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Compare OpenTable for Restaurants and Yelp Guest Manager 
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At a Glance
Market Segments
Small-Business (47.3% of reviews)
Small-Business (45.7% of reviews)
Entry-Level Pricing
$149.00 Per Month
$99.00 Per Month
OpenTable for Restaurants
Star Rating
(282)4.4 out of 5
Market Segments
Small-Business (47.3% of reviews)
Pros & Cons
Entry-Level Pricing
$149.00 Per Month
Free Trial is available
Browse all 3 pricing plansYelp Guest Manager
Star Rating
(47)4.2 out of 5
Market Segments
Small-Business (45.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$99.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that OpenTable for Restaurants excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Yelp Guest Manager. Users appreciate its customer-friendly interface and the ability to efficiently manage reservations, which enhances the guest experience.
- Users say that OpenTable for Restaurants offers a more robust feature set for restaurant management, including customizable seating availability that streamlines daily operations. In contrast, while Yelp Guest Manager is recognized for its ease of replying to and editing reviews, it lacks the comprehensive reservation management features that many users find essential.
- Reviewers mention that OpenTable for Restaurants has a larger volume of reviews, indicating a more established presence in the market. This extensive feedback allows potential users to gauge its effectiveness more reliably, whereas Yelp Guest Manager has fewer reviews, which may limit insights into its performance.
- According to verified reviews, users find OpenTable for Restaurants to have a more supportive customer service experience, with higher ratings for quality of support. This is particularly important for restaurants that rely on timely assistance to resolve issues, while Yelp Guest Manager's support ratings suggest room for improvement.
- Users highlight that OpenTable for Restaurants has a more complex pricing structure, with an entry-level price of $149.00, which some may find steep compared to Yelp Guest Manager's $99.00. However, many users feel that the investment in OpenTable is justified by its superior features and overall performance.
- Reviewers note that while Yelp Guest Manager is popular and familiar to many users, especially for making reservations, OpenTable for Restaurants is often seen as the more comprehensive solution for managing restaurant operations effectively. This distinction can be crucial for businesses looking to enhance their guest management processes.
Pricing
Entry-Level Pricing
OpenTable for Restaurants
Basic
$149.00
Per Month
- Tap into the power of OpenTable’s global diner network and seamlessly manage reservations in one easy-to-use, reliable platform.
Yelp Guest Manager
Basic
$99.00
Per Month
For restaurants with newer, growing operations
- Up to 500 booked covers per month
- In-house & online waitlist
- In-house & online reservations
Free Trial
OpenTable for Restaurants
Free Trial is available
Yelp Guest Manager
No trial information availableRatings
Meets Requirements
8.9
259
8.5
39
Ease of Use
8.8
267
9.0
39
Ease of Setup
8.8
211
8.5
8
Ease of Admin
8.8
199
8.1
7
Quality of Support
8.8
248
7.7
30
Has the product been a good partner in doing business?
8.9
199
8.1
8
Product Direction (% positive)
8.1
267
7.3
39
Features by Category
Platform Basics
8.8
118
Not enough data
7.9
116
Not enough data
Back Office
7.5
116
Not enough data
7.1
114
Not enough data
8.4
117
Not enough data
6.1
111
Not enough data
Front of Office
6.8
110
Not enough data
9.4
118
Not enough data
5.9
107
Not enough data
9.6
117
Not enough data
Platform Data
9.0
114
Not enough data
Agentic AI - Restaurant Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.2
103
Not enough data
5.8
103
Not enough data
Restaurant App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Restaurant Reservations
6.5
13
Not enough data
6.7
13
Not enough data
6.9
13
Not enough data
Categories
Categories
Shared Categories
OpenTable for Restaurants and Yelp Guest Manager are categorized as Restaurant Reservations
Unique Categories
OpenTable for Restaurants is categorized as Food Delivery and Restaurant Management
Yelp Guest Manager has no unique categories
Reviews
Reviewers' Company Size
OpenTable for Restaurants
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yelp Guest Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
57.9%
Hospitality
21.6%
Food & Beverages
12.6%
Marketing and Advertising
1.4%
Entertainment
1.4%
Other
5.0%
Food & Beverages
17.4%
Hospitality
13.0%
Restaurants
10.9%
Information Technology and Services
6.5%
Public Relations and Communications
4.3%
Other
47.8%
Discussions
Is OpenTable free for restaurants?
1 Comment
BP
Not free and they charge per cover so quickly is quite costly over the monthly fee that they charge. Stick with the flat fee and better features of Seven Rooms.Read more
OpenTable for Restaurants has no more discussions with answers
Yelp Guest Manager has no discussions with answers
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