Owner.com Reviews & Product Details

The support that you receive from the team at Owner is amazing. We had weekly calls, we were never rushed and felt in control of everything. Review collected by and hosted on G2.com.

So far I haven’t found a thing about Owner That I don’t like. Review collected by and hosted on G2.com.

In the first week, our online orders tripled compared with the previous month’s total online orders. Review collected by and hosted on G2.com.

It’s only been 10 days, but so far I haven’t found any downsides. Review collected by and hosted on G2.com.

I love how Owner.com has increased my takeout sales for online ordering through the new website they created. The experience has been amazing, and our sales have gone up on takeout ordering online. I find it solves the ease of having customers order online easily, with user-friendly features like pictures and a simple format. What I like most is how nice our website looks, how easy it is to edit, and how user-friendly the back end is. Owner.com also takes care of the SEO, so more people can find our restaurant when searching online for specific cuisines. The initial setup was effortless since they handled it all and showed me how to make changes. I really like the whole experience of Owner.com. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I like that Owner.com is very convenient and easy to use. It's user-friendly and quick, which makes my experience enjoyable. I also appreciate the customer service support. The SEO feature is detailed and focused, which helps in reaching out to newer customers and increasing revenue. It's also easy to access on apps, making it simple to download, order, and reorder things like food. The gift card option is a handy feature. Plus, setting it up was very easy, taking less than a week. Review collected by and hosted on G2.com.

All features are amazing so far. I’m enjoying using their app Review collected by and hosted on G2.com.

I am incredibly impressed by the entire onboarding team at Owner.com. I worked with a variety of professionals throughout the process, each with specific tasks and they were all amazing, efficient and communicative. The onboarding process was quick and made very easy on my part Review collected by and hosted on G2.com.

I have not experienced anything yet to dislike or that disappointed me Review collected by and hosted on G2.com.

What I like best about Owner.com is how nice the website looks and how easy it is to navigate. Review collected by and hosted on G2.com.

I dislike that personnel changed during our launch, and my company is having trouble getting the fine-tuning done because our main contact person changed. Review collected by and hosted on G2.com.

Owner.com has helped us improve online ordering, customer engagement, and loyalty management while keeping everything in one easy-to-use platform. Review collected by and hosted on G2.com.

The initial integration with our Toast POS system had a few challenges, but the Owner.com support team was responsive, attentive, and worked closely with us to resolve the issues. Once addressed, the platform performed as expected. Review collected by and hosted on G2.com.

I like how they help our business improve online visibility through SEO, automate marketing, and create our branded mobile app. This has helped our restaurant attract new customers and encourage repeat business. I also appreciate that they offer chargeback protection. Review collected by and hosted on G2.com.

The service charge fee is applied when customers place orders through our online ordering system. I also had to stay on the phone with the support while they worked on resolving the issue. Review collected by and hosted on G2.com.

The refreshed website and having our own app. Absolutely amazing! Customers have commented about how they enjoy getting the emails that are sent automatically. The website allows me to make edits to it, which I could not do with our previous website. I like having options to make my own updates to the website easily. Review collected by and hosted on G2.com.

I have received weekly emails with Owner.com sharing how I can learn and get the website updates for our hours, etc. I wish that information had been shared with me as a checklist during the development of the website to show once we "go live" here are things you will want to customize for your own store. We were not aware that there were updates we would need to make to the website and the first week we received an order early in the morning before we arrived to the store. The order had a 10:30am pick up time and our store doesn't open until 11am. We hustled to make 10 pizzas quickly. Having the checklist on the front end would have helped me set the hours day one instead of week one. I wish the credit card fee was lower and the cost per transaction was lower. Review collected by and hosted on G2.com.

wner.com has been an excellent platform for our restaurant. It is very easy to use and the implementation process was smooth and straightforward. The system is intuitive, which allowed our team to start using it quickly without complicated training. Customer support has been responsive and helpful whenever we’ve needed assistance. We use the platform frequently because it centralizes online ordering, customer data, and marketing tools in one place. It offers a strong set of features designed specifically for restaurants, and the integrations work well with our operations. Overall, it has been a powerful tool for increasing direct orders and improving our relationship with customers. Review collected by and hosted on G2.com.

Overall, the platform works very well. If there is one area for improvement, it would be expanding customization options and integrations with additional restaurant tools. More flexibility would allow restaurants to tailor the system even more to their specific operational needs. Review collected by and hosted on G2.com.