Mihup Features

As reported in 24 Mihup reviews. Provides a repository of information that can be used by those seeking support.

Makes articles in the knowledge base searchable on the web. 23 reviewers of Mihup have provided feedback on this feature.

Enables users to engage with other users to solve common issues. 23 reviewers of Mihup have provided feedback on this feature.

Optimizes the customer self-service experience on mobile devices 22 reviewers of Mihup have provided feedback on this feature.

Gives the user targeted, personalized results based on their activity or preferences This feature was mentioned in 23 Mihup reviews.

As reported in 23 Mihup reviews. Allows users to add custom branding (logos, brand colors, etc.) to self-service portals, chatbots, etc.

Automates some or all operation related tasks 23 reviewers of Mihup have provided feedback on this feature.

Based on 23 Mihup reviews. Utilizes artificial intelligence to improve workflows or customer experiences

Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools This feature was mentioned in 21 Mihup reviews.

Based on 21 Mihup reviews. Organizes knowledge from fellow sales representatives and other experienced employees for reference.

Offers content and training for new hires within the tool. 20 reviewers of Mihup have provided feedback on this feature.

Allows for the creation of a customized playbook that new hires can use for reference in understanding company-specific sales processes. 18 reviewers of Mihup have provided feedback on this feature.

Records users' practice or live pitches for future reference and improvement. 18 reviewers of Mihup have provided feedback on this feature.

Lets managers review recorded video pitches to discuss areas of skill and areas that require improvement. 19 reviewers of Mihup have provided feedback on this feature.

Based on 20 Mihup reviews. Provides a scorecard to display team and/or individual performance.

Allows managers to utilize and snapshot scorecards to coach new hires and assign action items. This feature was mentioned in 21 Mihup reviews.

Based on 20 Mihup reviews. Projects team sales performance publicly to reward and motivate employees.

Updates sales data in real-time so as to help teams remain close to their goals. This feature was mentioned in 21 Mihup reviews.

Notifies users of company-specified "danger zones" to correct behaviors and re-align sales processes in the right direction. This feature was mentioned in 18 Mihup reviews.

Based on 19 Mihup reviews. Motivates employees by creating time-sensitive competititons that drive performance.

Offers a chatbot to initiate and carryout inital conversations with prospects and leads. 23 reviewers of Mihup have provided feedback on this feature.

Automatically calculates which leads are the most likely to become a customer. 24 reviewers of Mihup have provided feedback on this feature.

Automatically contacts all leads. This feature was mentioned in 22 Mihup reviews.

Based on 21 Mihup reviews. Utilizes natural language processing to set up meetings.

Based on 22 Mihup reviews. Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.

As reported in 21 Mihup reviews. Automates the entry of collected data.

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. 21 reviewers of Mihup have provided feedback on this feature.

Provides real-time coaching to sales representatives. 22 reviewers of Mihup have provided feedback on this feature.

Tracks and analyzes sales representative performance. 20 reviewers of Mihup have provided feedback on this feature.

Measure return on investment and leverage data to predict profitability of future projects. 20 reviewers of Mihup have provided feedback on this feature.

As reported in 18 Mihup reviews. Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates.

Records sales calls and facilitates playback This feature was mentioned in 24 Mihup reviews.

As reported in 25 Mihup reviews. Utilizes machine learning technology to analyze recorded sales calls

As reported in 25 Mihup reviews. Analyzes or facilitates the analysis of recorded and stored sales calls for insight

Leverages analytics to qualify and score calls in real time This feature was mentioned in 23 Mihup reviews.

Leverages technology to rate or "read" recordings to determine the impact of sales calls This feature was mentioned in 23 Mihup reviews.

Based on 21 Mihup reviews. Transcribes sales calls from speech to text

Based on 21 Mihup reviews. Utilizes artificial intelligence technology to discover insights within recorded sales calls

Based on 31 Mihup reviews. Provides tools for evaluating customer interactions

Offers features for maintaining fair and consistent scoring 31 reviewers of Mihup have provided feedback on this feature.

Based on 31 Mihup reviews. Generates quality and performance reports

Tools for providing personalized feedback and coaching sessions This feature was mentioned in 30 Mihup reviews.

Provides a centralized dashboard for agents to view their scores and feedback This feature was mentioned in 31 Mihup reviews.

Tools for educating and training agents This feature was mentioned in 30 Mihup reviews.

As reported in 31 Mihup reviews. Integrates with other customer service or CRM software

Helps ensure customer privacy and data protection 29 reviewers of Mihup have provided feedback on this feature.

Based on 15 Mihup reviews. Condenses long documents or text into a brief summary.

Condenses long documents or text into a brief summary. This feature was mentioned in 20 Mihup reviews.

Based on 15 Mihup reviews. Condenses long documents or text into a brief summary.

Condenses long documents or text into a brief summary. 31 reviewers of Mihup have provided feedback on this feature.

Based on 23 Mihup reviews. Condenses long documents or text into a brief summary.

Based on 10 Mihup reviews. Condenses long documents or text into a brief summary.

Provides a simple setup process with guided instructions for quick deployment

Provides APIs and SDKs for integration into custom applications and workflows

Seamlessly integrates with productivity tools, cloud services, and enterprise applications

Works across various platforms, including mobile, desktop, and IoT devices

Maintains high accuracy even in environments with significant background noise

Efficiently handles large amounts of voice data and multiple simultaneous users

Utilizes noise reduction algorithms to enhance clarity in challenging environments

Supports speech recognition for multiple languages and dialects

Delivers fast and accurate speech recognition with minimal delay

Ensures the voice input is from a real, live person rather than a recording, synthetic voice, or deepfake

Adheres to global data protection and privacy regulations

Encrypts voice data to ensure safe transmission and storage

Utilizes AI-driven biometric voice recognition for secure and accurate user verification

Continuously improves accuracy by learning user speech patterns over time

Identifies and distinguishes between multiple speakers in a conversation using AI-powered voice analysis

Uses AI to analyze voice pitch and tone, detecting emotions and speaker intent for deeper insights

Allows users to automate responses to customer inquiries across various channels.

Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.

Allows users to automate the handling, processing, and management of documents.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Provides the AI agent the ability to execute tasks without requiring constant user input.

Allows the AI agent to identify and resolve issues without user intervention.

Allows the AI agent to autonomously resolve customer queries without human intervention.

Enables the AI agent to provide accurate answers based on the context of customer inquiries.

Allows the AI agent to analyze customer sentiment and adjust responses accordingly.

Enables the AI agent to retrieve information from a knowledge base to assist with query resolution.

Provides users the ability to interact with the AI agent in multiple languages for global support.

Enables the AI agent to initiate interactions, such as reminders or follow-ups, with customers.

Provides users the ability to automate gathering and analyzing customer feedback after interactions.

Allows the AI agent to identify when issues require human intervention and escalate them appropriately.

Enables the AI agent to streamline repetitive customer service tasks, improving efficiency and response times.

Helps in understanding different accents, dialects, and speech patterns.

Helps to generate human-like speech responses.

Provides customizable speech speed and intonation.

Provides multiple voice options like gender, tone and style.

Allows communications to be secure and authenticated.

Aids in syncing with multiple devices.

Engages in human-like conversation for task delegation

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives