Omnisend Reviews & Product Details

The ease to use the system, every step in the interface feels logic. When you have questions the AI assistent is very strong, also in creating segments. This support is much appreciated. Review collected by and hosted on G2.com.

The depth in which i would like to create segments is not available in Omnisend. There can still be some improvement there. Also in the options to reuse sent emails in different flows, there are steps to take and things to improve. Review collected by and hosted on G2.com.

I really like Omnisend's easy-to-navigate user interface and the great support. The UI makes it super simple to get around and understand the features. It's easy to set up, and although I had some issues on my end, it was very straightforward with Omnisend. Review collected by and hosted on G2.com.

Nothing major, I would say a better process for verifying a domain as when it fails the details can be very hard for a new comer to understand what they need to change. If these 2 records have omnisend show this as a means of more of a direction on the fix needed Review collected by and hosted on G2.com.

I like how easy it is to create email campaigns and automate messages without much setup. Review collected by and hosted on G2.com.

The pricing can get expensive as your subscriber list grows. Review collected by and hosted on G2.com.

Omnisend has been awesome. It's quick to set up, and they've already done a lot of hard work for you, so you just need to put in a little time depending on what you're trying to accomplish. The automations are great. It helps me capture emails from visitors on my Shopify store and automatically handles things like abandoned cart emails. Everything is really easy to navigate, and the layout is user-friendly, even for a beginner. Setting it up was super easy, thanks to all the pre-loaded templates for pop-up ads and their email automations. Review collected by and hosted on G2.com.

I haven't run into any major issues yet since i"m still early in using it. there's a lot of features available, so it can tale a little time to explore everything. Review collected by and hosted on G2.com.

Omnisend makes it very easy to create automated email sequences and keep customer communication running without constant manual work. The templates are well designed, the workflow builder is straightforward, and getting campaigns live takes very little time. Review collected by and hosted on G2.com.

While the platform is easy to use, some reporting features could provide more detailed insights. There are also moments when I would like additional flexibility when customizing certain automation conditions. Review collected by and hosted on G2.com.

I find Omnisend easy to transition to (you do need a little website knowledge), which is great after using another platform for nearly 12 years. I haven't lost connection so far with Omnisend, unlike my previous experience. I'm pleased with how it's allowed us to gain back some customers who abandoned their carts, which was a big goal for us. The connectivity and ability to track abandoned carts have been really helpful. I love that it allowed us to gain back customers on the first day the workflow was installed. The cost and usability for tracking and connecting abandoned carts were also factors that motivated our switch to Omnisend. Review collected by and hosted on G2.com.

The segments, make it easier to connect to a site. Review collected by and hosted on G2.com.

The most helpful part of Omnisend is definitely the Omnibot. I have little to no experience with creating emails, and I have a lot of questions. I am able to ask a question back and forth or if I have to step away from my laptop I can always return later with a response from Omnibot. It has been an immense help for someone like me who wants to have a professional looking email, but doesn't quite have all the knowledge yet. Review collected by and hosted on G2.com.

I wish that there was more tutorials within the website for help. Review collected by and hosted on G2.com.

The onboarding experience was seamless and the support from a single individual is very handy Review collected by and hosted on G2.com.

Nothing the entire experience has been fantastic Review collected by and hosted on G2.com.

Omnisend makes it easy to create beautiful, on-brand newsletters and marketing campaigns. The editor is intuitive, and the templates are modern, clean, and easy to customise. Automation flows are simple to set up and have helped me nurture customer relationships without needing advanced technical knowledge. I also like how seamlessly it integrates with my Shopify account, making it easy to segment audiences, trigger emails based on behaviour, and track performance. Overall, it gives me the tools to look professional and connect with my audience in a meaningful way. Review collected by and hosted on G2.com.

It can feel a bit limited when it comes to deeper design control and fine-tuned customisation. If you’re someone who wants full creative freedom or highly specific visual elements and formatting, it may not fully meet those expectations. It also sits at a relatively high price point, and some features are locked behind higher-tier plans - this can be challenging for small businesses that are still growing. Review collected by and hosted on G2.com.

The customer service is incredible, and the data you receive—fed back into Omnisend—is extremely useful for analytics. I wouldn’t recommend any other provider. Review collected by and hosted on G2.com.

We had a slight issue with domain verification, but it turned out to be our fault. Thankfully, Irem’s fantastic customer service helped us get it sorted quickly. Review collected by and hosted on G2.com.