MOO Reviews & Product Details

MOO Overview

What is MOO?

MOO is an award-winning online print business that is passionate about great design and the difference it can make to its customers and the world. Launched in 2006, MOO aims to disrupt the $640 billion global print industry by combining the values of professional design with accessibility and reach of the web; making great design available to all. By applying Web 2.0 principles to a 500 year-old market, MOO has become one of the fastest growing print businesses in the world, with rapid annual growth and a global reach since launch. MOO prints millions of cards a month and has served customers in over 200 countries. MOO also supports companies of 10 or more employees with MOO for Business , offering a personalised service and easy order management for entire organisations. The company has won 3 Webby awards (the web's Oscars), has been profiled in the Financial Times, and was ranked in the top 10 UK start-up companies by the Guardian Newspaper. MOO currently employs 300+ full-time staff and has offices in London, UK, Boston MA and Providence, Rhode Island, USA. MOO has also raised over $5m in venture capital from the Accelerator Group, Index Ventures and Atlas Venture, the investors behind Skype, Betfair, Lovefilm, Last.fm and MySQL.

MOO Details
Website
Discussions
MOO Community
Product Description

Online design & print.


Seller Details
Seller
MOO Inc.
Company Website
Year Founded
2006
HQ Location
London, United Kingdom
Twitter
@MOO
99,977 Twitter followers
LinkedIn® Page
www.linkedin.com
527 employees on LinkedIn®

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MOO Reviews

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President
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Marketing Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

From now on I can easily do business cards and printing and design work. I had a lot of design work that no one could do according to their choice, but their expert team did it for me in a very short time. Thanks for providing a much better solution at a lower cost and in less time. Review collected by and hosted on G2.com.

What do you dislike?

I'm glad I got the best service in a short time and fast so I couldn't find anything to dislike it. I hope this service will improve day by day. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I think if anyone is looking for a good service for printing and packaging then they should take it. I am interested in my office staff to know about it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I can design from now on without going out. I got acquainted with this medium after a lot of searching for good design and printing. Now the important thing is that here I am getting work as per the demand. All the work of printing and packaging of my business is being solved here Review collected by and hosted on G2.com.

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Open Discussions in MOO
Justine G.
JG
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I absolutely love how easy it is to order anything from MOO - not to mention their awesome customer service if there’s anything about your order that you don’t like. Another great thing about MOO is the amount of customization you can do with your design from for example the shape and size of your business card to the embossing of the text and being able to use gold foil, etc to make your cards stand out even more. Review collected by and hosted on G2.com.

What do you dislike?

I have ZERO complaints. Their products are awesome. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do it! Use them. You have nothing to lose and everything to gain! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We mainly use them to print our business cards, but their line-up of products is great! They allowed us to design modern, aesthetically pleasing business cards that also feel good when you touch them. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The process for uploading creative, making changes and ordering is very simple and straightforward. Their website is very clean and easily navigable. I’ve received compliments every time on the quality of the products. I trust that no matter what I order will be done with best care and fast! Review collected by and hosted on G2.com.

What do you dislike?

I’d love if they expanded their product line to include more marketing items (especially event-related). Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Business cards were the first thing, but we’ve also used MOO for marketing material at events and cards for clients. It’s easy to have one format to follow every time with our design team. Review collected by and hosted on G2.com.

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Sales Account Manager / Graphic Designer / Photographer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The quality and products are exceptional high quality for a very reasonable price. Designs and products are unique to MOO. Review collected by and hosted on G2.com.

What do you dislike?

Honestly...nothing! And because I need to hit a certain amount of characters, ignore this sentence. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I stand out more in a crowd of the same size, shape, and quality business card when I hand out one that has a unique shape, high quality look and feel. Review collected by and hosted on G2.com.

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Project Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I appreciated the interactive guide to complete designs for my business cards. Review collected by and hosted on G2.com.

What do you dislike?

MOO prints and ships, which is honestly great, but you can't go to a local distributor for pickup. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I used MOO to solve a networking problem - people expect business cards even in the 21st century. Review collected by and hosted on G2.com.

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UD
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

MOO prints and goods are super high quality. They feel luxurious compared to their competition (VistaPrint and other quick, on-demand printing companies). Review collected by and hosted on G2.com.

What do you dislike?

They are pricey and have somewhat limited options compared to some other printers. You can't slap your logo on everything and anything with them. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I've used MOO several times for business cards. They always stand out in a pile due to their distinct quality or size (if you choose square). They give you a great first impression. Review collected by and hosted on G2.com.

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UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The designs and card sizes/shapes were fun and easy to create Review collected by and hosted on G2.com.

What do you dislike?

Nothing! Super Easy to use! Will definitely use again. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Moo helped me brand my company with personal business cards Review collected by and hosted on G2.com.

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UR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Moo is an easy to use platform that provides a high quality and cost effective option for print fulfillment. Review collected by and hosted on G2.com.

What do you dislike?

Prints are not always perfect and sometimes damaged upon delivery due to poor packing and quality assurance. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try it and compare to other print fulfillment companies! Moo’s results will likely be better. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Printing can be expensive, Moo helps to reduce costs. Review collected by and hosted on G2.com.

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UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

They have innovative business card layouts and creative detail options, interesting things like acrylic cards Review collected by and hosted on G2.com.

What do you dislike?

It’s not something I can create in person and have one-on-one communication with someone who works there Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am able to create more professional business cards Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The number of different card designs available. Review collected by and hosted on G2.com.

What do you dislike?

Customization can be a bit difficult if you have files to upload Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We ended up getting our business cards through MOO and loved them. They were affordable and looked great. Review collected by and hosted on G2.com.

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Illustrator
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The variety of card stock options for any project and the unique sizes of business cards. If the final product is not what you expected or off in some way, the customer service team is prompt in responding and will make it right at no cost to you. They really stand behind their products and want to make it right. Review collected by and hosted on G2.com.

What do you dislike?

They don't have enough foil color options. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Utilize their preview mode for your designs. I make many different options and plug each one in to see the results of the different effects. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have printed a handful of different business cards with them, each one comes out looking sharp, modern, and very professional. They are affordable and have amazing quality. Review collected by and hosted on G2.com.

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UG
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

What I love about Moo is that not only is their product great, but their customer service is just as wonderful. After a mix up with some postcards last year, Moo sent me a new set of postcards via express shipping for free - solving a huge issue on my end and winning a customer for life. Since then, they've added so many new options and kept their quality high. Review collected by and hosted on G2.com.

What do you dislike?

There is not much to dislike! For an online printing company, there are going to be understandable restraints on printing processes; I look forward to seeing what they do to keep expanding their offerings and capabilities. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Give it a try! Their small runs of cards are a great way to test the waters. (Our favorite: Luxe Cards! The quality of the paper and thickness make it feel like a substantial printed piece.) Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Their optional reseller partnership allows my studio to order directly from them for our clients, just as we would with a brick-and-mortar printer. It lets the client breathe easy knowing we can handle it for them, and the costs give us the benefit of doing that for them. It's also great for small, quick jobs that my own studio needs - a quick run of business cards on their Luxe line, postcards or invites to events, etc. Review collected by and hosted on G2.com.

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AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like two things the most: how professional and high-quality Moo's products are and how helpful and nice their support team is. Review collected by and hosted on G2.com.

What do you dislike?

For some products, the price is a bit high, but if you don't need the top of the line products it's fairly reasonable. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use Moo's postcards for sending gifts to customers and then we use their business cards for our internal staff. Review collected by and hosted on G2.com.

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Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The staff are extremely helpful and supportive in all aspects of the projects Review collected by and hosted on G2.com.

What do you dislike?

There online systems leave a little to be desired, as virtual viewing is not possible online before speaking with a designer. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Give them ago, there samples are wonderfull. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Moo have helped with designing my business cards and helped with designing my letter heads and send out amazing high quality samples. Review collected by and hosted on G2.com.

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UL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The whole moo package is great. From creating your business cards on the site to reaching them in the post with a little from little moo. It's the little things that make the different and moo look after the little things. Review collected by and hosted on G2.com.

What do you dislike?

The Lux business cards tend to come apart after a while. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's a great way to present your company and make a good first impression. Review collected by and hosted on G2.com.

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Business Intelligence Associate, LinkedIn Marketing Solutions
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Moo is simply the best thing that happened to professional, polished stationery. None of that cheap-feeling Office Max or Staples crap. Even Vistaprint - with their discounts and bulk buys - don't compare to Moo. I've used Moo personally and professionally and both areas of service are phenomenal. Products come in great shape and they are a big hit with anyone. The quality they use is much better than others - we've gotten their business cards, notebooks, and postcards. All amazing. Review collected by and hosted on G2.com.

What do you dislike?

The price point is always the most challenging hurdle to cross. Moo isn't cheap. A set of 50 business cards is already $30 if you don't get them at a corporate discounted rate. With notebooks they're almost $25-$35 a piece (but they're GOOD). I wouldn't compromise quality with cheaper options, but wish there was more of a discount package with larger orders. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's worth it. Don't let the price point turn you away. If you're going the quality route, Moo does it the best. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Trying to stand out from the rest of the swag crowd. Give employees gifts that are liked and used- not just sitting on a desk or dumped in a drawer. The usage of Moo products are great and we know it's helping the happiness go around. Review collected by and hosted on G2.com.

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Executive Assistant Administrator & NYS Licensed RE Salesperson
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The team of designers and support that Moo has cultivated is amazing. They take it upon themselves to come up with new designs and ideas tailored to your company. They actually do their web research and find out what your company is really all about without having to work directly with you throughout the process. It's just a presentation of their customized products that truly represent your company. Review collected by and hosted on G2.com.

What do you dislike?

The only thing to even possibly dislike is the pricing. Of course cheaper always makes us happier, but for the quality Moo delivers the price won't scare us away. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Go for it! The account is simple to manage and the possibilities are endless. Especially with the team they provide to assist in creating new marketing tools. Designs are super easy to update on all products and re-ordering is a breeze. Our company had all its own background designs etc. already, but Moo was able to take them and develop them into a variety of different marketing tools that we can't wait to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I wouldn't call it a problem, but Moo is helping us stay current and modernize our marketing. With Moo we are also finding new and different ways to reach out to the market. Review collected by and hosted on G2.com.

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Owner and Principal Designer
Design
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It's a well made card that has a presence. It has weight to it and feels good in your hand. You're able to use a template, design online, or upload a design, which what I did. The inks are true to color. I was using a very specific shade of dark gray and the card looks exactly as I had designed it. You can choose additional finishes to your cards, like gold foil, which is beautiful. Moo provides frequent updates on the printing progress of your cards so you are well informed on delivery. I also like that it comes in a box that is useful for storing the cards in my satchel as well as collecting the cards of people I meet. Review collected by and hosted on G2.com.

What do you dislike?

Moo cards are expensive. As the saying goes, "you get what you pay for" and so I do. I'm a bit stingy with handing my cards out though because of the cost. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

They have beautiful templates but please consider uploading your own designs as well. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I convey more about who I am as a designer than I realized when I present my card. I thought they were really good looking cards. Now I know I set an expectation for taste as well with my clients. I look forward to using some of their other products like the NFC cards or experimenting with the gloss finishes. Review collected by and hosted on G2.com.

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UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Moo's quality is outstanding. from their presentation and quality to their customer service! While their pricing is a little heavier their competitor, Vistaprint, the quality and service you get is outstanding. Being able to order 100 different business cards or postcards with 100 different piece of art is amazing as well. Review collected by and hosted on G2.com.

What do you dislike?

It would be nice if larger sizes were available -- as an artist, being able to order 50 or 100 prints and get a number of different ones would be a fantastic benefit to my business; it would also be nice to be able to select the number of each separate design when making an order with multiple designs. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Wait for sales if you can, and take advantage of the Infinity system which allows you to have multiple designs for one side of your cards! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My business cards and mini prints look and feel fantastic; I always have people asking where I got them. Review collected by and hosted on G2.com.

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UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I liked the pre-populated templates. it's very easy to set up. Review collected by and hosted on G2.com.

What do you dislike?

The pricing can be very different from the initial estimate. however this shows as you go through the process Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's a great way to get quality business cards quickly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ordering Business cards Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I really enjoyed all of the custom-ability I had when designing my business cards Review collected by and hosted on G2.com.

What do you dislike?

The price.... i wish that it was cheaper Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I am so glad that other photographers told me to use Moo rather than other companies to create mu business cards. I love the ability to fully customize the design of the business card. You're able to pick the type of material it is printed on, the size, the type and other cool things like having round edges. I was completely happy with the way my business cards looked and felt. The one downside is the price. I got a small amount of business cards for a pretty pricey price. I do like the incentive though to get a discount if you share Moo with someone else and they order from them. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Getting my business name out there and sticking out from my competition by having a business card that looks and feels great. Review collected by and hosted on G2.com.

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Assistant Product Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I ordered a sample of 250 business cards from Moo. 100 strandard size matte luxe cards and 150 mini-cards.

The software is easy and lets non-designers produce something that is more than acceptable. You can import data from your designing software or JPEGs and PDFs. This is very helpful if you need to add a custom design. If you don't know what to order, just get a free sample.

The quality of their paper is higher than anything else in the industry. You can chose from a large array of card shapes, finishes and features (like NFC). Review collected by and hosted on G2.com.

What do you dislike?

Nothing to complain about. I would say it's not cheap but the price premium is worth it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You may think that Moo is expensive but the quality has nothing to do with your average business card. If you have doubts, just order a free sample. I was skeptical at first but having these sample cards between my fingers made me change my mind.

Don't forget that a business card is either kept and used, or thrown in the garbage. Moo knows that a made sure their cards are kept. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As a freelance marketing consultant, I needed business cards to find new clients. A business card is a great way to establish a point of contact but a high quality business card adds even more value. It is a proxy for your professionalism.

Everything worked so well thanks to these cards. I loved them so much that the larger business I'm working for ordered samples because they were impressed by the quality. Review collected by and hosted on G2.com.

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Owner
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Moo is my go-to printing source when I want to print something to "wow" people. The quality of the printing and options is really approachable and excellent. I have ordered from Moo multiple times, and each time they deliver on quality. The feel of their product is unlike anything I've seen from competitors. Review collected by and hosted on G2.com.

What do you dislike?

The cost can be high at times, but it still isn't as expensive as printing the same quality locally. Also, lead times can be challenging. If you need something in a pinch, you will have to pay a hefty surcharge to expedite your order. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You pay a little extra than online competitors, but the quality is unparalleled. It's worth the extra money in every way. In printing, you get what you pay for. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Through Moo, I am able to raise the level of professionalism in my collateral (business cards, etc.). I've realized that through printing a higher-level product, it translates to higher quality brand perception. Review collected by and hosted on G2.com.

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Design Director
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Moo has excellent quality products. We've used them for business cards, brochures, and several other pieces for various clients. We especially love their Luxe line of products, they have such a great weight and paper texture, and we get compliments on them all the time. They are a little more pricey than companies like Vistaprint, but we think the above-and-beyond quality and customer service are worth the price. Review collected by and hosted on G2.com.

What do you dislike?

There's not much to dislike, other than it being a little more money than other online printing vendors. But again, the quality is worth the price. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are considering using MOO, I'd definitely say get a small run of one of their products. It's completely worth the price, they've got great customer service, and I've had nothing but good experiences with them. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use MOO for several of our clients' printing needs, and have had great experiences every time we order.There was actually an instance where we had cards sent to the wrong place, and we contacted their customer service and they had a fresh batch sent to the correct address free of charge. Just great customer service, and a great company. Review collected by and hosted on G2.com.

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