--- title: OpenTable for Restaurants Reviews meta\_title: 'OpenTable for Restaurants Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 284 reviews by the users' company size, role or industry to find out how OpenTable for Restaurants works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 284 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Reservation url: https://www.g2.com/categories/reservation --- # OpenTable for Restaurants Reviews & Product Details Visit Website OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.7 billion seated diners per year, and more than 60,000 restaurants, bars, wineries, and other venues across 105 countries and 8 languages. With free POS integrations, 2-click email campaigns, premium communications, and more, restaurants can manage all their most important data in one place to scale their success. * * * Product Website OpenTable for Restaurants Seller [OpenTable, Inc.](https://www.g2.com/sellers/opentable-inc) Discussions [OpenTable for Restaurants Community](https://www.g2.com/products/opentable-for-restaurants/discuss) Solution Type All-in-One Overview by Mellanie Nimchand Show More ## Pricing Pricing provided by OpenTable for Restaurants. ### Basic $149.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/opentable-for-restaurants/pricing) ## OpenTable for Restaurants Integrations (6) What do users say about integrations? Verified by OpenTable for Restaurants [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Aloha Pro ](https://www.g2.com/products/aloha-pro/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Oracle MICROS Simphony ](https://www.g2.com/products/oracle-micros-simphony/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe Payments ](https://www.g2.com/products/stripe-stripe-payments/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Tabit POS ](https://www.g2.com/products/tabit-pos/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Toast ](https://www.g2.com/products/toast/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Tripleseat ](https://www.g2.com/products/tripleseat-tripleseat/reviews) Show More GS Gabriel S. Director General Small-Business (50 or fewer emp.) 8/27/2024 "Ámalo" 5/5 What do you like best about OpenTable for Restaurants? I really like the integration with the reviews and the ease with which it is managed from a tablet. Review collected by and hosted on G2.com. What do you dislike about OpenTable for Restaurants? I would like the mobile app to be more user-friendly or to be able to do as many things as on the tablet. Customer service is often a bit slow. Review collected by and hosted on G2.com. What problems is OpenTable for Restaurants solving and how is that benefiting you? I now concentrate reservations solely on their application, phone calls, and events. Review collected by and hosted on G2.com. Show More Response from Rebecca Dupont of OpenTable for Restaurants [Editedit](https://www.g2.com/survey_responses/opentable-for-restaurants-review-10058165/official_response/edit) Hi Gabriel, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform easy to use from a tablet. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated RE Rene E. Comptroller Small-Business (50 or fewer emp.) 8/27/2024 "Simple and complete, ideal for manage the app" 5/5 What do you like best about OpenTable for Restaurants? The stadistics that shows the plataform are very useful in order to know your business and prepare for the hours that are more crowded Review collected by and hosted on G2.com. What do you dislike about OpenTable for Restaurants? I think the sub menus most be in a different order Review collected by and hosted on G2.com. What problems is OpenTable for Restaurants solving and how is that benefiting you? I can see the schedules in which more people use to go to restaurants in the city, so I can prepare with supplies and workers. Review collected by and hosted on G2.com. Show More Response from Rebecca Dupont of OpenTable for Restaurants [Editedit](https://www.g2.com/survey_responses/opentable-for-restaurants-review-10057496/official_response/edit) Hi Rene, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for handling the flow of business during peak hours. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JP Jasmine P. Operations Administrator Mid-Market (51-1000 emp.) 8/19/2024 "Easy to use and helpful Account Managers" 5/5 What do you like best about OpenTable for Restaurants? Everything has already been thought of, and more. If I ever get stuck I can contact my Account Manager and they help me straight away. If they need to call me later it is still in the same day. Review collected by and hosted on G2.com. What do you dislike about OpenTable for Restaurants? For our needs it's perfect. I haven't come accross any problems. Review collected by and hosted on G2.com. What problems is OpenTable for Restaurants solving and how is that benefiting you? Being on the OpenTable network is helping get more customers in our restaurants. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Adriana H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adriana H.") AH Adriana H. Reservations Manager Mid-Market (51-1000 emp.) 2/23/2024 "User friendly platform..." 4/5 What do you like best about OpenTable for Restaurants? This user-friendly booking platform is very efficient when it comes to finding a great restaurant in your area. One of the best features is that it offers an extensive database of restaurants and it allows users to easily search for restaurants based on various criteria, including cuisine, location, price range, and availability. Booking a table through OpenTable is easy, with just a few clicks, I can secure a reservation at my preferred date and time. Another aspect of OpenTable that I appreciate is its user-generated reviews and ratings. Before making a reservation, I often browse through the reviews to get a sense of other diners' As a manager, it creates a lot of exposure, and guests can easily find us to choose one of the experiences that we offer. Additionally, they get points and rewards for booking through OpenTable. Review collected by and hosted on G2.com. What do you dislike about OpenTable for Restaurants? Some of my favorite restaurants are not available on OpenTable to book. Also, it can be messy at it offers different options, features and experiences for different restaurants and areas. Review collected by and hosted on G2.com. What problems is OpenTable for Restaurants solving and how is that benefiting you? Exposure, it helps our marketing team activate campaigns. Review collected by and hosted on G2.com. Show More Response from Rebecca Dupont of OpenTable for Restaurants [Editedit](https://www.g2.com/survey_responses/opentable-for-restaurants-review-9332740/official_response/edit) Hi Adriana, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for creating exposure for your restaurant and our experiences feature for your business. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AB Amy B. Owner Small-Business (50 or fewer emp.) 10/1/2024 "User friendly" 4/5 What do you like best about OpenTable for Restaurants? Once open table integrated with Tripleseat, that made me stay with open table. I find everything more user friendly than resy for example Review collected by and hosted on G2.com. What do you dislike about OpenTable for Restaurants? I wish price would come down competitively to compete with resy Review collected by and hosted on G2.com. What problems is OpenTable for Restaurants solving and how is that benefiting you? Taking reservations, keeps making improvements, integrations, texting. Review collected by and hosted on G2.com. Show More Response from Rebecca Dupont of OpenTable for Restaurants [Editedit](https://www.g2.com/survey_responses/opentable-for-restaurants-review-10328012/official_response/edit) Hi Amy, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our integration with Tripleseat helpful. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller BT Bill T. Small-Business (50 or fewer emp.) 2/22/2024 "Good for Tech-savvy users" 4/5 What do you like best about OpenTable for Restaurants? Scheduling is easy, viewing on multiple platforms allows us to control with great detail and precision our guests booking. Integration with the POS provides history on spend and allows us to review past visits to add detials to their profile, personalizing the experience and creating a bit of a WOW factor. Menu integration now provides a simple and seemless way to manage our menu on our OpenTable page. Complex algorithms for limiting tables and guest counts, while not perfect, helps tremendously in preventing over booking (the tech savvy part...) and let's us customize special days to adjust from the normal schedule. The addition of "Experiences" is welcome, and provides a valuable tool for special occasions or events, although it can be challenging to understand all the settings required for it to function properly. Overall, it is a strong, technical platform that is well known and well regarded and there is not doubt using it's capabilities has helped us to grow our guest count while retaining our regular guests. Review collected by and hosted on G2.com. What do you dislike about OpenTable for Restaurants? Understanding the scheduling (in Availability Settings) takes a bit of trial and effort and I have not found any clearly defined, detailed description of all of the options and how they interact. It has only been over a couple years of trying things to get a setup that is close to what we want. Still learning settings and how they impact our reservations. Platform Parity - I know it's a challege to create an application that functions the same on multiple devices. It is challenging when you have to go from one device to another to get the information you're seeking. It takes unneccesary time and effort. Review collected by and hosted on G2.com. What problems is OpenTable for Restaurants solving and how is that benefiting you? Providing the most accurate reservation solution with relative ease of use (once you understand how to setup everthing) which provides our guests with the best online experience before arriving at the restaurant. Review collected by and hosted on G2.com. Show More Response from Rebecca Dupont of OpenTable for Restaurants [Editedit](https://www.g2.com/survey_responses/opentable-for-restaurants-review-9326239/official_response/edit) Hi Bill, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for scheduling bookings, integrating with your POS and easy to update your menu. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ME Marty E. Co-Owner Small-Business (50 or fewer emp.) 2/22/2024 "Great Platform!" 3.5/5 What do you like best about OpenTable for Restaurants? We switched to OpenTable a couple of years ago and what a difference it has made! Our reservations have increased and the platform is very easy to navagate. Review collected by and hosted on G2.com. What do you dislike about OpenTable for Restaurants? That's it's not free!!!! The one thing I wish the site woud do is to provide a total number of canceltions in a particular day. It will show the parties that have canceled but it does not provide a running total like it does for custmers who are seated or on the wait list. Review collected by and hosted on G2.com. What problems is OpenTable for Restaurants solving and how is that benefiting you? OpenTable is by far much better than any of their competitors. We switched from Tock and the difference is night and day! We can manage our reservation flow much better and the number of users on Open Table far exceed the number of users who use Tock Review collected by and hosted on G2.com. Show More Response from Rebecca Dupont of OpenTable for Restaurants [Editedit](https://www.g2.com/survey_responses/opentable-for-restaurants-review-9327287/official_response/edit) Hi Marty, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for managing reservations and attracting more guests. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team 3/28/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DB Dan B. Mid-Market (51-1000 emp.) 2/22/2024 "Software has amazing features. Very user-friendly and they're constantly updating with new features." 5/5 What do you like best about OpenTable for Restaurants? Integration between OpenTable and our POS system is by far our favorite feature. Seeing and controlling so many aspecs of the business in real time, all through the same app (OpenTable) is very helpful during a busy dinner rush. Review collected by and hosted on G2.com. What do you dislike about OpenTable for Restaurants? Should you need to call customer service, it's very unlikely they'll be able to help. If the issue is at all complicated, I'm usually told to wait for a call back from an expect or specialized tech support member. At the point they can usually resolve my problems but it sometimes takes a couple days. Review collected by and hosted on G2.com. What problems is OpenTable for Restaurants solving and how is that benefiting you? OpenTable integrates seemlessly with out POS service (Aloha) which makes it much easier to oversee the flow of a busy evening. We have a large sq ft area restaurant so we utilize multiple ipads running OpenTable throughout the building they all work together fluidly without much lag-time at all. Very impressed! Review collected by and hosted on G2.com. Show More Response from Rebecca Dupont of OpenTable for Restaurants [Editedit](https://www.g2.com/survey_responses/opentable-for-restaurants-review-9328491/official_response/edit) Hi Dan, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for integrating with your POS system. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Daniela C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniela C.") DC Daniela C. AP Small-Business (50 or fewer emp.) 3/28/2024 "Great plateform for Local marketing" 4.5/5 What do you like best about OpenTable for Restaurants? Marketing tools, onboarding is simpre and Review collected by and hosted on G2.com. What do you dislike about OpenTable for Restaurants? I like the platform. very useful, nothing I particulary dislike Review collected by and hosted on G2.com. What problems is OpenTable for Restaurants solving and how is that benefiting you? Marketing teams is in constant comunication with us, making the use of tools in the platform easy to use. Review collected by and hosted on G2.com. Show More Response from Rebecca Dupont of OpenTable for Restaurants [Editedit](https://www.g2.com/survey_responses/opentable-for-restaurants-review-9326514/official_response/edit) Hi Daniela, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for marketing your location. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team 10/2/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 8/30/2024 "Easy and Convenient" 5/5 What do you like best about OpenTable for Restaurants? It has a lot of features that make it easy to track covers. I love the fact that it can be integrated with the POS system. I'm updated in real time when tables are closed out. Customer service is great. easy to use and easy to navigate when updating. Review collected by and hosted on G2.com. What do you dislike about OpenTable for Restaurants? I do not have issues per se. If anything, maybe just how they charge per cover when you pay for additional marketing. Business is slow at times and the cost can be hefty. Review collected by and hosted on G2.com. What problems is OpenTable for Restaurants solving and how is that benefiting you? Helping us pull in additional guests. Review collected by and hosted on G2.com. Show More Response from Rebecca Dupont of OpenTable for Restaurants [Editedit](https://www.g2.com/survey_responses/opentable-for-restaurants-review-10072383/official_response/edit) Hi Customer, Thank you for using OpenTable! We appreciate your continued partnership and the trust you put in us to serve your restaurant and your customers. We are glad you’re finding our platform helpful for tracking covers and integrating with your POS. We value your feedback, please continue to share it so we can continue to optimize and offer the best experience. Thank you again! The OpenTable Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about OpenTable for Restaurants? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about OpenTable for Restaurants ](https://www.g2.com/products/opentable-for-restaurants/discussions/new) GU Guest User • Last activity over 3 years ago Is OpenTable free for restaurants? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/opentable-is-opentable-free-for-restaurants) [ View all Discussions ](https://www.g2.com/products/opentable-for-restaurants/discuss) ## Pricing Options Pricing provided by OpenTable for Restaurants. ### Basic $149.00 Per Month ### Core $299.00 Per Month ### Pro $499.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/opentable-for-restaurants/pricing) OpenTable for Restaurants Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_69bec80aeb191ffa73269457835c811d/yelp-guest-manager.png "Product Avatar Image") Yelp Guest Manager 4.2/5(47) [ Compare Now ](https://www.g2.com/compare/opentable-for-restaurants-vs-yelp-guest-manager) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_959042454e45203495e2dbd974765fdd/sevenrooms.png "Product Avatar Image") SevenRooms 4.7/5(76) [ Compare Now ](https://www.g2.com/compare/opentable-for-restaurants-vs-sevenrooms) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_14bc18ee9dfd6dccc0d7868647513aa8/resdiary.png "Product Avatar Image") ResDiary 4.8/5(5) [ Compare Now ](https://www.g2.com/compare/opentable-for-restaurants-vs-resdiary) ##### ##### OpenTable for Restaurants Features Platform Basics Reporting Interoperability Back Office Built-in Accounting Employee Management Real-Time Analytics Front of Office Point of Sale (POS) Table Management Kitchen Ticketing Platform Data Dashboard [ View More Features ](https://www.g2.com/products/opentable-for-restaurants/features) ## Top-Rated Alternatives [ ![SevenRooms](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SevenRooms") SevenRooms 4.7/5(76) ](https://www.g2.com/products/sevenrooms/reviews) [ ![ResDiary](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ResDiary") ResDiary 4.8/5(5) ](https://www.g2.com/products/resdiary/reviews) [ ![Yelp Guest Manager](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yelp Guest Manager") Yelp Guest Manager 4.2/5(47) ](https://www.g2.com/products/yelp-guest-manager/reviews) [ View All Alternatives ](https://www.g2.com/products/opentable-for-restaurants/competitors/alternatives) ##### Categories on G2 [Restaurant Management](https://www.g2.com/categories/restaurant-management)[Restaurant Reservations](https://www.g2.com/categories/restaurant-reservations) ##### Explore More [Which VR collaboration platforms offer persistent virtual spaces with integrated project management tools?](https://www.g2.com/discussions/which-vr-collaboration-platforms-offer-persistent-virtual-spaces-with-integrated-project-management-tools)[What mobile app debugging software supports both iOS and Android testing from a single interface?](https://www.g2.com/discussions/what-mobile-app-debugging-software-supports-both-ios-and-android-testing-from-a-single-interface)[Best platforms for automating cloud compliance audits](https://www.g2.com/discussions/what-are-the-best-platforms-for-automating-cloud-compliance-audits) [What is the best earned wage access software for a mid-size company that wants fast employee payouts without waiting for a full payroll cycle to close?](https://www.g2.com/discussions/what-is-the-best-earned-wage-access-software-for-a-mid-size-company-that-wants-fast-employee-payouts-without-waiting-for-a-full-payroll-cycle-to-close)[Top-rated point of sale software for restaurants](https://www.g2.com/discussions/top-rated-point-of-sale-software-for-restaurants)[Pros and Cons Details](https://www.g2.com/products/opentable-for-restaurants/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)