--- title: OpenTable for Restaurants Reviews meta_title: 'OpenTable for Restaurants Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 284 reviews by the users' company size, role or industry to find out how OpenTable for Restaurants works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 284 scale: '5' date_modified: '2026-08-07' parent_category: name: Reservation url: https://www.g2.com/categories/reservation --- # OpenTable for Restaurants Reviews **Vendor:** OpenTable, Inc. **Category:** [Restaurant Reservations Software](https://www.g2.com/categories/restaurant-reservations) **Average Rating:** 4.4/5.0 **Total Reviews:** 284 ## About OpenTable for Restaurants OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.7 billion seated diners per year, and more than 60,000 restaurants, bars, wineries, and other venues across 105 countries and 8 languages. With free POS integrations, 2-click email campaigns, premium communications, and more, restaurants can manage all their most important data in one place to scale their success. ## OpenTable for Restaurants Pros & Cons **What users like:** - Users praise the **ease of use** of OpenTable, highlighting its user-friendly interface and quick implementation. (26 reviews) - Users appreciate the **efficient reservation management** of OpenTable, enhancing guest experiences and streamlining daily operations. (21 reviews) - Users appreciate the **efficient reservation management** of OpenTable, enhancing guest experiences and streamlining daily operations. (17 reviews) - Users find the **customer support** of OpenTable incredibly helpful, offering quick responses and effective solutions. (13 reviews) - Users value the **efficiency** of OpenTable, enhancing reservation management and providing valuable insights for restaurant operations. (9 reviews) - Users value the **customization capabilities** of OpenTable, allowing tailored experiences for diverse restaurant needs and audiences. (8 reviews) - Management Control (8 reviews) - Sales Growth (8 reviews) - Efficiency Optimization (7 reviews) - Table Management (6 reviews) **What users dislike:** - Users find OpenTable **expensive** , particularly due to the per cover fee which strains profit margins for independent restaurants. (16 reviews) - Users seek **more customization** in OpenTable for Restaurants to enhance reporting and integration with other systems. (6 reviews) - Users find OpenTable **not user-friendly** , often experiencing complications and inconsistency across devices and features. (6 reviews) - Users find **navigation issues** in OpenTable, especially for first-time users and due to device-specific features. (5 reviews) - Users find the **interface complex** , creating challenges for setup and modifications, impacting their overall experience. (4 reviews) - Users face **integration issues** with OpenTable, especially concerning platforms like Shopify and WooCommerce, impacting usability. (4 reviews) - POS Integration Issues (4 reviews) - Reservation System Issues (4 reviews) - Users find the **complexity** of OpenTable challenging, especially with scheduling and navigating the backend features. (2 reviews) - Users are concerned about the **high fees** with OpenTable, which significantly impact the profitability of their restaurants. (2 reviews) ## OpenTable for Restaurants Reviews ### 1. Essential tool for table service restaurants **Rating:** 5.0/5.0 stars **Reviewed by:** Todd S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about OpenTable for Restaurants?** Automated, data-driven table assignments. The software helps us fill the dining room and turn tables effectively. **What do you dislike about OpenTable for Restaurants?** We would like to see some more flexibility in the "Experiences" configuration. It has not changed in the couple of years that we have been working with OpenTable. I need to do some workarounds to get some experiences in OT to work how our managment wants the promotion to run. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** We want butts in seats and OpenTable helps us do it. More diners each night, more revenue. **Official Response from Rebecca Dupont:** > Hi Todd, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for table management and operational efficiency. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 2. A Great Platform For Restaurants With Some Caveats **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about OpenTable for Restaurants?** Opentable is easy to use, with powerful integrations and useful features. The Opentable network is extensive and provides a lot of exposure for restaurants they may not normally get. Customer support has always been quick to respond and resolve our issues. **What do you dislike about OpenTable for Restaurants?** Marketing features are lacking (email marketing particularly) - there are other platforms with far better spend tracking, email building and automation features out there. Overall the platform is also very expensive from a monthly fee standpoint and per cover in comparison to other platforms in the industry. The mobile app leaves something to be desired as well as the mobile web experience in comparison to desktop. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Opentable makes the reservation experience easy for both the customer and the restaurant. **Official Response from Rebecca Dupont:** > Hi Customer, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for attracting guests and easy to use for your team. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 3. Good product lacking enterprise capabilities for mulit-location restaurants. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2024 **What do you like best about OpenTable for Restaurants?** Ease of use. Good reporting functionality. **What do you dislike about OpenTable for Restaurants?** Lack of enterprise capabilities for mulit-location restaurants. No integration with PixelPoint POS! **What problems is OpenTable for Restaurants solving and how is that benefiting you?** It provides a great reservation system and restaurant management. **Official Response from Rebecca Dupont:** > Hi Customer, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for reporting. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 4. Everything you need with a big network of users! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about OpenTable for Restaurants?** The reporting and ease of use. I also like that diners are kept from booking mutliple restaurants at the same time- this keeps down no-shows. And during the pandemic, when things were really tight, OT did not charge us for the platform. That was truly amazing. OT seems to really care. Support is great! **What do you dislike about OpenTable for Restaurants?** I'd like to be able to track better the source of reservations that submit the embedded reservation widget (only option available) on our website. We work hard on marketing... so it would be nice to know. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Opentable allows us to take reservations and manage our availability. ### 5. Restaurants Finding Success with OpenTable **Rating:** 5.0/5.0 stars **Reviewed by:** Caitlin D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2024 **What do you like best about OpenTable for Restaurants?** OpenTable is constantly innovatiing and communicating with restaraunt clients to ensure our needs are being met. **What do you dislike about OpenTable for Restaurants?** I have few complaints about using OpenTable. I would love to see an easier way to quickly open tables and adjust availabilty without creating a new floorplan/special day. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Creating open lines of communication with our guests, ensuring they can easily connect with us when need be. Communicating and enforcing our policies. Allowing us to easily create and book special events. **Official Response from Rebecca Dupont:** > Hi Caitlin, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for your team to grow and you enjoy our commitment to innovation. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 6. OpenTable for Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2024 **What do you like best about OpenTable for Restaurants?** Excellent t tool for planning and executing a successful restaurant service. **What do you dislike about OpenTable for Restaurants?** Some updates are not user-friendly so sometimes hamper operations. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Table management. **Official Response from Rebecca Dupont:** > Hi Customer, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for planning and executing quality service. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 7. I have been very happy over the year with open tables customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about OpenTable for Restaurants?** It's familiar and the updates are great. **What do you dislike about OpenTable for Restaurants?** Sometimes it doesn't sync will with toast. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** I have requested an update on reporting. Data showing the amount of reservations prior to the shift, maybe a week prior would be helpful. So that we can keep track of booking trends. I haven't seem any updates yet. This would help us staff better. ### 8. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa H. | Sr. Staff Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about OpenTable for Restaurants?** The website is easy to use from an Accounting/BOH standpoint. Billing is easy to access. From a management standpoint - reviews are easy to access, read, and reply to. Reporting is also good. Reservations are easily booked on guest's side. Easy to get set up. **What do you dislike about OpenTable for Restaurants?** Slightly costly for what is provided, but overall a good value. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Guest reviews are easy to access and provide access to reply directly. Reservations are easy to view. **Official Response from Rebecca Dupont:** > Hi Vanessa, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for billing, tracking reviews and reporting. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 9. Love Open Table! **Rating:** 5.0/5.0 stars **Reviewed by:** Pat G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about OpenTable for Restaurants?** OpenTable is an amazing tool for any restaurant. Beyond being the premier online reservation software system - the review aggregation tools help us manage guest relationships. **What do you dislike about OpenTable for Restaurants?** Any negatives about OpenTable are usually a software updgrade that shows up 6 months down the line. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** OpenTable helps us manage our reservations and maximize our seating. **Official Response from Rebecca Dupont:** > Hi Pat, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for managing guest relationships and maximize seating. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 10. Decades of Using OpenTable. Would never use anything else **Rating:** 5.0/5.0 stars **Reviewed by:** Hugo A. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about OpenTable for Restaurants?** It does everything I need and continues to add features that are very helpful to the operation. They listen to our needs and act upon them **What do you dislike about OpenTable for Restaurants?** It is not optimized for Android. As an android user it is annoying how functionality differs to IOS **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Managing our books. Maximizing reservations but staying within our capacity ### 11. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Audrianna D. | Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about OpenTable for Restaurants?** It is user freidnly, and the statistics and benefits outweigh the costs **What do you dislike about OpenTable for Restaurants?** The costs associated. While the product is great, the costs are a bit high **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Open table has helped me on both sides. As a consumer it makes it easier to reserve tables and find good restaurants. As a corporate employee in the restaurant industry it helps to show when we are busy, what our turn times are and such. **Official Response from Rebecca Dupont:** > Hi Audrianna, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for reporting and easy for your team to use. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 12. Effective marketing program has established Opentable as the leader in restaurant reservations. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about OpenTable for Restaurants?** Consumers use Opentable for reservations. **What do you dislike about OpenTable for Restaurants?** Opentable does not appear to focus attention on the needs of business. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Opentable makes consumer access easy **Official Response from Rebecca Dupont:** > Hi Customer, Thank you for your feedback. We appreciate your continued partnership with OpenTable and the trust you put in us to serve your restaurant and your customers. We’re sorry to hear about your frustration with our team meeting your business needs. Please give us a call at 1-800-OPENTABLE or reach out to your designated Account Manager so we can learn more and explore how we can help you further. The OpenTable Team ### 13. Easy to use and keep track of guests **Rating:** 5.0/5.0 stars **Reviewed by:** Bess C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about OpenTable for Restaurants?** I like the guest reports feature to pull their number of visits and frequently ordered items. I also like the analytics and ability to see table turn times **What do you dislike about OpenTable for Restaurants?** The availability planning category can be a little clunky and tricky for a nnovice **What problems is OpenTable for Restaurants solving and how is that benefiting you?** FLow and planning of business needs and staffing needs **Official Response from Rebecca Dupont:** > Hi Bess, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for analytics to manage turn times. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 14. We've used Open Table for 15+ years, it has been a great advantage to our business. **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about OpenTable for Restaurants?** Integration with POS to see spends and frequency. Very user friendly. My customer service rep has always been easy to deal with, Kaleigh. **What do you dislike about OpenTable for Restaurants?** I dislike how all interfaces don't have the same capabilities. For example, the IPAD vs IPHONE vs Desktop **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Open Table helps keep my tables full with accurate data. ### 15. It just works **Rating:** 5.0/5.0 stars **Reviewed by:** Victor R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about OpenTable for Restaurants?** Reliable, guests respond to it. Everyone has an OpenTable account. **What do you dislike about OpenTable for Restaurants?** Fees. I like free stuff. But I understand that is not possible in this world, today. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** awareness is the biggest solution for us. I do not think we had as much awareness with Resy. While I think in time Resy will be able to compete with OT, it is not enough now. **Official Response from Rebecca Dupont:** > Hi Victor, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for responding to guests and attracting guests to your business. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 16. Open Table is a great tool both for users and restaurants **Rating:** 5.0/5.0 stars **Reviewed by:** Gerardo P. | Assistant Engineer (Construction Manager), Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about OpenTable for Restaurants?** It is easy to use. Very user friends both in the consumer and retail side. Customer service is always quick to help and very knowledgeable. **What do you dislike about OpenTable for Restaurants?** There are some features that are a bit complicated like creating experiences, and creating new marketing campaigns. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Restaurant management and client relations. ### 17. A great tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Megan G. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about OpenTable for Restaurants?** OpenTable is a great tool for reservations and special event booking. We are located in a high traffic tourist area, so having reservations on our website as well as the OpenTable marketplace is very beneficial. We also utilize OpenTable to book guests during special events like New Year's Eve. **What do you dislike about OpenTable for Restaurants?** There are very few things that are difficult to use. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Product knowledge in our community **Official Response from Rebecca Dupont:** > Hi Megan, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for attracting bookings to your restaurant for special events. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 18. Reliable and Robust **Rating:** 4.0/5.0 stars **Reviewed by:** Nate B. | IT Services Engineer, Hospitality, Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about OpenTable for Restaurants?** This software is very robust and has all the features we'd expect, and then some. **What do you dislike about OpenTable for Restaurants?** Suggested Star Micronics wireless chit printers are less than reliable, for Chit Printing. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Large, multi-level restaurants, multiple Host Stands and the ability to see table status instantly, from anywhere. **Official Response from Rebecca Dupont:** > Hi Nate, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for managing reservations and managing multiple restaurants. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 19. Opentable reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2024 **What do you like best about OpenTable for Restaurants?** Pretty good reporting systyem and easy to use **What do you dislike about OpenTable for Restaurants?** Need imporvment for "experience" setting and appearance on guest's site. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Maximizing Seating availabity and CRM ### 20. Helped our business recover from the Maui Wildfires **Rating:** 5.0/5.0 stars **Reviewed by:** Chad W. | Director Of Food And Beverage, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about OpenTable for Restaurants?** Visibility to tourists that don't know we exist **What do you dislike about OpenTable for Restaurants?** The platform is great. I like everything about it **What problems is OpenTable for Restaurants solving and how is that benefiting you?** We are recovering from devastating wildfires and it has helped us reach guests that are looking for options due to the West Side being gone. **Official Response from Rebecca Dupont:** > Hi Chad, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for reaching guests and recovering your business after the wildfires We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 21. Efficient and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Rene V. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2024 **What do you like best about OpenTable for Restaurants?** We are a resort with multiple outlets and special events and we can use Open Table for all of it **What do you dislike about OpenTable for Restaurants?** They need to figure an easier way to pre charge guest prior to arrival for certain events **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Manage reservations, manage seating, manage customer information **Official Response from Rebecca Dupont:** > Hi Rene, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for managing reservations and customer information. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 22. Great system for reservation management. **Rating:** 4.0/5.0 stars **Reviewed by:** Michael C. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2024 **What do you like best about OpenTable for Restaurants?** Open table does a great job of managing reservations in our business. It is quick to set up and easy to adjust as our needs change. Support is quick to help address any issues whch are rare. It also easily integrates with our POS system which is a plus. **What do you dislike about OpenTable for Restaurants?** Unfortuantely open table can be quite expensive to compete in the marketplace. Cover charges when promoted are out of line what could be considered reasonable for a restaurant to absord from a cost point **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Open table solves the challegnes of managing space in our restaurant. The system allows our staff to focus on other tasks on a day to day basis. It also allws us to reach new guests **Official Response from Rebecca Dupont:** > Hi Michael, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform easy to use and well integrated well with your POS. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 23. Director of Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Jim M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2024 **What do you like best about OpenTable for Restaurants?** Helps keep the flow going inside my restaurant. Sends me updates and has data on guest count. **What do you dislike about OpenTable for Restaurants?** I dont like paying for covers that book online. There should be a cap. Toast tables has a cap. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Helps keep a restaurant map organized and flowing. **Official Response from Rebecca Dupont:** > Hi Jim, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for managing your floor plan and an efficient front of house. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 24. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Karen B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about OpenTable for Restaurants?** The app's reservation and table management features are very user-friendly and easy for our associates to navigate during busy times. Their customer support team has always been very responsive to any issues we have encountered. **What do you dislike about OpenTable for Restaurants?** Fees are charged when we collect payments, as well as fees for experience reservations. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** We no longer have issues with reserving more tables than we have available. Our previous system only let us set a max guest count for the entire restaurant not a table count. ### 25. Very reliable and useful system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about OpenTable for Restaurants?** OpenTable is easy to navigate, takes very little traning and provides excellent support for its customers. We use it at all times, with hundreds of reservations and for take-out orders, with no problems whatsoever. **What do you dislike about OpenTable for Restaurants?** Not very clear layout of assigned servers. Keeping track of seated people can be a problem sometimes. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** It is very well integrated into our website and provides as with almost all reservations we get. I also like the database of all guests which helps with marketing. **Official Response from Rebecca Dupont:** > Hi Customer, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for attracting reservations and you've found our support team attentive. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 26. User Friendly and Made for Todays Changing Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about OpenTable for Restaurants?** Open Table is extremely user friendly. The ability to use it at it's full potential or selectively for your needs is a huge selling point. This allows you to incorporate it and let it grow with your business. **What do you dislike about OpenTable for Restaurants?** Sometimes you have to build your schedule way out to avoid reservations in space that you have not yet determined. Would be good to have some sort of an on off function for dates over 5-6 months. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Layout and overlapping reservations. It would be a huge benefit to have the company provide specialist to look at lets say a six month flow and design better layouts for this. Often times with the turn over rate of food an beverage employees this understanding is advanced for the staff. Love that it integrates with Opera **Official Response from Rebecca Dupont:** > Hi Customer, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for growing your business and a user friendly solution for your team. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 27. Time to work the Business. **Rating:** 4.5/5.0 stars **Reviewed by:** lisa C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2024 **What do you like best about OpenTable for Restaurants?** Having time to run the business with taking reservations **What do you dislike about OpenTable for Restaurants?** Specialty days need to be set up. Example 1, have to set up special day is holiday and cant just change it or will change the rest of week as well, meaning if i take 2 top tables in the winter and if its a holiday week i want to maximize my tables to be 4 tops i have to change them for such. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** By using there platform is helping me solve my 20years plus of taking reservations over the phone **Official Response from Rebecca Dupont:** > Hi Lisa, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for taking reservations for your business. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 28. Expensive **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about OpenTable for Restaurants?** People know OpenTable so it gets us in front of their users. **What do you dislike about OpenTable for Restaurants?** It's super expensive to be on the platform. Some of the review criteria should not be included like "Value" **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Getting us in front of as many people as possible ### 29. Open Table Review **Rating:** 4.5/5.0 stars **Reviewed by:** Melanie S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2024 **What do you like best about OpenTable for Restaurants?** It was a fairly easy system to use and navigate. I did have some issues initially with the Experience Tab but their support was great to work with. **What do you dislike about OpenTable for Restaurants?** The experiences was a bit hard at first to understand. I also did not like the fact that you could not put in multiple prices. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** It was very efficient at reservations. It made it easy for us to track these and know who was scheduled and at what time. **Official Response from Rebecca Dupont:** > Hi Melanie, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for managing reservations and easy to use. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 30. OpenTable Drives Business to our Restaurant **Rating:** 5.0/5.0 stars **Reviewed by:** Harrison S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about OpenTable for Restaurants?** Ease of use, easy to train new employees, marketing aspects that drive business to our company. **What do you dislike about OpenTable for Restaurants?** Experiences are difficult to program - but luckily have had lots of help from our specialist **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Driving business to our restaurant. **Official Response from Rebecca Dupont:** > Hi Harrison, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for driving business to your restaurant and easy to train your team. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 31. Restaurant operations **Rating:** 5.0/5.0 stars **Reviewed by:** Joe R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about OpenTable for Restaurants?** It softens the peaks and valleys of guest flow and foor orders, to make for smoother shift. Customer support is awesome. **What do you dislike about OpenTable for Restaurants?** Sometimes it's easier for us to override the book and take risks rather than let the book use the rules. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Solving the flows and peak wait times. Which is increasing our revenue potential. **Official Response from Rebecca Dupont:** > Hi Joe, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for managing the flow of bookings and running a smooth front of house. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 32. Open Table for Restaurants **Rating:** 4.0/5.0 stars **Reviewed by:** Scotty P. | Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about OpenTable for Restaurants?** Very user freindly for our hourly team members! **What do you dislike about OpenTable for Restaurants?** It is mainly reservation based, and we do not take reservations at our restaurants **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Currenly, we are experiencing a "max copacity" for our online waitlist. We do not "overbook" since we do not take reservations and are first come-first serve. **Official Response from Rebecca Dupont:** > Hi Scotty, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for your team to use. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 33. Great platform, great customer service and support **Rating:** 5.0/5.0 stars **Reviewed by:** andrea m. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about OpenTable for Restaurants?** Flexibility, easy access, really well known in the market **What do you dislike about OpenTable for Restaurants?** Nothing, it's really efficient. Hardware and software work great too **What problems is OpenTable for Restaurants solving and how is that benefiting you?** It does marketing for us and manage all our reservations, events and marketing ### 34. Mixed bag, expensive but kind of something you can't get rid of. **Rating:** 3.5/5.0 stars **Reviewed by:** Lilli B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about OpenTable for Restaurants?** Open table is very easy to use and it is definitely a platform that lots of clients use **What do you dislike about OpenTable for Restaurants?** It is blisteringly expensive, And while I would like to use the marketing it is just way too expensive to use. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Managing my reservations is all I use open table for. **Official Response from Rebecca Dupont:** > Hi Lilli, Thank you for your feedback. We appreciate your continued partnership with OpenTable and the trust you put in us to serve your restaurant and your customers. We’re sorry to hear about your frustration. Please give us a call at 1-800-OPENTABLE or reach out to your designated Account Manager so we can learn more and explore how we can help you further. The OpenTable Team ### 35. most obnoxious customers but you are stuck with them **Rating:** 3.0/5.0 stars **Reviewed by:** ken s. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2024 **What do you like best about OpenTable for Restaurants?** lots of tractoion with guests on the mobile interface **What do you dislike about OpenTable for Restaurants?** obnoxious users that think they are restaurant operators and stupid hateful comments **What problems is OpenTable for Restaurants solving and how is that benefiting you?** getting asses in the seats **Official Response from Rebecca Dupont:** > Hello Ken, Thank you for your feedback. We appreciate your continued partnership with OpenTable and the trust you put in us to serve your restaurant and your customers. We’re sorry to hear about your frustration with comments from customers on product. Please give us a call at 1-800-OPENTABLE or reach out to your designated Account Manager so we can learn more and explore how we can help you further. The OpenTable Team ### 36. Great platform for restaurants with different concepts. **Rating:** 4.5/5.0 stars **Reviewed by:** Mariela L. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about OpenTable for Restaurants?** I really enjoy the technology that open table brings. It's really simple to explain to staff and the support is always great . **What do you dislike about OpenTable for Restaurants?** I dislike how difficult it is to set an experience. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Setting up floor plans for experiences and flow controls. **Official Response from Rebecca Dupont:** > Hi Mariela, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform easy for your team to use. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 37. Open Table **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2024 **What do you like best about OpenTable for Restaurants?** Open Table is great for letting us manage our reservations. It's user friendly and easy for our staff to operate. We also use the marketing features for upcoming events. **What do you dislike about OpenTable for Restaurants?** Open Table is expensive. We are an independant restaurant, so this is significant for us. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Open Table helps us avoid overseating and taking too many reservations. **Official Response from Rebecca Dupont:** > Hi Customer, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for your staff to use and managing reservations. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 38. This Chef is Very Happy With Open Table **Rating:** 5.0/5.0 stars **Reviewed by:** Chef dave D. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about OpenTable for Restaurants?** Simple, has great options, awesome information about the places and most of all the text messages and email reminders that are sent **What do you dislike about OpenTable for Restaurants?** There is nothing at all I dislike about Open Table **What problems is OpenTable for Restaurants solving and how is that benefiting you?** We dont really haVE ANy problems **Official Response from Rebecca Dupont:** > Hi Customer, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for your catering business and communicating with guests more easily. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 39. Open Table is a Great Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Bob M. | Chef and Owner at Dray Bar and Grill, 1800 Drayton Catering and Events, Dray Cafe, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about OpenTable for Restaurants?** It's reliable and works consistently. The reviews are easy to respond to **What do you dislike about OpenTable for Restaurants?** The cost is high, and for a new restaurant it is totally worth it for the marketing value **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Table Management and reservation pacing **Official Response from Rebecca Dupont:** > Hi Bob, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for table management and easy for your team to use. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 40. Open table user for 15+ years **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole T. | Director Of Rooms, Enterprise (> 1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about OpenTable for Restaurants?** It's Ease of use and input, user friendly **What do you dislike about OpenTable for Restaurants?** Wish it integrated with other systems and was better at not letting new users if similar name already in system **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Keeping everything organized with guest reservations **Official Response from Rebecca Dupont:** > Hi Nicole, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for integrating with your systems and easy for your team to use. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 41. The best platform for a reservation system in the Fine Dining space **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about OpenTable for Restaurants?** The platform is stable yet flexible with its option for both operators and guests. **What do you dislike about OpenTable for Restaurants?** There's really not much to dislike. Cost is always a factor when considering the value of a platform. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** OT minimizes the need for staff to manually manage reservations by have an all inclusive platform that creates optimal seating for our restaurant **Official Response from Rebecca Dupont:** > Hi Customer, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for managing your floor plan. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 42. The unsung hero of online reservations!! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2024 **What do you like best about OpenTable for Restaurants?** The ease of use from the front end and back end users **What do you dislike about OpenTable for Restaurants?** Nothing at the moment, its been easy to use and implementation and support has been great. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** It's taking the manual part of service and automating reservations which let's us work on what's most important and that's the customers that are seated. ### 43. Open Table is great helps us to manage business **Rating:** 5.0/5.0 stars **Reviewed by:** Deb k. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about OpenTable for Restaurants?** Helps to manage business and reservations and on opposite end to make reservations as well **What do you dislike about OpenTable for Restaurants?** Nothing really easy to use platform great product **What problems is OpenTable for Restaurants solving and how is that benefiting you?** To help us manage staff for number of reservations on busy nughts **Official Response from Rebecca Dupont:** > Hi Deb, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for managing your restaurant's reservations. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 44. Good for guest retention and sales information. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about OpenTable for Restaurants?** We do appreciate the control over our floor. We also like the option to text the guests when the table is ready. **What do you dislike about OpenTable for Restaurants?** We would like a better message to send to our guests when they reserve. They never seem to understand that they are choosing the table that is available. A clearer message that they are selecting a hightop or a patio table would be great. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Spacing reservations and keeping guest notes. **Official Response from Rebecca Dupont:** > Hi Customer, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for table management and communicating with guests. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 45. Highly Effective and Cutting Edge **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2024 **What do you like best about OpenTable for Restaurants?** Stored User data for marketing and analytics. Constantly evolving technology and integrations. Very easy for staff to use **What do you dislike about OpenTable for Restaurants?** Some of the more intricate functions can take some time to master **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Organizing large parties and keeping all communication pieces in one place. Aggregating reviews across multiple sites for easy response and analytics **Official Response from Rebecca Dupont:** > Hi Customer, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for organizing large parties and consolidating customer communications. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 46. OT **Rating:** 4.5/5.0 stars **Reviewed by:** Susie C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about OpenTable for Restaurants?** It is user friendly and intutitive with the reservation system. **What do you dislike about OpenTable for Restaurants?** Billing is a little cumbersome. It is not intuitive on the dashboard. Too many steps to get to invoices. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Taking reservations efficiently **Official Response from Rebecca Dupont:** > Hi Susie, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for managing your reservations. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 47. Good system but not without issues **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about OpenTable for Restaurants?** OpenTable has great floor management tools and plenty of training for the enduser team. **What do you dislike about OpenTable for Restaurants?** Some scheduling tools can be cumbersome and challenging to navigate. This is especially true when modifying the reservation ability over multiple meal periods across multiple locations. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** OpenTable provides data for us to monitor our traffic within our restaurants. ### 48. Great Reservation Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about OpenTable for Restaurants?** Keeps us organized and allows us to track regular customers. **What do you dislike about OpenTable for Restaurants?** I would say the only downside is that it is pricey but we determined it is worth the expense. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Allows us to keep track of reservations, track regular customers and VIPs, set our floorplan and wait times for walk ins. ### 49. It's amazing! you can ge reviews and so convienant for our staff **Rating:** 5.0/5.0 stars **Reviewed by:** april m. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about OpenTable for Restaurants?** The option to bill for no shows. And it helps with our sales **What do you dislike about OpenTable for Restaurants?** Everything is pretty good. Except for the glitches sometimes **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Not really anything. Generally everything runs smooth **Official Response from Rebecca Dupont:** > Hi April, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for reducing no-show reservations and increasing bookings for your business. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ### 50. Great support **Rating:** 4.5/5.0 stars **Reviewed by:** Robin S. | Technology Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about OpenTable for Restaurants?** The support team is available all the time, they have spent a lot of time with us helping us get the software where it needs to be. **What do you dislike about OpenTable for Restaurants?** cost per reservation on the network, they classify all people from google as billable guests. Implementations team was not very thorough. We have some add on features and I feel like they weren't great either. **What problems is OpenTable for Restaurants solving and how is that benefiting you?** Seating software, guests reservation **Official Response from Rebecca Dupont:** > Hi Robin, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our customer service team as helpful. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team ## OpenTable for Restaurants Discussions - [Is OpenTable free for restaurants?](https://www.g2.com/discussions/opentable-is-opentable-free-for-restaurants) - 1 comment - [View OpenTable for Restaurants pricing details and edition comparison](https://www.g2.com/products/opentable-for-restaurants/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+11%3A55%3A54+-0500&secure%5Bsession_id%5D=5180dfa0-8c09-438d-a2c4-1748a54a62e3&secure%5Btoken%5D=920d572ebbd6d205476da094184a132091c2c917040d7bedf4aa27d631fd4fbd&format=llm_user) ## OpenTable for Restaurants Integrations - [Aloha Pro](https://www.g2.com/products/aloha-pro/reviews) - [Oracle MICROS Simphony](https://www.g2.com/products/oracle-micros-simphony/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Tabit POS](https://www.g2.com/products/tabit-pos/reviews) - [Toast](https://www.g2.com/products/toast/reviews) - [Tripleseat](https://www.g2.com/products/tripleseat-tripleseat/reviews) ## OpenTable for Restaurants Features **Platform Basics** - Reporting - Interoperability - Real-Time Reporting - Labor Cost Reporting **Agentic AI - Restaurant Reservations** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Third-Party Integration **Additional Functionality** - Registration Management - AI Copilot - Calendar Management - Public Waitlist - Multi-Location - Data Import/Export - Reservations Management - Customizable Reports - Real-Time Reporting - Reporting & Statistics - SMS Messaging - Alerts/Notifications - Email Reminders - Email Alerts - Credit Card Processing - Queue Management - Self Check-In/Check-Out - For Salons and Spas - Customer Experience Management - Communication Management - Real-Time Notifications - Customer Accounts - Appointment Management - Prioritization - Mobile Alerts - Customer Activity Tracking - Customer History - Real-Time Data - Waitlist Status Tracking - Customer Database - Point of Sale (POS) - Online Booking - Waiting Time Tracking - Electronic Payments - Reminders - Generative AI - For Restaurants - API **Back Office** - Built-in Accounting - Employee Management - Real-Time Analytics - Stock Management - Reporting/Analytics **Front of Office** - Point of Sale (POS) - Table Management - Kitchen Ticketing - Reservations - Purchase Order Management - Gift Card Management - Promotions Management - Discount Management - Wait List Management - Reservations Management - Kitchen/Menu Management **Platform Data** - Dashboard - Activity Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Accounting Integration - Third-Party Integrations **Generative AI** - AI Text Summarization - AI Text-to-Speech - Generative AI **Additional Functionality** - Inventory Tracking - Time Clock - Order Entry - Credit Card Processing - Performance Metrics - Mobile Access - Multi-Location - Real-Time Data - Customizable Branding - Sales Reports - Social Promotion - Real-Time Notifications - Loyalty Program - Access Controls/Permissions - Billing & Invoicing - API - Order Tracking - Reporting & Statistics - Sales Trend Analysis - Real-Time Updates - Online Ordering - Customizable Reports - Barcode/Ticket Scanning - Delivery Tracking - Customer History - Forecasting - Customer Database - AI Copilot - Alerts/Notifications - Electronic Payments ## Top OpenTable for Restaurants Alternatives - [SevenRooms](https://www.g2.com/products/sevenrooms/reviews) - 4.7/5.0 (75 reviews) - [ResDiary](https://www.g2.com/products/resdiary/reviews) - 4.8/5.0 (5 reviews) - [Owner.com](https://www.g2.com/products/owner-com/reviews) - 4.8/5.0 (412 reviews)