NewsWhip Reviews & Product Details

The interface is easy to use and intuitive. I like being able to see which news stories coincide with the content we’re seeing on social media. I also love that we can create reports and set up daily inbox emails, which helps keep us in the loop on what our community is saying. It is much more reliable than what we have used in the past. We really appreciate the support during the implementation process. We also find the AI features to be extremely beneficial. Review collected by and hosted on G2.com.

I don't like that we cannot see broadcasts. It is text only. Review collected by and hosted on G2.com.

It’s a very helpful tool to have when working on social media, especially with the email updates. Review collected by and hosted on G2.com.

I know it’s more news-based than the social media side of things, but I feel like that’s starting to change and that more social features are being implemented. Review collected by and hosted on G2.com.

I use NewsWhip for monitoring social media conversations on Meta platforms. I like the intuitive UX, which makes it easy to learn and navigate. There's a lot of information available, which is very helpful. The custom dashboards with custom searches are great—they're easy to use and easy to explain to clients. The initial setup was super easy as well. Review collected by and hosted on G2.com.

It doesn't have TikTok data but to be fair no one does. Review collected by and hosted on G2.com.

Helpful are the speed and the search over specific time periods, allowing for cross-platform analysis and extraction of posts and topics without having to monitor the time periods 24/7. Navigation is intuitive, although a keyword search could be provided better/more clearly. The tool offers a variety of platforms, and in my experience, it works best on X; I currently miss the depth on Instagram and TikTok. Nevertheless, it is very helpful, especially in combination with additional search and research techniques.

The general integration into the workflow has worked and supports you in the development and creation of reports, as the moods and news that are current at the time are listed organically and relevant developments are even highlighted via email. Review collected by and hosted on G2.com.

I would wish for a simpler search function or a better integration of a keyword search function. I miss the intuitive aspect like on the platforms themselves. In this context, a hashtag search would certainly be advantageous. Otherwise, I wish for greater depth in the search results on TikTok or Instagram. Here, fast-paced meta-discussions sometimes get lost because certain keywords are not explicitly mentioned in the title or text, but are thematically present in the video and/or discussed in the comments. Review collected by and hosted on G2.com.

It is useful and comprehensive for multiple tasks such as keeping up with what is happening in a sector or brand or analyzing the most popular topics around a theme. I love that it has the option to search on different platforms and time periods. Review collected by and hosted on G2.com.

Sometimes it is a bit tedious to have to keep adding new media/content creators to the platform, especially for TikTok, which is a tool that has new relevant influencers every day. On the alert side, it would be good to add an option to generate them for multiple data sources and not have to do them one by one. Currently, the change to only dashboards is causing conflicts for me to group different brands by sector, as many brands I had already created and it does not allow me to add or group dashboards. Review collected by and hosted on G2.com.

I find that NewsWhip is very helpful in saving time with manually monitoring social media platforms. It allows me to have the feed optimized for how I need it, and I'm able to check-in regularly during the day on competitors and breaking news. It's really useful because I've been able to save so much time and also find stories that I wouldn't be able to without having access to the software. I like being able to personalize the feed to my specific needs, and the use of AI that highlights performance compared to the previous day is beneficial. The AI provides information that I would normally have to search for, allowing me to see what's working and what's not, and where our engagement is at a particular time. Review collected by and hosted on G2.com.

I don't have any dislikes at the moment! Review collected by and hosted on G2.com.

I like NewsWhip for its time-saving aspect. Once I got past the initial learning curve and understood how to tailor the search, it really helped with time management. I could gather information for reports quickly, and this was huge for my work. The efficiency allowed me to deliver reports more quickly and search for conversations that might be problematic for the brand, letting me flag them early on. Review collected by and hosted on G2.com.

I think that the interface is a little bit tough to navigate. It takes a little bit of learning for sure. There are quite a few things that are just, you know, quirky, I would say, about the platform. The search in particular makes things very, very tough sometimes. It's tough to get it narrow enough, but also broad enough to capture all of the results that you need. Review collected by and hosted on G2.com.

I really like how NewsWhip provides a summary of highlights that streamlines monitoring. I also appreciate the various forms of AI-driven alerts, which are very useful for receiving real-time notifications. The summary allows me to quickly see in a minute what's happening on my dashboard, helping me refine the search or delve deeper into what interests me most without having to waste time reviewing everything. Review collected by and hosted on G2.com.

I've used it more for the media part and it works very well. If it also had the social media part integrated, it would be even better to have everything in one. Not only to see the buzz of topics in media on social networks, but to know what is generated on social networks without being tied to media. Review collected by and hosted on G2.com.

I've worked in social media and analytics for 10 years and NewsWhip has been the best tool I've used for trend monitoring, competitor analysis, and historical lookbacks.

We use it every day in my newsroom to monitor top stories, get ideas for formats we can try for social media content, anticipate future trends based on last year's top social posts, and many other use cases. We also make good use of the alerts as well as report builders to bring the insights off the tool and into other tools our wider team uses regularly like Slack and email. Review collected by and hosted on G2.com.

Currently there is only the ability to sort by Most Viewed videos for TIkTok and YouTube. It would be great if this sorting was available for other platforms too like Facebook, Instagram, X, etc. Review collected by and hosted on G2.com.

I use NewsWhip to track news sources and the performance of our journalists' social media accounts. Newswhip helps me stay up to date with the latest news as it breaks. I like the alerts for overperforming posts and appreciate how the tool allows me to analyse social media in a more organised way. The breaking news alerts are particularly valuable for creating news content. Review collected by and hosted on G2.com.

We have to manually contact our account manager to onboard new accounts as sources, which is very time-consuming. Ideally, we would be able to add new sources and accounts to track ourselves. Review collected by and hosted on G2.com.