| Feature | NeoCertified Secure Email | Paubox | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | Not enough data | 9.8 (192 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | Feature Not Available | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | 9.9 (231 reviews) | 
| **Clinical Communication - HIPAA Compliance** | Not enough data | 9.9 (205 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | 9.8 (209 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | Not enough data | 9.8 (178 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | Feature Not Available | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | 9.7 (172 reviews) | 

### Data Loss Prevention (DLP)

| Product | Score | Reviews |
|---|---|---|
| **NeoCertified Secure Email** | N/A | N/A |
| **Paubox** | N/A | N/A |

#### Administration

| Feature | NeoCertified Secure Email | Paubox | 
|---|---|---|
| **Data Management** | Not enough data | Not enough data | 
| **Incident Logs** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 

#### Governance

| Feature | NeoCertified Secure Email | Paubox | 
|---|---|---|
| **Access Control** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Data Visibility** | Not enough data | Not enough data | 

#### Security

| Feature | NeoCertified Secure Email | Paubox | 
|---|---|---|
| **Encryption** | Not enough data | Not enough data | 
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Breach Detection** | Not enough data | Not enough data | 

### Email Archiving

| Product | Score | Reviews |
|---|---|---|
| **NeoCertified Secure Email** | N/A | N/A |
| **Paubox** | 9.6/10 | 10 |

#### Functionality

| Feature | NeoCertified Secure Email | Paubox | 
|---|---|---|
| **Email Storage** | Not enough data | 9.5 (10 reviews) | 
| **Encryption** | Not enough data | 10.0 (10 reviews) | 
| **Reporting** | Not enough data | 9.6 (9 reviews) | 
| **Email Analysis** | Not enough data | 9.4 (9 reviews) | 
| **Migration** | Not enough data | 9.4 (8 reviews) | 
| **Archive Backup** | Not enough data | 9.6 (8 reviews) | 

#### Agentic AI - Email Archiving

| Feature | NeoCertified Secure Email | Paubox | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Cloud Email Security

| Product | Score | Reviews |
|---|---|---|
| **NeoCertified Secure Email** | N/A | N/A |
| **Paubox** | 9.7/10 | 22 |

#### Administration

| Feature | NeoCertified Secure Email | Paubox | 
|---|---|---|
| **Intelligence Reporting** | Not enough data | 9.6 (15 reviews) | 
| **Email Integration Suppor** | Not enough data | 9.7 (20 reviews) | 
| **Access Management** | Not enough data | 9.7 (13 reviews) | 
| **Data Loss Prevention** | Not enough data | 9.7 (11 reviews) | 

#### Maintenance

| Feature | NeoCertified Secure Email | Paubox | 
|---|---|---|
| **Auditing** | Not enough data | 9.5 (11 reviews) | 
| **Allow and block lists** | Not enough data | 9.8 (15 reviews) | 
| **Compliance** | Not enough data | 10.0 (16 reviews) | 
| **Archiving** | Not enough data | 9.7 (11 reviews) | 

#### Security

| Feature | NeoCertified Secure Email | Paubox | 
|---|---|---|
| **Anti-Malware/Anti-Spam** | Not enough data | 9.7 (15 reviews) | 
| **Encryption** | Not enough data | 10.0 (17 reviews) | 
| **Quarantine** | Not enough data | 9.6 (12 reviews) | 
| **Advanced Threat Protection (ATP)** | Not enough data | 9.5 (11 reviews) | 
| **Anti-Phishing** | Not enough data | 9.6 (12 reviews) | 
| **Account takeover prevention** | Not enough data | 9.5 (11 reviews) | 

### Secure Email Gateway

| Product | Score | Reviews |
|---|---|---|
| **NeoCertified Secure Email** | N/A | N/A |
| **Paubox** | 9.1/10 | 127 |

#### Functionality

| Feature | NeoCertified Secure Email | Paubox | 
|---|---|---|
| **Anti-Spam** | Not enough data | 9.2 (108 reviews) ✓ Verified | 
| **Anti-Malware** | Not enough data | 9.3 (105 reviews) ✓ Verified | 
| **Anti-Phishing** | Not enough data | 9.3 (104 reviews) ✓ Verified | 
| **Filtering Functionality** | Not enough data | 9.4 (99 reviews) ✓ Verified | 
| **Quarantine** | Not enough data | 9.2 (96 reviews) ✓ Verified | 
| **Outbound Email Monitoring** | Not enough data | 9.7 (107 reviews) ✓ Verified | 
| **Advanced Threat Intelligence/Protection** | Not enough data | 9.6 (92 reviews) | 
| **Archiving** | Not enough data | 9.2 (88 reviews) ✓ Verified | 
| **Reporting** | Not enough data | 9.2 (100 reviews) ✓ Verified | 
| **On-prem deployment** | Not enough data | 9.0 (70 reviews) | 

#### Agentic AI - Secure Email Gateway

| Feature | NeoCertified Secure Email | Paubox | 
|---|---|---|
| **Proactive Assistance** | Not enough data | 7.6 (18 reviews) | 

### Email Encryption

| Product | Score | Reviews |
|---|---|---|
| **NeoCertified Secure Email** | N/A | N/A |
| **Paubox** | 9.5/10 | 216 |

#### Encryption Techniques - Email Encryption

| Feature | NeoCertified Secure Email | Paubox | 
|---|---|---|
| **Encryption Algorithms** | Not enough data | Feature Not Available | 
| **Transport Encryption** | Not enough data | 9.8 (130 reviews) | 
| **End-to-End Encryption** | Not enough data | 9.9 (124 reviews) | 

#### Authentication, Verification, and Access Controls - Email Encryption

| Feature | NeoCertified Secure Email | Paubox | 
|---|---|---|
| **Revocation Mechanisms** | Not enough data | Feature Not Available | 
| **Access Controls** | Not enough data | Feature Not Available | 
| **Digital Signatures** | Not enough data | 9.1 (100 reviews) | 
| **Certificate Authorities** | Not enough data | 9.1 (101 reviews) | 

#### Security Enhancements and Auditing - Email Encryption

| Feature | NeoCertified Secure Email | Paubox | 
|---|---|---|
| **Malware Scanning** | Not enough data | 9.3 (101 reviews) | 
| **Reporting** | Not enough data | 9.5 (109 reviews) | 
| **Audit Trails** | Not enough data | 9.6 (101 reviews) | 
| **Data Loss Prevention (DLP)** | Not enough data | 9.3 (100 reviews) | 

#### Integration, Compatibility, and Usability - Email Encryption

| Feature | NeoCertified Secure Email | Paubox | 
|---|---|---|
| **User-Friendly Interfaces** | Not enough data | 9.8 (182 reviews) | 
| **APIs and SDKs** | Not enough data | 9.2 (91 reviews) | 
| **Email Client Integration** | Not enough data | 9.7 (139 reviews) | 
| **Automation** | Not enough data | 9.8 (141 reviews) | 

### Email Anti-spam

| Product | Score | Reviews |
|---|---|---|
| **NeoCertified Secure Email** | N/A | N/A |
| **Paubox** | N/A | N/A |

#### Agentic AI - Email Anti-spam Features

| Feature | NeoCertified Secure Email | Paubox | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Data Security

| Product | Score | Reviews |
|---|---|---|
| **NeoCertified Secure Email** | N/A | N/A |
| **Paubox** | N/A | N/A |

#### Compliance

| Feature | NeoCertified Secure Email | Paubox | 
|---|---|---|
| **Access Management** | Not enough data | Not enough data | 
| **At-Risk Analysis** | Not enough data | Not enough data | 
| **DLP Configuration** | Not enough data | Not enough data | 
| **Sensitive Data Compliance** | Not enough data | Not enough data | 

#### Administration

| Feature | NeoCertified Secure Email | Paubox | 
|---|---|---|
| **Database Management** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 
| **Backup** | Not enough data | Not enough data | 
| **API / integrations** | Not enough data | Not enough data | 

#### Security 

| Feature | NeoCertified Secure Email | Paubox | 
|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | 
| **Data Transport** | Not enough data | Not enough data | 
| **Data Types** | Not enough data | Not enough data | 
| **Security Tools** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Email Encryption Software](https://www.g2.com/categories/email-encryption), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Secure Email Gateway Software](https://www.g2.com/categories/secure-email-gateway)


**Unique to Paubox (4):** [Email Anti-spam Software](https://www.g2.com/categories/email-anti-spam), [Cloud Email Security Solutions](https://www.g2.com/categories/cloud-email-security), [Data Loss Prevention (DLP) Software](https://www.g2.com/categories/data-loss-prevention-dlp), [Email Archiving Software](https://www.g2.com/categories/email-archiving)


---
## Reviewer Demographics

### By Company Size

| Segment | NeoCertified Secure Email | Paubox | 
|---|---|---|
| **Small-Business** | 70.1% | 83.4% | 
| **Mid-Market** | 27.8% | 14.6% | 
| **Enterprise** | 2.1% | 2.0% | 

### By Industry

#### NeoCertified Secure Email

- **Hospital & Health Care:** 13.5%
- **Insurance:** 11.5%
- **Financial Services:** 8.3%
- **Medical Practice:** 7.3%
- **Information Technology and Services:** 6.3%
- **Non-Profit Organization Management:** 5.2%
- **Mental Health Care:** 5.2%
- **Banking:** 5.2%
- **Health, Wellness and Fitness:** 5.2%
- **Accounting:** 4.2%
- **Other:** 28.1%

#### Paubox

- **Mental Health Care:** 35.0%
- **Hospital & Health Care:** 25.9%
- **Medical Practice:** 11.7%
- **Health, Wellness and Fitness:** 11.1%
- **Insurance:** 4.2%
- **Medical Devices:** 1.3%
- **Consulting:** 1.1%
- **Non-Profit Organization Management:** 1.1%
- **Alternative Medicine:** 0.9%
- **Real Estate:** 0.7%
- **Other:** 7.1%

---
## Alternatives

### Alternatives to NeoCertified Secure Email

- [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (407 reviews)
- [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) — 4.6/5 stars (584 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3502 reviews)
- [Check Point Harmony Email & Collaboration](https://www.g2.com/products/check-point-harmony-email-collaboration/reviews) — 4.6/5 stars (511 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Textline](https://www.g2.com/products/textline/reviews) — 4.7/5 stars (377 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (336 reviews)
- [Mimecast Advanced Email Security](https://www.g2.com/products/mimecast-advanced-email-security/reviews) — 4.4/5 stars (320 reviews)
- [OnPage](https://www.g2.com/products/onpage/reviews) — 4.3/5 stars (313 reviews)

### Alternatives to Paubox

- [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) — 4.6/5 stars (584 reviews)
- [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (407 reviews)
- [Mimecast Advanced Email Security](https://www.g2.com/products/mimecast-advanced-email-security/reviews) — 4.4/5 stars (320 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (336 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3502 reviews)
- [Valimail](https://www.g2.com/products/valimail/reviews) — 4.5/5 stars (459 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1336 reviews)
- [Check Point Harmony Email & Collaboration](https://www.g2.com/products/check-point-harmony-email-collaboration/reviews) — 4.6/5 stars (511 reviews)

---
## Top Discussions

### NeoCertified Secure Email

- Title: [Can you send a secure email from Outlook?](https://www.g2.com/discussions/can-you-send-a-secure-email-from-outlook) — 1 comment, 1 upvote
  > **Top comment:** "Yes. NeoCertified provides a complimentary "Send Secure" button that is installed inside of Microsoft Outlook to allow secure messages be sent."
- Title: [Too many recipients (both tech savvy and not) are unable to open my Neocertified emails. I've seen only a passing comment on that, but it's a real problem for me. What could be the problem?](https://www.g2.com/discussions/too-many-recipients-both-tech-savvy-and-not-are-unable-to-open-my-neocertified-emails-i-ve-seen-only-a-passing-comment-on-that-but-it-s-a-real-problem-for-me-what-could-be-the-problem) — 1 comment, 1 upvote
  > **Top comment:** "Hi Kathleen, this is Merry from G2.com. I spent a while trying to find folks who were having similar issues, without any luck. Here's the contact info for..."
- Title: [Retracting a message allows you to rescind a previously sent message!](https://www.g2.com/discussions/retracting-a-message-allows-you-to-rescind-a-previously-sent-message) — 1 comment, 1 upvote
  > **Top comment:** "Yes, retracting a message will allow you to withdraw a previously sent secure email message."
- Title: [Retract message?](https://www.g2.com/discussions/retract-message) — 1 comment, 1 upvote
  > **Top comment:** "Yes, this means you are able to withdraw a secure email message that was previously sent to an individual, so that they no longer have access to the secure..."
- Title: [You can log in on any device through the web browser](https://www.g2.com/discussions/you-can-log-in-on-any-device-through-the-web-browser-58a75825-640c-4d31-bcd4-3540c4c16646) — 1 comment, 1 upvote
  > **Top comment:** "Yes, you have the ability to log in with any web browser."

### Paubox

- Title: [What is Paubox?](https://www.g2.com/discussions/what-is-paubox) — 3 comments
  > **Top comment:** "It’s a service that works through your email to encrypt and secure outgoing and/or incoming messages. It’s pretty seamless! "
- Title: [Does Paubox interface with Salesforce or other CRM platforms?](https://www.g2.com/discussions/37231-does-paubox-interface-with-salesforce-or-other-crm-platforms) — 2 comments, 1 upvote
  > **Top comment:** "Hi Randy,
Paubox seamlessly integrates with business email providers such as Google Workspace, Microsoft 365, and Microsoft Exchange.

If you use..."
- Title: [Are there any fees for a Business Associate Agreement?](https://www.g2.com/discussions/are-there-any-fees-for-a-business-associate-agreement) — 2 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "No. All customers receive a Business Associate Agreement for free."
- Title: [Can I use my smartphone with Paubox?](https://www.g2.com/discussions/can-i-use-my-smartphone-with-paubox) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, you can use your smartphone and your favorite email apps. Paubox can also easily be setup on tablets and smartwatches with no proprietary apps or..."
- Title: [Outlook integration](https://www.g2.com/discussions/paubox-outlook-integration) — 1 comment, 1 upvote
  > **Top comment:** "Hi Brian,
Yes, Paubox works with all versions of Microsoft Outlook. Nothing to configure or install for the Outlook user. 

More info..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/neocertified-secure-email-vs-paubox)