OPSCENTER

By Opterus

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4.6 out of 5 stars

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OPSCENTER Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

OPSCENTER Media

OPSCENTER Demo - OPSCENTER Mobile Applications
Be device agnostic with our iOS or Android Mobile Apps, or access the full web UI from your tablet.
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OPSCENTER Reviews (26)

Reviews

OPSCENTER Reviews (26)

4.6
26 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the software for its user-friendly interface and effective task management capabilities, which streamline communication and enhance collaboration across teams. Many appreciate the platform's ability to facilitate targeted messaging and track task completion, making it a valuable tool for operational efficiency. However, some users note that the system can be glitchy at times, particularly after updates.
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AP
Mid-Market (51-1000 emp.)
"Very helpful for Monitoring your market data and analysed"
What do you like best about OPSCENTER?

It's simplefy the whole process of data management when we start using this we experienced that this application made our work so easy in my organisation we have lots of data like distributors and dealer's as well as end-user and we are so serious about our data security , when we talk about data security it's completely safe and secure no one can stole your data from its Review collected by and hosted on G2.com.

What do you dislike about OPSCENTER?

None I give 100/100 to this application. Review collected by and hosted on G2.com.

Salem P.
SP
Pharmacist
Enterprise (> 1000 emp.)
"Highly friendly platform easyway to handle our team business"
What do you like best about OPSCENTER?

Tracking massages and tasks

Issues, documentation, dashboard info highly powerful insights containing many aspects and modules to figure out

Statistical analysis Review collected by and hosted on G2.com.

What do you dislike about OPSCENTER?

Lag and slowly system but rare cases Lag and slowly system but rare casesLag and slowly system but rare casesLag and slowly system but rare casesLag and slowly system but rare cases Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Enterprise (> 1000 emp.)
"Ops-Center Review"
What do you like best about OPSCENTER?

Tracking of tasks, photo submission and review abilities, easy filtering, easy to target communications to specific users/roles. Easy to customize to your brand's look and feel. Review collected by and hosted on G2.com.

What do you dislike about OPSCENTER?

Glitchy, there are often bugs that occur especially after major updates. Some glitches are super frustrating. Also, we've been waiting on updates that have been promised for a while and haven't seen those yet. Review collected by and hosted on G2.com.

Response from Lisa Britton Poppler of OPSCENTER

Thank you for your review of OPSCENTER. We appreciate you taking the time to share your valuable feedback so we can deliver improved experiences with releases. We would love to hear more about your product feedback so please reach out to your Account Manager to schedule some time to discuss further. There are a lot of exciting updates planned for this year.

RO
GSO Sr Content Administrator for Store Operations
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Excellent platform for Tasking and Communication Management of Retail Stores"
What do you like best about OPSCENTER?

TASK management is key to our success, and Opterus does this from the ground up. We love how we can send TASKS out to all of our Retail locations, and Markets can see the results as it flows down to their Regions, and the Regions can see the results over their Districts and the Districts can manage their Store Locations. But it goes further with the Stores being able to assign the TASK to someone or create their TASKS with the reporting flowing back up the chain. Review collected by and hosted on G2.com.

What do you dislike about OPSCENTER?

There are a few minor UI changes, I feel, but I'm working with the TEAM and suggesting things to help improve things. One thing we hope to see is the BACK BUTTON to allow us to click back become available soon. Review collected by and hosted on G2.com.

Response from Lisa Britton Poppler of OPSCENTER

Robert, we can’t thank you enough for the kind words about Opterus and our products. Your review means a lot to us and lets us know we’re on the right track!

JW
Senior Network Administrator
Mid-Market (51-1000 emp.)
"Great employee engagement platform"
What do you like best about OPSCENTER?

The messaging feature allows home office employees to communicate with front-line employees at our stores. I also love the tracking that reports back the number of employees that opened the message and read it. Review collected by and hosted on G2.com.

What do you dislike about OPSCENTER?

Utilizing videos in documents and other objects is not the cleanest. It requires an external server to host the video. The next release is going to allow video to be hosted on the platform natively which is great news. Review collected by and hosted on G2.com.

Response from Lisa Britton Poppler of OPSCENTER

Thank you so much for taking the time to provide this feedback Jeff! Everyone here at Opterus loves to know what our customers are finding beneficial and where we can improve. Looking forward to sharing more great product updates soon!

Verified User in Retail
AR
Enterprise (> 1000 emp.)
"End User Friendly"
What do you like best about OPSCENTER?

I really enjoy how user-friendly the system is. It's relatively intuitive, even for the tech-challenged and I like that we have access to all of the modules for the same price but can slowly add them in as it works for us. Review collected by and hosted on G2.com.

What do you dislike about OPSCENTER?

The admin functions are a little less user-friendly/intuitive/clean. There is a fair amount of functionality that I either had a significant learning curve around understanding or was seemingly backwards. Some of the updates seem to make processes harder and not easier. Review collected by and hosted on G2.com.

Response from Lisa Britton Poppler of OPSCENTER

Thank you for taking the time to share your feedback on how user friendly OPSCENTER is, and the value you are seeing with task completion and reports!

Verified User in Retail
AR
Enterprise (> 1000 emp.)
"Streamlines Communication Easily"
What do you like best about OPSCENTER?

It is easy to train new stores and users on the site and the updated UI helps give it a much cleaner and modern look. The messages and tasks are used daily in our 600+ locations to help execute our operational initiatives and keep stores informed of changes. Review collected by and hosted on G2.com.

What do you dislike about OPSCENTER?

There are some system limitations and the dashboards are cumbersome to operate and update. We are continuing to learn and use the resources that are available, however we wish there was a bit more flexibility in the design and structure elements that we could change. Review collected by and hosted on G2.com.

Response from Lisa Britton Poppler of OPSCENTER

Thank you for taking the time to write us a review, for the kind words, and also for your honesty. We want to make every customer’s experience great, so we appreciate you pointing out how we can better meet your needs.

Kelsie D.
KD
Communications and Alumni Relations Manager
Enterprise (> 1000 emp.)
"Effective for large organization"
What do you like best about OPSCENTER?

The distinction between messages and tasks is helpful in letting our audience know whether or not they need to take action. The documents section provides a great place to house all kinds of files that people in our organization need on a regular basis. Review collected by and hosted on G2.com.

What do you dislike about OPSCENTER?

The overall look of the site feels a little bit outdated, even the home dashboard. There is customization available, but the overall interface does not feel modern. Review collected by and hosted on G2.com.

Response from Lisa Britton Poppler of OPSCENTER

Hi Kelsie, thank you very much for sharing how OPSCENTER is helping you and the organization with messages, tasks, and document needs. I've taken your feedback on the home dashboard and overall look to our product team and should have exciting updates to share in the coming months.

AO
Head of Retail
Small-Business (50 or fewer emp.)
"The system is easy to use. The Opterus team is very helpful and professional."
What do you like best about OPSCENTER?

This site is a task management dream. It's an efficient communication and accountability tool. Review collected by and hosted on G2.com.

What do you dislike about OPSCENTER?

There is nothing that we don't like about this site. Review collected by and hosted on G2.com.

Response from Lisa Britton Poppler of OPSCENTER

Thank you for taking the time to leave your feedback Amiee! We love hearing all the benefits OPSCENTER brings to you and the team, and looking forward to the ongoing partnership.

TJ
Training & Projects Manager
Enterprise (> 1000 emp.)
"Robust, reliable and full of operational solutions, along with great support."
What do you like best about OPSCENTER?

Its versatility. There were so many times during implementation that I would think of a new problem in our company that OpsCenter had the solution for. Review collected by and hosted on G2.com.

What do you dislike about OPSCENTER?

The UI can be a little unintuitive. The inability to have multiple tabs of the platform open at once is definitely an area that could be improved. Review collected by and hosted on G2.com.

Response from Lisa Britton Poppler of OPSCENTER

Tim, thank you for choosing Opterus and your awesome feedback!

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