OpenTable for Restaurants Reviews & Product Details

OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.7 billion seated diners per year, and more than 60,000 restaurants, bars, wineries, and other venues across 105 countries and 8 languages. With free POS integrations, 2-click email campaigns, premium communications, and more, restaurants can manage all their most important data in one place to scale their success.

Seller

OpenTable, Inc.

Discussions

OpenTable for Restaurants Community

Solution Type

All-in-One

Overview by

Mellanie Nimchand

Used by Locatee and 2 others

Beta

Pricing

Pricing provided by OpenTable for Restaurants.

Basic

$149.00

Per Month

View More Pricing Information

OpenTable for Restaurants Integrations

(10)

Verified by OpenTable for Restaurants

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Verified User in Restaurants

Mid-Market (51-1000 emp.)

10/1/2026

"One Login to Manage Multiple Restaurants and Weekly Reservations"

5/5

What do you like best about OpenTable for Restaurants?

The ability to see multiple restaurants using one log-in. I can easily see upcoming reservations by shift for the whole week in one view. Review collected by and hosted on G2.com.

What do you dislike about OpenTable for Restaurants?

We have not experienced any downsides. It serves our purposes. Review collected by and hosted on G2.com.

Response from Anselmo Temple of OpenTable for Restaurants

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Hi,

Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for seeing multiple restaurants. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience.

Thank you again!

The OpenTable Team

Ledy S.

Marketing

Small-Business (50 or fewer emp.)

10/2/2026

"Fast, Helpful Customer Support You Can Count On"

4.5/5

What do you like best about OpenTable for Restaurants?

Customer support is easy and quick and always there to help. Review collected by and hosted on G2.com.

What do you dislike about OpenTable for Restaurants?

Could be more user friendly. So many toggles and features that setting up experiences on your own may be slightly complicated. Review collected by and hosted on G2.com.

Response from Anselmo Temple of OpenTable for Restaurants

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Hi Ledy,

Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for Customer support. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience.

Thank you again!

The OpenTable Team

Anthony B.

President

Small-Business (50 or fewer emp.)

10/1/2026

"Easy to Learn, But Pricey with Tacky Cover Fees"

3/5

What do you like best about OpenTable for Restaurants?

Simple to use & train staff on the system Review collected by and hosted on G2.com.

What do you dislike about OpenTable for Restaurants?

Expensive & cover fees are a very tacky way of squeezing customers Review collected by and hosted on G2.com.

Response from Anselmo Temple of OpenTable for Restaurants

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Hi Anthony,

Thank you for your feedback. We appreciate your continued partnership with OpenTable and the trust you put in us to serve your restaurant and your customers. We’re sorry to hear about your frustration with the price and squeezing customer. Please give us a call at 1-800-OPENTABLE or reach out to your designated Account Manager so we can learn more and explore how we can help you further.

The OpenTable Team

Kent D.

Co-Founder

Small-Business (50 or fewer emp.)

11/10/2025

"Streamlined Reservations with Intuitive Interface"

5/5

What do you like best about OpenTable for Restaurants?

I have been using OpenTable for Restaurants for over two years and appreciate its ability to efficiently manage reservations and enhance the guest management process. It significantly streamlines daily operations and improves the guest experience, making it an invaluable tool for my business. I love the intuitive interface and seamless integration, which make managing reservations and guest relationships both efficient and effortless. The initial setup was straightforward and well-supported, thanks to clear guidance from the onboarding team, which made the implementation process smooth and efficient. I highly value the platform's capability for optimizing table turnover and enhancing overall guest experience through streamlined communications and data-driven insights. Review collected by and hosted on G2.com.

What do you dislike about OpenTable for Restaurants?

One area that could be improved in OpenTable for Restaurants is the reporting and analytics features, which could offer more customization and deeper insights to better support data-driven decision making. Review collected by and hosted on G2.com.

Response from Anselmo Temple of OpenTable for Restaurants

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Hi Kent,

Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for [insert positive feedback from review]. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience.

Thank you again!

The OpenTable Team

Natalie M.

CEO

Mid-Market (51-1000 emp.)

10/1/2026

"Excellent Customer Service and Interface Guests Love"

5/5

What do you like best about OpenTable for Restaurants?

Customer service and interface, as well as popularity to guests Review collected by and hosted on G2.com.

What do you dislike about OpenTable for Restaurants?

The price and limitations on a multi level venue Review collected by and hosted on G2.com.

Response from Anselmo Temple of OpenTable for Restaurants

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Hi Natalie,

Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for Customer service. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience.

Thank you again!

The OpenTable Team

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

10/1/2026

"Easy to Use and More Organized Than Resy"

4.5/5

What do you like best about OpenTable for Restaurants?

easy to use much better than resy things are mor organized Review collected by and hosted on G2.com.

What do you dislike about OpenTable for Restaurants?

the cost is high compared to other platforms Review collected by and hosted on G2.com.

Response from Anselmo Temple of OpenTable for Restaurants

edit

Hi,

Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience.

Thank you again!

The OpenTable Team

Renato G.

IT Manager

Mid-Market (51-1000 emp.)

3/6/2026

"Best-in-Class Reservation Management with Powerful Features and Integrations"

5/5

What do you like best about OpenTable for Restaurants?

The best tool for managing reservations worldwide, with plenty of features for hostesses, managers, and marketing teams. It also offers many integrations with different software. Review collected by and hosted on G2.com.

What do you dislike about OpenTable for Restaurants?

The pricing feels a bit expensive across the plans they offer, and they also charge a service fee for every seat. Review collected by and hosted on G2.com.

Response from Anselmo Temple of OpenTable for Restaurants

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Hi Renato,

Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for [insert positive feedback from review]. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience.

Thank you again!

The OpenTable Team

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

5/2/2026

"Keeps All Guest Information in One Place"

5/5

What do you like best about OpenTable for Restaurants?

It helps me keep all my guest information in one place. It also helps me study visit and revenue trends Review collected by and hosted on G2.com.

What do you dislike about OpenTable for Restaurants?

There is nothing I dislike about opentable Review collected by and hosted on G2.com.

Response from Anselmo Temple of OpenTable for Restaurants

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Hi Customer,

Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for [insert positive feedback from review]. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience.

Thank you again!

The OpenTable Team

Tina R.

Revenue Manager

Small-Business (50 or fewer emp.)

8/12/2025

"No Fuss Experience - User Friendly"

5/5

What do you like best about OpenTable for Restaurants?

What I like the most is that it is very user friendly. I can toggle from area to area easily, allowing me to have time to take care of my guests. I also like the ability to create special offers anytime. We cater to specialty guests, and they love our special menus. Review collected by and hosted on G2.com.

What do you dislike about OpenTable for Restaurants?

I do not enjoy the menu building feature. I believe that is the least user friendly feature in the whole system. Also, I would like to see more integrations meant for hotels that run restaurants in their facilities. Review collected by and hosted on G2.com.

Response from Anselmo Temple of OpenTable for Restaurants

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Hi Tina,

Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for [insert positive feedback from review]. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience.

Thank you again!

The OpenTable Team

Simon B.

Owner/Operator

Small-Business (50 or fewer emp.)

5/13/2025

"Open Table For Restaurants"

4.5/5

What do you like best about OpenTable for Restaurants?

The app is easy to use, customer service is always great, and it helps us get our name out to potential new diners as well as providing added convenience for returning guests. Review collected by and hosted on G2.com.

What do you dislike about OpenTable for Restaurants?

I feel that some of the controls, for things like pausing and starting reservations can be a bit cumbersome. That being said, since our two year layover between changing locations, I feel that it has been vastly improved. Review collected by and hosted on G2.com.

Response from Anselmo Temple of OpenTable for Restaurants

edit

Hi Simon,

Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for [insert positive feedback from review]. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience.

Thank you again!

The OpenTable Team