G2 reviewers report that Meltwater excels in media monitoring, boasting a near-perfect score in this area. Users appreciate its comprehensive global coverage, which provides a broad picture of brand presence across various media outlets. One user highlighted that Meltwater offers a customizable dashboard with automated analytics, making it easy to track brand performance.
Users say that NewsWhip stands out for its search functionality, allowing users to quickly search social networks and websites with just one click. This feature has been praised for its ease of use, enabling teams to efficiently gather relevant information without hassle, which is particularly beneficial in the fast-paced news environment.
Reviewers mention that while Meltwater has a solid overall user satisfaction score, it faces challenges in ease of setup compared to NewsWhip. Users have noted that once Meltwater is set up, it becomes intuitive to use, but the initial configuration can be a bit complex, unlike NewsWhip, which is praised for its straightforward setup process.
According to verified reviews, Meltwater's customer support is highly rated, with users noting that the service is responsive and helpful. This level of support is crucial for users who may encounter challenges during implementation or day-to-day operations, providing peace of mind that assistance is readily available.
G2 reviewers highlight that while NewsWhip has a smaller user base, it receives high marks for ease of use and quality of support. Users appreciate the platform's intuitive interface and the ability to customize searches, which allows them to tailor results to meet specific client needs effectively.
Users report that Meltwater's analytics capabilities are robust, with features like automated daily reports and in-depth trend analysis. This functionality is particularly valuable for businesses looking to gain insights into their media presence and performance, making it a strong choice for those focused on comprehensive media intelligence.
Pricing
Entry-Level Pricing
Meltwater
No pricing available
NewsWhip
No pricing available
Free Trial
Meltwater
No trial information available
NewsWhip
No trial information available
Ratings
Meets Requirements
7.9
2,137
8.8
54
Ease of Use
7.8
2,171
8.7
56
Ease of Setup
7.8
1,151
9.0
26
Ease of Admin
8.1
929
9.0
24
Quality of Support
8.5
2,062
9.6
54
Has the product been a good partner in doing business?
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
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