# OpenTable for Restaurants vs Yelp Guest Manager Comparison
---
## AI Generated Summary
- **G2 reviewers report** that OpenTable for Restaurants excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Yelp Guest Manager. Users appreciate its customer-friendly interface and the ability to efficiently manage reservations, which enhances the guest experience.
- **Users say** that OpenTable for Restaurants offers a more robust feature set for restaurant management, including customizable seating availability that streamlines daily operations. In contrast, while Yelp Guest Manager is recognized for its ease of replying to and editing reviews, it lacks the comprehensive reservation management features that many users find essential.
- **Reviewers mention** that OpenTable for Restaurants has a larger volume of reviews, indicating a more established presence in the market. This extensive feedback allows potential users to gauge its effectiveness more reliably, whereas Yelp Guest Manager has fewer reviews, which may limit insights into its performance.
- **According to verified reviews** , users find OpenTable for Restaurants to have a more supportive customer service experience, with higher ratings for quality of support. This is particularly important for restaurants that rely on timely assistance to resolve issues, while Yelp Guest Manager's support ratings suggest room for improvement.
- **Users highlight** that OpenTable for Restaurants has a more complex pricing structure, with an entry-level price of $149.00, which some may find steep compared to Yelp Guest Manager's $99.00. However, many users feel that the investment in OpenTable is justified by its superior features and overall performance.
- **Reviewers note** that while Yelp Guest Manager is popular and familiar to many users, especially for making reservations, OpenTable for Restaurants is often seen as the more comprehensive solution for managing restaurant operations effectively. This distinction can be crucial for businesses looking to enhance their guest management processes.



| | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 284 | 47 | 
| **Largest Market Segment** | Small-Business (47.0% of reviews) | Small-Business (45.7% of reviews) | 
| **Entry Level Price** | $149.00 Per Month | $99.00 Per Month | 

---
## Top Pros & Cons

### OpenTable for Restaurants

Pros:
- Ease of Use (26 reviews)
- Reservation Management (21 reviews)

Cons:
- Expensive (16 reviews)
- Limited Customization (6 reviews)

### Yelp Guest Manager

**Not enough data**

---
## Ratings Comparison
| Rating | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
  | **Meets Requirements** | 8.9 (261 reviews) | 8.5 (39 reviews) | 
  | **Ease of Use** | 8.8 (269 reviews) | 9.0 (39 reviews) | 
  | **Ease of Setup** | 8.8 (213 reviews) | 8.5 (8 reviews) | 
  | **Ease of Admin** | 8.8 (201 reviews) | 8.1 (7 reviews) | 
  | **Quality of Support** | 8.8 (250 reviews) | 7.7 (30 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (201 reviews) | 8.1 (8 reviews) | 
  | **Product Direction (% positive)** | 8.1 (268 reviews) | 7.3 (39 reviews) | 

---
## Pricing

### OpenTable for Restaurants

#### Entry-Level Pricing

Plan: Basic

Price: $149.00 Per Month

Key Features:
- Tap into the power of OpenTable’s global diner network and seamlessly manage reservations in one easy-to-use, reliable platform.

[Browse all 3 editions](https://www.g2.com/products/opentable-for-restaurants/pricing)

#### Free Trial

Yes

### Yelp Guest Manager

#### Entry-Level Pricing

Plan: Basic

Price: $99.00 Per Month

Description: For restaurants with newer, growing operations

Key Features:
- Up to 500 booked covers per month
- In-house & online waitlist
- In-house & online reservations

[Browse all 3 editions](https://www.g2.com/products/yelp-guest-manager/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **OpenTable for Restaurants** | 7.7/10 | 120 |
| **Yelp Guest Manager** | N/A | N/A |

#### Platform Basics

| Feature | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **Reporting** | 8.9 (120 reviews) | Not enough data | 
| **Interoperability** | 7.9 (117 reviews) | Not enough data | 

#### Back Office

| Feature | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **Accounting** | 7.6 (117 reviews) | Not enough data | 
| **Employee Management** | 7.1 (114 reviews) | Not enough data | 
| **Analytics** | 8.4 (118 reviews) | Not enough data | 
| **Inventory Management** | 6.1 (111 reviews) | Not enough data | 

#### Front of Office

| Feature | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **POS** | 6.8 (111 reviews) | Not enough data | 
| **Table Management** | 9.4 (120 reviews) | Not enough data | 
| **Kitchen Ticketing** | 5.9 (107 reviews) | Not enough data | 
| **Reservations** | 9.6 (119 reviews) | Not enough data | 

#### Platform Data

| Feature | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **Dashboard** | 9.0 (116 reviews) | Not enough data | 

#### Agentic AI - Restaurant Management

| Feature | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | 9.3 (5 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | 8.0 (5 reviews) | Not enough data | 

#### Generative AI

| Feature | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **AI Text Summarization** | 6.2 (103 reviews) | Not enough data | 
| **AI Text-to-Speech** | 5.8 (103 reviews) | Not enough data | 

### Food Delivery

| Product | Score | Reviews |
|---|---|---|
| **OpenTable for Restaurants** | N/A | N/A |
| **Yelp Guest Manager** | N/A | N/A |

#### Restaurant App - Food Delivery

| Feature | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **Restaurant order management** | Not enough data | Not enough data | 
| **Restaurant general setting** | Not enough data | Not enough data | 
| **Restaurant listings** | Not enough data | Not enough data | 

#### User App - Food Delivery

| Feature | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **Payment processing ** | Not enough data | Not enough data | 
| **Real-time Order Tracking** | Not enough data | Not enough data | 
| **On-demand Food ordering** | Not enough data | Not enough data | 

#### Delivery App - Food Delivery

| Feature | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **Driver Management System** | Not enough data | Not enough data | 
| **Driver Earnings and Payments** | Not enough data | Not enough data | 
| **Communication and Scheduling** | Not enough data | Not enough data | 

#### Admin App - Food Delivery

| Feature | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **Customer Support ** | Not enough data | Not enough data | 
| **Centralized Dashboard** | Not enough data | Not enough data | 
| **Restaurant Onboarding and Management** | Not enough data | Not enough data | 

### Restaurant Reservations

| Product | Score | Reviews |
|---|---|---|
| **OpenTable for Restaurants** | 6.7/10 | 15 |
| **Yelp Guest Manager** | N/A | N/A |

#### Agentic AI - Restaurant Reservations

| Feature | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **Autonomous Task Execution** | 6.5 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 6.8 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (13 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Restaurant Reservations Software](https://www.g2.com/categories/restaurant-reservations)

**Unique to OpenTable for Restaurants (2):** [Food Delivery Software](https://www.g2.com/categories/food-delivery-software), [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)



---
## Reviewer Demographics

### By Company Size

| Segment | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **Small-Business** | 47.0% | 45.7% | 
| **Mid-Market** | 45.6% | 34.8% | 
| **Enterprise** | 7.5% | 19.6% | 

### By Industry

#### OpenTable for Restaurants

- **Restaurants:** 57.5%
- **Hospitality:** 21.8%
- **Food & Beverages:** 12.5%
- **Entertainment:** 1.4%
- **Marketing and Advertising:** 1.4%
- **Accounting:** 0.7%
- **Hospital & Health Care:** 0.7%
- **Information Technology and Services:** 0.4%
- **Pharmaceuticals:** 0.4%
- **Higher Education:** 0.4%
- **Other:** 2.9%

#### Yelp Guest Manager

- **Food & Beverages:** 17.4%
- **Hospitality:** 13.0%
- **Restaurants:** 10.9%
- **Information Technology and Services:** 6.5%
- **Public Relations and Communications:** 4.3%
- **Computer Software:** 4.3%
- **Education Management:** 4.3%
- **Accounting:** 2.2%
- **Automotive:** 2.2%
- **Aviation & Aerospace:** 2.2%
- **Other:** 32.6%

---
## Alternatives

### Alternatives to OpenTable for Restaurants

- [SevenRooms](https://www.g2.com/products/sevenrooms/reviews) — 4.7/5 stars (75 reviews)
- [ResDiary](https://www.g2.com/products/resdiary/reviews) — 4.8/5 stars (5 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (370 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (404 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1300 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)
- [Tock](https://www.g2.com/products/tock/reviews) — 4.2/5 stars (96 reviews)

### Alternatives to Yelp Guest Manager

- [SevenRooms](https://www.g2.com/products/sevenrooms/reviews) — 4.7/5 stars (75 reviews)
- [ResyOS](https://www.g2.com/products/resyos/reviews) — 4.1/5 stars (8 reviews)
- [Tock](https://www.g2.com/products/tock/reviews) — 4.2/5 stars (96 reviews)
- [Eat App](https://www.g2.com/products/eat-app-eat-app/reviews) — 4.7/5 stars (42 reviews)
- [Reserve](https://www.g2.com/products/reserve/reviews) — 4.4/5 stars (4 reviews)
- [Crunchtime Host](https://www.g2.com/products/crunchtime-host/reviews) — 5.0/5 stars (2 reviews)
- [simpleERB](https://www.g2.com/products/simpleerb/reviews) — 5.0/5 stars (3 reviews)
- [Quandoo](https://www.g2.com/products/quandoo/reviews) — 3.8/5 stars (3 reviews)
- [TheFork Manger](https://www.g2.com/products/thefork-manger/reviews) — 5.0/5 stars (1 reviews)
- [UMAI](https://www.g2.com/products/umai/reviews) — 4.8/5 stars (37 reviews)

---
## Top Discussions

### OpenTable for Restaurants

- Title: [Is OpenTable free for restaurants?](https://www.g2.com/discussions/opentable-is-opentable-free-for-restaurants) — 1 comment
  > **Top comment:** "Not free and they charge per cover so quickly is quite costly over the monthly fee that they charge. Stick with the flat fee and better features of Seven Rooms."

### Yelp Guest Manager

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/opentable-for-restaurants-vs-yelp-guest-manager)