The G2 on Mineral

Mineral Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the comprehensive resources and expert support offered by Mineral, enhancing their HR experience effectively. (20 mentions)

Users find the ease of use of Mineral enhances their experience with quick access and straightforward information. (14 mentions)

Users commend the expert guidance and extensive resources Mineral provides for training and compliance needs. (13 mentions)

Users value the responsive customer support of Mineral, providing timely assistance and comprehensive resources when needed. (12 mentions)

Users value the expert HR support from Mineral, finding it helpful for compliance and training needs. (11 mentions)

Users find information unclear, leading to confusion and difficulties in utilizing Mineral effectively for their needs. (3 mentions)

Users report data inaccuracies between support information and portal details, affecting their overall satisfaction with the product. (1 mentions)

Users find the verbosity of job description templates in Mineral unnecessary, preferring clearer, more concise options. (1 mentions)

Users note insufficient detail in job description templates, finding them excessively verbose and requesting more concise versions. (1 mentions)

Users find the knowledge deficiency about schools confusing and unhelpful for their needs. (1 mentions)

5 Pros or Advantages of Mineral

1. Helpful

Users appreciate the comprehensive resources and expert support offered by Mineral, enhancing their HR experience effectively.

See 20 mentions

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Delicia M.

Mid-Market (51-1000 emp.)

5.0/5

"Employee Support Coordinator"

What do you like about Mineral?

There is always a live specialist to help you and answer questions. Same with the tech support. Program is user friendly and install. It is nice to

Suzanne L.

Small-Business (50 or fewer emp.)

5.0/5

"Great , easy to undrstand information"

What do you like about Mineral?

The resources provided encompass all areas of HR. The information is easy to access and even easier to understand. Their experts provide actionable

2. Ease of Use

Users find the ease of use of Mineral enhances their experience with quick access and straightforward information.

See 14 mentions

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Delicia M.

Mid-Market (51-1000 emp.)

5.0/5

"Employee Support Coordinator"

What do you like about Mineral?

There is always a live specialist to help you and answer questions. Same with the tech support. Program is user friendly and install. It is nice to

Suzanne L.

Small-Business (50 or fewer emp.)

5.0/5

"Great , easy to undrstand information"

What do you like about Mineral?

The resources provided encompass all areas of HR. The information is easy to access and even easier to understand. Their experts provide actionable

3. HR Management

Users commend the expert guidance and extensive resources Mineral provides for training and compliance needs.

See 13 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"The HR Experts at Mineral are amazing professionals and a great resource."

What do you like about Mineral?

This is my first time using Mineral, and I am impressed by the level of service and content. The training modules, the forms, and the HR experts have

Irvia R.

Mid-Market (51-1000 emp.)

5.0/5

"Robust platform"

What do you like about Mineral?

Great resource for all things T&D, Compliance, and form templates. The ability to talk to an HR expert is also helpful - although they do not pro

4. Customer Support

Users value the responsive customer support of Mineral, providing timely assistance and comprehensive resources when needed.

See 12 mentions

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Delicia M.

Mid-Market (51-1000 emp.)

5.0/5

"Employee Support Coordinator"

What do you like about Mineral?

There is always a live specialist to help you and answer questions. Same with the tech support. Program is user friendly and install. It is nice to

Laura N.

Small-Business (50 or fewer emp.)

4.5/5

"Superb HR Resource Platform"

What do you like about Mineral?

User-friendly interface, comprehensive compliance training library, and timely updates on legal changes, easy to navigate, impressive search engine, c

5. HR Support

Users value the expert HR support from Mineral, finding it helpful for compliance and training needs.

See 11 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"The HR Experts at Mineral are amazing professionals and a great resource."

What do you like about Mineral?

This is my first time using Mineral, and I am impressed by the level of service and content. The training modules, the forms, and the HR experts have

Irvia R.

Mid-Market (51-1000 emp.)

5.0/5

"Robust platform"

What do you like about Mineral?

Great resource for all things T&D, Compliance, and form templates. The ability to talk to an HR expert is also helpful - although they do not pro

5 Cons or Disadvantages of Mineral

1. Unclear Information

Users find information unclear, leading to confusion and difficulties in utilizing Mineral effectively for their needs.

See 3 mentions

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Laura N.

Small-Business (50 or fewer emp.)

4.5/5

"Superb HR Resource Platform"

What do you dislike about Mineral?

Sometimes information can be vague or unclear

Delicia M.

Mid-Market (51-1000 emp.)

5.0/5

"Employee Support Coordinator"

What do you dislike about Mineral?

Least helpful is their knowlege about schools. It can be confusing.

2. Data Inaccuracy

Users report data inaccuracies between support information and portal details, affecting their overall satisfaction with the product.

See 1 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Mineral review for 2k24"

What do you dislike about Mineral?

I found few discrepancies in the info provided by support with that on the portal. rest is fine.

3. Inaccuracy

Users find the verbosity of job description templates in Mineral unnecessary, preferring clearer, more concise options.

See 1 mentions

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Tamie M.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent HR Platform"

What do you dislike about Mineral?

The only downside I've discovered is the job description templates. They seem exceptionally verbose. It would be beneficial to have more concise job

4. Insufficient Detail

Users note insufficient detail in job description templates, finding them excessively verbose and requesting more concise versions.

See 1 mentions

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Tamie M.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent HR Platform"

What do you dislike about Mineral?

The only downside I've discovered is the job description templates. They seem exceptionally verbose. It would be beneficial to have more concise job

5. Knowledge Deficiency

Users find the knowledge deficiency about schools confusing and unhelpful for their needs.

See 1 mentions

See Related User Reviews

Delicia M.

Mid-Market (51-1000 emp.)

5.0/5

"Employee Support Coordinator"

What do you dislike about Mineral?

Least helpful is their knowlege about schools. It can be confusing.

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Verified User in Wholesale

Small-Business (50 or fewer emp.)

11/21/2023

"All the HR help I need!"

5/5

What do you like best about Mineral?

I use the compliance area of the website to stay current with new laws and regulations across the states our company operates in. The training courses have been key in helping us stay compliant with Harassment training. The Salary Comparison tool has been extremely helpful during our annual review assessments. I've also chatted with an Expert when needed. Love having that access!

The customer service has been outstanding. Recently we lost access to Mineral through one provider, but gained access through another provider. We didn't skip a beat...Customer Service was so helpful in moving over all our trainings and status for each so it was seamless. Review collected by and hosted on G2.com.

What do you dislike about Mineral?

I wish there was spanish offerings for every training course. I wanted to roll-out the Active Shooter training to all employees, but wasn't able to include our spanish speaking employees. Review collected by and hosted on G2.com.

Karen J.

Corporate HR Director

Mid-Market (51-1000 emp.)

6/17/2024

"Quick and detailed response"

5/5

What do you like best about Mineral?

I like the quick response time along with a detailed answer to my question. I feel confident that I have received accurate information. Review collected by and hosted on G2.com.

What do you dislike about Mineral?

There is nothing I dislike about Mineral. Review collected by and hosted on G2.com.

Jeremy A.

Small-Business (50 or fewer emp.)

12/7/2023

"Wonderful Small-Business HR Resource"

5/5

What do you like best about Mineral?

As a small business owner having a resource to discuss HR matters with is invaluable. They are knowledgeable of state specific HR issues and I have learned so much from Mineral. They also assisted with developing our Employee Manual which literally saved us thousands of dollars. Review collected by and hosted on G2.com.

What do you dislike about Mineral?

So far, I haven't found a downside. They have so many resources, templates, etc that I can't imagine there being much to dislike. Review collected by and hosted on G2.com.

Verified User in Publishing

Mid-Market (51-1000 emp.)

6/22/2023

"Great compliance resource for small and mid-sized businesses"

5/5

What do you like best about Mineral?

The readily available assistance from licensed HR professionals who are ready to help whenever is a fantastic service. Especially if your business doesn't have a lot of resources available to hire a licensed HR pro themselves Review collected by and hosted on G2.com.

What do you dislike about Mineral?

The UX/UI design is a little clunky; I'd like to see the advice section be more front-and-center which is the primary reason I frequent Mineral. Otherwise, not much in terms of complaints. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

11/20/2023

"Mineral is a lifesaver if you need additional HR support"

5/5

What do you like best about Mineral?

I love the SMART handbook, I no longer have to worry about making sure every policy is up-to-date, Mineral sends out notifications on policies that have changed or new policies are now in place. Review collected by and hosted on G2.com.

What do you dislike about Mineral?

If I had to pick anything, i'd say sometimes the advice given by the HR Experts is very conservitive. I completly understand but being an newly inroducted HR Department of One, I need a little more direct guidence and not that it's a bad thing, Mineral errors on the side of caution when it comes to advice. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Small-Business (50 or fewer emp.)

6/13/2024

"Mineral - lifesaver for HR"

4.5/5

What do you like best about Mineral?

The helpful, topic specific, emails that are sent. Articles are timely and provide practical applications/support for our small business. Review collected by and hosted on G2.com.

What do you dislike about Mineral?

Not sure - for my use I have not found anything specific to dislike. Review collected by and hosted on G2.com.

Gary F.

VP of Human Resources

Mid-Market (51-1000 emp.)

2/15/2022

"Great Resource"

5/5

What do you like best about Mineral?

I like the timeliness of the information and the relevance to my everyday work. Lots of quality information that is both practical and insightful. I also like the amount of trainnging available as well. The site is easy to navigate and the information is timely as well, not outdated. Review collected by and hosted on G2.com.

What do you dislike about Mineral?

I can't think of anything. I have no complaints. Review collected by and hosted on G2.com.

Maria Z.

Sr. HR Generalist & Benefits

Enterprise (> 1000 emp.)

6/13/2024

"Mineral"

5/5

What do you like best about Mineral?

It's great. I can always count on Mineral to keep me on track of updates, Review collected by and hosted on G2.com.

What do you dislike about Mineral?

I appreciate the legal updates and new regs Review collected by and hosted on G2.com.

Verified User in Facilities Services

Small-Business (50 or fewer emp.)

6/14/2024

"Comprehensive product"

5/5

What do you like best about Mineral?

My experience with Mineral has been great so far. Very knowledgeable HR experts, the portal is user-friendly, and thye respond to questions quickly! Review collected by and hosted on G2.com.

What do you dislike about Mineral?

I have been using MIneral for about a month, and I havent seen any downside! Review collected by and hosted on G2.com.

Tani M.

Small-Business (50 or fewer emp.)

11/15/2023

"Fantastic resource for HR folks."

5/5

What do you like best about Mineral?

Mineral provides relevant updates on a weekly basis and provides a searchable database for answers. Additionally, there is a knowledgeable subject matter expert just a click or two away. Mineral is easy to use and naviagte. Review collected by and hosted on G2.com.

What do you dislike about Mineral?

The canned data is not always germaine to my particular industry. Review collected by and hosted on G2.com.