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Partner Platform

By Zywave

3.4 out of 5 stars

How would you rate your experience with Partner Platform?

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Partner Platform Reviews & Product Details

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Partner Platform Reviews (8)

Reviews

Partner Platform Reviews (8)

3.4
8 reviews

Pros & Cons

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Verified User in Insurance
AI
Small-Business (50 or fewer emp.)
"Beware before you leave or buy this system"
What do you like best about Partner Platform?

It has good technology and reports. Personal lines or any policies that download in seem to come in well and have good summary screens. Also it is offered at a much cheaper price point. However none of this is worth the lack of support or transparency when you leave this system. Review collected by and hosted on G2.com.

What do you dislike about Partner Platform?

Anything that does not download in is very slow to put in. The support is AWFUL, you can't get anyone on the phone. The accounting side of the system is limited at best. Also, when we moved over they took all our policy information from Tam but when we switched back to Epic they would only release the policy "shells". We had to accept new downloads from carriers and manually input anything that wouldn't download. We are also paying for the system still because apparently in the contract it auto renews each year and can only be cancelled or modified at renewal. I would run away if you are considering this system Review collected by and hosted on G2.com.

Ben G.
BG
Insurance Advisor | Broker - Serving Personal & Commercial Clients
Small-Business (50 or fewer emp.)
"Our agency has used it forever"
What do you like best about Partner Platform?

Outsource your brain. Connectivity with outlook Review collected by and hosted on G2.com.

What do you dislike about Partner Platform?

Is getting more UX friendly but has room for growth Review collected by and hosted on G2.com.

JG
Agent
Small-Business (50 or fewer emp.)
"Partner Platform is a great management system for insurance agencies"
What do you like best about Partner Platform?

Partner Platform allows us to manage our database of insurance clients to track renewals, premiums, coverages, and changes. Review collected by and hosted on G2.com.

What do you dislike about Partner Platform?

It is not quite as detailed on commercial and farm lines as it is on personal lines business. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Small-Business (50 or fewer emp.)
"Best Agency Solution on the Market!"
What do you like best about Partner Platform?

The support is incredible, and the staff is very knowledgeable. They provided me all kinds of tips and tricks that will be invaluable in our operations! Review collected by and hosted on G2.com.

What do you dislike about Partner Platform?

Nothing at the moment; everything has worked seamlessly! Review collected by and hosted on G2.com.

Arielle B.
AB
Office Manager & Licensed Insurance Agent
Financial Services
Small-Business (50 or fewer emp.)
"Benefites and Issues with Partner XE"
What do you like best about Partner Platform?

Partner XE includes all client info and policy facets. You can imput as much policy information as you would like, you just need to know where to input it. Review collected by and hosted on G2.com.

What do you dislike about Partner Platform?

I do not like how slow it runs, and how difficult it can be to locate the right policy/account. The current user guide for Partner XE appears to be outdated, and updates to the program are not outlined in the manual. It takes a lot of self-training to utilize the program in the best way possible. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Small-Business (50 or fewer emp.)
"Reliable cloud enabled agency management"
What do you like best about Partner Platform?

I like how affordable the software is. One of the best price points on the market! Review collected by and hosted on G2.com.

What do you dislike about Partner Platform?

Reporting capabilities are lacking compared to competitors. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Small-Business (50 or fewer emp.)
"Works as expected"
What do you like best about Partner Platform?

Quick search is direct and exactly as expected, keeps contacts and documents all in one spot, no need for hunting around for specific things on the network. Review collected by and hosted on G2.com.

What do you dislike about Partner Platform?

Search function is very particular, can't have any additional spaces or special characters - causes frustration for others in the office who aren't as familiar Review collected by and hosted on G2.com.

Endia T.
ET
Licensed Insurance Agent
Insurance
Enterprise (> 1000 emp.)
"Easy to navigate "
What do you like best about Partner Platform?

It is an great program for Agency management and tech support is always there when needed. Review collected by and hosted on G2.com.

What do you dislike about Partner Platform?

The glitches are horrible, I literally have to call tech support every other day. Review collected by and hosted on G2.com.

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