# Mercury xRM Reviews **Vendor:** Mercuryxrm **Category:** [Staffing Software](https://www.g2.com/categories/staffing) **Average Rating:** 4.5/5.0 **Total Reviews:** 4 ## About Mercury xRM Recruitment Software on ONE Platform. Our recruiting platform enables recruitment and staffing firms to leverage the great capabilities of the Microsoft Power Platform in order to produce more placements and development. You benefit from implementing award-winning technology that centralises your data, increases collaboration, strengthens and automates processes, and gives actionable business insights – all with limitless scalability and access from anywhere. ## Mercury xRM Reviews ### 1. My Mercury Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Mercury xRM?** What I like most about Mercury is the ease of use; the functionality of this application makes it a breeze for me to process placements in the best, most effective ways possible. I utilize Mercury on a daily basis, so it is important for the information I'm viewing to be clear and effecient in holding all of our placement/client information. My company has only been using Mercury for about 6-8 months in the USA and the transition to using Mercury was amazing, we were well instructed on how to use Mercury and how to assess issues and find resolutions for issues we might encounter. **What do you dislike about Mercury xRM?** There honestly isn't anything I have encountered to date that causes me to dislike anything about Mercury. **What problems is Mercury xRM solving and how is that benefiting you?** - Helps to present placement and client information clearly. I can find everything I need in just a few clicks. I really like how organized the site is which helps with functionality and ease of finding all I need to process requests that come to me. - Every aspect of the onboarding process that my team and I handle now feels more streamlined with the help of Mercury. ### 2. An intelligent and well thought out CRM for Recruiters **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen R. | Group Marketing & Operations Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Mercury xRM?** Mercury's greatest strength is its intuitive set up, based on Dynamics, it feels logical to users and reduces some of the pressures on teaching people how to use the system. The system has amazing reporting functionality making it great for managers. The intergration with PowerBI allows for rich analysis. The system also has great searching capabilities. The platform also has several useful external integrations. **What do you dislike about Mercury xRM?** Mercury is very different (better) from other CRMs, implementation went well but we have had some resistance to users more used to other systems. Overall our experience has been very positive. **What problems is Mercury xRM solving and how is that benefiting you?** Mercury solves our need for a CRM that works on an international basis across 9 offices Mercury helps us achieve better workflows and consistency of process Mercury is very good for managing data protection Mercury is very searchable and generally improves our speed to hire ### 3. Customizable Recruitment CRM built on Dynamics 365 which means great integrations to MS Office **Rating:** 4.0/5.0 stars **Reviewed by:** Lee C. | Talent Acquisition Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2020 **What do you like best about Mercury xRM?** Mercury is a very powerful platform which can be tweaked and modified to suit your individual businesses needs. Some of my favorite features: - Setting up pinned / saved searches which automatically update (for example you could set a list of clients that have not been spoken to in 60 days and it will keep it fresh) - Direct integration to Office 365 so the emails come from your inbox and everything is tracked automatically through Dynamics - Personal / Team dashboards for you to focus, get an overview of your pipeline and stats **What do you dislike about Mercury xRM?** I don't think that Mercury is as easy to use as other platforms which we tested, even though it has the most features, most people either don't know about them or how to use it properly - I would love to see in future revisions for it to focus on simplicity and a more visually appealing user interface. Not being able to drag and drop CVs / resumes, boolean search everywhere, or update records directly from Outlook are also big missing features. **Recommendations to others considering Mercury xRM:** Definitely consider Mercury when trialing CRMs and confident that it will only keep getting better. Probably most recommended to companies who have a dedicated internal system support or training function. **What problems is Mercury xRM solving and how is that benefiting you?** Having a well supported CRM with integrations like Mercury is essential in agency recruitment. The ability to manage clients and candidates at the volume needed is important. If you spend the time to set up the system, dashboards and searches correctly, I believe Mercury is one of the best - especially since it's based on Microsoft Dynamics 365 which is constantly being improved. It's also great for managing contractors timesheets and linking to things like DocuSign. ### 4. Customizable and very convenient **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2019 **What do you like best about Mercury xRM?** We've been using Mercury to log candidate profiles for our searches. The interface of Mercury is customizable and helps us decide the field appearing at the selection of options. Candidate tracking is one of the features that makes it easy to use with a wide range of parameters that we can add to a candidate profile. It's smooth integration with resume parsing software makes it easy to auto-fill all other fields without extra efforts. **What do you dislike about Mercury xRM?** Lack of completeness when it comes to post-interview stages, background screening, reference checks, interview tracking are some of the options missing from Mercury. Interview scheduling is more difficult to do than other databases. **Recommendations to others considering Mercury xRM:** When you buy Mercury, make sure you go for a complete suite instead of cherry-picking the best ones. It's less of a headache when you have all your features integrated and interconnected rather than disconnected. **What problems is Mercury xRM solving and how is that benefiting you?** Overall, we've been able to successfully keep all the information about our candidates updated and complete. It solves the problem of manual addition of fields as well as the risk of losing certain information because automation on this software ensures the risk is eliminated. ## Mercury xRM Discussions - [What is Mercury xRM used for?](https://www.g2.com/discussions/what-is-mercury-xrm-used-for) - [View Mercury xRM pricing details and edition comparison](https://www.g2.com/products/mercury-xrm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-06+00%3A11%3A07+-0500&secure%5Bsession_id%5D=e17d3873-0f71-41db-8302-6c5a16f12c52&secure%5Btoken%5D=a2ede4155701a8c84d2dbb858c2495945da1f0d311577e0fef648be41f385ae6&format=llm_user) ## Mercury xRM Features **Candidate Management** - Automation - Filtering - Automated Matching - Resume Management - Client Portal **Communication** - Candidate Portal - Job Posts - Email Integration **Onboarding** - Onboarding - Assessments **Analytics** - Pipeline Dashboards - Analytics Reports ## Top Mercury xRM Alternatives - [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews) - 4.4/5.0 (1,783 reviews) - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - 4.2/5.0 (1,175 reviews) - [JobDiva](https://www.g2.com/products/jobdiva/reviews) - 4.7/5.0 (1,737 reviews)