Navan (Formerly TripActions) Reviews & Product Details

I appreciate the Amazon gift rewards offered by Navan (Formerly TripActions), which serve as an added incentive and make the experience more rewarding. I also enjoy the travel benefits, including flight advantages, which enhance the value of work-related travel arrangements. Being able to easily expense everything to the correct project or trip is incredibly convenient, streamlining the financial aspect of business travels and ensuring everything is accurately accounted for. The rewards feature stands out as a particularly valuable aspect, adding an extra layer of benefit to using the service. Additionally, my satisfaction with Navan is reflected in my high recommendation likelihood of ten out of ten. Review collected by and hosted on G2.com.

{"I find purchasing flights through a third party like Navan instead of directly with the airline to be a hassle. It complicates the process unnecessarily when a direct call to the airline would be simpler.","I wish it were easier to get updates or receipts if there is an issue with the system. This makes handling problems less efficient."} Review collected by and hosted on G2.com.

I have been using Navan (Formerly TripActions) for two and a half years now, primarily for company business travel, though I've also benefited from its personal trip options. One thing I love about Navan is the access to good deals, which sometimes lead me to opt for booking through it instead of directly with hotels. I also find the setup process to be quite straightforward; it efficiently saves my information securely, making future bookings hassle-free and streamlined. Navan eases the process by maintaining all travel information in one place, which simplifies finding well-priced hotels within my company's budget. I appreciate how everything is displayed in an organized manner, making it easy to find and book the right trip much faster, saving me valuable time. The standout feature for me is Navan's filters, which are simply the best—it's refreshingly easy to see the refund policies and quickly understand a trip's cancellation conditions. Moreover, the customer support team is impressively polite, fast, and helpful, often going as far as contacting hotels directly on my behalf. I find it friendlier and simpler than other booking services like Expedia or Orbitz. Because of its simplicity, user-friendliness, and the ease of setting filters and sorting options, it is incredibly efficient for both my business and personal travels. I genuinely feel that Navan outshines competitors like Orbitz or Expedia with its straightforward and user-friendly interface. It's this ease and friendliness in layout and function that earn it a top recommendation from me, a solid 10 out of 10. Review collected by and hosted on G2.com.

I'm not entirely sure what I would change about Navan (Formerly TripActions), but maybe just some more enhancements. More filters, more AI, maybe something like that. Review collected by and hosted on G2.com.

I find Navan (Formerly TripActions) to be pretty intuitive, especially when it comes to booking trips and arranging reservations such as flights and hotels; the process has been seamless for the most part. As an end user, it's been fairly straightforward overall, which makes my travel planning simpler. I really appreciate the feature that allows the inclusion of loyalty information in booking flights and hotels, which adds a personalization touch and convenience to the booking experience. Another thing I find valuable is Navan's expense reporting features, particularly its AI functionality that assists in inputting expense categories from a receipt captured by a picture, which has been a big time saver for me. Kudos to Navan for leveraging AI within their app for expense receipts, as it streamlines the process and benefits me significantly by saving time. Additionally, the platform has been chosen by my employer as the default travel booking platform, reflecting its efficiency and reliability in handling business travel and related expenses. Review collected by and hosted on G2.com.

The ability to change flights (such as multi-leg segments) is less intuitive and cumbersome than expected Review collected by and hosted on G2.com.

I really like this aspect of Navan (Formerly TripActions) that I don't need to spend my own money. Whenever I book a flight, my manager is automatically notified and they approve it. This means I don't need to do anything. Review collected by and hosted on G2.com.

Sometimes I have trouble booking my favorite hotel because they are not available. Additionally, sometimes the app becomes slow and the response time of customer service is also slow. Review collected by and hosted on G2.com.

I appreciate how Navan (Formerly TripActions) makes business travel easier for me, particularly when it comes to booking hotels and flights. It simplifies these processes significantly, which is quite beneficial for my job. I find the ability to easily narrow down hotel options and prices particularly useful. The ease of use of the platform has become something I rely on, and the support on the back end is reassuring. If ever there are challenges during setup or any other part of using the system, knowing there's a support team ready to assist is a major positive aspect that I value highly. Review collected by and hosted on G2.com.

I found learning how to deal effectively with hotels, especially when they wanted to see the whole card and card number, to be a bit of a pain during the setup process. It wasn't particularly difficult, but it wasn't easy either, requiring support to help us get it completed. Review collected by and hosted on G2.com.

I like that everything for travel and expense is in one place. Booking flights, hotels, and then submitting the receipts is really simple. The app is clean and I don’t have to chase emails or spreadsheets. It saves time and makes the whole process less stressful. Review collected by and hosted on G2.com.

The search results for flights or hotels can sometimes feel limited or the pricing looks a bit higher than what I see on other sites. Also a few times the app felt slow when loading trips. Nothing deal-breaking, just small annoyances. Review collected by and hosted on G2.com.

I love how Navan streamlines my travel booking process, making it extremely easy and convenient to book hotels and flights for business purposes. The setup process could not have been simpler, and using the platform feels intuitive and straightforward. The system provides helpful suggestions that simplify the decision-making process, saving me significant time by compiling all necessary information in one place, so I don't have to search the Internet myself. I also appreciate the good rates and comprehensive information about my travel destinations and how I'm going to get there. The updates provided during my travel are very useful and helpful, keeping me informed about important travel information like gate changes, flight status, and any delays or cancellations that may occur. Additionally, the ease of selecting places is incredibly beneficial, as it simplifies the entire booking experience for me. Navan's good communication during travel gives me confidence and reassurance regarding my plans, ensuring I am always aware of any local delays or factors that could impact my flights or hotel stays. Overall, Navan's simplicity, ease of navigation, and the efficiency with which it handles travel information are greatly appreciated and make my travel experiences much more manageable. Review collected by and hosted on G2.com.

I find that the fees associated with using Navan seem quite high compared to booking directly through other sites like booking.com. This makes the cost less competitive. While Navan compiles everything into one area, which is convenient, the additional fees can sometimes outweigh this benefit, making the overall cost less attractive. Review collected by and hosted on G2.com.

I absolutely love how easy it was to set up Navan. I haven't encountered any other tool that facilitated such a straightforward setup process. This ease of use has enabled me to start utilizing the platform quickly and efficiently. Navan is particularly beneficial for me as I'm internationally based, unlike my US-based corporate company. This platform ensures that transactions are covered and reimbursed with remarkable ease and speed. The seamless integration of Navan's digital card with my iPhone wallet has simplified making purchases in my location, a convenience not offered by my previous corporate card. The digital card integration with my mobile phone wallet is incredibly useful in my daily activities, along with the easy prompt to add receipts to expenses. Moreover, Navan's easy connection to my bank account supports seamless reimbursements. I also appreciate how integrating with Workday has been markedly beneficial. The easy-to-use interface of Navan is another aspect that stands out, alongside its adoption of digital and AI technologies, and the platform's ability to accommodate an international and global perspective on expenses and purchases. Lastly, the fact that I'm willing to recommend Navan with a score of 10 further underscores my satisfaction with these features. Review collected by and hosted on G2.com.

I would appreciate more detailed tracking of expenses for corporate cars and the possibility of splitting expenses across different cost centers in the Workday integration. Review collected by and hosted on G2.com.

I have been using Navan for one and a half years to book tickets and apply for expenses. I discovered it through my company, which recommended it for booking and expense management. I appreciate Navan for its good ticket pricing, which was a main reason for choosing it. Setting up and using the service was straightforward and smooth, particularly for booking hotels and airline tickets. A key feature I find valuable is the capability to compare prices and access special rates and discounts, which helps me make cost-effective decisions. Navan's AI simplifies the process of applying expenses. I can easily upload bills, and the system handles the rest, making the expense process effortless. Additionally, the competitive pricing is significant for my decision in continuing with the service. I would rate my likelihood of recommending Navan to others as a 10 out of 10. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I find Navan incredibly convenient and easy to navigate. It's a huge advantage that I can log on and control my travel bookings directly, rather than relying on a third-party to manage them. This way, I can filter through options such as flights, car rentals, or hotel rooms myself, enabling me to make the best decisions that fit my needs. Moreover, the expense feature where I can simply take a picture of a receipt and have it automatically processed is fantastic. It saves me from the hassle of keeping track of all physical receipts. Additionally, the customer support provided by Navan is excellent, allowing me to address any issues efficiently. This combination of user-friendly features and robust support makes Navan a valuable tool for managing business travel. Review collected by and hosted on G2.com.

When traveling from job to job, there are often hiccups, making it difficult to secure accommodations on short notice. The system demands booking two to four days in advance, which is often impractical. This lack of flexibility is a significant drawback, particularly in situations requiring quick, unplanned arrangements. Review collected by and hosted on G2.com.