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3. [Email Security Software](https://www.g2.com/categories/email-security)
4. [Email Encryption Software](https://www.g2.com/categories/email-encryption)
5. [Paubox](https://www.g2.com/products/paubox/reviews)
6. [Paubox Claims vs Evidence](https://www.g2.com/products/paubox/claims-vs-evidence)

# Paubox Claims vs Evidence

G2 compares Paubox marketing claims from the sources linked below with real user reviews, then assesses how strongly the review evidence supports each claim.

Last updated Sep 30, 2026

## Claim: “Paubox plugs directly into your existing Google Workspace account and makes every email HIPAA compliant by default.”

Supported by reviews.

Most relevant reviewers report seamless Google Workspace integration and automatic encryption without extra sender or recipient steps. One reviewer notes that outbound encryption applies only to licensed addresses, so the reviews support the claim’s general functionality but indicate a qualification to the absolute “every email” wording.

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“What I like most about Paubox is how seamlessly it integrates with Google Workspace and automatically encrypts emails without disrupting my usual workflow.”

[Read Full Review](https://www.g2.com/products/paubox/reviews/13202938)
- 

“Once everything is setup it is easy to forget only licensed addresses have outbound encryption.”

[Read Full Review](https://www.g2.com/products/paubox/reviews/12478698)

Source: [https://www.paubox.com/solutions/paubox-for-google-workspace?hsLang=en](https://www.paubox.com/solutions/paubox-for-google-workspace?hsLang=en)

## Claim: “Paubox works with Google Workspace and Microsoft 365 to encrypt every email by default, so messages stay secure and easy to read in any inbox.”

Supported by reviews.

Most relevant reviewers report automatic encryption integrated with Google Workspace and Microsoft 365, with recipients able to read messages without portals, passwords, or extra steps. One reviewer reported a lack of Microsoft email-encryption support, so the evidence is strongly supportive but not unanimous.

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“I’ve been using it for a few months with both Office 365 and a Google Workspace client, and the best part is how seamless it is. Once it’s set up, you don’t have to think about it again, everything is encrypted automatically.”

[Read Full Review](https://www.g2.com/products/paubox/reviews/11749384)
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“encryption happens automatically on every outbound email, so there's no portal, no password, no extra click for the recipient.”

[Read Full Review](https://www.g2.com/products/paubox/reviews/13114802)
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“Having seamless outbound email encryption that does not require the recipient to login or view emails in a special portal is great when dealing with a multitude of organizations. Customer support was equally great in helping us integrate with both Google Workspace and Microsoft 365.”

[Read Full Review](https://www.g2.com/products/paubox/reviews/12478698)
- 

“It's unfortunate that it still doesn't offer support for Microsoft email encryption.”

[Read Full Review](https://www.g2.com/products/paubox/reviews/7822384)

Source: [https://www.paubox.com/solutions/encrypted-email](https://www.paubox.com/solutions/encrypted-email)

## Claim: “AI-powered inbound security stops phishing, BEC attacks, spoofing, and malware before they reach your users.”

Supported by reviews.

Relevant reviewers report that Paubox blocks or reduces phishing, spam, spoofing, and related email threats before reaching users. The reviews support these security outcomes, but do not specifically establish the AI mechanism or address malware prevention.

- 

“PauBox essentially NEVER lets spam or phishing emails into my inbox”

[Read Full Review](https://www.g2.com/products/paubox/reviews/13370648)
- 

“has a great inbox security program that greatly reduces our spam and exec spoofing.”

[Read Full Review](https://www.g2.com/products/paubox/reviews/11023716)
- 

“The ExecProtect feature is extremely helpful in preventing the delivery of emails that falsely appear to come from our CEO”

[Read Full Review](https://www.g2.com/products/paubox/reviews/11770853)
- 

“extra protection against phishing and breaches”

[Read Full Review](https://www.g2.com/products/paubox/reviews/12474036)

Source: [https://www.paubox.com/solutions/enterprise?hsLang=en](https://www.paubox.com/solutions/enterprise?hsLang=en)

## Claim: “Every outbound email is encrypted with TLS v1.2 or higher, ensuring HIPAA compliance without any extra steps.”

Supported by reviews.

Relevant reviewers overwhelmingly report automatic outbound encryption without extra sender steps and HIPAA-compliant use. However, one reviewer notes that only licensed addresses have outbound encryption and another observed an employee’s emails stop being encrypted; the reviews do not independently establish the specific TLS v1.2-or-higher implementation.

- 

“Our therapists don't need to do anything extra when sending emails in order for them to be encrypted and protected.”

[Read Full Review](https://www.g2.com/products/paubox/reviews/13603758)
- 

“Once everything is setup it is easy to forget only licensed addresses have outbound encryption.”

[Read Full Review](https://www.g2.com/products/paubox/reviews/12478698)
- 

“Shortly after we set up Paubox, one employee's emails suddenly stopped being encrypted.”

[Read Full Review](https://www.g2.com/products/paubox/reviews/7866597)

Source: [https://www.paubox.com/solutions/paubox-for-microsoft365?hsLang=en](https://www.paubox.com/solutions/paubox-for-microsoft365?hsLang=en)

## Claim: “Protect PHI, secure every message, and eliminate workflow friction, all without changing how your team works.”

Supported by reviews.

Most reviewers report automatic protection of PHI and email communications with no extra steps or workflow disruption, though one reviewer noted that encryption is primarily during transit rather than full end-to-end protection.

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“It operates seamlessly in the background, effectively securing our communications with and about clients.”

[Read Full Review](https://www.g2.com/products/paubox/reviews/13609071)
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“Once it was set up, there’s no opting out of encryption, so every email is sent and received with the highest level of security.”

[Read Full Review](https://www.g2.com/products/paubox/reviews/13344520)
- 

“Paubox has simplified our email compliance entirely. Unlike other encryption tools that need users to log into separate portals or remember passwords, Paubox automatically encrypts all emails behind the scenes. Our team can just compose and send emails as usual, and our clients get them securely without additional actions.”

[Read Full Review](https://www.g2.com/products/paubox/reviews/8001274)
- 

“One downside of Paubox is that it mainly encrypts emails during transit rather than offering full end-to-end encryption, so emails may not remain protected once they reach the recipient’s inbox.”

[Read Full Review](https://www.g2.com/products/paubox/reviews/12786136)

Source: [https://www.paubox.com/solutions/mid-size?hsLang=en](https://www.paubox.com/solutions/mid-size?hsLang=en)

## Claim: “Paubox encrypts every message with TLS 1.2 or higher and includes a BAA on every plan.”

Supported by reviews.

Relevant reviewers report TLS 1.3, built-in or included BAA coverage, and automatic encryption of every email. The reviews support the claim’s encryption and BAA aspects, although they do not independently verify that TLS 1.2+ applies to every message or that a BAA is included on every plan.

- 

“price seems high for just ensuring everything is using TLS 1.3.”

[Read Full Review](https://www.g2.com/products/paubox/reviews/11968103)
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“The BAA and HITRUST certification also made it an easy sign-off for our security review.”

[Read Full Review](https://www.g2.com/products/paubox/reviews/13114802)
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“It works well with my email I already use, has a built-in BAA, extra protection against phishing and breaches, and overall gives me confidence and security as a private practice owner.”

[Read Full Review](https://www.g2.com/products/paubox/reviews/12474036)
- 

“Once it was set up, there’s no opting out of encryption, so every email is sent and received with the highest level of security.”

[Read Full Review](https://www.g2.com/products/paubox/reviews/13344520)

Source: [https://www.paubox.com/solutions/telehealth?hsLang=en](https://www.paubox.com/solutions/telehealth?hsLang=en)

## Claim: “Automatically prevents attacks from lookalike domains and compromised accounts that impersonate colleagues and trick employees.”

Supported by reviews.

Relevant reviewers report that Paubox’s inbox security helps prevent emails impersonating executives and reduces executive spoofing, consistent with the claim’s protection against impersonation attacks.

- 

“The ExecProtect feature is extremely helpful in preventing the delivery of emails that falsely appear to come from our CEO or...”

[Read Full Review](https://www.g2.com/products/paubox/reviews/11770853)
- 

“has a great inbox security program that greatly reduces our spam and exec spoofing.”

[Read Full Review](https://www.g2.com/products/paubox/reviews/11023716)

Source: [https://www.paubox.com/products/inbound-security?hsLang=en](https://www.paubox.com/products/inbound-security?hsLang=en)

## Claim: “Stop phishing, spoofing, and malware before they reach staff and agents.”

Supported by reviews.

Relevant reviewers report that Paubox keeps phishing and spam out of inboxes and reduces executive spoofing, including preventing messages impersonating a CEO. The reviews directly support phishing and spoofing protection, but do not specifically describe malware prevention.

- 

“PauBox essentially NEVER lets spam or phishing emails into my inbox”

[Read Full Review](https://www.g2.com/products/paubox/reviews/13370648)
- 

“has a great inbox security program that greatly reduces our spam and exec spoofing.”

[Read Full Review](https://www.g2.com/products/paubox/reviews/11023716)
- 

“The ExecProtect feature is extremely helpful in preventing the delivery of emails that falsely appear to come from our CEO or...”

[Read Full Review](https://www.g2.com/products/paubox/reviews/11770853)

Source: [https://www.paubox.com/solutions/insurance?hsLang=en](https://www.paubox.com/solutions/insurance?hsLang=en)

## Claim: “Automatically encrypt every outbound message with AES-256 and TLS 1.2+ encryption.”

Mixed support from reviews.

Reviewers generally report automatic outbound encryption, including claims that every email is encrypted, but others describe exceptions involving unlicensed addresses or emails that stopped being encrypted. The reviews do not specify or independently establish the AES-256 or TLS 1.2+ standards.

- 

“there’s no opting out of encryption, so every email is sent and received with the highest level of security.”

[Read Full Review](https://www.g2.com/products/paubox/reviews/13344520)
- 

“one employee's emails suddenly stopped being encrypted.”

[Read Full Review](https://www.g2.com/products/paubox/reviews/7866597)
- 

“only licensed addresses have outbound encryption.”

[Read Full Review](https://www.g2.com/products/paubox/reviews/12478698)

Source: [https://www.paubox.com/solutions/enterprise?hsLang=en](https://www.paubox.com/solutions/enterprise?hsLang=en)