Monto Reviews & Product Details

We've been using Monto for little over 1 year now with our customer portal invoice uploads. Set up was fairly straight forward working with a dedicated solutions consultant who was detailed and understanding. Shout out to Amit for being so supportive! It's great that the interface gives us a complete overview of invoice, po and payment across multiple portal platforms. It feels like a cheat-code (in a nice way)! Monto take feedback onboard and make improvements all the time. It's like the macbook of solutions, you know what you are getting - a solid build. Thank you for being our partner Monto! Review collected by and hosted on G2.com.

The loading time on the invoice section usually takes a bit longer when compared to other sections. Review collected by and hosted on G2.com.

Monto satisfied one of our biggest deficiencies related to Accounts Receivable and Portals. They took a very cumbersome process, simplified it and gave us dashboard views to manage our business with greater efficiency. Review collected by and hosted on G2.com.

I've found no downside to using Monto at this time. Review collected by and hosted on G2.com.

Monto has allowed my billing and credit team to check on invoice statuses via single site vs. logging into multiple portals and accounts on a daily basis. All our portal customer data is in one site. Monto has also eased the transparency for my company regarding rejected invoices and resolution time through their dashboards and data exports. The other wonderful advantage is the implementation which does not require IT assistance. Support team is well versed in talking through specific customer requirements. Review collected by and hosted on G2.com.

We are looking forward to when Monto's tool will contain customer remittance information. Review collected by and hosted on G2.com.

Not having to upload invoices to different portals gives me time to focus on other tasks. Customer support is great and they respond quickly to my needs and questions. Monto is very easy to navigate and easy to use. I log into Monto first thing in the morning to view Tasks that I might have to handle. Monto also has a quick turn-around time. Review collected by and hosted on G2.com.

The only downside is viewing invoices. It seems the more invoices we have the longer it takes to view them. But once they populate, it is very user friendly and easy to find what I am looking for. Review collected by and hosted on G2.com.

As an AR manager - I implemented Monto in my last two companies. It's an incredibly helpful tool for companies whose customers utilize various invoicing portals. Easily integrated (if you have a list of portals with access details). Monto significantly speeds up the invoicing process, allows for efficient status tracking, and can even identify new Purchase Orders before an invoice is issued. They have a responsive support in case of any issues or questions. Review collected by and hosted on G2.com.

You cannot simply forward the invoice from other mail thread. You need to make sure you send the invoices to Monto with the same email template agreed during implementation or upload it directly to Monto portal. Review collected by and hosted on G2.com.

Many of our customers require us to import their invoices into portals such as Coupa, Ariba, etc. This takes time to open each portal, upload the invoice against the right PO/contract etc. With Monto the invoices are emailed directly to their system, they are matched against the PO/contracts in the correct portal for the customers. When issues arise our rep is on top of the issues and works closely with us to complete the tasks. Review collected by and hosted on G2.com.

As the company continues to grow it looks like they are utilizing a lot of AI. While this can be a benefit it feels as though it has increased the number of tasks and the tasks are vague. There needs to be more detail in the tasks and perhaps screenshots from the actual portal to help with answering the tasks. Review collected by and hosted on G2.com.

We’ve been using Monto for about a year to automate our customer portal invoice management, and the results have been nothing short of outstanding. Before Monto, our invoicing process was manual, time-consuming, and prone to errors, but Monto has streamlined everything, making it incredibly efficient.

The automation features have been a game-changer. Our customers now receive real-time invoices to their portals and we no longer need to worry about delays due to manual uploading. The system is easy to navigate for our team.

Not only has Monto saved us valuable time, but it’s also improved our overall cash flow by ensuring invoices are processed faster and more efficiently.

The support from the Monto team has also been exceptional. Whenever we've had questions or needed assistance, our Customer Success Manager Amit has been quick to respond and always provided valuable insights. We couldn't be happier with how Monto has transformed our invoicing process, and we highly recommend it to any business looking to automate their customer portal invoice process. Review collected by and hosted on G2.com.

There is nothing we dislike about Monto. Review collected by and hosted on G2.com.

Ease of use, great customer support, easy integration into our billing system to allow for push of a button uploads into Monto to submit to various customer portals. My team uses this product daily for a myriad of portals and it has greatly reduced our DSO. Review collected by and hosted on G2.com.

Some more difficult portal customers require multiple signed documents and can require a little manual effort on our end. Review collected by and hosted on G2.com.

In the past, I had to process every single request coming from a client through different portals myself, which was very tiring and often did not give the desired result. With Monto taking over the task, this stress was reduced to a minimum.

Monto knows how to operate with the different platforms/ portals, helping us to get the information quicker and with no manual work from our end. We are constantly supported in the case resolution. The Monto platform is very friendly and easy to use due to the great feature integration. We use it on a daily bases to track customer's payments, invoice uploading and PO requests Review collected by and hosted on G2.com.

At the moment, there is nothing to add as a "dislike" when working with Monto. Review collected by and hosted on G2.com.

The platform provides strong visibility into invoice workflows and portal statuses, which helps streamline coordination across teams. Customer service is a standout—they’re consistently responsive, knowledgeable, and quick to assist when issues arise. Review collected by and hosted on G2.com.

At times, the platform lacks flexibility—especially when portal disconnections or PO-related errors arise. Some tasks still require manual input or intervention, which can delay processing. Review collected by and hosted on G2.com.