NetHunt CRM Features

Platform (8)

Customization: Based on 81 NetHunt CRM reviews and verified by the G2 Product R&D team. Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
Workflow Capability: Based on 76 NetHunt CRM reviews and verified by the G2 Product R&D team. Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.
User, Role, and Access Management: Based on 73 NetHunt CRM reviews and verified by the G2 Product R&D team. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Internationalization: Based on 49 NetHunt CRM reviews and verified by the G2 Product R&D team. Enables users to view and transact business with the same content in multiple languages and currencies.
Sandbox / Test Environments: Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment. This feature was mentioned in 41 NetHunt CRM reviews.
Document & Content Mgmt.: Based on 58 NetHunt CRM reviews and verified by the G2 Product R&D team. Allows consuming, publishing and editing content from a central interface. Content management for CRM systems might include presentations, documents, images and other related electronic files.
Performance and Reliability: Based on 76 NetHunt CRM reviews and verified by the G2 Product R&D team. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Output Document Generation: Based on 44 NetHunt CRM reviews. Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.

Sales Force Automation (8)

Contact & Account Management: Based on 147 NetHunt CRM reviews and verified by the G2 Product R&D team. Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts.
Opportunity & Pipeline Mgmt.: Based on 153 NetHunt CRM reviews and verified by the G2 Product R&D team. Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.
Task / Activity Management: Based on 149 NetHunt CRM reviews and verified by the G2 Product R&D team. Manage and track tasks and activities. Assign due dates and integrate to calendars to manage daily schedules and priorities.
Territory & Quota Management: Based on 91 NetHunt CRM reviews. Assign and manage sales quotas and territories. Track progress against quotas. Change as needed.
Desktop Integration: Based on 124 NetHunt CRM reviews and verified by the G2 Product R&D team. Allows users to sync their Email, Calendar and Contact tools with their CRM system. Includes Microsoft Outlook and Google integration.
Product & Price List Management: As reported in 96 NetHunt CRM reviews. Enter product/part numbers and manage the prices associated with them. Typically functionality allows users to add products and prices to opportunities and quotes if these modules are provided within the same system.
Quote & Order Management: As reported in 100 NetHunt CRM reviews. Allows users to create a quote to be provided to a customer that contain at least products, prices and associated discounts. Order management allows users to process orders that contain products, prices and associated discounts.
Customer Contract Management: Based on 114 NetHunt CRM reviews and verified by the G2 Product R&D team. Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or execution.

Marketing Automation (4)

Email Marketing: Based on 132 NetHunt CRM reviews and verified by the G2 Product R&D team. Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing and auto-responders.
Campaign Management: Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time. This feature was mentioned in 87 NetHunt CRM reviews.
Lead Management: Based on 142 NetHunt CRM reviews and verified by the G2 Product R&D team. Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification.
Marketing ROI Analytics: Enables analysis of effectiveness of an organizations various marketing activities This feature was mentioned in 94 NetHunt CRM reviews.

Customer Support (3)

Case Management: Based on 118 NetHunt CRM reviews and verified by the G2 Product R&D team. Tracks issues/help requests reported by customers through the resolution process.
Call Center Features: Allows customer support professionals access to all information required to support the customer including customer information, case history and related customer social activity. Common features include: call recording, analytics, workforce management, call script management, and compliance management. This feature was mentioned in 101 NetHunt CRM reviews.
Support Analytics: Based on 95 NetHunt CRM reviews. Enables analysis of customer support activities to optimize customer support professionals, processes and tools.

Integration (3)

Data Import & Export Tools: Based on 72 NetHunt CRM reviews and verified by the G2 Product R&D team. Ability to input, modify and extract data from the application in bulk through a structured file.
Integration APIs: Based on 61 NetHunt CRM reviews and verified by the G2 Product R&D team. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Breadth of Partner Applications: As reported in 49 NetHunt CRM reviews. To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.

Mobile & Social (2)

Social Network Integration: Based on 100 NetHunt CRM reviews and verified by the G2 Product R&D team. Use public social networks to listen and engage with customers. Allows users to filter what’s important and respond quickly. Often this functionality allows questions and requests from customers on social networks to case management.
Mobile User Support: Based on 108 NetHunt CRM reviews and verified by the G2 Product R&D team. Allows software to be easily used on multiple mobile devices include phone and tablet devices.

Reporting & Analytics (3)

Reporting: Based on 117 NetHunt CRM reviews and verified by the G2 Product R&D team. Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.
Dashboards: As reported in 137 NetHunt CRM reviews. An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance
Forecasting: Based on 96 NetHunt CRM reviews and verified by the G2 Product R&D team. Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates.

Analytics (4)

Open Rates: Based on 59 NetHunt CRM reviews. Records the rate at which emails are opened.
Link Activity: Records the rate at which links in emails are followed. This feature was mentioned in 57 NetHunt CRM reviews.
Export/Import: Based on 24 NetHunt CRM reviews and verified by the G2 Product R&D team. Exports and imports lead data to and from various formats like plain text, spreadsheets, etc.
Reporting: Based on 27 NetHunt CRM reviews and verified by the G2 Product R&D team. Supports basic data reporting which includes user engagement analysis, entry and exit statistics, referrer information, etc.

Customizations (5)

Email Platform Integration: Based on 61 NetHunt CRM reviews. Syncs information from other software such as contacts, emails and calls to reduce manual data entry.
Email Scheduling: Based on 55 NetHunt CRM reviews. Allows administrators to schedule out emails in advance.
Notifications: Based on 61 NetHunt CRM reviews. Reminds administrators to follow-up on emails based on pre-set reminders.
Email Categorization: Allows for the categorization of emails. This feature was mentioned in 61 NetHunt CRM reviews.
Templates: Allows for the creation of templates for frequently-sent emails. 59 reviewers of NetHunt CRM have provided feedback on this feature.

Lead Monitoring (3)

Features: Based on 28 NetHunt CRM reviews and verified by the G2 Product R&D team. Provides features to create and manage lists of potential customers
Performance: Based on 30 NetHunt CRM reviews and verified by the G2 Product R&D team. Monitors form‚Äôs performance and contribution to the sales pipeline
Identification: As reported in 22 NetHunt CRM reviews. Identifies the visitor, tracks the pages that they are visiting, and the time they are spending on each page

Data Capture (4)

Mobile: Based on 26 NetHunt CRM reviews and verified by the G2 Product R&D team. Records leads using different types of devices
Websites: Based on 20 NetHunt CRM reviews and verified by the G2 Product R&D team. Captures form submissions from existing forms on websites or landing pages
Social Media: Based on 19 NetHunt CRM reviews and verified by the G2 Product R&D team. Captures leads across social media channels
Data: Based on 23 NetHunt CRM reviews and verified by the G2 Product R&D team. Captures measurable, real customer data gathered directly from a website

Customization (4)

Forms: Based on 22 NetHunt CRM reviews and verified by the G2 Product R&D team. Creates custom lead capture forms for specific uses, such as an e-book download or email newsletter
Personalization: Based on 29 NetHunt CRM reviews and verified by the G2 Product R&D team. Changes colors, calls to action, or form length to personalize lead capture
Templates: Based on 25 NetHunt CRM reviews and verified by the G2 Product R&D team. Provides pre-configured templates that can be customized by users
Integration: Based on 22 NetHunt CRM reviews and verified by the G2 Product R&D team. Integrates with sales and marketing software solutions to transfer lead data between them

Generative AI (2)

Agentic AI - Lead Capture (2)

Agentic AI - Google Workspace for Sales (5)

Autonomous Task Execution: Capability to perform complex tasks without constant human input
Multi-step Planning: Ability to break down and plan multi-step processes
Cross-system Integration: Works across multiple software systems or databases
Natural Language Interaction: Engages in human-like conversation for task delegation
Proactive Assistance: Anticipates needs and offers suggestions without prompting

Agentic AI - CRM (7)

Autonomous Task Execution: Capability to perform complex tasks without constant human input
Multi-step Planning: Ability to break down and plan multi-step processes
Cross-system Integration: Works across multiple software systems or databases
Adaptive Learning: Improves performance based on feedback and experience
Natural Language Interaction: Engages in human-like conversation for task delegation
Proactive Assistance: Anticipates needs and offers suggestions without prompting
Decision Making: Makes informed choices based on available data and objectives

Agentic AI - Email Tracking (7)

Autonomous Task Execution: Capability to perform complex tasks without constant human input
Multi-step Planning: Ability to break down and plan multi-step processes
Cross-system Integration: Works across multiple software systems or databases
Adaptive Learning: Improves performance based on feedback and experience
Natural Language Interaction: Engages in human-like conversation for task delegation
Proactive Assistance: Anticipates needs and offers suggestions without prompting
Decision Making: Makes informed choices based on available data and objectives