OpenTable for Restaurants Features

Provides analytics tools that reveal important business metrics and track progress.

Connects to external systems and applications as needed to complete team workflows.

Active reporting of data and metrics

Report on the allocation and distribution of labor costs across projects

Accounting functionality within the system, not requiring integration with third-party tools

The ability to manage employee schedules, payroll, or onboarding.

Analyze and gain insights into data in real-time

Manage the buying, selling, and holding of stocks

Manage and track customer orders for goods, investments, or any other purchases

View and track pertinent metrics to find patterns and gain insights from data

Accept and process customer payments for products or services using hardware and software

The ability to see which tables are free and which are occupied so tables can be assigned customers as they arrive.

Tools for the kitchen to receive customer orders via tickets so they can be prepared and delivered to the proper table.

The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation.

Create, send, and track purchase orders and their statuses

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Design, communicate, and distribute incentives to perform a specific action

Track products that are for sale at a reduced price or part of coupon promotions

Record, update and manage waiting lists

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Allows users to view inventory and build a menu that's appropriate

Has a centralized dashboard for users to interact with

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Condenses long documents or text into a brief summary.

Simulates human-like speech from text inputs.

Use AI to generate content in the form of text, images, videos, etc.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Integrate with a third-party accounting system

Set up connections to third-party platforms to improve business processes

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Addition of necessary external data, applications, tools, or features

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Accept and process credit card transactions

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Access software remotely via mobile devices

Manage and support multiple locations

Receive data and information in real time

Add customized logos and colors to align with company branding

Reports specific to sales analysis for trends and strategies

Market event via social media tools

Notifications that are delivered to users as soon as an event occurs

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Define levels of authorization for access to specific files or systems

Create, manage, and send invoices or bills to customers

Application programming interface that allows for integration with other systems/databases

Track orders throughout the fulfillment process

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Receive system updates as soon as any changes are made

Tracks and processes online orders

Alter the layout and content of reports

Scan barcodes to ensure accurate pricing and label tracking

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Access previous interactions or concerns to maintain customer relationships

Form predictions based on past and present data/trends

A collection of customer information such as contact details, demographics, previous interactions, etc.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Electronically collect payments for goods or services

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Track and manage schedules and meetings via an integrated calendar

Ability that lets customers add themselves to a publicly available waitlist

Manage and support multiple locations

Import and export data to and from software applications

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Alter the layout and content of reports

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Send messages via SMS

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Reminders sent via email

Receive and/or send email notifications for urgent updates, requests, or other information

Accept and process credit card transactions

Monitor wait time and abandonment for incoming requests that have not been routed

Check-in and out via a mobile device or kiosk

Specific for use in spas and salons

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Manage and track all internal and external communication conducted via calls, email, text, or chat

Notifications that are delivered to users as soon as an event occurs

Record customer information, purchase history, and other notes

Manage various aspects of appointments including booking, rescheduling, canceling

Arrange tasks based on the level of priority or urgency

Notifications via mobile devices

A report showing what actions customers perform

Access previous interactions or concerns to maintain customer relationships

Receive data and information in real time

Track the position in queue in real-time

A collection of customer information such as contact details, demographics, previous interactions, etc.

Accept and process customer payments for products or services using hardware and software

Book meetings and appointments through a website or digital platform

Estimated waiting time in the queue

Electronically collect payments for goods or services

Timed notification for any upcoming task, deadline, appointment, or activity

Use AI to generate content in the form of text, images, videos, etc.

Serves restaurants

Application programming interface that allows for integration with other systems/databases