Compare NeoCertified Secure Email and Paubox 
At a Glance
Market Segments
Small-Business (70.1% of reviews)
Small-Business (83.3% of reviews)
Entry-Level Pricing
$8.25 per user/mo (billed annually) 1 Secure Email License
Starting at $32.00 5 Users Per Month
NeoCertified Secure Email
Star Rating
(101)4.8 out of 5
Market Segments
Small-Business (70.1% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 per user/mo (billed annually) 1 Secure Email License
Browse all 2 pricing plansPaubox
Star Rating
(544)4.9 out of 5
Market Segments
Small-Business (83.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $32.00 5 Users Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paubox excels in user experience, with many praising its seamless integration and ease of use. Users appreciate that it operates in the background without the need for remembering passwords, making it a hassle-free option for daily email communication.
- According to verified reviews, NeoCertified Secure Email offers strong email encryption features that users find easy to use. Reviewers highlight the convenience of its Microsoft Outlook plugin, which allows for secure email sending and receiving without disrupting their usual workflow.
- Users say that Paubox's setup process is straightforward, with many noting that it is quick to implement and requires minimal effort to get started. This contrasts with NeoCertified, which, while also user-friendly, may not match the same level of effortless onboarding.
- Reviewers mention that both products provide excellent support, with NeoCertified receiving high marks for its responsiveness. However, Paubox's support is also well-regarded, contributing to a positive overall experience for users who need assistance.
- G2 reviewers highlight that NeoCertified is particularly appealing for small businesses, as it offers a lower entry-level price compared to Paubox. This makes it a viable option for smaller organizations looking for secure email solutions without a hefty investment.
- According to recent feedback, while both products maintain high satisfaction ratings, Paubox has a significantly larger volume of recent reviews, indicating a more active user base and potentially more up-to-date insights on its performance and features.
Pricing
Entry-Level Pricing
NeoCertified Secure Email
Secure Email License (Single User)
$8.25 per user/mo (billed annually)
1 Secure Email License
NeoCertified Secure Email Encryption
- • Send / Receive unlimited secure email messages
- • Cloud-based Secure Portal
- • Microsoft Outlook + Office 365 Integration
Paubox
Paubox Email Suite Standard
Starting at $32.00
5 Users Per Month
HIPAA compliant email
- 14 day free trial
- 100% HIPAA compliant email
- Every email encrypted automatically
Free Trial
NeoCertified Secure Email
Free Trial is available
Paubox
Free Trial is available
Ratings
Meets Requirements
9.7
84
9.8
466
Ease of Use
9.6
85
9.8
471
Ease of Setup
9.7
58
9.1
365
Ease of Admin
9.5
57
9.6
248
Quality of Support
9.8
80
9.8
451
Has the product been a good partner in doing business?
9.8
57
9.8
247
Product Direction (% positive)
9.4
83
9.3
456
Features by Category
Platform
Not enough data
9.8
192
Not enough data
Feature Not Available
Not enough data
9.9
231
Not enough data
9.9
205
Not enough data
9.8
209
Not enough data
9.8
178
Not enough data
Feature Not Available
Not enough data
9.7
172
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.5
10
Not enough data
10.0
10
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
8
Not enough data
9.6
8
Agentic AI - Email Archiving
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.6
15
Not enough data
9.7
20
Not enough data
9.7
13
Not enough data
9.7
11
Maintenance
Not enough data
9.5
11
Not enough data
9.8
15
Not enough data
10.0
16
Not enough data
9.7
11
Security
Not enough data
9.7
15
Not enough data
10.0
17
Not enough data
9.6
12
Not enough data
9.5
11
Not enough data
9.6
12
Not enough data
9.5
11
Functionality
Not enough data
9.2
108
|
Verified
Not enough data
9.3
105
|
Verified
Not enough data
9.3
104
|
Verified
Not enough data
9.4
99
|
Verified
Not enough data
9.2
96
|
Verified
Not enough data
9.7
107
|
Verified
Not enough data
9.6
92
Not enough data
9.2
88
|
Verified
Not enough data
9.2
100
|
Verified
Not enough data
9.0
70
Agentic AI - Secure Email Gateway
Not enough data
7.6
18
Encryption Techniques - Email Encryption
Not enough data
Feature Not Available
Not enough data
9.8
127
Not enough data
9.9
124
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
100
Not enough data
9.1
101
Security Enhancements and Auditing - Email Encryption
Not enough data
9.3
101
Not enough data
9.5
109
Not enough data
9.6
101
Not enough data
9.3
100
Integration, Compatibility, and Usability - Email Encryption
Not enough data
9.8
177
Not enough data
9.2
91
Not enough data
9.8
136
Not enough data
9.7
137
Agentic AI - Email Anti-spam Features
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
NeoCertified Secure Email and Paubox are categorized as Email Encryption, HIPAA Compliant Messaging, and Secure Email Gateway
Unique Categories
NeoCertified Secure Email has no unique categories
Paubox is categorized as Email Anti-spam, Cloud Email Security, Data Loss Prevention (DLP), and Email Archiving
Reviews
Reviewers' Company Size
NeoCertified Secure Email
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paubox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
13.5%
Insurance
11.5%
Financial Services
8.3%
Medical Practice
7.3%
Information Technology and Services
6.3%
Other
53.1%
Mental Health Care
35.0%
Hospital & Health Care
26.1%
Medical Practice
11.7%
Health, Wellness and Fitness
11.1%
Insurance
4.1%
Other
12.0%
Alternatives
Discussions
Can you send a secure email from Outlook?
1 Comment
PS
Yes. NeoCertified provides a complimentary "Send Secure" button that is installed inside of Microsoft Outlook to allow secure messages be sent.Read more
Too many recipients (both tech savvy and not) are unable to open my Neocertified emails. I've seen only a passing comment on that, but it's a real problem for me. What could be the problem?
1 Comment
MM
Hi Kathleen, this is Merry from G2.com. I spent a while trying to find folks who were having similar issues, without any luck. Here's the contact info for...Read more
Retracting a message allows you to rescind a previously sent message!
1 Comment
PS
Yes, retracting a message will allow you to withdraw a previously sent secure email message.Read more
What is Paubox?
3 Comments
LH
It’s a service that works through your email to encrypt and secure outgoing and/or incoming messages. It’s pretty seamless! Read more
Does Paubox interface with Salesforce or other CRM platforms?
2 Comments
HG
Hi Randy,
Paubox seamlessly integrates with business email providers such as Google Workspace, Microsoft 365, and Microsoft Exchange.
If you use...Read more
Are there any fees for a Business Associate Agreement?
2 Comments
Official Response from Paubox
No. All customers receive a Business Associate Agreement for free.Read more
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