Maintenance Partners Reviews & Product Details

Maintenance Partners is fire inspection and maintenance software for Australian fire protection contractors, built around AS 1851 routine servicing. It runs the whole service business on one platform: asset register, inspection scheduling, field inspections, defect management, quoting, work orders, invoicing and the Annual Fire Safety Statement. The asset register holds every item on every site with its type, size and service history. Due dates are computed from the register against the AS 1851 cycle for each asset, so the schedule builds itself and visits consolidate by site. Competency and licence tracking is enforced at the point of scheduling. In the field, the MP Connect app opens the exact AS 1851 form for the asset in front of the technician, by type, size and the cycle that is due. Technicians scan a barcode or QR code to the asset and record readings, photos and signatures inline. The app works fully offline and syncs when it finds signal. Forms are maintained centrally and pushed to every device. A compliance engine measures each asset against its AS 1851 tolerance window and surfaces late or never-done work. Defects are graded critical, non-critical or non-conformance, converted to quotes that clients approve from an emailed link, then flow to work orders and invoices. The AFSS is generated from the live service record, with open defects listed before sign-off and PDF export. Building owners and managers get a free client portal showing the compliance position of each site, outstanding defects, documents and the service schedule. Portal users never need a licence. Accounting integrations cover Xero, MYOB and QuickBooks Online. Pricing is one plan at AUD $150 per user per month ex GST with every feature included. A licence belongs to the person, so a contractor with their own seat can work for any number of companies on the platform at no extra cost. The same platform also serves HVAC, test and tag, and security systems maintenance. Maintenance Partners is built and supported in Newcastle, NSW.