# Insperity vs Lumity Benefits Solution Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Insperity excels in **responsiveness** , with users highlighting the exceptional support from HR specialists. One user noted, "Our HR Specialist is incredibly responsive, and the support has been stellar," indicating a strong commitment to customer service.
- **Users say** Lumity Benefits Solution stands out for its **quick access to knowledgeable staff**. Reviewers appreciate the minimal wait times and the ability to schedule consultations on short notice, with one user mentioning, "I was able to schedule a call within a day to talk for about 30 minutes about my situation and I received all of the help I needed."
- **According to verified reviews** , Insperity provides a comprehensive suite of services that allows businesses to operate independently while still offering excellent benefits. Users have expressed satisfaction with the overall partnership, stating it gives access to resources and expertise that would otherwise be unavailable.
- **Reviewers mention** that Lumity Benefits Solution offers a proactive approach to onboarding, with features like an introduction video for employees. This has been well-received, as it helps users feel informed and prepared, enhancing the overall experience.
- **G2 reviewers highlight** that while Insperity has a higher overall satisfaction score, Lumity Benefits Solution boasts slightly better ratings in areas like **communication skills** and **professionalism**. Users have noted the staff's articulate and welcoming demeanor, contributing to a positive interaction experience.
- **Users report** that Insperity's implementation process is generally smooth, with many praising the **accessibility and quick responses** from the support team. This is particularly beneficial for small businesses looking for reliable HR support, as noted by users who appreciate the seamless integration of services.



---
## Frequently Asked Questions

### What is the difference between Insperity vs Lumity?

Lumity stands out for its higher G2 rating and superior Ease of Doing Business With and Quality of Support scores compared to Insperity.

| [Insperity](https://www.g2.com/products/insperity/reviews) | [Lumity](https://www.g2.com/products/lumity-benefits-solution/reviews) |
| --- | --- |
| 4.3/5 (330 reviews) | 4.8/5 (64 reviews) |
| — | — |
| — | — |
| 8.9 | 9.7 |
| Comprehensive HR, payroll, and benefits management with dedicated support | Personalized benefits consultation and high-touch support experience |



### How do the pricing models of Insperity and Lumity compare?

Lumity is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Insperity.

- **Insperity:** In recent reviews, several reviewers note that Insperity's costs are significant for small businesses, with some describing the fee structure as complex and annual increases as difficult to forecast.
- **Lumity:** Reviewers consistently highlight Lumity's value, describing the service as a modern, cost-effective benefits solution with transparent pricing and strong support.
- **Switching reasons:** Recent Insperity reviewers mention switching due to cost concerns and a desire for more flexible or transparent pricing models.



### What are the best alternatives to Insperity and Lumity?

The top three alternatives to Insperity and Lumity are ADP Payroll, G&A Partners Services, and Sequoia Advisory.

| Product | G2 Rating (reviews) | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- |
| [Insperity](https://www.g2.com/products/insperity/reviews) | 4.3/5 (330 reviews) | Costs are significant for small businesses; complex fee structure | Comprehensive HR, payroll, and benefits management with dedicated support |
| [Lumity](https://www.g2.com/products/lumity-benefits-solution/reviews) | 4.8/5 (64 reviews) | Modern, cost-effective benefits solution with transparent pricing | Personalized benefits consultation and high-touch support experience |
| [ADP Payroll](https://www.g2.com/products/adp-payroll-services/reviews) | 4.0/5 (272 reviews) | — | Payroll processing and HR automation |
| [G&A Partners Services](https://www.g2.com/products/g-a-partners-services/reviews) | 4.7/5 (64 reviews) | — | Responsive HR support and benefits administration |
| [Sequoia Advisory](https://www.g2.com/products/sequoia-advisory/reviews) | 3.1/5 (24 reviews) | — | Benefits consulting and advisory services |



### Which HR Consulting features should I prioritize when comparing Insperity and Lumity?

Buyers comparing Insperity and Lumity should prioritize benefits administration, customer support, ease of use, onboarding experience, and pricing transparency.

- **Benefits administration:** Insperity is praised for unifying payroll, HR, and benefits, while Lumity is highlighted for personalized benefits consultation and plan selection support.
- **Customer support:** Insperity scores 8.9 and Lumity 9.7 on Ease of Doing Business With, with Lumity reviewers consistently citing knowledgeable, accessible support.
- **Ease of use:** Lumity reviewers describe the portal as user-friendly and easy to navigate; Insperity receives mixed feedback, with some noting the interface is outdated or complex.
- **Onboarding experience:** Insperity is valued for onboarding support but some reviewers mention a need for more in-depth onboarding; Lumity is praised for quick, clear setup and consultation access.
- **Pricing transparency:** Lumity is described as transparent and cost-effective, while Insperity reviewers mention complex fee structures and unpredictable annual increases.



### What are the pros and cons of Insperity vs Lumity?

Insperity's headline strength is comprehensive HR and payroll management with dedicated support, while Lumity excels in personalized benefits consultation and user-friendly experience.

- **Insperity strengths:** Comprehensive HR, payroll, and benefits management; dedicated HR and payroll specialists; strong compliance support; valuable for small businesses lacking in-house HR.
- **Insperity trade-offs:** Reviewers cite high costs, complex fee structures, and less intuitive user interface; some mention slow resolution on support tickets and inflexibility in benefits administration.
- **Lumity strengths:** Personalized benefits consultation; high-touch, knowledgeable support; user-friendly portal; transparent and cost-effective pricing; quick access to expert advice.
- **Lumity trade-offs:** Some reviewers note the portal is basic and wish for more advanced features; initial configuration is fixed and cannot be modified later.



### Is Insperity or Lumity better for small businesses?

Lumity is the better fit for small businesses, with reviewers highlighting its user-friendly experience and transparent pricing.

- **Insperity:** Reviewers from small businesses value Insperity's comprehensive HR and payroll support but frequently mention that costs are high and the platform can be complex for smaller teams.
- **Lumity:** Small-business reviewers consistently praise Lumity for its accessible support, easy-to-use portal, and clear, cost-effective pricing structure.



### Which HR Consulting platform has better integrations?

Insperity and Lumity are at parity for integrations, as neither product has reviewer-cited integrations in recent reviews.

- **Insperity:** No integrations are mentioned in recent reviews.
- **Lumity:** No integrations are mentioned in recent reviews.



### How do Insperity and Lumity compare on customer support?

Lumity outperforms Insperity on Quality of Support, with a 0.8-point higher score (9.7 vs 8.9).

- **Insperity:** Reviewers appreciate dedicated HR and payroll specialists and responsive support, but some mention slow resolution times and complex support structures.
- **Lumity:** Reviewers consistently highlight knowledgeable, accessible, and proactive support, with quick response times and personalized consultation experiences.



### Which is easier to implement, Insperity or Lumity?

Lumity and Insperity are at parity on Ease of Setup, with no material difference in reviewer scores.

- **Insperity:** Reviewers describe the onboarding process as comprehensive but sometimes complex, with a need for more in-depth guidance and clarity on tax and payroll setup.
- **Lumity:** Reviewers consistently report quick, straightforward setup and easy access to consultation, with the portal described as intuitive and simple to navigate.



| | Insperity | Lumity Benefits Solution | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 422 | 64 | 


---
## Ratings Comparison
| Rating | Insperity | Lumity Benefits Solution | 
|---|---|---|
  | **Quality of Work** | 9.1 (289 reviews) | 9.4 (32 reviews) | 
  | **Responsiveness** | 8.8 (307 reviews) | 9.7 (36 reviews) | 
  | **Expertise of Team** | 9.1 (303 reviews) | 9.4 (33 reviews) | 
  | **Execution Ability** | 8.8 (303 reviews) | 9.4 (36 reviews) | 
  | **Communication Skills** | 9.0 (306 reviews) | 9.7 (36 reviews) | 
  | **Professionalism** | 9.4 (308 reviews) | 9.5 (36 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (310 reviews) | 9.7 (39 reviews) | 

---
## Pricing

### Insperity

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Lumity Benefits Solution

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Business Services

| Product | Score | Reviews |
|---|---|---|
| **Insperity** | N/A | N/A |
| **Lumity Benefits Solution** | N/A | N/A |

#### Planning

| Feature | Insperity | Lumity Benefits Solution | 
|---|---|---|
| **Needs Assessment** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **Stayed within Budget** | Not enough data | Not enough data | 
| **Statement of Work** | Not enough data | Not enough data | 
| **Best Practices** | Not enough data | Not enough data | 

#### Delivery

| Feature | Insperity | Lumity Benefits Solution | 
|---|---|---|
| **Technical Expertise** | Not enough data | Not enough data | 
| **Met Deadlines** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Project Updates** | Not enough data | Not enough data | 
| **Scope Management** | Not enough data | Not enough data | 
| **Roll-out** | Not enough data | Not enough data | 

### Payroll Services

| Product | Score | Reviews |
|---|---|---|
| **Insperity** | N/A | N/A |
| **Lumity Benefits Solution** | N/A | N/A |

#### Core Features - Payroll Services

| Feature | Insperity | Lumity Benefits Solution | 
|---|---|---|
| **Payroll Runs** | Not enough data | Not enough data | 
| **Payroll Department** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Direct Deposit** | Not enough data | Not enough data | 

#### Advanced Features - Payroll Services

| Feature | Insperity | Lumity Benefits Solution | 
|---|---|---|
| **Pay Taxes** | Not enough data | Not enough data | 
| **Benefits** | Not enough data | Not enough data | 
| **Other Training** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 

#### Support - Payroll Services

| Feature | Insperity | Lumity Benefits Solution | 
|---|---|---|
| **Experts** | Not enough data | Not enough data | 
| **Live Support** | Not enough data | Not enough data | 

### B2B Services

| Product | Score | Reviews |
|---|---|---|
| **Insperity** | N/A | N/A |
| **Lumity Benefits Solution** | N/A | N/A |

#### Team Quality

| Feature | Insperity | Lumity Benefits Solution | 
|---|---|---|
| **Change Management Skills** | Not enough data | Not enough data | 
| **Executive Presence** | Not enough data | Not enough data | 
| **Vertical Expertise** | Not enough data | Not enough data | 
| **Technology Partnerships** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [HR Consulting Providers](https://www.g2.com/categories/hr-consulting), [Benefits Consulting Providers](https://www.g2.com/categories/benefits-consulting)

**Unique to Insperity (1):** [Payroll Services](https://www.g2.com/categories/payroll-services)



---
## Reviewer Demographics

### By Company Size

| Segment | Insperity | Lumity Benefits Solution | 
|---|---|---|
| **Small-Business** | 74.7% | 3.2% | 
| **Mid-Market** | 23.6% | 71.4% | 
| **Enterprise** | 1.7% | 25.4% | 

### By Industry

#### Insperity

- **Non-Profit Organization Management:** 16.2%
- **Information Technology and Services:** 5.5%
- **Financial Services:** 4.9%
- **Consulting:** 3.8%
- **Computer Software:** 3.8%
- **Construction:** 3.5%
- **Marketing and Advertising:** 3.5%
- **Hospital & Health Care:** 3.2%
- **Oil & Energy:** 2.9%
- **Manufacturing:** 2.6%
- **Other:** 50.1%

#### Lumity Benefits Solution

- **Information Technology and Services:** 19.0%
- **Computer & Network Security:** 9.5%
- **Transportation/Trucking/Railroad:** 7.9%
- **Computer Software:** 7.9%
- **Financial Services:** 6.3%
- **Insurance:** 6.3%
- **Entertainment:** 4.8%
- **Internet:** 4.8%
- **Marketing and Advertising:** 4.8%
- **Real Estate:** 4.8%
- **Other:** 23.8%

---
## Alternatives

### Alternatives to Insperity

- [ADP Payroll Services](https://www.g2.com/products/adp-payroll-services/reviews) — 4.0/5 stars (273 reviews)
- [G&A Partners Services](https://www.g2.com/products/g-a-partners-services/reviews) — 4.7/5 stars (64 reviews)
- [Sequoia Advisory](https://www.g2.com/products/sequoia-advisory/reviews) — 3.1/5 stars (24 reviews)
- [Fidelity 401(k) Plan Services](https://www.g2.com/products/fidelity-401-k-plan-services/reviews) — 4.2/5 stars (13 reviews)
- [Nava Benefits](https://www.g2.com/products/nava-benefits/reviews) — 4.8/5 stars (67 reviews)
- [Deloitte Consulting](https://www.g2.com/products/deloitte-consulting/reviews) — 4.2/5 stars (70 reviews)
- [Lever Talent](https://www.g2.com/products/lever-talent/reviews) — 4.8/5 stars (70 reviews)
- [Lumity Benefits Platform](https://www.g2.com/products/lumity-benefits-platform/reviews) — 4.7/5 stars (59 reviews)
- [FrankCrum](https://www.g2.com/products/frankcrum/reviews) — 4.7/5 stars (54 reviews)
- [INS Global](https://www.g2.com/products/ins-global/reviews) — 4.8/5 stars (33 reviews)

### Alternatives to Lumity Benefits Solution

- [Sequoia Advisory](https://www.g2.com/products/sequoia-advisory/reviews) — 3.1/5 stars (24 reviews)
- [Mercer](https://www.g2.com/products/mercer/reviews) — 3.8/5 stars (10 reviews)
- [Nava Benefits](https://www.g2.com/products/nava-benefits/reviews) — 4.8/5 stars (67 reviews)
- [G&A Partners Services](https://www.g2.com/products/g-a-partners-services/reviews) — 4.7/5 stars (64 reviews)
- [Deloitte Consulting](https://www.g2.com/products/deloitte-consulting/reviews) — 4.2/5 stars (70 reviews)
- [Lever Talent](https://www.g2.com/products/lever-talent/reviews) — 4.8/5 stars (70 reviews)
- [FrankCrum](https://www.g2.com/products/frankcrum/reviews) — 4.7/5 stars (54 reviews)
- [Aon Consulting](https://www.g2.com/products/aon-consulting/reviews) — 4.2/5 stars (3 reviews)
- [MSA](https://www.g2.com/products/msa/reviews) — 4.9/5 stars (32 reviews)
- [BenefitHub](https://www.g2.com/products/benefithub/reviews) — 4.1/5 stars (9 reviews)


---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/insperity-vs-lumity-benefits-solution)