LoyaltyPlant Reviews & Product Details

LoyaltyPlant is an e-commerce and digital customer engagement platform for restaurant chains. Founded in 2016 in New York, LoyaltyPlant is now a global leader in digital customer engagement for multi-country restaurant franchises. We've delivered 600+ projects across 35+ countries, working with brands like KFC, Papa Johns, Wendy's, Subway, and Dunkin'. We combine a branded mobile app and ordering site with world-class UX, a loyalty and gamification engine that grows order frequency and average order value, and a CRM with AI-powered marketing that drives repeat orders. The platform connects with POS, payment, and courier systems. Each client also gets a dedicated growth team focused on their business KPIs. Our mission is to empower restaurant innovators who prioritize exceptional customer experiences. We do this by being a dedicated partner that delivers business results our clients can measure.

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Overview by

Gala Grigoreva

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User Insights

Average based on 12 real user reviews.

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BE

Bora E.

Business Development Manager

Small-Business (50 or fewer emp.)

6/20/2024

"Recommend LoyaltyPlant for all QSR restaurants aiming to grow"

5/5

What do you like best about LoyaltyPlant?

It helped my Asian restaurant chain in Europe to expand and become independent from aggregators! Their product helps us work closely with guests (thanks to our loyalty program), receive direct feedback from customers, and track results from all marketing campaigns. Review collected by and hosted on G2.com.

What do you dislike about LoyaltyPlant?

Sometimes we experience technical issues with the connection of online orders to our POS system, but the team helps to resolve them instantly. Review collected by and hosted on G2.com.

MS

Michał S.

Small-Business (50 or fewer emp.)

4/25/2024

"I am the owner of a restaurant and we have a loyalty application from loyalty plant."

5/5

What do you like best about LoyaltyPlant?

the best thing about this application is that it is not just an application for ordering food, but a system thanks to which customers come back to us and it happens automatically, just one simple configuration is enough. Review collected by and hosted on G2.com.

What do you dislike about LoyaltyPlant?

We have been working together for some time and so far I am very satisfied, no negatives. Review collected by and hosted on G2.com.