Mekari Sign Reviews & Product Details

We successfully expanded its use from basic office inventory procurement to

managing complex factory material requests and export-import documentation. It has

effectively bridged the gap between divisions, making the entire approval path

transparent and faster than our previous manual systems Review collected by and hosted on G2.com.

We needed to download the usage report, one by one per feature. If we can bulk

download them so we can have a comprehensive report of all features (e-signature,

e-meterai, e-kyc, approval), it would be a great improvement. Review collected by and hosted on G2.com.

“Efficient digital signing for school’s procurement”

Our users, both schools and vendors, can now digitally sign Surat Pesanan (SP)

directly in our app. Thanks to Mekari Sign’s easy-to-integrate API and legally

compliant electronic signature, the process is fast and smooth. We’re using the

digital signature to eliminate the time and effort to print, send, and sign document

with paper copies. It’s simple and very effective. Review collected by and hosted on G2.com.

No major problems. Would be great to have a more customizable UI for embedded

signing inside our app, or just send a sign url by API Integration. just to make the flow more seamless for our e-commerce

users. Review collected by and hosted on G2.com.

Great fit for remote teams going fully digital. Our client enjoy the ability to send, track, and manage digital agreements anytime, even from mobile. Legally compliant signatures like TTD PSrE and eMaterai make the platform suitable even for regulated industries Review collected by and hosted on G2.com.

The platform is reliable, though some smaller clients wished for more step by step tutorials. Thankfully, Mekari's CS team is helpful and responsive Review collected by and hosted on G2.com.

The user interface is clean, and the app version works well on both Android and iPhone users. Our team quickly picked up how to send and sign contracts using digital signatures (e-signature). Review collected by and hosted on G2.com.

Some minor UI labels and buttons could be clearer for first-time users. But once you learn it, it's smooth. Review collected by and hosted on G2.com.

We can handle everything from BA Negosiasi to Surat Pernyataan using the right signature types and are flexible enough to adjust with the client’s needs. It works great even from a phone while on the move. Review collected by and hosted on G2.com.

Upload time on desktop can be improved, sometimes it's smoother via mobile. Also, the new super admin access control, while improving security, makes access to team documents a bit less seamless. Review collected by and hosted on G2.com.

Helps complete urgent approvals within hours.

We love how flexible the e-signature workflow is. It fits across multiple teams; from

HR, finance, operations, even general affairs. The ability to approve and sign digitally

from anywhere really streamlines our internal process. Review collected by and hosted on G2.com.

We once had an issue with document CC not being sent properly. Hopefully future

updates solve this. Review collected by and hosted on G2.com.

What I like most about the product/service is that it is officially recognized by the Indonesian government, provides a smooth user experience, and offers great scalability and flexibility. Review collected by and hosted on G2.com.

It would be beneficial to establish a dedicated helpdesk for Japanese companies, as response times for Japan-related inquiries tend to be slower. Once a dedicated support team is in place, we believe customer satisfaction will increase significantly after implementation. Review collected by and hosted on G2.com.

"User-friendly and secure for signing experience"

We onboard clients in logistics and education. Their users often sign via mobile, and

Mekari Sign’s UI makes it painless. The OTP login and custom fields like currency,

checkbox, and phone number are especially useful. Review collected by and hosted on G2.com.

Some clients needed more visibility into recipient activity (e.g., if the email was

opened), but this can usually be managed from the dashboard. Review collected by and hosted on G2.com.

"Ideal platform for onboarding clients into digital agreements”

It’s easy to train clients to use Mekari Sign. Features like QR/barcode signing, PSrE

legality, and automatic reminders reduce manual bottlenecks. API works well in

embedded systems. Review collected by and hosted on G2.com.

For our clients, it cuts paperwork, speeds up approvals, and ensures legal validity

through tanda tangan PSrE and e-meterai. It’s also easier to track signed

documents, which used to be a major pain point during audits. Review collected by and hosted on G2.com.

The app, both web and mobile is intuitive and dependable. We can sign documents, use eMeterai, and even top up right from our phones or any devices so far. The push notifications also help us act on document faster. Review collected by and hosted on G2.com.

On mobile, it would be nice to have more advanced settings like editing signer roles or adjusting fields. But for signing and approvals, everything we need is already there. Review collected by and hosted on G2.com.