---
title: NewStore Reviews
meta_title: 'NewStore Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how NewStore works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 4
  scale: '5'
date_modified: '2026-06-14'
parent_category:
  name: Retail
  url: https://www.g2.com/categories/retail
---

# NewStore Reviews
**Vendor:** NewStore  
**Category:** [Retail Management Software](https://www.g2.com/categories/retail-management-software)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 4
## About NewStore
NewStore provides a Unified Commerce Platform for global retail brands that want to accelerate their digital transformation. Built with MACH principles, NewStore provides the world’s most advanced Omnichannel POS and Shopping App with built-in order management, inventory, and clienteling. Platform Components: • Mobile Point of Sale • Omnichannel Management • Native Shopping Apps • SaaS Omnichannel Cloud




## NewStore Reviews
  ### 1. Newstore

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bhushan M. | DevOps Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2024

**What do you like best about NewStore?**

Omnichannel Capabilities: the newstore platform ensures that your customers can always experience in-store shopping personally and seamless, on a corresponding basis, go shopping online. This enables retailers to better serve their customers with a cohesive and consistent experience regardless of the channel in today's omnichannel retail world.

Mobile-first economy: The solution is created mobile-first which enables the store staff to use the platform in real-time on the floor using a mobile device, for managing and processing everything from inventory, customer service, sales, and even store operations. This improves overall store-operator efficiency and productivity, thereby improving its customer service.

**What do you dislike about NewStore?**

There is no any dislike about the newstore

**What problems is NewStore solving and how is that benefiting you?**

Fragmented customer experience journey

Issue: Customers are frequently met with a disjointed service offering stemming from disconnect between online and physical shopping.

NewStore's omnichannel platform guarantees the IDFS the perfect shopping experience across all channels, with 100% product availability, price matching and customer service received all during the same interaction.

Inefficient Store Operations:

Issue: Store employees do not have access to real-time information and tools for providing a suboptimal customer service and managing stocks.

Newstore powers store associates with mobile devices that provide real-time inventory visibility, customer profiles, and order management capabilities that help them be more efficient and assist customers better.

  ### 2. Newstore is great but limited on Marketing

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2022

**What do you like best about NewStore?**

All of the data and info we have available with Newstore

**What do you dislike about NewStore?**

We are not able to use cusromwe data for marketing because the system doesnt make an opt-in data point avaible on the user front end

**What problems is NewStore solving and how is that benefiting you?**

Store data and online data

  ### 3. Hands down - easiest path to implementing your omnichannel goals

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about NewStore?**

fully featured, whiteglove service, modern platform

**What do you dislike about NewStore?**

it is still a relatively new platform, so while it is great at 80% of use cases, 20% use cases are not fully flushed out yet

**What problems is NewStore solving and how is that benefiting you?**

omnichannel order manager, omnichannel POS for our stores, BOPIS, endless aisle

  ### 4. Overall Decent

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 07, 2018

**What do you like best about NewStore?**

Very simplified and user friendly interface.

**What do you dislike about NewStore?**

Often have issues communicating with recommended pinpads  requiring us to get in contact with corporate to find last transactions which is time consuming and frustrating for customers. 

**What problems is NewStore solving and how is that benefiting you?**

Simple user interface makes it easy for sales people to use and learn. Causes less internal errors. 


## NewStore Discussions
  - [What is Newstore used for?](https://www.g2.com/discussions/what-is-newstore-used-for)

- [View NewStore pricing details and edition comparison](https://www.g2.com/products/newstore/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-02+05%3A00%3A44+-0500&secure%5Bsession_id%5D=94d5c96e-20ca-4faf-beca-6ba11a8f9685&secure%5Btoken%5D=aa583eaaac69f6e2ac364af6dd8732cff1a0c73426faa7ef7e59aa26353ed95b&format=llm_user)

## NewStore Features
**POS**
- Credit Card Payments
- Barcode Scanning
- Hardware Integration
- Price Adjustments
- Receipts

**Order Entry**
- Entry
- Register
- Notifications

**Payment**
- Credit Card Payments
- Loyalty Points
- Digital Wallets
- Gift Voucher Redemption
- Cash Payment
- Installment Payment

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Payments**
- Credit Card Payments
- Split Payments
- Discounts
- Voided/Refunded Payments
- Store Credit Allocation
- Offline Payments
- Multidevice Payment Acceptance

**Marketing**
- Loyalty Programs

**Reporting**
- Reports & Analytics
- Data Transfer Tools

**Order Tracking**
- Shipping
- Tracking

**Checkout**
- Barcode Scanning
- Bills/ e-Receipt
- Integration
- Return/Refund

**Employee Management**
- Employee Accounts
- Permissions
- Commission Tracking

**Administration**
- Inventory Management
- Employee Management
- Reporting
- E-commerce Integration

**Inventory Management**
- Stock Levels
- Flow Of Goods
- Reserving Goods

**Inventory Management**
- Inventory Control
- Product Categorization
- Multilocation Inventory Tracking

**Customer Management**
- Loyalty Membership
- Customer Profiles

**Customer Management**
- Order Status
- Email Notifications

**Reporting and analytics**
- Monitor Store KPIs
- Real-time data
- Exportable Reports
- Remote Reporting

**Inventory Management**
- Track Inventory
- Product Organization
- Multilocation Inventory Tracking

**Subscription Management**
- Payment Gateway

**Customer Management**
- Customer Sales History
- Loyalty Management 
- Customer Accounts

**Integrations**
- Accounting Integrations
- Inventory Management Integrations
- E-Commerce Integrations

**Team Management**
- Quick Employee Training
- Commission Tracking
- Employee Accounts and Permission

**Agentic AI - Order Management**
- Adaptive Learning
- Natural Language Interaction

**Analytics**
- Sales Tracking
- End of Day Reports

**Help and support**
- Customer Forum

**Integration**
- Accounting
- E-commerce
- Multi-store

**Omnichannel Features **
- Retail Management
- POS Integration
- Customer Service Integration
- Marketing Tools
- E-commerce Integration
- ERP Integration

## Top NewStore Alternatives
  - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (353 reviews)
  - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,182 reviews)
  - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - 4.4/5.0 (854 reviews)

