--- title: MagicHow Reviews meta_title: 'MagicHow Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how MagicHow works for a business like yours. aggregate_rating: rating_value: 3.5 review_count: 3 scale: '5' date_modified: '2026-08-17' parent_category: name: Knowledge Management url: https://www.g2.com/categories/knowledge-management --- # MagicHow Reviews **Vendor:** TheNextLevel Studio OU **Category:** [Standard Operating Procedures Software](https://www.g2.com/categories/standard-operating-procedures) **Average Rating:** 3.5/5.0 **Total Reviews:** 3 ## About MagicHow MagicHow is an automated documentation and guide creation platform that transforms software workflows into clear, step-by-step guides with minimal manual effort. Beyond documentation, it also enables teams to create structured training materials directly from captured processes. MagicHow serves as a centralized repository for organizational knowledge, allowing teams to maintain policies, standard operating procedures (SOPs), and internal guidelines in one place. It is particularly well-suited for teams seeking to streamline process documentation, onboarding, and training in environments where reproducible software tasks are frequent. ## MagicHow Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users find MagicHow **incredibly easy to use** , seamlessly integrating into workflows and saving valuable time for documentation. (2 reviews) - Users appreciate the **friendly customer support** from MagicHow, making setup and documentation effortless. (1 reviews) - Users find **efficiency improvement** with MagicHow, transforming workflows into SOPs effortlessly and saving valuable time. (1 reviews) - Users value how MagicHow offers **simplified onboarding** and friendly support for efficient training and process documentation. (1 reviews) - Users find MagicHow's **setup ease** effortless, especially with its user-friendly browser extension and supportive team. (1 reviews) - Time Management (1 reviews) **What users dislike:** - Users feel that MagicHow lacks **adequate video editing features** , limiting their overall experience with the product. (1 reviews) ## MagicHow Reviews ### 1. Affordable Alternative with Unreliable Video Recording and Audio **Rating:** 0.5/5.0 stars **Reviewed by:** Alexis G. | Virtual Executive Assistant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 10, 2026 **What do you like best about MagicHow?** The price point is attractive, especially compared to similar tools like Scribe. **What do you dislike about MagicHow?** Unfortunately, the video recording feature was unreliable for our team, particularly on Mac. The software repeatedly crashed during recording, and when recordings did complete, the audio was not captured even though the proper microphone and video permissions were enabled. We had more than one team member test the platform and received similar feedback, so this did not appear to be an isolated issue with one user or one setup. For shorter processes, the step-by-step guide feature was usable, but for longer training content we needed dependable video recording, and MagicHow ultimately wasn’t reliable enough for that use case. We contacted support and explained the issues in detail, but their initial response suggested that we probably had not enabled the required audio permissions, even though we had already confirmed that those settings were correct. They offered a troubleshooting call, but after multiple failed attempts, crashes, and testing by different team members, we did not feel it made sense to invest additional time troubleshooting a product that had not worked as expected. We requested a refund for the two months we paid for the service, totaling $40, due to the technical issues we experienced, but the request was declined based on their non-refundable subscription policy. Overall, the lower price point was appealing, but the reliability issues and the way our concerns were handled made the experience disappointing. **What problems is MagicHow solving and how is that benefiting you?** We were hoping MagicHow would make it easier and faster to create internal training materials and step-by-step process documentation. The guide feature was helpful for shorter workflows, but because the video recording functionality was unreliable for our team, we ultimately weren’t able to get the full benefit we were looking for and returned to our previous process. ### 2. Effortless SOP Creation That Saves Our Team Hours **Rating:** 5.0/5.0 stars **Reviewed by:** Olga M. | Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 15, 2025 **What do you like best about MagicHow?** Incredible how easy it is to just follow your regular workflow in the software, click buttons fill in fields and the tool records this for you and turns it into SOPs. I wish I found it earlier as I used to just screenshot everything and type instructions manually. We are launching an LLM visibility SaaS and I'm planning to work on the knowledge base for it with MagicHow - super intuitive and saves tons of time for our team **What do you dislike about MagicHow?** I haven't come across any so far, would be cool to have a video feature at some point (to insert videos into sops) but I know the team is already working on it **What problems is MagicHow solving and how is that benefiting you?** Saving time of our marketing and operations teams - our agency has changed a lot in 2025 - because of AI and SEO changes, we've introduced a bunch of new services like LLM optimization and there've been quite a few new playbooks and processes to introduce to our team as well. Luckily, with MagicHow what took hours previously now takes minutes - what you do is open the software you want to explain in your sop in the browser (you can do desktop too in paid plan) and record the exact sequence of your actions step by step. The tool then translates it into dozens of screenshots and clear instructions - no need to copy paste screenshots and write things manually. ### 3. MagicHow makes training manuals and SOPs creation simple and fast **Rating:** 5.0/5.0 stars **Reviewed by:** Artem D. | COO, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 15, 2025 **What do you like best about MagicHow?** How MagicHow simplifies process documentation for us, and how easy to use their browser extension for documenting our processes and creating training manuals for onboarding new team members. Also, MagicHow's support team super-friendly team that helps us with setup. **What do you dislike about MagicHow?** It’s great overall, but we would appreciate having more features for video edition. **What problems is MagicHow solving and how is that benefiting you?** We use it to create guides for onboarding new team members and for implementing new tools. In our case, from project to project, we may have different sets of tools that teams need to learn and use. We also use it to implement new tools and processes within the sales team. - [View MagicHow pricing details and edition comparison](https://www.g2.com/products/magichow/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-23+13%3A29%3A37+-0500&secure%5Bsession_id%5D=f2bb34c6-3119-41ca-93ec-484a05ba5c3a&secure%5Btoken%5D=3783b2ffaeef98cc8ce081bf7daac25d4565f3c6b0babef6b9cefc76723b568a&format=llm_user) ## MagicHow Features **Task Tracking** - Activity Feed - Task Schedules - Comments **Knowledge Base** - Q & A - Link Sharing - Searchable **Checklist Options** - Templates - Native Forms - Downloadable Manuals **Security** - Verification - Role-Based Permission - Public vs Private **Software Availability** - Integrations - Permissions - Desktop Application **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Communication** - Social Features - Tagging - Upload - Comments **Additional Functionality** - Collaboration Tools - SSL Security - Reporting & Statistics - Customizable Reports - Customizable Fields - Customizable Branding - Data Import/Export - Single Sign On - Content Management - Content Library - Workflow Management - Text Editing - Widgets - Generative AI - Knowledge Base Management - Activity Tracking - Discussions/Forums - API - Live Chat - Activity Dashboard - AI Copilot - Calendar Management - Drag & Drop - Self Service Portal - Communication Management - Commenting/Notes - Catalog Management - Document Management ## Top MagicHow Alternatives - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (13,158 reviews) - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,546 reviews) - [Trainual](https://www.g2.com/products/trainual/reviews) - 4.7/5.0 (1,063 reviews)