--- title: OpenTable for Restaurants Reviews meta_title: 'OpenTable for Restaurants Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 284 reviews by the users' company size, role or industry to find out how OpenTable for Restaurants works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 284 scale: '5' date_modified: '2026-08-07' parent_category: name: Reservation url: https://www.g2.com/categories/reservation --- # OpenTable for Restaurants Reviews **Vendor:** OpenTable, Inc. **Category:** [Restaurant Reservations Software](https://www.g2.com/categories/restaurant-reservations) **Average Rating:** 4.4/5.0 **Total Reviews:** 284 ## About OpenTable for Restaurants OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.7 billion seated diners per year, and more than 60,000 restaurants, bars, wineries, and other venues across 105 countries and 8 languages. With free POS integrations, 2-click email campaigns, premium communications, and more, restaurants can manage all their most important data in one place to scale their success. ## OpenTable for Restaurants Pros & Cons **What users like:** - Users praise the **ease of use** of OpenTable, highlighting its user-friendly interface and quick implementation. (26 reviews) - Users appreciate the **efficient reservation management** of OpenTable, enhancing guest experiences and streamlining daily operations. (21 reviews) - Users appreciate the **efficient reservation management** of OpenTable, enhancing guest experiences and streamlining daily operations. (17 reviews) - Users find the **customer support** of OpenTable incredibly helpful, offering quick responses and effective solutions. (13 reviews) - Users value the **efficiency** of OpenTable, enhancing reservation management and providing valuable insights for restaurant operations. (9 reviews) - Users value the **customization capabilities** of OpenTable, allowing tailored experiences for diverse restaurant needs and audiences. (8 reviews) - Management Control (8 reviews) - Sales Growth (8 reviews) - Efficiency Optimization (7 reviews) - Table Management (6 reviews) **What users dislike:** - Users find OpenTable **expensive** , particularly due to the per cover fee which strains profit margins for independent restaurants. (16 reviews) - Users seek **more customization** in OpenTable for Restaurants to enhance reporting and integration with other systems. (6 reviews) - Users find OpenTable **not user-friendly** , often experiencing complications and inconsistency across devices and features. (6 reviews) - Users find **navigation issues** in OpenTable, especially for first-time users and due to device-specific features. (5 reviews) - Users find the **interface complex** , creating challenges for setup and modifications, impacting their overall experience. (4 reviews) - Users face **integration issues** with OpenTable, especially concerning platforms like Shopify and WooCommerce, impacting usability. (4 reviews) - POS Integration Issues (4 reviews) - Reservation System Issues (4 reviews) - Users find the **complexity** of OpenTable challenging, especially with scheduling and navigating the backend features. (2 reviews) - Users are concerned about the **high fees** with OpenTable, which significantly impact the profitability of their restaurants. (2 reviews) ## OpenTable for Restaurants Discussions - [Is OpenTable free for restaurants?](https://www.g2.com/discussions/opentable-is-opentable-free-for-restaurants) - 1 comment - [View OpenTable for Restaurants pricing details and edition comparison](https://www.g2.com/products/opentable-for-restaurants/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+04%3A21%3A42+-0500&secure%5Bsession_id%5D=f9efc8a7-3f62-4de0-bbd8-d453c71e1726&secure%5Btoken%5D=9a0193212c8a184d2853c156caf31b7fb8755cdd6d97e80d840950b7b62d0225&format=llm_user) ## OpenTable for Restaurants Integrations - [Aloha Pro](https://www.g2.com/products/aloha-pro/reviews) - [Oracle MICROS Simphony](https://www.g2.com/products/oracle-micros-simphony/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Tabit POS](https://www.g2.com/products/tabit-pos/reviews) - [Toast](https://www.g2.com/products/toast/reviews) - [Tripleseat](https://www.g2.com/products/tripleseat-tripleseat/reviews) ## OpenTable for Restaurants Features **Platform Basics** - Reporting - Interoperability - Real-Time Reporting - Labor Cost Reporting **Agentic AI - Restaurant Reservations** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Third-Party Integration **Additional Functionality** - Registration Management - AI Copilot - Calendar Management - Public Waitlist - Multi-Location - Data Import/Export - Reservations Management - Customizable Reports - Real-Time Reporting - Reporting & Statistics - SMS Messaging - Alerts/Notifications - Email Reminders - Email Alerts - Credit Card Processing - Queue Management - Self Check-In/Check-Out - For Salons and Spas - Customer Experience Management - Communication Management - Real-Time Notifications - Customer Accounts - Appointment Management - Prioritization - Mobile Alerts - Customer Activity Tracking - Customer History - Real-Time Data - Waitlist Status Tracking - Customer Database - Point of Sale (POS) - Online Booking - Waiting Time Tracking - Electronic Payments - Reminders - Generative AI - For Restaurants - API **Back Office** - Accounting - Employee Management - Analytics - Inventory Management **Front of Office** - POS - Table Management - Kitchen Ticketing - Reservations - Purchase Order Management - Gift Card Management - Promotions Management - Discount Management - Wait List Management - Reservations Management **Platform Data** - Dashboard - Activity Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Accounting Integration - Third-Party Integrations **Generative AI** - AI Text Summarization - AI Text-to-Speech - Generative AI **Additional Functionality** - Inventory Tracking - Time Clock - Order Entry - Credit Card Processing - Performance Metrics - Mobile Access - Multi-Location - Real-Time Data - Customizable Branding - Sales Reports - Social Promotion - Real-Time Notifications - Loyalty Program - Access Controls/Permissions - Billing & Invoicing - API - Order Tracking - Reporting & Statistics - Sales Trend Analysis - Real-Time Updates - Online Ordering - Customizable Reports - Barcode/Ticket Scanning - Delivery Tracking - Customer History - Forecasting - Customer Database - AI Copilot - Alerts/Notifications - Electronic Payments ## Top OpenTable for Restaurants Alternatives - [SevenRooms](https://www.g2.com/products/sevenrooms/reviews) - 4.7/5.0 (75 reviews) - [ResDiary](https://www.g2.com/products/resdiary/reviews) - 4.8/5.0 (5 reviews) - [Owner.com](https://www.g2.com/products/owner-com/reviews) - 4.8/5.0 (411 reviews)