# One by Lessen Reviews **Vendor:** SMS Assist **Category:** [Real Estate Investment Management Software](https://www.g2.com/categories/real-estate-investment-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 4 ## About One by Lessen One by Lessen is the technology platform that connects commercial and residential real estate property owners and managers with vendors and technicians. The platform is easily accessible through an intuitive web portal and mobile apps designed for facilities managers, vendors, and residential tenants. Facilities/operations managers gain instant access to our network of over 30,000 vetted and qualified providers, while vendors optimize their work and improve communications through end-to-end work order lifecycle management. One by Lessen also simplifies billing, invoicing, and payment protections while delivering insights and analytics that make managing renovations, turns, maintenance/repairs more effective. ## One by Lessen Reviews ### 1. Great experience so far **Rating:** 5.0/5.0 stars **Reviewed by:** Nelly R. | Resident liaison, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2022 **What do you like best about One by Lessen?** I used One by SMS Assist, and it is a great app; it helps you manage work orders and check on the progress making your workload easier in terms of updates and contacting the contractors. **What do you dislike about One by Lessen?** Load time can be improved; there are times when the updates are not entirely viewed in real-time; it could be a difference of a few minutes, sometimes seconds. **What problems is One by Lessen solving and how is that benefiting you?** It reduces your phone time, in order to contact most of the contractors for updates or work orders you usually do this by phone, with this app phone is no needed and less time is spend. ### 2. It has been great. **Rating:** 5.0/5.0 stars **Reviewed by:** Diksha M. | Marketing Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2022 **What do you like best about One by Lessen?** Every feature has a lot of depth and layers that users can explore and take advantage of. It has been a great assistant in my work and made it much easier and more traceable. **What do you dislike about One by Lessen?** Nothing, everything has been amazing and easy to use. **What problems is One by Lessen solving and how is that benefiting you?** There is more than one problem that SMS Assist has helped me with, and the biggest benefit is that it is easy to understand and use. ### 3. streamlining my work life **Rating:** 4.5/5.0 stars **Reviewed by:** Dr Catherine S. | Dentist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2022 **What do you like best about One by Lessen?** cost effective maintenance services and strategising **What do you dislike about One by Lessen?** nothing really it gets my office in order **What problems is One by Lessen solving and how is that benefiting you?** timestamped photos and data based insights help me in planning and better decision making ### 4. Lots of Potential **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2022 **What do you like best about One by Lessen?** The simplicity behind the software. The ability to create work orders with ease has to be one of the best features. **What do you dislike about One by Lessen?** There could be more features created/added to the system that could make it perform better. **What problems is One by Lessen solving and how is that benefiting you?** The ability to create work orders easily has always been a difficult task. With the variety of softwares available in the space One seems to be the simplest. ## One by Lessen Discussions - [What is One by SMS Assist used for?](https://www.g2.com/discussions/what-is-one-by-sms-assist-used-for) - [View One by Lessen pricing details and edition comparison](https://www.g2.com/products/one-by-lessen/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+00%3A08%3A43+-0500&secure%5Bsession_id%5D=982a8f1d-953e-44b8-a22e-949924500d3e&secure%5Btoken%5D=97132eb42ff80aee8c2de75e2fea683fa5a39900783bd3ca63fecba15dcffe9d&format=llm_user) ## One by Lessen Features **Administrative** - E-Signature Capabilities - Document Management - Contact Management **Platform Basics** - Interoperability - Reporting **Portfolio Monitoring** - Asset Management - Portfolio Management - Market Research - Investment Management **Platform Content** - Automation **Operational** - Contract Management - Communication Tools - Transaction Management - Mobile App - Opportunity Tracking - Agent Monitoring **Investment Operations Management** - Investor Portal - Back-Office Operations - Fundraising Management - Deal Management - Financial Calculator - Investor Reporting **Platform Data** - Visualization - Dashboard - Alerts and Notifications **Agentic AI - Facility Management** - Autonomous Task Execution **Platform Additional Functionality** - Cloud - Portal - Investor Statements - Mobility **Facility Management Platform Features** - Maintenance Planning - Facility Inventory Management - Space Planning - Move Management - Vendor Management - Service Request Portal - Green Building Operations - Reporting & Dashboards - Facility Document Storage - Mobile Field Access ## Top One by Lessen Alternatives - [BoomTown](https://www.g2.com/products/boomtown/reviews) - 4.7/5.0 (564 reviews) - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) - 4.5/5.0 (1,478 reviews) - [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) - 4.1/5.0 (359 reviews)