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Openforce Reviews & Product Details

Openforce's industry-leading contractor management platform combines award-winning software, tailored insurance solutions, and expert support to streamline every stage of the independent contractor lifecycle. From recruiting and onboarding to payments, insurance, and retention, Openforce simplifies operations and safeguards businesses against misclassification risks. Our proven track record and data-driven results make us the top choice for contractor management solutions: 24 years serving contracting companies & independent contractors 1.3M+ platform users $4.5B in annual payments processed 62K independent contractors paid weekly 94% faster onboarding 164 misclassification claims mitigated, preventing $10M+ in damages 12X increase in independent contractor recruitment funnels 3X boost in independent contractor retention 190K independent contractors benefiting from exclusive discounts $25M in independent contractor cash advances 40% savings on insurance with usage-based premiums $0 down payments for independent contractor insurance 0% premium rate increase for 7 years (Occupational Accident) Openforce delivers the technology, expertise, and results to power your contractor workforce with confidence.

Seller

Openforce

Languages Supported

English, Spanish

Product Description

Openforce is the leader in technology-driven services that reduce operating costs and mitigate compliance risk for courier companies using independent contractors. Openforce frees contracting carriers from the burden of onboarding, contracting, and settlement processing, while helping contractors build their business. Our cloud-based applications help businesses achieve more sustainable, profitable growth by removing financial, operational, and compliance barriers to getting business done.

Overview by

Openforce Marketing

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

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Top-Rated Alternatives

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Openforce Media

Openforce Demo - Contractor Enrollment Dashboards

Openforce's mobile-friendly onboarding automates tasks to screen, collect documents, and get contractors to work quickly, while Analytic dashboards put business data insights at your fingertips.

Openforce Demo - Recruit Qualified Contractors Faster

Openforce’s contractor recruiting solution is designed to help you supplement your recruiting efforts with an available source of independent contractors ready to provide services — where and when you need them.

Make it easy for contractors to enroll in your program with our mobile document upload, keep track of their earnings, and stay compliant.

Openforce Demo - Review, Approve, and Reject Enrollment Documents

Skip the hassle of paper pushing and manual processes and take candidates from pre-screening to qualified to contracted in one portal in record time.

Openforce Demo - Full-Service Contractor Payment Processing

Managing contractor payments in-house is time consuming and risky. Save time while reducing risk with Openforce’s full-service payment platform. We'll even send contractor a handy text when payments are on the way!

Openforce Demo - Contractor Benefits Marketplace

Gain a competitive advantage with a suite of benefits designed to keep 1099 workers engaged long-term and help them thrive as independent business owners.

Openforce Reviews (17)

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Riley K.

Corporate Finance Manager

Mid-Market (51-1000 emp.)

4/30/2025

"Always there to help"

5/5

What do you like best about Openforce?

The Clientcare team and legal team are top tier. They are always knowledgeable, quick to assist, and if they have to research or ask for assistance they always get back in a timely manner. The system is user friendly on both vendor and client side, and in transportation ease of technology is great for a majority of users. Transportation runs fast and is always changing so we need to have answers fast and for a driver they just want to do what's needed and get back to work. Review collected by and hosted on G2.com.

What do you dislike about Openforce?

I would say my biggest dislike is the general customer service team that contractors speak with when they call in. Many times we direct contractors to Openforce customer service for personal information changes, pay details, or to inquire on garnishment details. Majority of drivers will contact me back more upset or more confused than when I sent them. One example they'll be told by customer service they don't have garnishment details, but the legal docs are in the contractors document vault on Openforce. One day just to test I was sitting with a driver when we called for a simple direct deposit update. First 2 reps said they couldn't assist and that the client (us) would have to assist which we don't even have access to. The 3rd time we called, that rep was more than happy to assist the driver to get it updated. Recently we went through a large project, to change a log in email and phone number I had 2 drivers both call 5 times, each time they were told it was updated and they would receive details to reset password within 24 hours. It finally took them being so frustrated that I called the clientcare team and a rep there was able to update everything right on the phone, I could instantly see the user access update to new email, and the driver was able to do password reset to complete the 5 minute task they needed to do. I'm not sure if the general customer service is an outsource company or what, but there is a major shortfall there in their ability to complete simple things for a contractor. Review collected by and hosted on G2.com.

What problems is Openforce solving and how is that benefiting you?

3rd party Contracting and settlement issue and housing for 1099 independent contractors. W Majority of our contract base is in the state of Illinois which has very specific rules around 1099 laws. Using Openforce gives us that sense of a little relief as it's easy for us to issue settlements and house all important contractor documents where they can access their information whenever they need it. Review collected by and hosted on G2.com.

Hayley W.

IC Settlement Manager

Enterprise (> 1000 emp.)

4/29/2025

"OpenForce has been amazing!"

5/5

What do you like best about Openforce?

I have worked with a number of third party settlement processing companies, and OpenForce is by far my favorite! The OpenForce team is very supportive and they always respond to my inquiries quickly. If we ever encounter any issues, they are more than willing to assist us and find solutions to resolve the problem. They are also flexible and open to making changes that accommodate our workflows. Review collected by and hosted on G2.com.

What do you dislike about Openforce?

The only concern we have with OpenForce is on the compliance side. I do not work on the compliance team, but they have voiced that they would like to have more options to generate reports. Review collected by and hosted on G2.com.

What problems is Openforce solving and how is that benefiting you?

OpenForce provides our drivers with Occupational Accident insurance, which is extremely valuable in our line of work. They also provide the drivers with the option to enroll into cargo insurance and WUD insurance. OpenForce makes my life so much easier with their efficient and accurate settlement processing. We Review collected by and hosted on G2.com.

Jaime M. M.

Senior Vice President

Small-Business (50 or fewer emp.)

6/3/2025

"Excellent tool for onboarding and compliance"

5/5

What do you like best about Openforce?

The team and their response. The ownership each member takes of the processes Review collected by and hosted on G2.com.

What do you dislike about Openforce?

Sometimes it isn't as user-friendly or intuitive as one would prefer. Review collected by and hosted on G2.com.

Colleen V.

Administrator

Small-Business (50 or fewer emp.)

5/8/2025

"Reliable third party billing service"

5/5

What do you like best about Openforce?

Relatively easy website, reliable customer service and support. All features readily available, frequently used Review collected by and hosted on G2.com.

What do you dislike about Openforce?

Search area can be made easier when searching for specifics Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

12/12/2023

"Best Decision Ever!!"

5/5

What do you like best about Openforce?

I love that Openforce is a "one stop shop" for onboarding new I/C's and they receive real time communication during the process. Openforce is much more simpler/easier to use than the previous business we used to use. I can easily submit settlements on a weekly basis, with timely processing. Openforce's customer service as been top tier since the ease of integrating their business. I am in contact with customer service weekly and I've always received prompt responses/resolutions to my questions/challenges. I am able to use the portal frequently with the submission of settlments. There are also many other features I have access to with the portal, such as checking the onboarding status of I/C's, etc. Review collected by and hosted on G2.com.

What do you dislike about Openforce?

I've only experienced one downside with Openforce's customer service in over a year. I have chalked it up to the representative not having adequate knowledge of process and therefore provided me with incorrect information. Review collected by and hosted on G2.com.

What problems is Openforce solving and how is that benefiting you?

The problem that Openforce is the decrease in possibility of human error(s) that can be experienced when you have the same person looking at the information from start to finish when trying to calculate contractor's settlements. Downloading the information from our system and then uploading the spreadsheet on the portal has made it so much easier, effecient and cost effective with the amount of time that is being saved now. Review collected by and hosted on G2.com.

Response from Openforce Marketing of Openforce

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Thank you for sharing your positive experience with Openforce. We are glad to hear that our platform has simplified your processes and provided timely processing for settlements. We appreciate your feedback and look forward to continuing to support your business.

Shawn H.

Consumer Services

Mid-Market (51-1000 emp.)

12/12/2023

"User Friendly, Simple, Organized"

5/5

What do you like best about Openforce?

Openforce is an easy way to keep my pay organized. Everything is combined here. I have one website to log into, which saves me time. I use Openforce multiple times throughout the week. Openforce has a very userfriendly APP and I have never had an issue logging in nor has there been any confusion about how to use the APP. I also have my comerical insurance through Openforce and it is very affordable. Review collected by and hosted on G2.com.

What do you dislike about Openforce?

I do not have any examples of any downsides of using Openforce Review collected by and hosted on G2.com.

Response from Openforce Marketing of Openforce

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We're glad to hear that you find Openforce user-friendly and organized. We strive to make managing your pay and your insurance as simple as possible.

Laurie L.

Compliance Supervisor

Small-Business (50 or fewer emp.)

5/8/2024

"Awesome customer service!"

5/5

What do you like best about Openforce?

Everyone in Client Services is extremely helpful! The website is very easy to use! I use Openforce all day every day. Review collected by and hosted on G2.com.

What do you dislike about Openforce?

I need to understand how to run the reports more Review collected by and hosted on G2.com.

Response from Openforce Marketing of Openforce

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We're thrilled to hear that you find our Client Services team extremely helpful and that you find our platform easy to use! We understand the importance of running reports, and we'd be happy to provide you with the necessary guidance to help you with that. Please feel free to reach out to our support team for assistance with running reports.

Christine S.

Driver Services/IC Compliance Manager

Enterprise (> 1000 emp.)

2/1/2023

"Open Force is Great"

5/5

What do you like best about Openforce?

I find Open Force to be user friendly, easy to navigate through the site and their client support is top notch. My rep, Sara Garci and Jason Sugrue are excellent team members and always resolve any issues we have in the quickest manner possible. Review collected by and hosted on G2.com.

What do you dislike about Openforce?

I get a lot of complaints about the customer service team. When my drivers call in for assistance, they either wait on hold for extended periods or do not get the assistance they need Review collected by and hosted on G2.com.

Response from Openforce Marketing of Openforce

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Thank you for your 5 star review, Christine! We're honored to simplify processes for you and your drivers and ensure they get paid on time, every time.

We realized wait times for contractors to receive support reached a frustrating and unacceptable level. I'm happy to let you know we've expanded our customer service team, and contractors are now experiencing wait times of under 3 minutes!

Oakley A.

Mid-Market (51-1000 emp.)

2/7/2023

"Using Openforce for our Contractor Fleet"

5/5

What do you like best about Openforce?

The thing I like best about Openforce is their customer service. They are usually quick to respond and are always pleasant to deal with. Review collected by and hosted on G2.com.

What do you dislike about Openforce?

I would say the speed of the system can be slow at times. They have improved a little recently and it is better than it was. Review collected by and hosted on G2.com.

Response from Openforce Marketing of Openforce

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Thank you for the 5 ⭐s Oakley! It's great to hear you’re able to solve the insurance and payment needs for your independent contractors, as well as getting the ongoing support needed to ensure your continued success.

As the demand for our technology grows, occasional slowness is not what we want any user to experience—ever. I can assure you we are investing heavily in our technology to continue delivering the most user-friendly and efficient platform and I’m happy to hear you’ve already seen improvement.

Last year, we DOUBLED our technology staff, which let us focus on speeding up critical areas of our system including 120x faster bulk document downloads, 22x faster document approvals, 25x faster document uploads and 13x faster load times.

Patrick C.

Mid-Market (51-1000 emp.)

2/8/2023

"Good for someone that is tech savy."

4.5/5

What do you like best about Openforce?

They have everything you need for when uploading driving docs. and when it comes to looking at paystubs or getting your tax info. Review collected by and hosted on G2.com.

What do you dislike about Openforce?

The site can be slow at times. When it comes to updating documents, it can be hard to find the right area to upload/update them. Review collected by and hosted on G2.com.

Response from Openforce Marketing of Openforce

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Patrick, thank you for your kind review. We're glad to hear having critical compliance and insurance docs and settlement data at your fingertips is helping your business thrive.

I'm sorry to hear you're experiencing occasional slowness or difficulty uploading new documents. I can assure you we are investing heavily in our technology to continue delivering the most user-friendly and efficient platform. We've already seen significant improvements, but stay tuned as we announce even more time-saving enhancements.