Mekari Sign Reviews & Product Details

In our gold retail business, we deal with thousands of invoices and orders each month across hundreds of stores and platforms. Mekari knows really well what us as a customers needed. So instead of only offering a product, Mekari also offer a solution. Overall experience in using and integrating Mekari Sign with our company is on point. The dashboard is clean and easy to navigate and the API integration is solid straightforward. Connecting Mekari Sign to our applications was smooth since the Mekari team was quick to respond whenever we needed technical help during testing and implementing. Using this platform has accelerated our administrative workflow by 50% to 70% while helping us avoid fraudulent signatures. Review collected by and hosted on G2.com.

During our initial testing phase, we had a minor connection issue while setting up the API integration. However, the Mekari support team stepped in right away and guided us through the fix, so it did not cause any major delays. Review collected by and hosted on G2.com.

Mekari Sign makes it much easier to manage high-volume HR documents such as PKWT contracts, promotion letters, mutation letters, and NDAs. Features like QR-code signatures, audit trails, reminders, signing deadlines, and PSrE-compliant digital signatures help us maintain both efficiency and compliance Review collected by and hosted on G2.com.

Overall, the platform works well for our scale. Some improvements we would like to see are faster loading for bulk document processing, larger bulk upload capacity, and more consistent formatting when uploading Word or PDF templates that contain complex page layouts Review collected by and hosted on G2.com.

Mekari Sign meets our needs without driving the cost up. It already supports digital signatures that comply with local regulations, along with e-KYC, Global Sign for regional requirements, and e-Meterai, so it works well for both our Indonesia and broader regional use cases. Review collected by and hosted on G2.com.

Some parts still need improvement. For example, bounced-back documents don’t always come with a clear notification, and some scheduled draft flows still require manual follow-up from the user. It would also be much easier if account coordination were more consistent over time. Review collected by and hosted on G2.com.

What stand out most is how easy Mekari Sign is to use, even for teams that are transitioning from long standing manual approval processes. Features like OTP login, email reminder, sequential signing, e-KYC, and e-Meterai make it reliable digital signature solution for internal and external documents. Review collected by and hosted on G2.com.

There are only a few things that could be improved. It would be better if session timeout and re-login setting were more flexible for companies with stricter internal security policies, and platform maintenance would be less disruptive if scheduled more consistently outside working hours. Review collected by and hosted on G2.com.

Mekari Sign helps us process quotations, vendor forms, and sales orders much faster using legally compliant digital signature (Global Sign & PSrE). The bulk upload and bulk sign features are especially useful because our teams handle hundreds of documents every month. Review collected by and hosted on G2.com.

No major problems so far. We once experienced slower login buffering, but the support team handled it quickly. It would also be great if the AI could automatically adjust signature sizes to fit the signing field more precisely Review collected by and hosted on G2.com.

Mekari Sign has helped us process thousands of employee PKWT contracts across Indonesia much faster. The combination of PSrE-compliant digital signature and Global Sign gives flexibility and legal confidence that is important for our business. Review collected by and hosted on G2.com.

As usage volume increases, the dashboard can feel slower when loading or filtering documents. It would also be helpful to have clearer monthly quota tracking, quota rollover options, and easier bulk download for archiving or Disnaker reporting. Review collected by and hosted on G2.com.

We successfully expanded its use from basic office inventory procurement to

managing complex factory material requests and export-import documentation. It has

effectively bridged the gap between divisions, making the entire approval path

transparent and faster than our previous manual systems Review collected by and hosted on G2.com.

We needed to download the usage report, one by one per feature. If we can bulk

download them so we can have a comprehensive report of all features (e-signature,

e-meterai, e-kyc, approval), it would be a great improvement. Review collected by and hosted on G2.com.

“Efficient digital signing for school’s procurement”

Our users, both schools and vendors, can now digitally sign Surat Pesanan (SP)

directly in our app. Thanks to Mekari Sign’s easy-to-integrate API and legally

compliant electronic signature, the process is fast and smooth. We’re using the

digital signature to eliminate the time and effort to print, send, and sign document

with paper copies. It’s simple and very effective. Review collected by and hosted on G2.com.

No major problems. Would be great to have a more customizable UI for embedded

signing inside our app, or just send a sign url by API Integration. just to make the flow more seamless for our e-commerce

users. Review collected by and hosted on G2.com.

Great fit for remote teams going fully digital. Our client enjoy the ability to send, track, and manage digital agreements anytime, even from mobile. Legally compliant signatures like TTD PSrE and eMaterai make the platform suitable even for regulated industries Review collected by and hosted on G2.com.

The platform is reliable, though some smaller clients wished for more step by step tutorials. Thankfully, Mekari's CS team is helpful and responsive Review collected by and hosted on G2.com.

The user interface is clean, and the app version works well on both Android and iPhone users. Our team quickly picked up how to send and sign contracts using digital signatures (e-signature). Review collected by and hosted on G2.com.

Some minor UI labels and buttons could be clearer for first-time users. But once you learn it, it's smooth. Review collected by and hosted on G2.com.