--- title: next4biz CRM Reviews meta_title: 'next4biz CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how next4biz CRM works for a business like yours. aggregate_rating: rating_value: 2.5 review_count: 2 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # next4biz CRM Reviews **Vendor:** Next4biz **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 2.5/5.0 **Total Reviews:** 2 ## About next4biz CRM Next4biz CRM is a new generation CRM with digital behavior analysis, marketing & sales automation, and AI powered end-to-end customer service management features. Marketing & sales features: - Integration to legacy systems with data deduplication - Customer’s digital footprint monitoring - Dynamic segmentation, KPI and scorecard management - Rule-based marketing & sales automation - Opportunity and task management Customer service management features: - Omnichannel communication - AI powered complaint categorization - User interface and agent script design for categories - End-to-end complaint management with workflows - Knowledge base and self service Next4biz CRM is a no-code solution bringing less IT dependency and more agility for sales & service teams. Next4biz CRM can be 2-way integrated with other systems. Next4biz CRM is compliant with GDPR, CCPA, KVKK. ## next4biz CRM Pros & Cons **What users like:** - Users appreciate the **ease of use** of next4biz CRM, finding it uncomplicated compared to other complex options. (1 reviews) - Users find the **intuitive design** of next4biz CRM refreshing, as it simplifies their experience compared to other options. (1 reviews) - Users appreciate the **simplicity** of next4biz CRM, finding it easy to use compared to more complex options. (1 reviews) - Users appreciate the **simplicity** of next4biz CRM, finding it easy to use compared to other complex systems. (1 reviews) - Users appreciate the **user-friendly design** of next4biz CRM, finding it easy to navigate compared to other systems. (1 reviews) **What users dislike:** - Users are frustrated by the **poor customer support** , with chat representatives unable to adequately answer questions. (1 reviews) - Users express frustration with the **poor support** in next4biz CRM, lacking responsive assistance for their inquiries. (1 reviews) - Users feel frustrated by the **lack of responsive chat support** , leaving questions unanswered during critical moments. (1 reviews) ## next4biz CRM Reviews ### 1. Very easy to navigate **Rating:** 2.5/5.0 stars **Reviewed by:** Angela R. | onsite Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2024 **What do you like best about next4biz CRM?** I liked that it wasnt complicated, many are very hard to use. **What do you dislike about next4biz CRM?** I didnt like that it wasnt anyone in chat support that could help answer questions **What problems is next4biz CRM solving and how is that benefiting you?** It helps up keep account of our markets that we market to ### 2. A software system where I can efficiently manage my sales and product management activities. **Rating:** 4.0/5.0 stars **Reviewed by:** Elçin B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about next4biz CRM?** I like the Task Management module and the reporting modules. **What do you dislike about next4biz CRM?** The opportunities area can be further developed and a B2C channel can be added. **What problems is next4biz CRM solving and how is that benefiting you?** Customer tracking and tracking the sales of my products - [View next4biz CRM pricing details and edition comparison](https://www.g2.com/products/next4biz-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-18+16%3A36%3A19+-0500&secure%5Bsession_id%5D=d1fac209-3b18-48be-9344-a83dbf0b1053&secure%5Btoken%5D=26af7112de15d52cf25b83dfd23e244a55ce7219c1bcb3fbf57dc3d36ef51afb&format=llm_user) ## next4biz CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Data Sourcing** - Data Enrichment - Expandability - Content Marketing - Multiple Devices **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Marketing Operations** - ROI Tracking - Data Collection - Customer Insights - Multi-User Access - Spend Management - White Label **Incentives** - Commission Calculator - Leaderboards **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance **Intelligence** - Marketing Metrics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Campaign Management** - Event / Webinar Marketing - Calendaring **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Social** - Social Listening - Social Media Engagement **Campaign Activity** - Campaign Insights - Reports and Dashboards - Campaign Stickiness - Multichannel Tracking - Brand Optimization **Administrative** - Integration - Employee Structure - Behavior Monitoring **Agentic AI - Marketing Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top next4biz CRM Alternatives - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,270 reviews) - [Creatio](https://www.g2.com/products/creatio/reviews) - 4.6/5.0 (315 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,668 reviews)