--- title: Paubox Reviews meta_title: 'Paubox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 641 reviews by the users' company size, role or industry to find out how Paubox works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 641 scale: '5' date_modified: '2026-09-11' parent_category: name: Email Security url: https://www.g2.com/categories/email-security --- # Paubox Reviews **Vendor:** Paubox **Category:** [Email Encryption Software](https://www.g2.com/categories/email-encryption) **Average Rating:** 4.9/5.0 **Total Reviews:** 641 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Paubox Paubox is a HIPAA compliant email security platform designed for healthcare organizations. It provides outbound email encryption and AI-powered inbound email protection, helping organizations safeguard protected health information (PHI) without changing how staff or patients use email. Email remains a critical communication tool in healthcare, but standard platforms like Google Workspace and Microsoft 365 are not HIPAA compliant on their own. Paubox makes compliance automatic and enhances security to defend against evolving phishing and malware attacks, all while maintaining a seamless user experience. Paubox serves small to mid-sized healthcare organizations, clinics, and IT teams seeking reliable compliance, reduced risk, and simple management. Key capabilities: - Automatic outbound encryption: Every message is encrypted by default; recipients read emails directly in their inbox, without portals or passwords - AI-powered inbound email security: Detects and blocks phishing, spoofing, and malware using generative AI analysis - Seamless integration: Works with Google Workspace, Microsoft 365, and Microsoft Exchange without new workflows or domain changes - Compliance and control: Supports HIPAA compliance and minimizes human error in handling PHI - Additional tools: Archiving, Data Loss Prevention, Paubox Email API, and Paubox Marketing Benefits: - Simplifies compliance management and reduces IT workload - Improves patient and staff experience with frictionless secure email - Strengthens protection against modern email threats Paubox enables healthcare organizations to confidently use email as a secure, compliant, and user-friendly communication channel, eliminating guesswork for staff and helping IT teams protect against data breaches and compliance risk. ## Paubox Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **ease of use** of Paubox, finding it simple to set up and integrate seamlessly. (216 reviews) - Users value the **seamless security** of Paubox, enhancing peace of mind while handling sensitive information effectively. (169 reviews) - Users commend the **fantastic customer support** from Paubox, highlighting their responsiveness and dedication to user satisfaction. (146 reviews) - Users value the **peace of mind** from Paubox's email security, ensuring HIPAA compliance and protecting sensitive information. (138 reviews) - Users find the **setup ease** of Paubox refreshing, enjoying quick integration and excellent customer support. (137 reviews) - Users value the **secure communication** provided by Paubox, ensuring safety for both personal and client information. (110 reviews) - HIPAA Compliance (105 reviews) - Users value the **secure and user-friendly email encryption** of Paubox, noting its seamless integration and ease of use. (101 reviews) - Users value the **seamless encryption integration** of Paubox, ensuring secure and protected communication effortlessly. (93 reviews) - Protection (71 reviews) **What users dislike:** - Users find Paubox to be **expensive** , noting pricing concerns despite the perceived value and available incentives. (50 reviews) - Users experience occasional **email delivery issues** with Paubox, causing frustrations with missed messages and bounces. (32 reviews) - Users find Paubox setup to be **difficult** , though the support team provides helpful guidance during the process. (25 reviews) - Users find the **email encryption visibility inadequate** , as clients hesitate due to how different the emails appear. (17 reviews) - Users feel there are **encryption visibility issues** that could lead to confusion for recipients about email security. (13 reviews) - Users find the **limited features** of Paubox, like the basic contact form, unsatisfactory for their needs. (13 reviews) - Missing Features (12 reviews) - Email Filtering Issues (9 reviews) - Email Security (9 reviews) - False Positives (9 reviews) ## Paubox Reviews ### 1. Easy, Effective, and a Great Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 29, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Paubox?** Easy and effective to setup and protect my email. I have had a seemless experience with no interruption or hassle (compared to other products which have much more annoying protocols). It is a great solution! **What do you dislike about Paubox?** All the functions I use it for work just fine. I wouldn't say I'm having any real problems. With that said - it's pretty straightforward. I set and forgot about it. No fuss, no muss. **What problems is Paubox solving and how is that benefiting you?** Paubox is providing secure messaging for me to maintain privacy and encryption. ### 2. It Just Works—Excellent Support and a Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff H. | Director of IT & Security, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 25, 2026 **What do you like best about Paubox?** It just works and they have excellent support. They even have a monthly security social mixer to talk about what we would like to see in Paubox and other industry topics we want to bring up. **What do you dislike about Paubox?** I don't have any negatives. It's a great company and a great product. **What problems is Paubox solving and how is that benefiting you?** They take care our our outbound email encryption and inbound email security. ### 3. Excellent HIPAA Compliance and Secure Custom Forms I Can Trust **Rating:** 4.5/5.0 stars **Reviewed by:** Noor A. | Owner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 21, 2026 **What do you like best about Paubox?** HIPAA compliance is excellent and ability to create my own forms that are again, secure and confidential. As a mental health provider in private practice I trust Paubox to protect my client's privacy **What do you dislike about Paubox?** It's a bit involved on the setup but they walk you through how to do it, and even as a not tech-savvy person I could do it **What problems is Paubox solving and how is that benefiting you?** The problem of information security is resolved by Paubox's product ### 4. Seamless, HIPAA-Compliant Email Without Portals or Logins **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 10, 2026 **What do you like best about Paubox?** Seamless, HIPAA-compliant email with no portal or logins required. **What do you dislike about Paubox?** The Paubox badge in emails can sometimes feel excessive. At times, it shows both “Secured by Paubox” and “Encryption verified by Paubox,” which comes across as redundant. **What problems is Paubox solving and how is that benefiting you?** It allows me to email outside the clinic while staying HIPAA compliant. It also monitors all incoming mail to help watch out for scams. ### 5. Seamless Email Experience Without Switching Providers **Rating:** 4.5/5.0 stars **Reviewed by:** Shirin S. | Licensed psychotherapist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 04, 2026 **What do you like best about Paubox?** No need for switching between email providers--can keep my setup as is and have a seamless experience. **What do you dislike about Paubox?** Initial setup was a bit unclear. But their customer support was quick and helpful. **What problems is Paubox solving and how is that benefiting you?** Eliminates the need for a separate service--streamlines my process. ### 6. User-Friendly Experience with Supportive, Patient Paubox Team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 19, 2026 **What do you like best about Paubox?** Pretty user friendly. Also the team at Paubox seems very supportive and patient. **What do you dislike about Paubox?** Haven't run into major issues so far. I had some trouble setting up my account, but the team was available for support and guidance. **What problems is Paubox solving and how is that benefiting you?** I had issues setting up my account, initially. I was able to contact their support team via phone and they were able to thoroughly answer my questions and assist me with troubleshooting. ### 7. Paubox Makes HIPAA-Compliant Email Notifications Easy For US **Rating:** 5.0/5.0 stars **Reviewed by:** Adnan W. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 02, 2026 **What do you like best about Paubox?** We’ve been using Paubox for HIPAA-compliant email notifications, and it’s been working out great for us. **What do you dislike about Paubox?** I believe the email integration had some issues at start and it could be better, overall ui can be simplified too. **What problems is Paubox solving and how is that benefiting you?** HIPAA-compliant emails were the most important point for us, and the mail delivery performance is great as well. ### 8. Secure HIPAA Document Sharing via Email Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Michael P. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 27, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Paubox?** I enjoy the fact that I can use my email address to send HIPAA documents, content, and other information securely and without fear of clients not understanding how to open an encrypted email system. **What do you dislike about Paubox?** I don’t have any negative thoughts on Paulo’s currently. **What problems is Paubox solving and how is that benefiting you?** Definitely compliance and cybersecurity needs. ### 9. Overall we have been very happy with our Paubox experience. **Rating:** 4.5/5.0 stars **Reviewed by:** Phil A. | IT Specialist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 01, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Paubox?** It is easy to understand and to navigate the interface. Also, any interaction that we have had with a Paubox representative has been possitive even if they weren't able to immediately resolve an issue. **What do you dislike about Paubox?** The only negative I can even give is that we occasionally get false positive in the quarantine. This is to be expected. Nothing like that can be 100% perfect all the time. **What problems is Paubox solving and how is that benefiting you?** Paubox has provided an easy solution when it comes to preventing potentially harmful and unwanted emails. There are so many options that we have available to take advantage of, which is a great thing. ### 10. Peace of Mind for Secure Patient Emailing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 06, 2026 **What do you like best about Paubox?** What I like most about Paubox, as a practice owner, is the peace of mind it gives me and my staff when we email patients and vendors. It adds another layer of security in both a practical and emotional sense, and it helps ease anxiety in a world where cybersecurity breaches and hacks feel increasingly common. **What do you dislike about Paubox?** What I dislike about Paubox is the lack of support during implementation, and then not having readily available tech support if something goes wrong afterward. As a practice owner who wears many hats, it’s difficult to handle the integration and troubleshooting on my own while trying to manage Paubox and connect it with Wix and then GoogleSuite. It would be much nicer if they offered a one-time integration or implementation service for those of us who aren’t very tech-savvy. When the DMARD or TXT somehow expires, it would be nice to have better 1 on 1 assistance. **What problems is Paubox solving and how is that benefiting you?** HIPPA compliance and encryption for patient emails, staff emails, and vendor emails for my entire dermatology practice. ### 11. Seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 02, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Paubox?** I'm very happy Paubox. The email encryption is seamless and hassle free. The forms service they added is also excellent and even allows color and font customization making it seamless with the design of my website. I offer many ways for new inquiries to contact me but they seemed to prefer to use the Paubox secure message form over any other contact method. It was very easy to set up and implement. It requires very little maintainence. The customer services is stellar and quick to respond. They are also really kind and explain things in a way I can understand even though I have no technical experience. **What do you dislike about Paubox?** Paubox is absolutely worth the cost. However, there are cheaper alternatives who offer fewer services. **What problems is Paubox solving and how is that benefiting you?** They solved the problem of seamless email encryption. I'm able to send emails without the hassle of worrying about managing unsecured email messaging. They also provided a HIPAA compliant way for clients to reach out to me from the website which is an extremely valuable service. They are easily accessed by email for tech support thought I rarely need support because it just ...works. ### 12. Perfect solution for HIPAA compliant emails for medical office **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 21, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Paubox?** I can send and receive HIPAA compliant email without downloading any extra software and using my existing email server. **What do you dislike about Paubox?** The initial set up and complicated. There was a lot of input that I had to do personally that was confusing not being an IT person myself. **What problems is Paubox solving and how is that benefiting you?** A great solution for the headache of trying to provide privacy protected email communication with my patients. ### 13. 10/10 no brainer for me and my practice **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa N. | Psychologist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 10, 2026 **What do you like best about Paubox?** Paubox has been a great solution for secure, HIPAA-compliant email. It integrates seamlessly with my existing email and gives me peace of mind when communicating with clients. Customer service is also top notch. **What do you dislike about Paubox?** So far, I haven’t noticed anything I would classify as a con. It works as intended, and I’m happy with it. **What problems is Paubox solving and how is that benefiting you?** Paubox has been a great solution for HIPAA-compliant email in my practice. It solves the challenge of sending secure client communication without adding extra steps for me or my clients. I really appreciate that it integrates directly with my existing inbox, so I can send encrypted emails seamlessly while maintaining confidentiality and peace of mind. ### 14. Prompt Support and Effortless Security for Our Emails **Rating:** 5.0/5.0 stars **Reviewed by:** Kathy W. | Director of Marketing, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 05, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Paubox?** The prompt response and ease of use with their tools - allow us to keep the bad players out of our companies emails. Love that the general supports comes with a quick bot response and shortly there after a human checks in **What do you dislike about Paubox?** nothing comes to mine - great juob - Paubox **What problems is Paubox solving and how is that benefiting you?** Everything all in one spot. Encryption to ensure our teams can communicate and ensure HIPPA is protected. Also protecting us from scammers with execprotect. It has also allowed us to reduce email application like Mailchimp because they offer a simple tool that I can customize based on who are communicating with along with data to support it messages are being read, clicked on, etc ### 15. Easy Setup and Strong Gmail Protection with Paubox **Rating:** 4.5/5.0 stars **Reviewed by:** Ayse Irem S. | Doctor, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 04, 2026 **What do you like best about Paubox?** Paubox was very easy to set up. At the time of heightened threats to cybersecurity I think It is vital to have your business email- gmail account- , especially healthcare related, protected. It is not cheap. but it works. integrated well with google. Dr. Irem Sonmez **What do you dislike about Paubox?** expense. have yet to test AI features. not sure if there are any. **What problems is Paubox solving and how is that benefiting you?** cyber sec. offer BAA. ### 16. Seamless Outbound Email Encryption—No Recipient Login Needed **Rating:** 5.0/5.0 stars **Reviewed by:** Justin B. | Systems Administrator, Hospital & Health Care, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 13, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Paubox?** Having seamless outbound email encryption that does not require the recipient to login or view emails in a special portal is great when dealing with a multitude of organizations. Customer support was equally great in helping us integrate with both Google Workspace and Microsoft 365. Billing support also quick to answer any questions we had, getting back to us the same day. **What do you dislike about Paubox?** Once everything is setup it is easy to forget only licensed addresses have outbound encryption. This is not really a problem depending on the total number of users vs the number of licenses you have. **What problems is Paubox solving and how is that benefiting you?** Email Encryption for HIPAA Compliance ### 17. Behavioral Health communications made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Stephnie T. | Licensed Clinical Professional Counselor, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 27, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Paubox?** I love that Paubox is seamless, very easy to use, and HIPAA compliant. My clients love that they do not have to jump through hoops just to read an email, and feel secure that communications with me are HIPAA secure. **What do you dislike about Paubox?** The only thing I dislike is the cost of the system. But I feel this is a necessary expense in a world where hackers actively try to disrupt medical and behavioral health agencies **What problems is Paubox solving and how is that benefiting you?** I needed a simple, easy-to-use platform that was HIPAA secure for email communications between myself and clients. Paubox does this ### 18. Email Encryption Review from ACED **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 24, 2026 **What do you like best about Paubox?** Email security that I don't have to think about. Some of the newsletters are very helpful and informative too. **What do you dislike about Paubox?** I wish it wasn't so expensive. There are other options for email security that cost less. Once I hit 11 total employees and need to upgrade my subscription, I will likely move somewhere else to save money. **What problems is Paubox solving and how is that benefiting you?** Email security, HIPAA compliance ### 19. Exceptional Support and Effortless Integration with Paubox **Rating:** 5.0/5.0 stars **Reviewed by:** Kyndall V. | Orofacial Myofunctional Therapist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 30, 2025 **What do you like best about Paubox?** Since I first signed up with Paubox, I have experienced excellent customer support. The team made the implementation and integration process with my current email platform straightforward and hassle-free. They also guided me through verifying that my emails were being sent securely, which gave me peace of mind. I especially appreciated that they followed up with me soon after setup to make sure everything was functioning as it should. Paubox provides valuable insights and webinars on maintaining information security, which I find very helpful. I now rely on Paubox for all my client communications. **What do you dislike about Paubox?** I have not experienced any dislikes about Paubox! **What problems is Paubox solving and how is that benefiting you?** Paubox made it possible for me to communicate securely with my clients and other professionals through email, thanks to its HIPAA Compliant Messaging. It helped me address the challenge of maintaining privacy and compliance in my communications. ### 20. Smooth, Effortless Email Encryption for a Behavioral Health Practice **Rating:** 5.0/5.0 stars **Reviewed by:** Grace G. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 29, 2026 **What do you like best about Paubox?** It is not clunky like other email encryption systems are **What do you dislike about Paubox?** It can be frustrating to add new employees to our account. We often have to email Paubox directly **What problems is Paubox solving and how is that benefiting you?** Paubox allows us to encrypt email for our practice so that we can communicate with clients in an efficient manner ### 21. Easy-to-use, HIPAA-compliant encryption **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 26, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Paubox?** The encryption itself is awesome and much less of a hassle than other products I've tried, and they also have great customer support to help guide you through the set-up process. **What do you dislike about Paubox?** Nothing significant comes to mind, as this is a truly awesome product. However, if I had to say one thing, I wish that there was the option to ask for "read receipts" so that I could ensure the secure emails had been received and opened successfully. **What problems is Paubox solving and how is that benefiting you?** As a psychology practice, I need to make sure that my emails are HIPAA-compliant. I've used clunky products in the past that had a lot of extra steps and made it more difficult for clients to log-in to read their messages. Paubox makes everything seamless, which me [and my clients!] appreciate. ### 22. Easy Quarantine Review and Allowlisting for Clinical Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 08, 2026 **What do you like best about Paubox?** What I'd like is to review the quarantined inbound emails that have been helping our team, since we work in clinical. We can easily check the emails listed on the quarantine page and allow the email address or domain for future incoming messages. **What do you dislike about Paubox?** I think it would be better if admins could turn on quarantined notifications for all users. **What problems is Paubox solving and how is that benefiting you?** It is easy to review emails in the dashboard and see whether they are spam or graymail, depending on the category. ### 23. Ease of getting protection with e-mails. **Rating:** 5.0/5.0 stars **Reviewed by:** Lourdes C. | Admin Assistant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Paubox?** The ease of use and installation for the users and activation. **What do you dislike about Paubox?** There is nothing so far that I do not like. **What problems is Paubox solving and how is that benefiting you?** It is HIPAA compliant and has email encryption for secure e-mails for patients and work. ### 24. Paubox Brings Peace of Mind to Mental Healthcare Company **Rating:** 5.0/5.0 stars **Reviewed by:** Lydia A. | I am a therapist who also owns and operates my private practice., Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 01, 2025 **What do you like best about Paubox?** As the founder, owner, and operator of a mental health counseling private practice, ensuring HIPAA compliance in all communications with clients and other professionals is absolutely vital. What I value most about Paubox is its automatic email encryption, which works seamlessly with Google Workspace. I also appreciate the peace of mind that comes from knowing it is HITRUST certified, meeting comprehensive and secure privacy standards. The representative who helped me set up my Paubox account was extremely helpful, patiently answering all my questions and providing clear, detailed explanations. Additionally, I find Paubox to be very user-friendly with clear stats in my account. **What do you dislike about Paubox?** I can't think of anything that I dislike about Paubox; it meets all my company's needs. **What problems is Paubox solving and how is that benefiting you?** As a healthcare company, we are required to maintain HIPAA compliance, and failing to do so can lead to serious issues such as unauthorized access to sensitive information, data leaks, and a loss of trust. There are also significant risks of fines and legal consequences for non-compliance. Using Paubox gives me confidence that all our communications are handled with the utmost safety and security. ### 25. Quick Setup and Total Confidence in Paubox HIPAA-Compliant Email **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 10, 2026 **What do you like best about Paubox?** All I had to do was sign up, and then someone walked me through what I needed to do to make sure everything was working. The whole process took about 20 minutes. Everyone I’ve talked to about making sure their emails are HIPAA compliant has used Paubox. I feel fully confident that my emails are secure, and I haven’t had to do anything else since I signed up. **What do you dislike about Paubox?** I haven’t had any issues in the year and a half that I’ve had it. **What problems is Paubox solving and how is that benefiting you?** It has made sure that my emails are secure/HIPAA compliant ### 26. Seamless, Easy HIPAA-Compliant Email with Paubox at a Great Price **Rating:** 5.0/5.0 stars **Reviewed by:** Tage H. | Business & Technology Consultant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 13, 2026 **What do you like best about Paubox?** I searched for a very long time to find something like Paubox, it is amazing how seamless it assists us in making emails HIPAA compliant. The pricing is amazing compared to other solutions and onboarding was so easy. I would recommend Paubox to anyone. **What do you dislike about Paubox?** Nothing, it is amazing and so easy to use. **What problems is Paubox solving and how is that benefiting you?** We struggled for a long time to find a solution to be able to send HIPAA compliant emails to our partners and secured emails and Paubox made it so easy. ### 27. Excellent customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Madeline P. | Speech pathologist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 18, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Paubox?** Excellent customer support and responsiveness. When trying to get set up I made one phone call and within 5 minutes I was on a zoom call (unscheduled) with someone who walked me through step by step. Since then any concerns I've had, I can get addressed via email in minutes. **What do you dislike about Paubox?** It is expensive, but worth it so far for me **What problems is Paubox solving and how is that benefiting you?** Allowing me a HIPAA compliant manner to email back and forth with patients, allowing patients to reach out to me via my website in a HIPAA compliant manner ### 28. Outstanding Paubox Customer Service Made Setup Seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Johanna K. | Founder / owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 19, 2026 **What do you like best about Paubox?** Recently signed up for Paubox and their customer service has been absolutely outstanding! As someone who is not familiar with technology like this, I was supported and guided through the process of making sure everything works seamlessly with patience and expertise. Shane was incredible kind in the way he walked me through all the steps and it was a joy to work with him. I would highly recommend Paubox based on my experience so far. **What do you dislike about Paubox?** No dislikes. All my questions have been promptly attended to in a very personal manner. **What problems is Paubox solving and how is that benefiting you?** I need a secure way of sending and receiving email that needs to be HIPPA complient. ### 29. Seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Carla K. | Marriage and Family Therapist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 09, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Paubox?** I have had to manage the dreaded username/password frustration every time a client checks their email and can't remember or figure out how to read the email I sent through other encrypted services. Before Paubox, it tripled my workload as I'm spending my time as a stand in IT person teaching people how to read the email I just sent. Paubox has been seamless and have had zero issues with clients getting their emails. It's been worth every penny just getting my time back. **What do you dislike about Paubox?** Nothing, everything has been seamless. I guess my only complimant would be that I would love it to be a little more affordable upfront however with the promotions they offer it's worth every penny. **What problems is Paubox solving and how is that benefiting you?** It's solving not having to manage clients inability to read emails through typical encryption services. No one wants another UN/password to deal with or have to create just to read an email. ### 30. PAUBOX Provides a Secure Pathway for Sharing Sensitive Patient Information **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 10, 2026 **What do you like best about Paubox?** We need to send secure information to our patients, and PAUBOX is a safe way for us to do that. It gives us a secure pathway for communicating with patients when we need to share sensitive information. **What do you dislike about Paubox?** Although this service has a monthly charge, it's better than other competitors. **What problems is Paubox solving and how is that benefiting you?** We can send email with personal information without worries. ### 31. Simple, **Rating:** 4.5/5.0 stars **Reviewed by:** Earlene M. | Team lead/ operation manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2026 **What do you like best about Paubox?** it's simple go use and straight forward. **What do you dislike about Paubox?** it had to get a hold of an actual person to talk to **What problems is Paubox solving and how is that benefiting you?** It help prevent fishing email so my staff can focus on daily tasks ### 32. Peace of Mind for My Private Practice **Rating:** 5.0/5.0 stars **Reviewed by:** Gretchen M. | Licensed Clinical Social Worker; Private Practice Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 09, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Paubox?** Updated review (November 2025) I’m still so happy with my decision to use Paubox—two years later, it continues to be one of the most reliable and worthwhile services I have for my psychotherapy practice. The peace of mind it provides is invaluable. I feel completely confident that my communication with clients is secure, and the ease of use means I never have to think about it. It just works in the background and keeps PHI protected without adding extra steps for me or my clients. Paubox has also added some amazing new features to support marketing campaigns, which has been an unexpected but incredibly useful bonus. And as always, the customer service remains top-notch—responsive, knowledgeable, and genuinely supportive. I continue to be 100% happy and excited to recommend Paubox to my colleagues. Original review (March 2023) I needed an add-on service to ensure end-to-end encryption for my psychotherapy private practice emails. I read lots of reviews of available options before deciding on Paubox. I'm 100% happy with my decision. The customer care team quickly responded, answered all of my questions, and helped get everything set up right away. I feel confident that PHI is protected and love that there are no additional accounts or sign-ons needed for my clients or me. **What do you dislike about Paubox?** I can't think of a single thing that I dislike. **What problems is Paubox solving and how is that benefiting you?** I send and receive emails to clients and collateral contacts and require end-to-end encryption to ensure HIPAA compliance in managing communications involving PHI. ### 33. Seamless Email Security Without Extra Steps **Rating:** 4.5/5.0 stars **Reviewed by:** Julia M. | CEO & Dr., Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 28, 2026 **What do you like best about Paubox?** Seamless email security that I don’t have to think about, and that doesn’t add any extra steps for people reading my emails. **What do you dislike about Paubox?** Nothing, really. I mean, I wish it were free, but the monthly cost feels like an investment in the security of our practice’s operations. **What problems is Paubox solving and how is that benefiting you?** Ensuring that our practice's communications are secure and HIPAA compliant ### 34. Secure Email made simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 08, 2026 **What do you like best about Paubox?** We’ve had a great experience using Paubox for secure email communication. The biggest advantage is how seamlessly it integrates with existing email systems without requiring recipients to log into a portal. It makes sending encrypted emails simple while staying compliant with healthcare privacy requirements. Setup was straightforward, and the platform runs reliably in the background without disrupting normal workflow. For organizations that need secure, HIPAA-compliant email without complexity, Paubox is a solid solution. **What do you dislike about Paubox?** the monthly cost is higher than competing email-encryption solutions, especially for small practices or solo user. **What problems is Paubox solving and how is that benefiting you?** In industries like healthcare, emails often contain protected data (patient records, personal information, insurance details). If those emails are sent unencrypted, it can lead to: Data breaches, HIPPA violations, loss of trust from patients. Paubox solves this by automatically encrypting every email you send. ### 35. Worry-Free HIPAA-Compliant Marketing with Email Campaigns and Centralized Contacts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 10, 2026 **What do you like best about Paubox?** Worry-free, HIPAA-compliant marketing tools. We love using the email campaigns and keeping all of our contacts in one place, knowing everything is protected. The new HIPAA-compliant forms have also been very useful. **What do you dislike about Paubox?** I wish the forms had more features, such as the ability to be fully embedded on our website. **What problems is Paubox solving and how is that benefiting you?** HIPPA compliant email marketing and forms ### 36. Exceptional Security and Support for PHI Emails **Rating:** 5.0/5.0 stars **Reviewed by:** Caprice B. | Therapist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 18, 2025 **What do you like best about Paubox?** I like the additional security Paubox provides when it comes to sending emails with PHI. It provides another layer of safety. I really appreciated the attentive customer support during the 14 day trial from Lisa and Shane. It was a pleasant surprise! Lastly, I'm excited to take advantage of Paubox forms and am happy that it is part of my current subscription. **What do you dislike about Paubox?** I haven't used Paubox long enough to say there is something I dislike. The cost of using Paubox is fair and there are discounts available, but one potential downside would be if you don't use your email very much. Are you getting your money's worth out of it? **What problems is Paubox solving and how is that benefiting you?** I want to make sure my emails are HIPPA compliant and the extra security brings me a peace of mind. I also like how clients don't have to use an additional portal to access emails. That is so helpful! ### 37. Seamless HIPAA Compliance and Easy to Use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 01, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Paubox?** Seamless HIPAA compliance. It’s easy to use, and I don’t have to worry about clicking extra buttons just to make sure my emails are compliant. **What do you dislike about Paubox?** I’d like the option to use a single account for one-person companies, rather than having to set up multiple accounts. **What problems is Paubox solving and how is that benefiting you?** Seamless HIPAA compliance with Gmail that saves me time. ### 38. Highly recommend, actually told a colleague this week about Paubox! **Rating:** 5.0/5.0 stars **Reviewed by:** Amy R. | owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 10, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Paubox?** Edit to add; I have used this company for several years now and I still like them. I liked how easy they made it to transition to them. I like the integrity the company offers that my email is secure and HIPAA compliant. OH and I am a therapist, so I am not great with tech stuff and my rep just walked me through it with no problems. **What do you dislike about Paubox?** No downsides to this product. Recommend to others **What problems is Paubox solving and how is that benefiting you?** i need my email to be secure and HIPAA compliant for my business. I have no worries about that now since I switched to them ### 39. Continuous Innovation and Great New Offerings Like Secure Client Forms **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick D. | President, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 21, 2026 **What do you like best about Paubox?** Their continuous innovation and new product offerings, like secure client forms **What do you dislike about Paubox?** Nothing. They offer excellent service and are responsive when there are issues **What problems is Paubox solving and how is that benefiting you?** I use it to encrypt my clients’ emails, both inbound and outbound. It also lets me provide a secure, customizable form where clients can submit the information requested and safely and securely upload their documents. ### 40. Paubox: Easy to Use, Efficient, and Backed by Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Risa F. | Physician, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 26, 2026 **What do you like best about Paubox?** Paubox is incredibly easy to use, efficient, and functional. They have excellent customer service! Highly recommend. **What do you dislike about Paubox?** I have no concerns/dislikes regarding Paubox. **What problems is Paubox solving and how is that benefiting you?** Paubox allows me to send and receive encrypted emails, which is crucial to my profession as a physician, without requiring email recipients to log in, create accounts, receive a passcode, etc. ### 41. Game-changer for HIPAA-compliant email! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 27, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Paubox?** Paubox has simplified our email compliance entirely. Unlike other encryption tools that need users to log into separate portals or remember passwords, Paubox automatically encrypts all emails behind the scenes. Our team can just compose and send emails as usual, and our clients get them securely without additional actions. This has greatly saved us time and eliminated frustration. Highly recommended! **What do you dislike about Paubox?** So far, I like it and don't have any negative comments. **What problems is Paubox solving and how is that benefiting you?** Communicating with our families without worrying about exposing sensitive information. And it is helping us to stay HIPAA compliant. ### 42. Peace of Mind with Secure Communication and Reliable Support **Rating:** 5.0/5.0 stars **Reviewed by:** Kristin P. | Clinical Social Work Intern, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 07, 2026 **What do you like best about Paubox?** The peace of mind in knowing that my most important client communication channels are secure and that I have access to consistent support if I ever have a question about security. **What do you dislike about Paubox?** I don't have anything that I dislike, I have been fully satisfied with my entire experience **What problems is Paubox solving and how is that benefiting you?** Paubox keeps me up to date on security updates, things I should be watching out with, policies I need to know about, and makes clients feel cared about when they can see that their communication is secure ### 43. Strong HIPAA-Grade Security, but Recent Email Changes Are Confusing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 27, 2026 **What do you like best about Paubox?** The HIPAA compliance and high security it offers **What do you dislike about Paubox?** I've disliked the changes implemented to delete folks still get confused in fact I'm not even sure if all my emails currently have it embedded. **What problems is Paubox solving and how is that benefiting you?** Just using it for the encryption that's it at this time. ### 44. Trusted Platform with Outstanding Support and Reasonable Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 07, 2026 **What do you like best about Paubox?** I like the customer support provided by Paubox. When I first registered,I was contacted by someone from Paubox who helped guide me through getting acquainted with the software and answered all of my questions. I trust the platform. Also, the pricing is very reasonable, especially for how essential the product is. **What do you dislike about Paubox?** There's honestly nothing I don't like about Paubox. **What problems is Paubox solving and how is that benefiting you?** As a clinical psychologist, Paubox is providing me with the communications security that I need to keep my patients information private and confidential. ### 45. Effortless, Worry-Free HIPAA Email—Seamless Setup and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Erin M. | Licensed Professional Counselor, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 04, 2025 **What do you like best about Paubox?** I absolutely LOVE how easy this is to use! I was feeling really overwhelmed while searching for a HIPAA-compliant email solution that offered encryption, so I’m incredibly grateful I found this. There’s no need for me or my recipients to log in anywhere, which is a huge advantage. Honestly, I don’t even fully understand how encryption works, but from the very beginning, I received support to ensure my account was set up correctly. I was able to connect it to my email and domain without any problems, and they helped me take care of things I didn’t even realize I needed. Now, I can use my email every day without any worries or complications, and it truly couldn’t be easier! **What do you dislike about Paubox?** So far I haven't found anything to dislike about Paubox - it was seamlessly integrated into my email and has worked like a charm. **What problems is Paubox solving and how is that benefiting you?** As a therapist, I understood the importance of having a HIPAA-compliant email system, and I knew that simply signing a BAA with Google was not sufficient. I explored several alternatives, but this option was by far the simplest. Now, I have HIPAA-compliant, encrypted email without any hassle. I truly appreciate how much time I saved by not having to navigate a complicated setup, and for that, I am grateful. ### 46. Easy Setup and Supportive Experience with Paubox **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie A. | Clinical Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 11, 2026 **What do you like best about Paubox?** I appreciate that Paubox is easy to set up and has amply support if needed. I'm a small business owner and was able to make the set up changes on my own. **What do you dislike about Paubox?** I do get a lot of emails that don't really pertain to what my business does since I'm a small psychotherapy business, but those email are easy to delete. **What problems is Paubox solving and how is that benefiting you?** I use Paubox for email encryption and it gives me peace of mind that I am following HIPAA guidelines as well as protecting my clients' information. ### 47. Effortless HIPAA Compliance and Exceptional Support for Therapists **Rating:** 5.0/5.0 stars **Reviewed by:** Jackie W. | Practice owner and clinical social worker, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 19, 2025 **What do you like best about Paubox?** As a therapist managing my own solo private practice, Paubox has eliminated my concerns about security and HIPAA compliance. I appreciate being able to send emails with the assurance that they are encrypted, without needing to check extra boxes or require my recipients to open another window or enter a security code. Additionally, the customer support at Paubox is outstanding. My experience working with Lisa Mai was both helpful and efficient. **What do you dislike about Paubox?** My experience with Paubox has been entirely positive; I haven't found anything about it that I dislike. **What problems is Paubox solving and how is that benefiting you?** This product addresses my concerns about HIPAA compliance and helps me navigate security challenges. I also appreciate the Paubox Forms feature, which I can easily set up and integrate so that completed forms are sent directly to my email. ### 48. HIPAA Privacy Stands Out, and Service Has Been Sufficient So Far **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 21, 2026 **What do you like best about Paubox?** HIPAA privacy is my preferred feature in this service **What do you dislike about Paubox?** Nothing so far! To date, services have been sufficient. **What problems is Paubox solving and how is that benefiting you?** Need for HIPAA compliant correspondence with clients. This service allows me to do that while protecting privacy and meeting the communication needs of my clients. ### 49. HIPAA Compliance with Paubox **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 05, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Paubox?** We’ve used Paubox for HIPAA compliance for several years. It’s user-friendly and was easy to implement and integrate with our workflow. The support team has been exceptional—responsive, prompt, and consistently helpful whenever we’ve needed assistance. **What do you dislike about Paubox?** Nothing. Paubox has been very helpful in HIPAA compliance. **What problems is Paubox solving and how is that benefiting you?** Reliable HIPAA compliance ### 50. Convenient and Affordable for My Small Business **Rating:** 5.0/5.0 stars **Reviewed by:** Christine W. | Owner, clinician, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 06, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Paubox?** Super easy for both the email address holder and the recipients. No extra steps or additional platforms to visit. **What do you dislike about Paubox?** Takes a bit of install know-how behind the scenes. **What problems is Paubox solving and how is that benefiting you?** Paubox helps me maintain high ethical and legal standards for secure communication. ## Paubox Discussions - [Are there any fees for a Business Associate Agreement?](https://www.g2.com/discussions/are-there-any-fees-for-a-business-associate-agreement) - 2 comments, 2 upvotes - [Outlook integration](https://www.g2.com/discussions/paubox-outlook-integration) - 1 comment, 1 upvote - [Does Paubox interface with Salesforce or other CRM platforms?](https://www.g2.com/discussions/37231-does-paubox-interface-with-salesforce-or-other-crm-platforms) - 2 comments, 1 upvote - [Can I use my smartphone with Paubox?](https://www.g2.com/discussions/can-i-use-my-smartphone-with-paubox) - 2 comments, 1 upvote - [Are replies to my emails encrypted?](https://www.g2.com/discussions/are-replies-to-my-emails-encrypted) - 1 comment, 1 upvote - [View Paubox pricing details and edition comparison](https://www.g2.com/products/paubox/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-09-14+06%3A21%3A29+-0500&secure%5Bsession_id%5D=07dc70f3-7cec-48ee-9cbd-9f36a73e5610&secure%5Btoken%5D=46bf9de1c38c9bba980766bcc8c1a53359b7b4cb547baf48233c91676998bbec&format=llm_user) ## Paubox Features **Additional Functionality** - Phishing Protection - Threat Response - Domain Check - Security Auditing - AI/Machine Learning - Third-Party Integrations - AI Copilot - Reporting/Analytics - Anomaly/Malware Detection - SURLB/URIBL Filtering - Activity Dashboard - Scheduled/Automated Reports - For MSPs - Whitelisting/Blacklisting - Fraud Detection - Spam Blocker - Spam Quarantine - API - Data Leak Prevention - Encryption - Audit Trail - Real-Time Monitoring - Spam Analysis - Policy Management - Alerts/Escalation - Email Management - Vulnerability Scanning - Generative AI - Threat Protection - Email Attachment Protection - Email Filtering - Two-Factor Authentication **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging - PCI Compliance **Administration** - Data Management - Incident Logs - Reporting - Workflow Management - Remediation Management - User Management - Configuration Management - Data Storage Management - Policy Management - Compliance Management - Web Threat Management - Incident Management **Functionality** - Email Storage - Encryption - Reporting - Email Analysis - Migration - Archive Backup - Secure Data Storage **Administration** - Intelligence Reporting - Email Integration Suppor - Access Management - Data Loss Prevention **Functionality** - Anti-Spam - Anti-Malware - Anti-Phishing - SURLB/URIBL Filtering - Quarantine - Outbound Email Monitoring - Advanced Threat Intelligence/Protection - Archiving - Reporting - On-prem deployment - Email Attachment Protection - Phishing Protection - Single Sign On - Email Monitoring - Real-Time Monitoring **Encryption Techniques - Email Encryption** - Transport Encryption - End-to-End Encryption **Agentic AI - Email Anti-spam Features** - Autonomous Task Execution - Proactive Assistance **Additional Functionality** - Customizable Templates - AI Copilot - Third-Party Integrations - Data Import/Export - Secure Data Storage - Audit Trail - Collaboration Tools - Reporting & Statistics - Drag & Drop - Search/Filter - Archiving & Retention - Vulnerability Scanning - Customizable Reports - Data Security - Self Service Portal - Customizable Forms - For Healthcare - Document Storage - Risk Alerts - API - Generative AI - HIPAA Compliant - Activity Tracking - Access Controls/Permissions - Real-Time Reporting - Document Templates - Reminders - Compliance Tracking - Version Control - Activity Dashboard - Risk Analysis - Monitoring **Additional Functionality** - Phishing Protection - Data Recovery - Archiving & Retention - Backup and Recovery - Policy Management - Email Management - Data Loss Prevention - Single Sign On - Data Storage Management - Fraud Detection - Email Routing - Data Verification - Compliance Management - Filtering - Search/Filter - SURLB/URIBL Filtering - Security Auditing - Data Synchronization - Anti Virus - Risk Assessment - Greylisting - Audit Trail - Reporting/Analytics - Allow/Block List - Vulnerability Scanning - Active Directory Integration - Compression - Email Tracking - Encryption - Anti Spam - Disaster Recovery - AI Copilot - Tagging - Secure Data Storage - Activity Tracking - Spam Blocker - Microsoft Outlook Integration - Spam Analysis - API - Categorization/Grouping - Event Tracking - Inbox Management - Spam Detection - Authentication - Third-Party Integrations - Reporting & Statistics - Spam Quarantine - SSL Security - Generative AI - Data Retention Management - Access Controls/Permissions - Monitoring **Compliance** - Access Management - DLP Configuration - Sensitive Data Compliance **Governance** - Access Control - Compliance - Data Visibility - Access Controls/Permissions **Maintenance** - Auditing - Allow and block lists - Compliance - Archiving **Authentication, Verification, and Access Controls - Email Encryption** - Digital Signatures - Certificate Authorities **Agentic AI - Secure Email Gateway** - Proactive Assistance **Agentic AI - Email Archiving** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making - Third-Party Integrations - File Transfer - Microsoft Outlook Integration **Additional Functionality** - Activity Dashboard - Audit Trail - Allow/Block List - Generative AI - Vulnerability Scanning - Active Directory Integration - Threat Response - Search - Intrusion Detection System - Compliance Management - Spam Blocker - Encryption - Data Verification - Audit Management - Alerts/Escalation - Policy Management - Customizable Reports - Archiving & Retention - Data Synchronization - Activity Tracking - Microsoft Outlook Integration - SSL Security - Secure Login - Third-Party Integrations - Spam Detection - Real-Time Notifications - Scheduled/Automated Reports - Email Tracking - Fraud Detection - Event Logs - Data Retention Management - Backup and Recovery - Threat Intelligence - Whitelisting/Blacklisting - Data Import/Export - Two-Factor Authentication - Reporting & Statistics - Anti Virus - Data Loss Prevention - Risk Alerts - Access Controls/Permissions - Password Management - AI Copilot - Authentication **Additional Functionality** - Full Text Search - Metadata Management - Access Controls/Permissions - Archiving & Retention - Tagging - Email Alerts - Indexing - Email Attachment Protection - Storage Management - Data Retention Management - SSL Security - Deduplication - Audit Trail - User Management - Email Management - Workflow Management - Reporting & Statistics - Anti Virus - Policy Management - eDiscovery - Event Logs - Anti Spam - Collaboration Tools - API - Data Compression - Data Import/Export - Simple Mail Transfer Protocol (SMTP) - Version Control - Backup and Recovery - Threat Protection - Multiple File Format Support - Compliance Management - Drag & Drop - Filtering - Match & Merge - AI Copilot - Generative AI **Administration** - Deduplication - Backup - API / integrations **Security** - Encryption - Endpoint Intelligence - Activity Monitoring - Breach Detection - Real-Time Monitoring **Security** - Anti-Malware/Anti-Spam - Encryption - Quarantine - Advanced Threat Protection (ATP) - Anti-Phishing - Account takeover prevention **Security Enhancements and Auditing - Email Encryption** - Malware Scanning - Reporting - Audit Trails - Data Loss Prevention (DLP) **Additional Functionality** - Personally Identifiable Information Protection - Data Discovery - Behavior Tracking - Remote Wipe - Risk Analysis - Insider Threat Protection - Anti Virus - Whitelisting/Blacklisting - Third-Party Integrations - Watermarking - Generative AI - Security Auditing - API - Ransomware Protection - Multi-Factor Authentication - Automatic Backup - Multi-Device Support - Compliance Tracking - Real-Time Analytics - Secure Data Storage - Data Recovery - Activity Tracking - External Storage Device Blocking - Reporting/Analytics - Audit Trail - File Quarantining - Disaster Recovery - Intellectual Property Protection - Alerts/Escalation - Risk Assessment - Sensitive Data Identification - Real-Time Notifications - Risk Alerts - Data Classification - Data Replication - AI Copilot - File Transfer - HIPAA Compliant **Security ** - Multi-Factor Authentication - Data Transport - Data Types - Security Tools **Integration, Compatibility, and Usability - Email Encryption** - User-Friendly Interfaces - APIs and SDKs - Email Client Integration - Automation ## Top Paubox Alternatives - [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) - 4.6/5.0 (589 reviews) - [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) - 4.4/5.0 (413 reviews) - [NeoCertified Secure Email](https://www.g2.com/products/neocertified-secure-email/reviews) - 4.8/5.0 (97 reviews)