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NOVAtime Reviews & Product Details

Our progressive software and hardware solutions are fully integrated, flexible, reliable, and scalable, with the capacity to fulfill the needs of all industries.

Seller

NOVAtime Technology

Product Description

Our progressive software and hardware solutions are fully integrated, flexible, reliable, and scalable, with the capacity to fulfill the needs of all industries.

Overview by

Joyce Jan (Vice President, Program Management Office at NOVAtime Technology, Inc.)

Discussions

NOVAtime Community

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

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NOVAtime Reviews (22)

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Brittany F.

Office Manager/Human Resources

Small-Business (50 or fewer emp.)

1/14/2022

"Don't Waste Your Time and Money"

0/5

What do you like best about NOVAtime?

Lots of reports to choose from

Customization (too much though) Review collected by and hosted on G2.com.

What do you dislike about NOVAtime?

Too many options, too much customization, too much room for errors. Not as user-friendly as you are led to believe. Customer service isn't the best after you finish the implementation process. Review collected by and hosted on G2.com.

Recommendations to others considering NOVAtime:

Demos, Q&As, and meetings, in the beginning, went off without a hitch. They had answers for everything and made it all sound wonderful. No free trial though which, in hindsight, should have been the BIGGEST RED FLAG.

Then came the implementation part which was a massive headache, I understand any new software is going to be a headache initially, but this was beyond that.

One example, during implementation, I specifically said I did not want lunch breaks to be a set amount of time. I want my employees to be able to clock back in from lunch when they want. This did not happen.

An entire shift of employees were clocked out for a full hour every day. They did not want to help me fix this problem at first, and the first response I received from OUR REPRESENTATIVE was a snapshot of the customer service phone number and email. Why would I be given customer service reps if I am going to be directed to a hotline? It took them a full FIVE days to get this issue resolved.

Another issue we had that was just mind-boggling was that we were told NOVAtime INTEGRATES with QuickBooks; exporting and importing is NOT integration. These are the steps required to send timesheets to QuickBooks: navigate to timesheets in NOVAtime, save timesheets, process time sheets, refresh the pay period, process again, go to reports, preview to check for mistakes, export, process yet again, download timesheets, save timesheets to desktop, go to QuickBooks, go to file, go to utilities, go to import, select IFF, find the correct file, upload timesheets, and then you are finally ready to begin payroll. This is NOT integration and takes more mouse clicks than necessary.

The app is far from user-friendly. Our field manager hated NOVAtime. Web-version isn't the best either; it looks pretty but WAY over-detailed. Maybe it just isn't for the construction industry, but this is by far the worst time tracking company we have ever used. From the (not so) ease of use to customer service, I would never recommend NOVAtime.

We were able to terminate our contract based on QB not being truly integrated and other problems they could not fix, but they have refused to refund ANY money whatsoever. For how expensive this product is, and how much trouble we had, AND the fact they couldn't fix our issues, to not offer even a prorated refund is unimaginable. Review collected by and hosted on G2.com.

What problems is NOVAtime solving and how is that benefiting you?

No benefits of NOVAtime have been found. It is time-consuming to use for both admin and employee. Productivity significantly decreased, especially for payroll processing. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

10/15/2021

"Gets the job done"

3.5/5

What do you like best about NOVAtime?

Easy to use cloud-based product. Integration with pay system decent. Review collected by and hosted on G2.com.

What do you dislike about NOVAtime?

Can't view time history that has been deleted. Changed and added items can be viewed but if an item is deleted it is gone. Review collected by and hosted on G2.com.

Jen S.

HR Specialist

Mid-Market (51-1000 emp.)

1/12/2022

"Good time keeping software"

4/5

What do you like best about NOVAtime?

It is easy to search for and find an employee's timesheet. Easy to read and make adjustments. Review collected by and hosted on G2.com.

What do you dislike about NOVAtime?

The reports can be a bit confusing and challenging to run. The integration with our HRIS doesn't always work correctly. Review collected by and hosted on G2.com.

Viren G.

Senior Manager

Mid-Market (51-1000 emp.)

1/25/2022

"Convenient to use"

4/5

What do you like best about NOVAtime?

Automated systems and easy to use, can be adapted by everyone. Review collected by and hosted on G2.com.

What do you dislike about NOVAtime?

The erp system needs to be get trained to use and the newbie can't catch it quickly . Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

12/11/2020

"PTO Tracking and Timekeeping made easy"

4/5

What do you like best about NOVAtime?

Novatime offers a user-friendly experience that allows all employees to quickly access their personal timecard, PTO balance, request PTO, & see the organization's PTO calendar so as to avoid 'heavy' PTO days in the office. Review collected by and hosted on G2.com.

What do you dislike about NOVAtime?

There can be a lag when loading the different modules within the portal, this may be moreso associated with our team attempting to access remotely. Review collected by and hosted on G2.com.

Recommendations to others considering NOVAtime:

Great portal to manage employees time, timecards, PTO, PTO tracking, and overall staff management software. Review collected by and hosted on G2.com.

What problems is NOVAtime solving and how is that benefiting you?

Managing the time-keeping for all employees within one portal with no 'human' management needed. Employees can enter PTO at their leisure, check their PTO balance, and view/edit/approve timecards with their login credentials. Does not have to be managed by our HR rep. Review collected by and hosted on G2.com.

Teresa C.

Licensed Realtor

Mid-Market (51-1000 emp.)

5/28/2020

"NOVAtime has been a life saver for our time and attendance!!"

5/5

What do you like best about NOVAtime?

We are able to track our employees time off easily as well as track our employees FMLA time off easily as well as many other aspects of timekeeping. We are able to adjust time edits (missed punches, time off, etc) quickly and easily. We are able to process the time keeping hours quickly and easily and then upload them in to our payroll system with easy and accuracy. Being able to upload our time keeping hours in to our payroll system for processing has truly been a huge plus and success for us as before we were manually entering all times and time off in to the system by hand. They reporting section of NOVAtime is also a breeze to use and is extremely helpful and beneficial!!! Review collected by and hosted on G2.com.

What do you dislike about NOVAtime?

There is not much to be honest that we dislike about the product. It takes care of what we need and is very efficient for our needs as a hour medical facility. Review collected by and hosted on G2.com.

What problems is NOVAtime solving and how is that benefiting you?

We were unable to upload our time keeping hours and time off in to our old system and with NOVAtime we are now able to process quickly and efficiently with minimal errors due to being able to upload the hours and time off in to a report that we literally upload in to our payroll system and then process. Very quick and easy LOVE IT!! Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

10/16/2020

"Novatime in Distribution Company"

3.5/5

What do you like best about NOVAtime?

Ease of use for the end users. The versatility of the software to allow multiple points of access for punches. Review collected by and hosted on G2.com.

What do you dislike about NOVAtime?

Backend needs to a little less complex for the regular user to manage. Review collected by and hosted on G2.com.

Trisha G.

Human Resources Manager

Human Resources

Enterprise (> 1000 emp.)

9/16/2019

"Cloud Vs. Server"

5/5

What do you like best about NOVAtime?

The thing I liked best about Novatime was their integration with ADP, which really reduces the time it takes to get payroll done, when you have 12 different companies to export for. Review collected by and hosted on G2.com.

What do you dislike about NOVAtime?

The maintenance is very difficult, you pretty much have to call support in order to change anything other than basic functions. If Support doesn't get back to you quickly enough, it really puts a strain on your payroll process. Review collected by and hosted on G2.com.

Recommendations to others considering NOVAtime:

Make sure you have plenty of Time and resources before switching to Novatime as the support does leave something to be desired. Review collected by and hosted on G2.com.

What problems is NOVAtime solving and how is that benefiting you?

We recently moved to Cloud services and we are solving even more problems! As Novatime was just aquired by our HRIS provider (Ascentis), we now save even more time with all-in-one payroll, which means we eliminated imports all together. Review collected by and hosted on G2.com.

Jennie D.

OEM Business Development

Automotive

Small-Business (50 or fewer emp.)

12/27/2018

"Great Software Program for Payroll"

5/5

What do you like best about NOVAtime?

I like the ease of use and the ability to add and categorize all of the types of days off with ease including holidays paid by the company and sick and vacation time. It even allow us to utilize the floating holiday that is included with our benefits. Review collected by and hosted on G2.com.

What do you dislike about NOVAtime?

I have had no issues with this utilization of this software. I have never seen it go down or have any errors while I am trying to submit my time sheet. Review collected by and hosted on G2.com.

Recommendations to others considering NOVAtime:

Excellent Software program integrated with your business system to keep track and mange employee vacation, work and sick time. Review collected by and hosted on G2.com.

What problems is NOVAtime solving and how is that benefiting you?

I believe this has provided our company with the ability to manage our employee's time at work and off work. It has allowed us to personalize the application to meet our companies business needs. We use this for our entire company with many divisions, so I imagine our accounting department finds this very useful. Review collected by and hosted on G2.com.