Parallel Reviews & Product Details

It's very easy and simple. We create a request and link it with our CRM. The client completes it and it's ready for signature. Review collected by and hosted on G2.com.

Make the messages more personalized, even though it already offers you to add the logo. Review collected by and hosted on G2.com.

I like that it's a unique tool. But as such it has a lot of space for improvements yet. Review collected by and hosted on G2.com.

I would like to see more templates. Also, I hope they develop their own e-signature feature soon. Review collected by and hosted on G2.com.

Ease of use is likely the absolute best part of Parallel however their super responsive support team comes in a close second. Review collected by and hosted on G2.com.

So far I just wish they had more default templates everything we have used is built from scratch. Review collected by and hosted on G2.com.

The functionality of reminders and progressive saving of information. For client registrations or authorization processes, it is always important to achieve tracking of what contributions are needed from those involved. Review collected by and hosted on G2.com.

The personalization of emails is missing so that they come from a personalized address. It would be good if you implemented your own signature solution (even if it's simple). Review collected by and hosted on G2.com.

Parallel avoids the back and forth of emails in Outlook, provides greater security for the client when sharing confidential information and documents, and offers ease and immediacy of response. Review collected by and hosted on G2.com.

At first, I was quite skeptical about the effectiveness of the program, but once I got used to the use and format, today I find no disadvantages. One improvement I do propose is to highlight the format of each question in the form to distinguish it from the client's response, making it easier to review at a glance. Review collected by and hosted on G2.com.

The product is very easy to use, intuitive, and flexible. It is suitable for everyone, from people with technological skills to those who have more difficulties with technology. Additionally, it is constantly improving by incorporating new functionalities. In our case, during the execution of a 2-month pilot, more than 100 actions were taken. The team is very responsive: they analyze your problems and always provide solutions. They are very quick with managing improvements as well as incidents. In my experience with multiple providers in the IT sector, I believe it is a good partner. Review collected by and hosted on G2.com.

It's difficult to comment on negative aspects, but as points for improvement, I would mention personalization. Currently, there are options at the level of branding, templates, etc., but in complex processes, it may be necessary to incorporate client-specific metadata or other look & feel options that do not yet exist. But I know these are things they have in mind and have not yet incorporated. Review collected by and hosted on G2.com.

The interface is very friendly and easy to use, very visual. It's fast, and it's very useful that the information is saved as the work is completed. By allowing multiple people to work on the same request, you can speed up the client identification process by involving the relevant departments. The options provided by the tool allow you to track responses to the form in real-time, and with notifications, you can communicate with the client immediately and resolve their queries.

In addition to being a very useful tool, the Parallel team quickly resolves any questions or issues that the user and/or the platform may have. Review collected by and hosted on G2.com.

Nothing to highlight. Whenever improvements have been requested in the application, the Parallel team has responded quickly by resolving issues and implementing improvement requests (for example, customization of the home screen). Review collected by and hosted on G2.com.

I am a lawyer in the legal department of a real estate company, and I can say that the treatment received from your team and the quick solutions they offer at all times are unbeatable. For any questions, they are always at your disposal to resolve them.

Their work tool has allowed me to offer my clients the possibility of formalizing contracts even from a mobile phone, thus providing greater speed and fluidity in the formalization of mandates for sale or rental. Review collected by and hosted on G2.com.

Being honest, I don't find anything negative about the company that I need to mention. Review collected by and hosted on G2.com.

The ease of the platform is very intuitive. It allows for a quick response from our clients, who also respond with far fewer errors. Sending the information request in the form of a form takes away a lot of work. Being able to have direct communication with the client through the platform allows for much smoother communication, which leads to more speed. Review collected by and hosted on G2.com.

The only thing I don't like is not being able to avoid an email. Sometimes I have to delete a request and send it to the right person (with a new email). Review collected by and hosted on G2.com.

What I like the most is that it facilitates collaboration with the client, as they are always aware of the documentation they have provided and what they still need to provide. That makes things much easier. Review collected by and hosted on G2.com.

A priori, I don't have any notable criticism. Although it is true that clients who are not very tech-savvy can get stuck. Review collected by and hosted on G2.com.