--- title: Listo Reviews meta_title: 'Listo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how Listo works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 15 scale: '5' date_modified: '2026-09-28' parent_category: name: Hospitality url: https://www.g2.com/categories/hospitality ---

Listo Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the easy setup of Listo, facilitating quick adaptation and smooth implementation for staff. (4 mentions)
Users appreciate the responsive customer support from the Listo team, enhancing their overall experience and satisfaction. (3 mentions)
Users value the ease of use of Listo, praising its simplicity and helpful support during implementation. (3 mentions)
Users value the responsive and helpful staff support of Listo, enhancing their overall experience and satisfaction. (3 mentions)
Users appreciate the effective communication provided by Listo, enhancing collaboration and support during implementation and usage. (2 mentions)
Users express concerns about poor reporting, which limits their ability to accurately address issues with Listo. (1 mentions)
Users find the slow service disappointing, as transactions take significantly longer than competitors with lower charges. (1 mentions)

Top Pros or Advantages of Listo

Top Cons or Disadvantages of Listo

Listo Reviews (15)

Reviews

Listo Reviews (15)

5.0
15 reviews
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Meliena C.
MC
Meliena C.
Small-Business (50 or fewer emp.)
"Revolutionized VIP Communication with Ease"
5/5
What do you like best about Listo?

I like that Listo is very easy to use for myself, my staff, and the guests. It makes assigning sections, servers, and quick responses easy and fast. This is particularly important when we experience technical issues with a watch used by the servers. I appreciate that guests can access the menu and communicate quickly with their server without any hassle from their phones, which enhances service efficiency. It saves me time and headaches since I can manage everything from my laptop, especially with the sections changing daily. Guests having the ability to add their own messages like 'another round' or 'please bring napkins' before the server heads to the box significantly boosts the efficiency and pro-efficiency of service. The initial setup was also very easy and simple, which I value tremendously. Review collected by and hosted on G2.com.

What do you dislike about Listo?

The only thing I could recommend is making it easier to switch tables from one section to another by simply clicking the table number and having an option to move to whichever section I need, rather than the drag-and-drop that is currently the only way to accomplish this. It's not ideal because it can be time-consuming and sometimes it glitches, causing me to have to start over. I have about 91 boxes (tables) to move around, and sometimes I have to create new sections, which is a bit difficult with the drag-and-drop option. Review collected by and hosted on G2.com.

MM
Mark M.
General Manager
Small-Business (50 or fewer emp.)
"Highly recommend for high volume Optometry practices."
5/5
What do you like best about Listo?

Listo offers our practice a straightforward paging system that helps streamline and accelerate in-office communication. With this, we can devote more attention to the patients in front of us and spend less time managing workflow. Review collected by and hosted on G2.com.

What do you dislike about Listo?

When we initially implemented Listo, we encountered some issues with certain hardware not communicating correctly. However, these problems were addressed through subsequent software updates. I think we were among the first optometry practices to adopt it. Review collected by and hosted on G2.com.

Eslynn C.
EC
Eslynn C.
Assistant manager
Small-Business (50 or fewer emp.)
"Exceptionally Fast and Accurate Communication"
5/5
What do you like best about Listo?

How accurate and fast it is with the communication. Review collected by and hosted on G2.com.

What do you dislike about Listo?

How sometimes it has issues with the URL loadings. Review collected by and hosted on G2.com.

Fernando Manuel V.
FV
Fernando Manuel V.
Intake Specialist
Mid-Market (51-1000 emp.)
"Very reliable, trustworthy and efficient"
5/5
What do you like best about Listo?

It's reliability and efficiency with no hidden fees. Review collected by and hosted on G2.com.

What do you dislike about Listo?

The one downside would be that it does not perform as it should in other countries. Review collected by and hosted on G2.com.

Arthur P.
AP
Arthur P.
Infrastructure Support Specialist
Mid-Market (51-1000 emp.)
"Highly recommend to improve flow and communication."
4.5/5
What do you like best about Listo?

Listo was implemented during our all-star break but wish we had started at the beginning of the season. The ease of scanning and answering questions turned a response time from 1-2 innings to 5 minutes. Our total downtime for the season was 10-15 hours for an 86 game season. The ability to direct report, know who is working on the current issues, and have accountability are but 3 of the many reasons I highly recommend Listo. From an end user, the requirement of scanning a QR code and selecting 4 drop-downs allowed an ease of access for them as well, which I think encouraged them to report issues instead of a wait-and-see approach. Review collected by and hosted on G2.com.

What do you dislike about Listo?

No downside to report but we will be expanding our reporting options for users to select to help pinpoint the issue at hand. Review collected by and hosted on G2.com.

Jonathan R.
JR
Jonathan R.
Director Of Operations & People
Small-Business (50 or fewer emp.)
"Great way to enhance service and guest experiences"
5/5
What do you like best about Listo?

The user interface is very clean and easy to manage. The data points are great to have and support the ability to review productivity; having the daily reporting access is perfect to see where requests are coming from.

I also appreciate the Listo team in their support making it for an easy setup and offering support as needed. Review collected by and hosted on G2.com.

What do you dislike about Listo?

So for nothing to report, they are open to taking suggestions for future updates. Review collected by and hosted on G2.com.

AT
Andrey T.
Director of Suites
Enterprise (> 1000 emp.)
"Listo is a great company to work with"
5/5
What do you like best about Listo?

It was an absolute pleasure to work with the Listo team throughout the entire process of adopting their platform in our suites. They were incredibly communicative, accommodating, and proactive in addressing the challenges we faced during adoption. Their flexibility and dedication were instrumental in supporting the successful launch of the Listo platform. Even now, they remain open to feedback and are actively developing new features to ensure the platform continues to meet our evolving needs. Review collected by and hosted on G2.com.

What do you dislike about Listo?

There is nothing that i dislike about Listo. Review collected by and hosted on G2.com.

Jeremiah R.
JR
Jeremiah R.
Commissary Manager - PGA Championships of America
Mid-Market (51-1000 emp.)
"Great Sportservice Warehouse Implementation"
5/5
What do you like best about Listo?

I used the Listo application at our F&B Warehouse at American Family Field in Milwaukee. We used Listo as an in-stadium requisition tool and command center for communication. We had Listo QR codes added to every concession stand in the ballpark, and most staff were willing and able to use the application very fast. Overall, the feedback was great from all staff. As a warehouse operation, we were able to stay more organized and increase our productivity as a group. Review collected by and hosted on G2.com.

What do you dislike about Listo?

There were definitely not many negatives when considering Listo as an application. Review collected by and hosted on G2.com.

YC
yanet C.
Retail Director
Small-Business (50 or fewer emp.)
"Innovative Smart Communication"
5/5
What do you like best about Listo?

What I love about Listo is being able to program specific tasks for various locations in the clinic, this has made it very versatile. Listo also has a variety of features such as daily and weekly metrics that helps manage our business goals. We also love the feature where we can schedule specific and individual tasks to each of our employees. Not to mention the cute add on's like being able to add a photo of your employee on their profile to make it more personable. Review collected by and hosted on G2.com.

What do you dislike about Listo?

I don't like that I did not implement Listo a lot sooner. Review collected by and hosted on G2.com.

JP
James P.
Maintenance Manager
Mid-Market (51-1000 emp.)
"Simple platform, easy to use"
5/5
What do you like best about Listo?

The simplicity and almost total customization capabilities. Employees can easily adapt and understand how to use it. Staff is helpful for implementation and happy to support us if any issues pop up Review collected by and hosted on G2.com.

What do you dislike about Listo?

The only issue I can come up with if any is the use of the watches with the potential for damage Review collected by and hosted on G2.com.