I like that with Lytx, we can review incidents, which clarifies everything rather than relying on others' descriptions. This feature helps me understand the situation quickly and decide whether any follow-up is needed. Having the video as a reference also makes discussions with the driver much more straightforward. Additionally, the initial setup was pretty easy. Review collected by and hosted on G2.com.

Sometimes it takes a little time for new incidents to show up, so I have to wait before I can review them. Review collected by and hosted on G2.com.

I use Lytx for truck cameras, and I love being able to see live footage and check road conditions. It's really helpful for capturing accident footage, which has saved us a lot of money. The live footage and quality are the best, offering clear video capture. The cameras are reliable and strong, maintaining operation even when a truck is hit by force during an accident. The setup is good and easy, and we even use Lytx cameras in most of our trucks. I switched to Lytx cameras due to their reliability and superior quality. Review collected by and hosted on G2.com.

I think everything is good however for some camera installation is the hard part so it would be better if installation can be done easier. Review collected by and hosted on G2.com.

the video were clear and easy to see any safety violations Review collected by and hosted on G2.com.

their customer service was very hard to get anything done. often times you would play email back and forth many times before being actually answered.. forget it if you have a problem that needs a quick solution Review collected by and hosted on G2.com.

installation was easy on the website. fill in a little bit of information and the truck is live. Ordering was easy. Review collected by and hosted on G2.com.

Our equipment was aging out and we never were approached by anyone to refresh our fleet with newer equipment, support is rough, returns were rough. when adding additional equipment they didnt append the new devices to our contract, every order of a few devices started a new contract for those few devices creating a multi contract agreement that we will never get out of. Review collected by and hosted on G2.com.

I like that reviewing video is fairly simple. You don't have to request the video, as you can browse the footage yourself without any extra steps. Review collected by and hosted on G2.com.

There are so many cons to Lytx, I don't know where to start.

Everything seems good when they are selling you their product/service. Once you sign the contract is where the trouble begins. It seems then you are passed around to different departments and employees with the "that's not my job" attitude. If you have a question, the employee that sold you the product/services, tells you he can't help you and send you to someone else. That person will tell you the same.

If you choose to self install, I hope you have a Doctorate in Mechanical Engineering. The instructions they provide are worthless, and good luck with calling customer/technical service. They have no idea on how to install these units. I believe they are reading off a script and if your question isn't on there, GOOD LUCK! Same for just regular questions regarding stuff on Lytx's dashboard. I once emailed them with a question and they said it would be 1 to 2 weeks before they would get back with me! I would never recommend Lytx to a friend or colleague. Review collected by and hosted on G2.com.

The telematics capabilities is very useful in our organization, in addition to the AI aspect. Review collected by and hosted on G2.com.

Redundant notifications for the same event. Review collected by and hosted on G2.com.

I like the live and remote coaching, I like that the drivers can also add input and I like the support when I am having issues which is not that often. Lytx is user friendly for both admin that use the portal and the drivers out on the road.... the driver app is also very useful Review collected by and hosted on G2.com.

There are some false alerts with seatbelts, lane departures and once in a while a false handheld or distracted alert. Review collected by and hosted on G2.com.

The system has evolved over time and uses AI to improve performance. This is a great tool for on-road vehicles. The coaching dashboard and process for coaches to receive notifications and use the system is VERY easy to use and a critical component of the platform. The dashboards are easy to use and navigate which is another plus. Lytx has helped us reduce insurance claims and costs over a 10+ year period and we have saved millions of dollars over that period. Review collected by and hosted on G2.com.

While we like the use of AI, we've had continual issues with it struggling to see seatbelts at night or with reflective gear on. We have a fleet of over 400 drivers and they don't always drive the same truck. Having to manually assign and reassign drivers takes a lot of admin work on a daily basis. Last issue, we wanted to deploy in some of our mining equipment, but had connectivity issues in remote locations so we ended up not moving forward. Review collected by and hosted on G2.com.

One of the standout aspects of Lytx is its powerful combination of advanced video technology and real-time insights, which genuinely help improve driver safety and fleet management. The platform is easy to use and gives detailed data that helps identify and correct risky behaviors, ultimately leading to a safer, more efficient operation. Review collected by and hosted on G2.com.

One drawback of Lytx is that the initial setup and integration can be somewhat time-consuming, especially for larger fleets. Additionally, the detailed data provided can be overwhelming at first, requiring some adjustment to fully utilize all of its features effectively. Review collected by and hosted on G2.com.

I like the user experience of Lytx, as it is user-friendly. I also appreciate our account support rep, who is very helpful, especially when we sometimes need assistance with the software platform given that we have over 300 cameras installed across the USA. The initial setup was straightforward. Review collected by and hosted on G2.com.

I think their AI software detection could be improved. Their competitors are using AI more than them for multiple purposes, like an integrated AI chatbox that helps quickly with problems or questions and training cameras to better detect unsafe driving behavior. Review collected by and hosted on G2.com.