# OpenTable for Restaurants vs Yelp Guest Manager Comparison
---
## AI Generated Summary
- **G2 reviewers report** that OpenTable for Restaurants excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Yelp Guest Manager. Users appreciate its customer-friendly interface and the ability to efficiently manage reservations, which enhances the guest experience.
- **Users say** that OpenTable for Restaurants offers a more robust feature set for restaurant management, including customizable seating availability that streamlines daily operations. In contrast, while Yelp Guest Manager is recognized for its ease of replying to and editing reviews, it lacks the comprehensive reservation management features that many users find essential.
- **Reviewers mention** that OpenTable for Restaurants has a larger volume of reviews, indicating a more established presence in the market. This extensive feedback allows potential users to gauge its effectiveness more reliably, whereas Yelp Guest Manager has fewer reviews, which may limit insights into its performance.
- **According to verified reviews** , users find OpenTable for Restaurants to have a more supportive customer service experience, with higher ratings for quality of support. This is particularly important for restaurants that rely on timely assistance to resolve issues, while Yelp Guest Manager's support ratings suggest room for improvement.
- **Users highlight** that OpenTable for Restaurants has a more complex pricing structure, with an entry-level price of $149.00, which some may find steep compared to Yelp Guest Manager's $99.00. However, many users feel that the investment in OpenTable is justified by its superior features and overall performance.
- **Reviewers note** that while Yelp Guest Manager is popular and familiar to many users, especially for making reservations, OpenTable for Restaurants is often seen as the more comprehensive solution for managing restaurant operations effectively. This distinction can be crucial for businesses looking to enhance their guest management processes.



---
## Frequently Asked Questions

### What is the difference between OpenTable for Restaurants vs Yelp Guest Manager?

OpenTable for Restaurants stands out for its higher G2 rating, stronger support scores, and more frequent reviewer-cited strengths in reservation management, while Yelp Guest Manager is noted for its ease of use and lower cost sentiment.

| [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) | [Yelp Guest Manager](https://www.g2.com/products/yelp-guest-manager/reviews) |
| --- | --- |
| 4.4/5 (284 reviews) | 4.2/5 (47 reviews) |
| Small-Business | Small-Business |
| 8.8 | 8.5 |
| 8.8 | 7.7 |
| Reservation Management (21 all-time mentions) | Ease of Use (recent reviews) |



### How do the pricing models of OpenTable for Restaurants and Yelp Guest Manager compare?

OpenTable for Restaurants receives lower value satisfaction scores than Yelp Guest Manager, with reviewers consistently citing higher costs as a trade-off.

- **OpenTable for Restaurants:** In recent reviews, many cite the platform as expensive, with 16 all-time mentions of cost as a trade-off, and several reviewers recommend restructuring the cost structure for struggling restaurants.
- **Yelp Guest Manager:** Reviewers highlight its fixed monthly pricing and describe it as much cheaper than OpenTable for Restaurants, with no cover fees or hidden fees mentioned in recent reviews.
- **Switching Reason:** Several reviewers mention switching to Yelp Guest Manager primarily due to lower costs and dissatisfaction with OpenTable for Restaurants' per-cover fees.



### What are the best alternatives to OpenTable for Restaurants and Yelp Guest Manager?

The top three alternatives to OpenTable for Restaurants and Yelp Guest Manager are SevenRooms, ResDiary, and — (no third alternative supported in the data).

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) | 4.4/5 (284 reviews) | Small-Business | Expensive, per-cover fees cited as a trade-off | Reservation Management (21 all-time mentions) |
| [Yelp Guest Manager](https://www.g2.com/products/yelp-guest-manager/reviews) | 4.2/5 (47 reviews) | Small-Business | Much cheaper, fixed monthly pricing cited | Ease of Use (recent reviews) |
| [SevenRooms](https://www.g2.com/products/sevenrooms/reviews) | 4.7/5 (76 reviews) | Mid-Market | — | — |
| [ResDiary](https://www.g2.com/products/resdiary/reviews) | 4.8/5 (5 reviews) | — | — | — |



### Which Restaurant Reservations features should I prioritize when comparing OpenTable for Restaurants and Yelp Guest Manager?

Buyers should prioritize reservation management, ease of use, integrations, customer support, and pricing structure when comparing OpenTable for Restaurants and Yelp Guest Manager.

- **Reservation Management:** OpenTable for Restaurants is cited in 21 all-time reviews for reservation management, while Yelp Guest Manager is noted for ease of use in recent reviews.
- **Ease of Use:** OpenTable for Restaurants: 8.8; Yelp Guest Manager: 9.0.
- **Integrations:** OpenTable for Restaurants: 5 all-time mentions, including Toast; Yelp Guest Manager: no integration mentions.
- **Customer Support:** OpenTable for Restaurants: 8.8; Yelp Guest Manager: 7.7.
- **Pricing Structure:** OpenTable for Restaurants: 16 all-time mentions of being expensive; Yelp Guest Manager: recent reviews highlight lower, fixed pricing.



### What are the pros and cons of OpenTable for Restaurants vs Yelp Guest Manager?

OpenTable for Restaurants is strongest in reservation management and integrations, while Yelp Guest Manager is favored for ease of use and lower cost.

- **OpenTable for Restaurants strengths:** Reservation management (21 all-time mentions), integrations (5 all-time mentions), customer support (13 all-time mentions), and efficiency (9 all-time mentions).
- **OpenTable for Restaurants trade-offs:** Expensive (16 all-time mentions), limited customization (6 all-time mentions), not user-friendly for complex setups (6 all-time mentions), and navigation issues (5 all-time mentions).
- **Yelp Guest Manager strengths:** Recent reviews highlight ease of use and affordability, with fixed monthly pricing and no cover fees.
- **Yelp Guest Manager trade-offs:** Reviewers note less popularity compared to OpenTable for Restaurants and cite inconsistent customer support experiences.



### Is OpenTable for Restaurants or Yelp Guest Manager better for small businesses?

Yelp Guest Manager is the better fit for small businesses, with reviewers consistently citing its affordability and ease of use.

- **OpenTable for Restaurants:** Largest segment is Small-Business; reviewers note robust features but frequently mention high costs as a barrier for independent restaurants.
- **Yelp Guest Manager:** Largest segment is Small-Business; reviewers highlight its lower, fixed pricing and user-friendly interface as advantages for small operations.



### Which Restaurant Reservations platform has better integrations?

OpenTable for Restaurants is favored for integrations, with multiple reviewer-cited mentions of third-party POS and restaurant software connections.

- **OpenTable for Restaurants:** Toast integration cited in 6 all-time reviews, with additional mentions of integrations with other restaurant and POS systems in recent reviews.
- **Yelp Guest Manager:** No reviewer-cited integrations in recent or all-time reviews.



### How do OpenTable for Restaurants and Yelp Guest Manager compare on customer support?

OpenTable for Restaurants outperforms Yelp Guest Manager on Quality of Support by a material margin, with scores of 8.8 versus 7.7.

- **OpenTable for Restaurants:** 13 all-time reviewer mentions of strong customer support, with many recent reviews praising responsive and helpful service.
- **Yelp Guest Manager:** Support experiences are mixed, with some recent reviews citing difficulty reaching support and inconsistent help.



### Which is easier to implement, OpenTable for Restaurants or Yelp Guest Manager?

OpenTable for Restaurants and Yelp Guest Manager score within 0.3 points on Ease of Setup, indicating near parity in implementation experience.

- **OpenTable for Restaurants:** Reviewers frequently describe setup as straightforward and well-supported, with an Ease of Setup score of 8.8.
- **Yelp Guest Manager:** Reviewers note the platform is easy to set up and train staff on, with an Ease of Setup score of 8.5.



| | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 284 | 47 | 
| **Largest Market Segment** | Small-Business (47.0% of reviews) | Small-Business (45.7% of reviews) | 
| **Entry Level Price** | $149.00 Per Month | $99.00 Per Month | 

---
## Top Pros & Cons

### OpenTable for Restaurants

Pros:
- Ease of Use (26 reviews)
- Reservation Management (21 reviews)

Cons:
- Expensive (16 reviews)
- Limited Customization (6 reviews)

### Yelp Guest Manager

**Not enough data**

---
## Ratings Comparison
| Rating | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
  | **Meets Requirements** | 8.9 (261 reviews) | 8.5 (39 reviews) | 
  | **Ease of Use** | 8.8 (269 reviews) | 9.0 (39 reviews) | 
  | **Ease of Setup** | 8.8 (213 reviews) | 8.5 (8 reviews) | 
  | **Ease of Admin** | 8.8 (201 reviews) | 8.1 (7 reviews) | 
  | **Quality of Support** | 8.8 (250 reviews) | 7.7 (30 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (201 reviews) | 8.1 (8 reviews) | 
  | **Product Direction (% positive)** | 8.1 (268 reviews) | 7.3 (39 reviews) | 

---
## Pricing

### OpenTable for Restaurants

#### Entry-Level Pricing

Plan: Basic

Price: $149.00 Per Month

Key Features:
- Tap into the power of OpenTable’s global diner network and seamlessly manage reservations in one easy-to-use, reliable platform.

[Browse all 3 editions](https://www.g2.com/products/opentable-for-restaurants/pricing)

#### Free Trial

Yes

### Yelp Guest Manager

#### Entry-Level Pricing

Plan: Basic

Price: $99.00 Per Month

Description: For restaurants with newer, growing operations

Key Features:
- Up to 500 booked covers per month
- In-house & online waitlist
- In-house & online reservations

[Browse all 3 editions](https://www.g2.com/products/yelp-guest-manager/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **OpenTable for Restaurants** | 7.7/10 | 120 |
| **Yelp Guest Manager** | N/A | N/A |

#### Platform Basics

| Feature | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **Reporting** | 8.9 (120 reviews) | Not enough data | 
| **Interoperability** | 7.9 (117 reviews) | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Labor Cost Reporting** | Not enough data | Not enough data | 

#### Back Office

| Feature | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **Built-in Accounting** | 7.6 (117 reviews) | Not enough data | 
| **Employee Management** | 7.1 (114 reviews) | Not enough data | 
| **Real-Time Analytics** | 8.4 (118 reviews) | Not enough data | 
| **Stock Management** | 6.1 (111 reviews) | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

#### Front of Office

| Feature | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **Point of Sale (POS)** | 6.8 (111 reviews) | Not enough data | 
| **Table Management** | 9.4 (120 reviews) | Not enough data | 
| **Kitchen Ticketing** | 5.9 (107 reviews) | Not enough data | 
| **Reservations** | 9.6 (119 reviews) | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Gift Card Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Wait List Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Kitchen/Menu Management** | Not enough data | Not enough data | 

#### Platform Data

| Feature | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **Dashboard** | 9.0 (116 reviews) | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

#### Agentic AI - Restaurant Management

| Feature | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | 9.3 (5 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | 8.0 (5 reviews) | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Generative AI

| Feature | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **AI Text Summarization** | 6.2 (103 reviews) | Not enough data | 
| **AI Text-to-Speech** | 5.8 (103 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Time Clock** | Not enough data | Not enough data | 
| **Order Entry** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Social Promotion** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Loyalty Program** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Order Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Online Ordering** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Delivery Tracking** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 

### Restaurant Reservations

| Product | Score | Reviews |
|---|---|---|
| **OpenTable for Restaurants** | 6.7/10 | 15 |
| **Yelp Guest Manager** | N/A | N/A |

#### Agentic AI - Restaurant Reservations

| Feature | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **Autonomous Task Execution** | 6.5 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 6.8 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (13 reviews) | Not enough data | 
| **Third-Party Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **Registration Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Public Waitlist** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Self Check-In/Check-Out** | Not enough data | Not enough data | 
| **For Salons and Spas** | Not enough data | Not enough data | 
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Customer Accounts** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Customer Activity Tracking** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Waitlist Status Tracking** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Waiting Time Tracking** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **For Restaurants** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Restaurant Reservations Software](https://www.g2.com/categories/restaurant-reservations)

**Unique to OpenTable for Restaurants (1):** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)



---
## Reviewer Demographics

### By Company Size

| Segment | OpenTable for Restaurants | Yelp Guest Manager | 
|---|---|---|
| **Small-Business** | 47.0% | 45.7% | 
| **Mid-Market** | 45.6% | 34.8% | 
| **Enterprise** | 7.5% | 19.6% | 

### By Industry

#### OpenTable for Restaurants

- **Restaurants:** 57.5%
- **Hospitality:** 21.8%
- **Food & Beverages:** 12.5%
- **Entertainment:** 1.4%
- **Marketing and Advertising:** 1.4%
- **Accounting:** 0.7%
- **Hospital & Health Care:** 0.7%
- **Information Technology and Services:** 0.4%
- **Pharmaceuticals:** 0.4%
- **Higher Education:** 0.4%
- **Other:** 2.9%

#### Yelp Guest Manager

- **Food & Beverages:** 17.4%
- **Hospitality:** 13.0%
- **Restaurants:** 10.9%
- **Information Technology and Services:** 6.5%
- **Public Relations and Communications:** 4.3%
- **Computer Software:** 4.3%
- **Education Management:** 4.3%
- **Accounting:** 2.2%
- **Automotive:** 2.2%
- **Aviation & Aerospace:** 2.2%
- **Other:** 32.6%

---
## Alternatives

### Alternatives to OpenTable for Restaurants

- [SevenRooms](https://www.g2.com/products/sevenrooms/reviews) — 4.7/5 stars (76 reviews)
- [ResDiary](https://www.g2.com/products/resdiary/reviews) — 4.8/5 stars (5 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (370 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (434 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1343 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1211 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (336 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (324 reviews)
- [Tock](https://www.g2.com/products/tock/reviews) — 4.2/5 stars (96 reviews)

### Alternatives to Yelp Guest Manager

- [SevenRooms](https://www.g2.com/products/sevenrooms/reviews) — 4.7/5 stars (76 reviews)
- [ResyOS](https://www.g2.com/products/resyos/reviews) — 4.1/5 stars (8 reviews)
- [Tock](https://www.g2.com/products/tock/reviews) — 4.2/5 stars (96 reviews)
- [Eat App](https://www.g2.com/products/eat-app-eat-app/reviews) — 4.7/5 stars (57 reviews)
- [Reserve](https://www.g2.com/products/reserve/reviews) — 4.4/5 stars (4 reviews)
- [Crunchtime Host](https://www.g2.com/products/crunchtime-host/reviews) — 5.0/5 stars (2 reviews)
- [simpleERB](https://www.g2.com/products/simpleerb/reviews) — 5.0/5 stars (3 reviews)
- [Quandoo](https://www.g2.com/products/quandoo/reviews) — 3.8/5 stars (3 reviews)
- [TheFork Manger](https://www.g2.com/products/thefork-manger/reviews) — 5.0/5 stars (1 reviews)
- [ResDiary](https://www.g2.com/products/resdiary/reviews) — 4.8/5 stars (5 reviews)

---
## Top Discussions

### OpenTable for Restaurants

- Title: [Is OpenTable free for restaurants?](https://www.g2.com/discussions/opentable-is-opentable-free-for-restaurants) — 1 comment
  > **Top comment:** "Not free and they charge per cover so quickly is quite costly over the monthly fee that they charge. Stick with the flat fee and better features of Seven Rooms."

### Yelp Guest Manager

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/opentable-for-restaurants-vs-yelp-guest-manager)