Owner.com Reviews & Product Details

Everyone I've come into contact with has been extremely helpful and responsive. They follow up to ensure that nothing falls through the cracks. Review collected by and hosted on G2.com.

I cannot pinpoint one thing that I dislike thus far in my experience Review collected by and hosted on G2.com.

Owner.com has been a game changer for Saffron Pizza Kitchen. The platform is easy to use, gives us full control over our menu and pricing, and has significantly helped grow our direct online orders. The customer support team is responsive and always helpful. Review collected by and hosted on G2.com.

Honestly, there is not much to dislike. The platform continues to improve and the team is always open to feedback. I look forward to seeing even more features added in the future. Review collected by and hosted on G2.com.

Owner.com provides cost savings on many of my pickup orders. Review collected by and hosted on G2.com.

So far, I haven’t noticed anything bad or concerning to worry about. Review collected by and hosted on G2.com.

Increase in Online Order Sales & boosting SEO. Review collected by and hosted on G2.com.

It does not allow me to Publish Facebook & Instagram posts within the app. I would also like to see a chat bot for online ordering to upsell products. Also, it does not interface with my POS Upserve. Review collected by and hosted on G2.com.

What I like most about Owner.com is how easy they made it to get my business online and fully operational for pickup and delivery. The setup process was smooth, and their platform is very intuitive, even without deep technical knowledge.

The integration with ordering systems works well and keeps everything organized in one place. Performance has been reliable, especially during busy hours, which is important for my business.

From a pricing standpoint, it feels like good value for what they offer, especially considering the tools and support included. Their features help streamline operations and reduce dependency on third-party platforms.

Overall, Owner.com has made it easier to manage online orders, improve efficiency, and grow my business. Review collected by and hosted on G2.com.

One downside is that some features feel a bit limited when it comes to customization, especially if you want more control over design or advanced settings. It can also take a little time to get used to certain workflows in the system. While the platform is reliable overall, there are moments where additional flexibility or more integrations would be helpful as the business grows. Review collected by and hosted on G2.com.

I find that Owner.com makes it easy to navigate on the website they created. The online ordering system is straightforward, which is great for my restaurant business, and it simplifies marketing communication. I also appreciate how their online marketing and SEO boosts our online presence and increases customer interaction. The initial setup was pretty much easy, making the transition smooth for us. Review collected by and hosted on G2.com.

Connecting back to customers who reach out via the form on the website is a bit of a hassle. It would be much better if I could reply directly from the mobile app or web version instead of being redirected to a third-party email app. Review collected by and hosted on G2.com.

From the very beginning, the sales rep was extremely helpful, especially with integrating our list of previous customers so we could reach out about the loyalty program. The process felt smooth and essentially flawless, and they also showed us how to navigate the program quickly and effectively. The software and the website they built have performed exactly as they said they would, and we’re excited to see our company continue to grow. For the price we’re paying, it feels worth it. With everyone using AI, we can’t afford to be left behind Al makes is all easier. So far, everything has been working amazingly. Review collected by and hosted on G2.com.

To be honest we have not experienced any real problems that we was not able to chat and get it fixed for example hours of operation changes Review collected by and hosted on G2.com.

The onboarding process was easy and painless. The team was very responsive and made sure we felt in good hands throughout. We also love the Google review platform and the website design feature. Review collected by and hosted on G2.com.

The AI feature in the website builder wasn’t very useful for me, and it didn’t add much value to the overall building experience. Review collected by and hosted on G2.com.

What I like best about owner.com is how it simplifies managing online orders, marketing, and customer engagement all in one place. The platform is easy to use, helps drive repeat business, and provides clear insights that make it easier to grow revenue without needing multiple separate tools. It’s especially helpful that it integrates with Square, so our menu updates automatically without extra work. Overall, the price feels minimal compared to the revenue and efficiency it helps generate. Review collected by and hosted on G2.com.

There isn’t much to dislike overall, but from time to time certain features or updates can take a little while to learn or to customize for our specific needs. Review collected by and hosted on G2.com.

The website is easy to use for customers. The Dashboard is also good. Review collected by and hosted on G2.com.

The onboarding experience was very frustrating. The person doing the onboarding was very nice and fairly knowledgeable. However, she was very unavailable and would miss or change times of calls. She would not complete things she said she would do. As a result, onboarding took twice as long as expected. Her delays also seem to have delayed our app. 6 weeks out and we have an Android app but no Apple app. Also, the integration with Toast is clunky. Several times we have had updates that do not sync for days. Also, we've ended up having to run two loyalty programs, our old Toast one for in store and the digital Owner version. Not great. Email support is not good. I have several requests that have been outstanding for days with no response. Also, no one asked what search terms should be used. I've tried to update them but no luck so far. Review collected by and hosted on G2.com.