OpenTable for Restaurants Reviews & Product Details

I really like the organizational properties of OpenTable for Restaurants; they help us keep everything related to reservations in one place. The integrations are also a plus, especially having Toast and Triple Seat integrated, which is great. The initial setup was extremely easy with no issues at all. Overall, OpenTable for Restaurants provides solutions to many problems by offering a one-stop shop for everything related to reservations. Review collected by and hosted on G2.com.

not much Review collected by and hosted on G2.com.

The vast majority of our stores use OpenTable all day, every day. Both the back end (manager use) and the front end (server/host use) are intuitive and fully featured. The app is very stable and works seamlessly across a variety of mobile devices. On the rare occasions we’ve needed support, OpenTable’s team has been responsive, taken ownership, and resolved the issue quickly. The OpenTable platform also integrates with many other restaurant and POS systems, and we’re currently evaluating whether to implement more of those integrations. The return on investment was fairly quick across most locations, most within the year. As far as artificial intelligence, there's more additions all the time and we're currently working to see how we can leverage this tech in our daily workflows. Review collected by and hosted on G2.com.

The printer preferences (Chit Printing) aren't the best, and [recommended] networked printers seem to be found one minute and not the next. Review collected by and hosted on G2.com.

I like OpenTable for Restaurants because it's a robust system with many features and easy layouts. I've been using it for a long time, so I'm very familiar with the format. I also find the online booking convenience and the tools for coordinating floor plans particularly useful. The initial setup was very easy, which was a great start to using the product. Review collected by and hosted on G2.com.

I find it annoying when they change small things like moving the 'x' to close out a popup. It just makes the interface feel inconsistent. They also change the flow of some processes that in my opinion didn't need changing. It disrupts how I'm used to working with the system. Review collected by and hosted on G2.com.

I like using OpenTable for Restaurants to manage my reservations in-house. It's great for bringing in reservations, managing the flow of the dining room, and creating a database of customers. I also found the initial setup to be very easy. Review collected by and hosted on G2.com.

I find it difficult to figure out how to create a waitlist using OpenTable for Restaurants. It's not clear to me how to manage the waitlist for customers. Review collected by and hosted on G2.com.

I use OpenTable for Restaurants to manage reservations in our fine dining restaurants and appreciate how it helps us organize our covers and tables efficiently. Its availability planning and marketing tools are incredibly useful. I also like that it is very well organized and user-friendly. Since transitioning from a PC-based setup to the app, the process has become much easier, which is a big plus. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

The new Ai features and how it continues to consistently evolve as a product. I like how it has a large marketplace as well. Review collected by and hosted on G2.com.

The cost is a consistent dislike, however, you get what you pay for. Review collected by and hosted on G2.com.

I like how OpenTable for Restaurants helps me keep my reservations in order and contact my customers easily. It's great for connecting with them and keeping them updated on menu changes. The platform is easy to use, which makes my tasks faster and easier to complete. Plus, I can always reach out to customer support or my sales representative when needed, and they're always available to help. The initial setup was fairly easy too. Review collected by and hosted on G2.com.

I wish you were able to block people from making reservations online on the platform after they've no-showed several times. Review collected by and hosted on G2.com.

I really like how OpenTable for Restaurants helps with managing the floor on busy nights and how it provides customer statistics for future staffing planning. I also appreciate the experiences platform that lets me promote events or specials, bringing in more business. The switch from Yelp was worthwhile because OpenTable offers more features and is more popular. The initial setup was very easy, thanks to the great instructions and excellent staff support, making the transition seamless. Review collected by and hosted on G2.com.

I can't think of anything Review collected by and hosted on G2.com.

It’s ubiquity. It helps that so many users expect all shops to use it. Review collected by and hosted on G2.com.

Pricing by the cover is unfair.should be flat. Review collected by and hosted on G2.com.

I like that OpenTable for Restaurants is simple to use, and it's recognized, which helps in promoting our restaurant and spreading the word. It provides an organized way of taking reservations and also offers a database that I find very useful for learning about our customers. It also solved problems for us when we switched from Seven Rooms because it was more flexible and recognized by people. The initial setup was very simple, and everything works great for us. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.