LocaliQ Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the exceptional customer support from LocaliQ, noting their responsiveness, personalization, and strategic guidance. (26 mentions)

Users value the responsive team communication and ease of use that LocaliQ consistently provides during marketing efforts. (26 mentions)

Users value the team's helpfulness, noting their genuine care and proactive support for achieving success. (17 mentions)

Users highlight the significant business growth achieved with LocaliQ, boosting leads and enhancing marketing strategies effectively. (15 mentions)

Users appreciate the ease of use of LocaliQ, streamlining target audience selection and campaign management effortlessly. (15 mentions)

Users find LocaliQ expensive, emphasizing the challenge of high costs for small businesses with limited budgets. (7 mentions)

Users find the high costs of LocaliQ challenging, especially for small businesses with limited budgets. (6 mentions)

Users express concern over limited features in LocaliQ, impacting lead quality and regional support. (6 mentions)

Users face a lack of customer support with LocaliQ, resulting in a challenging learning experience. (6 mentions)

Users report overpromised sales results with vague metrics and aggressive upselling tactics, leading to dissatisfaction. (6 mentions)

5 Pros or Advantages of LocaliQ

1. Customer Support

Users praise the exceptional customer support from LocaliQ, noting their responsiveness, personalization, and strategic guidance.

See 26 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Marketing with Outstanding Support"

What do you like about LocaliQ?

I like the communication with the team and the ease of use that LocaliQ provides. Whenever we have a need or concern, our reps are always there to ass

Sales D.

Small-Business (50 or fewer emp.)

5.0/5

"Insightful with Solid results"

What do you like about LocaliQ?

I email and get a response in a quick timeline! Everyone I request assistance from is knowledgeable. My initial experience was excellent with my re

2. Helpful

Users value the responsive team communication and ease of use that LocaliQ consistently provides during marketing efforts.

See 26 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Marketing with Outstanding Support"

What do you like about LocaliQ?

I like the communication with the team and the ease of use that LocaliQ provides. Whenever we have a need or concern, our reps are always there to ass

Sales D.

Small-Business (50 or fewer emp.)

5.0/5

"Insightful with Solid results"

What do you like about LocaliQ?

I email and get a response in a quick timeline! Everyone I request assistance from is knowledgeable. My initial experience was excellent with my re

3. Team Helpfulness

Users value the team's helpfulness, noting their genuine care and proactive support for achieving success.

See 17 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Marketing with Outstanding Support"

What do you like about LocaliQ?

I like the communication with the team and the ease of use that LocaliQ provides. Whenever we have a need or concern, our reps are always there to ass

Drew J.

Enterprise (> 1000 emp.)

5.0/5

"A great team with a great business model."

What do you like about LocaliQ?

What I like best about LocaliQ is its diversity in assets/offerings. They essentially have something for all companies and businesses marketing or adv

4. Business Growth

Users highlight the significant business growth achieved with LocaliQ, boosting leads and enhancing marketing strategies effectively.

See 15 mentions

See Related User Reviews

Drew J.

Enterprise (> 1000 emp.)

5.0/5

"A great team with a great business model."

What do you like about LocaliQ?

What I like best about LocaliQ is its diversity in assets/offerings. They essentially have something for all companies and businesses marketing or adv

Andre M.

Small-Business (50 or fewer emp.)

4.5/5

"Powerful Multi-Channel Campaigns with Real-Time Analytics"

What do you like about LocaliQ?

It has great capability multiple channels advertising and campaign management which helps us target the right audience for great ROI. It has seamless

5. Ease of Use

Users appreciate the ease of use of LocaliQ, streamlining target audience selection and campaign management effortlessly.

See 15 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Marketing with Outstanding Support"

What do you like about LocaliQ?

I like the communication with the team and the ease of use that LocaliQ provides. Whenever we have a need or concern, our reps are always there to ass

Ft Lauderdale C.

Mid-Market (51-1000 emp.)

5.0/5

"Informative and organized"

What do you like about LocaliQ?

They are very organized and super informative. They keep me up to date on everything. They are openings to new ideas and trying new things and closing

5 Cons or Disadvantages of LocaliQ

1. Expensive

Users find LocaliQ expensive, emphasizing the challenge of high costs for small businesses with limited budgets.

See 7 mentions

See Related User Reviews

Ft Lauderdale C.

Mid-Market (51-1000 emp.)

5.0/5

"Informative and organized"

What do you dislike about LocaliQ?

Just like any business things cost money so the only downside is having to stay within a budget. It is not necessarily a dislike of LocaliQ just if yo

Andre M.

Small-Business (50 or fewer emp.)

4.5/5

"Powerful Multi-Channel Campaigns with Real-Time Analytics"

What do you dislike about LocaliQ?

The pricing can be a bit high but this do not out ways its advantages.

2. High Costs

Users find the high costs of LocaliQ challenging, especially for small businesses with limited budgets.

See 6 mentions

See Related User Reviews

Ft Lauderdale C.

Mid-Market (51-1000 emp.)

5.0/5

"Informative and organized"

What do you dislike about LocaliQ?

Just like any business things cost money so the only downside is having to stay within a budget. It is not necessarily a dislike of LocaliQ just if yo

Andre M.

Small-Business (50 or fewer emp.)

4.5/5

"Powerful Multi-Channel Campaigns with Real-Time Analytics"

What do you dislike about LocaliQ?

The pricing can be a bit high but this do not out ways its advantages.

3. Limited Features

Users express concern over limited features in LocaliQ, impacting lead quality and regional support.

See 6 mentions

See Related User Reviews

Anshu K.

Small-Business (50 or fewer emp.)

4.5/5

"LocaliQ"

What do you dislike about LocaliQ?

Some advanced features require a subscription, either annually or monthly. It is mainly for small organizations.

sheetal m.

Mid-Market (51-1000 emp.)

4.5/5

"LocaliQ; Magnificent Solution for Local Marketing, but Has Commitment Issues"

What do you dislike about LocaliQ?

LocaliQ records vague metrics, where it over promises users The commitment issues are recorded from LocaliQ, where unwanted renewals are made

4. Poor Customer Support

Users face a lack of customer support with LocaliQ, resulting in a challenging learning experience.

See 6 mentions

See Related User Reviews

Sales D.

Small-Business (50 or fewer emp.)

5.0/5

"Insightful with Solid results"

What do you dislike about LocaliQ?

Follow up could be better. Meaning, verifying the website is working as planned, advising on google rankings and actually benefits of any possible way

Gomez R.

Mid-Market (51-1000 emp.)

4.5/5

"Advanced Analytics That Drive Smart Decisions"

What do you dislike about LocaliQ?

They have poor customer support which lead to steep learning curve.

5. Sales

Users report overpromised sales results with vague metrics and aggressive upselling tactics, leading to dissatisfaction.

See 6 mentions

See Related User Reviews

Drew J.

Enterprise (> 1000 emp.)

5.0/5

"A great team with a great business model."

What do you dislike about LocaliQ?

From my experience, there are moments when they'll push you towards additional campaigns as a normal upselling initiative, but these are few and far b

Anita C.

Enterprise (> 1000 emp.)

4.5/5

"Strong Teamwork and Local Distribution Network for Small Businesses"

What do you dislike about LocaliQ?

Their account team changes representative often, it's taking time for us to build trust and expand the scope of work with their service.

Jodi A.

Community Relations Director

Small-Business (50 or fewer emp.)

8/13/2024

"Excellent results"

5/5

What do you like best about LocaliQ?

They are Local! Quick response time and we have seen great results! Review collected by and hosted on G2.com.

What do you dislike about LocaliQ?

Honestly can't think of anything. We are very happy with our services. Review collected by and hosted on G2.com.

Response from LocaliQ Marketing of LocaliQ

edit

Thank you for your review, Jodi! It's great to hear that our targeted strategies and services are hitting the mark for your business growth.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

8/14/2024

"Great Staff - Poor Billing"

4/5

What do you like best about LocaliQ?

What I like best is our account representatives. The local people we deal with that manage our website, advertisements, etc. They are so personable and have become family. They know our business and know what we expect out of a service. Review collected by and hosted on G2.com.

What do you dislike about LocaliQ?

What I dislike is the way we are billed. Billing is extremely confusing and I can never make sense of what we are actually being charged. Review collected by and hosted on G2.com.

Response from LocaliQ Marketing of LocaliQ

edit

We appreciate your feedback. We’re pleased to hear that you’ve built such a strong relationship with our local team. We are always looking for ways to improve and would like to hear more about your experience with billing – please email us at customerfeedback@localiq.com so we can discuss in more detail.

luiz. p.

Small-Business (50 or fewer emp.)

2/27/2024

"Attractive Marketing System"

5/5

What do you like best about LocaliQ?

It uses social media platforms to market products. It has a user-friendly interface. I like it because they do all the marketing for us. Review collected by and hosted on G2.com.

What do you dislike about LocaliQ?

It has been the most dependable platform for marketing product's and it has no dislikes. Review collected by and hosted on G2.com.

Recommendations to others considering LocaliQ:

It is the best platform to use to market products on and it's safe and reliable. Review collected by and hosted on G2.com.

What problems is LocaliQ solving and how is that benefiting you?

I like ReachLocal because they help market my products using social media platforms and I get to have lots of sells at ease. Review collected by and hosted on G2.com.

Response from LocaliQ Marketing of LocaliQ

edit

Thank you for your feedback, Luiz! We're pleased to hear that LocaliQ's social media marketing has made a difference for your business. We look forward to continuing to support your business growth.

Verified User in Government Administration

Small-Business (50 or fewer emp.)

8/13/2024

"Quality Recruiting Assistance"

4.5/5

What do you like best about LocaliQ?

The ease of sharing a posting to one platform and great customer service! Review collected by and hosted on G2.com.

What do you dislike about LocaliQ?

I have not seen what my post looks like once shared. Review collected by and hosted on G2.com.

Response from LocaliQ Marketing of LocaliQ

edit

Thank you for your review! We’re glad LocaliQ is helping you achieve your recruitment goals. We are always looking for ways to improve, and we would like to ensure your posts are previewed with you before they go live. Please contact customerfeedback@localiq.com so we can assist you further. Thank you!

Troy F.

Owner

Mid-Market (51-1000 emp.)

3/24/2023

"Very poor ad management, did not honor performance guarantee."

2.5/5

What do you like best about LocaliQ?

The implementation and onboarding experience left us feeling good about this decision, We had a good account team that listened to our needs and explained their processes Review collected by and hosted on G2.com.

What do you dislike about LocaliQ?

Overall we were displeased with ad performance but the LocalIQ team was able to work through the analytics with us and move forward. The issue may have been related to their AI engine not having enough time to spin up to full potential which takes upwards of 90 days. We didn't have that amount of time to wait and we didn't feel like that spin-up period was clearly communicated. Just something to be aware of. Review collected by and hosted on G2.com.

Recommendations to others considering LocaliQ:

I would strongly consider other options if you are looking at LocaliQ. Their ad performance guarantees will likely not be honored and your ads will go live without review by the account team or yourself. If you need to pause a non-performing ad it can take a week or more due to the multiple teams that need to coordinate this action. I'd highly recommend another option for managing your ads. Review collected by and hosted on G2.com.

What problems is LocaliQ solving and how is that benefiting you?

We implemented LocaliQ to help us manage our local advertising and they pitched their proprietary algorithm as a way to manage our local ad spend dynamically and more efficiently Review collected by and hosted on G2.com.

Response from Lauren B of LocaliQ

edit

Hi Troy. We're glad you were able to connect with a member of our customer care team to work on this. We are always looking for way to improve and appreciate your feedback.

Verified User in Business Supplies and Equipment

Mid-Market (51-1000 emp.)

6/19/2023

"A Game Changer for Small Business Marketing"

5/5

What do you like best about LocaliQ?

I love ReachEdge! It's transformed my digital marketing efforts. The Lead generation software is powerful, helping me turn visitors into customers. The digital advertising web presence solution works together seamlessly. ReachEdge has boosted my online presence and helped my business grow. Review collected by and hosted on G2.com.

What do you dislike about LocaliQ?

I have no complaints about ReachEdge. It has generated great results, maximizing my return on investment. ReachEdge has exceeded my expectations and I highly recommend it for small businesses. Review collected by and hosted on G2.com.

What problems is LocaliQ solving and how is that benefiting you?

ReachEdge addressed the common hurdles faced by our businesses in the digital marketing landscape and provided us with the necessary tools to expand our reach and achieve business growth. It was a great experience using ReachEdge and would suggest everyone try it to see results for your business. Review collected by and hosted on G2.com.

Response from Alexandra Howard of LocaliQ

edit

We're glad to hear that we've exceeded your expectations and helped your business grow. Thank you for sharing your positive experience!

Andy S.

Digitial Marketing and Social Media Consultant

Mid-Market (51-1000 emp.)

2/1/2023

"Solid Results + Responsive Client Services Team"

4.5/5

What do you like best about LocaliQ?

The client services team was always suggesting new tactics and new experiments to try. Very proactive in this way. Review collected by and hosted on G2.com.

What do you dislike about LocaliQ?

Not very transparent on the management fee percentage - it was baked into our CPL. Review collected by and hosted on G2.com.

Recommendations to others considering LocaliQ:

Ask a lot of questions. Stay focused on what you need, but know that they can grow with you - and will help you grow your business. Review collected by and hosted on G2.com.

What problems is LocaliQ solving and how is that benefiting you?

In my role as a digital marketer for a large multi-unit brand, I sought a partner that could improve our local PPC results and drive leads to each of our locations. ReachLocal did that and continued to innovate each year that I worked with them. Review collected by and hosted on G2.com.

Response from Alexandra Howard of LocaliQ

edit

Thank you for sharing your positive experience with our client services team at LocaliQ! We're thrilled to hear that they were proactive in suggesting new tactics and tests to help grow your business.

We appreciate your feedback regarding transparency on management fees. We value your feedback to help us improve.

We look forward to continuing to support your business growth. Thank you for choosing LocaliQ!

Verified User in Consumer Electronics

Small-Business (50 or fewer emp.)

1/28/2020

"Attentive and Thorough Customer Service Team"

4/5

What do you like best about LocaliQ?

I like the dashboard but the training that Wordstream provides to help you get acquainted with their Dashboard and a strong workflow for using it in conjunction with Google Ads is truly top notch. The customer support has been great as well. They really go out of their way to make sure you understand what changes will benefit your bottom line. Review collected by and hosted on G2.com.

What do you dislike about LocaliQ?

I think the dashboard could be a little more robust. Google changes things so rapidly so I understand it is hard for them to compete with that. It's not a huge problem for us but it's nice to know that Wordstream is and will always up their game to compete. Also, they just went through a restructuring and no longer have the service we were used to. Review collected by and hosted on G2.com.

Recommendations to others considering LocaliQ:

I think for a small business that wants to really expand their PPC ads this is a great tool to make your workflow easier and more effective. Too bad the restructuring changed how they offer services. Review collected by and hosted on G2.com.

What problems is LocaliQ solving and how is that benefiting you?

Easy and effective workflow while using Google Ads. Also, with the rapid evolving Google policies and changes to their processes it helps to have a Wordstream representative to help guide you through these changes. Review collected by and hosted on G2.com.

Michael C.

Google Ads Manager

Small-Business (50 or fewer emp.)

12/8/2021

"Very Helpful For Beginners Doing Google Ads"

5/5

What do you like best about LocaliQ?

I like the feature where you get to schedule a monthly 1-on-1 for consultation. There's a lot of blogs that are very informative. Keyword Research is helpful. The whole platform is very intuitive. Review collected by and hosted on G2.com.

What do you dislike about LocaliQ?

Everything got a lot more expensive. Prices keep going up Review collected by and hosted on G2.com.

Response from Alexandra Howard of LocaliQ

edit

We're pleased to hear that our platform has been helpful for your search campaigns. We understand your concern about the rising prices, and we are committed to delivering valuable solutions while keeping the costs in mind. Thank you for sharing your feedback with us.

Nate G.

Owner

Small-Business (50 or fewer emp.)

8/24/2021

"Amazing Service"

5/5

Describe the project or task LocaliQ helped with:

I hired Reach local about 3 years ago to help my business manage my Google Ads. They are very thorough in what they do! I loved learning about how ads worked. They capture many statistics, which is super helpful to understand how to adjust your ads over time. I loved this company so much that I am now in the process of moving over my website to them as well. Review collected by and hosted on G2.com.

What do you like best about LocaliQ?

I love how thorough they are in the research they do to provide the best experience possible. My rep, Katie, is always available to help explain anything that I may need. I have learned a lot from her already. They are all so friendly. Review collected by and hosted on G2.com.

What do you dislike about LocaliQ?

There is not any area that I do not like about them. The company is great. Review collected by and hosted on G2.com.

What problems is LocaliQ solving and how is that benefiting you?

I have been with another website company that has created a disaster for my online presence, so they are helping to reboot my business's website. I realized how important it is to have a TEAM PLAYER type of company on my side. Review collected by and hosted on G2.com.