# LionWheel Reviews
**Vendor:** LionWheel  
**Category:** [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 12
## About LionWheel
Friendly Route Planner for your local deliveries. Awesome driver app and 1-click Integrations to all platforms.




## LionWheel Reviews
  ### 1. LionWheel Simplified Our Delivery Process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tzahi E. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2024

**What do you like best about LionWheel?**

As a garden tools store owner, delivering on time is key to maintaining customer trust, and LionWheel has made a huge difference. The system’s route optimization has helped us not only speed up deliveries but also lower fuel costs, which is a big win for our business.

Managing our orders is now much more efficient since LionWheel integrates easily with our systems, and we no longer worry about delays or mix-ups. Our customers love being able to track their deliveries in real-time, and it’s reduced the number of inquiries we get about order status. Our delivery team also enjoys using the app—it’s easy to navigate and keeps everything running smoothly. The support from LionWheel has been outstanding, and they’ve always been there when we needed help.

**What do you dislike about LionWheel?**

Setup took a bit of time, but the benefits are worth it.

**What problems is LionWheel solving and how is that benefiting you?**

LionWheel has improved our delivery process by optimizing routes, reducing both delivery times and fuel costs. It integrates seamlessly with our systems, making order management easier and more accurate. The real-time tracking keeps customers informed, reducing follow-up calls and boosting satisfaction. Overall, it has saved us time, money, and made our deliveries more reliable.

  ### 2. Managing deliveries wit Lionwheel

**Rating:** 5.0/5.0 stars

**Reviewed by:** פיני . | Branch Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about LionWheel?**

We are providing catering service, keeping our customers happy with timely and reliable deliveries is key. LionWheel has played a big role in making this happen. The route planning feature ensures our deliveries are faster, which our customers love, and it’s helped us save on fuel too. The integration with our existing systems makes managing large orders smooth and hassle-free.

Our customers especially appreciate the real-time tracking feature, which keeps them informed about their deliveries every step of the way. This has reduced the number of follow-up calls we receive and increased customer satisfaction. The app is also easy for our drivers to use, which means smoother operations and better service for our clients. And whenever we’ve needed support, LionWheel has been there to help quickly.

**What do you dislike about LionWheel?**

Needed some adjustments to fit our specific needs.

**What problems is LionWheel solving and how is that benefiting you?**

LionWheel has addressed some of our biggest challenges in catering delivery. One major issue was keeping our customers informed about their orders without overwhelming our team. The real-time tracking feature has been a game-changer, allowing customers to see exactly where their delivery is without needing to call us for updates. This has led to a noticeable drop in follow-up inquiries and a significant boost in customer satisfaction.

  ### 3. LionWheel Has Greatly Improved Our Catering Deliveries

**Rating:** 5.0/5.0 stars

**Reviewed by:** מוטי . | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2024

**What do you like best about LionWheel?**

As a food catering business, timely deliveries are everything. Before using LionWheel, managing multiple deliveries was tough, but this platform has really changed that for us. The route planning feature has made our deliveries faster and cut down on fuel costs. Managing large orders is now much easier because LionWheel fits right into our existing systems.

Our clients love the real-time tracking—they can see exactly when their orders will arrive, which has boosted their confidence in us. Even our drivers, who weren’t thrilled about using new tech, quickly got comfortable with the easy-to-use LionWheel app. Plus, whenever we needed help, the support team was always there.

**What do you dislike about LionWheel?**

Customizing features for our specific needs required extra effort.

**What problems is LionWheel solving and how is that benefiting you?**

LionWheel is solving several key problems for our catering business. First, it helps us plan the best delivery routes, which has saved us time and reduced fuel costs. This means we can deliver food to our clients more quickly and efficiently. Second, it makes managing large orders much easier by integrating smoothly with our existing systems, so everything is organized in one place.

  ### 4. LionWheel is essential for B2B spirits distribution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yaniv L. | Distribution Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2024

**What do you like best about LionWheel?**

As the deliveries manager for a spirits distributor, LionWheel has been a game-changer for our B2B operations. The platform’s ability to handle complex delivery schedules and optimize routes has saved us both time and money. Its integration with our existing systems allows us to manage bulk orders and deliveries seamlessly. The B2B features, like automated order management and real-time tracking, have improved communication with our business clients, keeping them informed and satisfied. Our drivers also appreciate how easy the app is to use, which makes their jobs more efficient. LionWheel’s support team is always quick to respond, ensuring we get the most out of the platform.

**What do you dislike about LionWheel?**

The platform has a learning curve, especially for team members who are less tech-savvy.

**What problems is LionWheel solving and how is that benefiting you?**

LionWheel is solving several key problems in our B2B spirits distribution operations. First, it optimizes complex delivery routes, saving us significant time and reducing fuel costs, which directly benefits our bottom line. The platform also seamlessly integrates with our existing systems, allowing us to manage bulk orders and deliveries more efficiently. This has minimized manual errors and streamlined our operations, leading to faster and more reliable service for our business clients.

Additionally, the real-time tracking feature has greatly improved communication with our clients, keeping them informed about their orders’ status and enhancing their overall satisfaction. The automated order management tools have reduced the time and effort required to handle large volumes of orders, freeing up our team to focus on other important tasks. Overall, LionWheel has made our delivery process more efficient, accurate, and client-friendly, which has been a huge benefit to our business.

  ### 5. Warm recommendation to LIONWHEEL for outstanding services

**Rating:** 5.0/5.0 stars

**Reviewed by:** יהונתן . | Digital Marketing Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about LionWheel?**

The LIONWHEEL company was at our disposal and helped us a lot in setting up a high-quality and digital delivery system in the best and most professional way!

My name is Jonathan from the municipality of Ashkelon. Following the war situation that hit our region, we established food and grocery distribution centers for needy families to help them with their household finances following the war. In the beginning, managing the distribution system was done using manual pages and disorganized deliveries. It so happened that drivers drove around for many hours under alarms and the threat of missiles in the food distribution in the city.

Thanks to the LIONWHEEL company's delivery system - we made the process completely digital, the list of package recipients was entered into the system as well as the delivery drivers, thus creating a controlled and supervised delivery fleet with significant advantages from the system: creation of an adapted and shortened route for each driver, ability to contact the delivery recipient while traveling , the possibility to update the delivery status live and other significant benefits.

LIONWHEEL provided the system for us completely voluntarily and stood by us during these difficult times for the well-being of the residents.
We greatly appreciate the assistance and highly recommend them!

Best regards,
Jonathan - Ashkelon municipality

**What do you dislike about LionWheel?**

Nothing that we know of. For us everything was perfectly fine.

**What problems is LionWheel solving and how is that benefiting you?**

Thanks to the LIONWHEEL company's delivery system - we made the process completely digital, the list of package recipients was entered into the system as well as the delivery drivers, thus creating a controlled and supervised delivery fleet with significant advantages from the system: creation of an adapted and shortened route for each driver, ability to contact the delivery recipient while traveling , the possibility to update the delivery status live and other significant benefits.

LIONWHEEL provided the system for us completely voluntarily and stood by us during these difficult times for the well-being of the residents.
We greatly appreciate the assistance and highly recommend them!

Best regards,
Jonathan - Ashkelon municipality

  ### 6. Best solutions for managing my delivery operation

**Rating:** 5.0/5.0 stars

**Reviewed by:** ‪Eran B. | owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2024

**What do you like best about LionWheel?**

I use lionwheel for almost all aspects of my operation. Besides managing all deliveries, I also use it to collect and pack all orders, follow the inventory I need for all orders, connecting with my customers and with my delivery guys, planning routes and much more. Their customer service is great and they have a solution to every need that I have.

**What do you dislike about LionWheel?**

I would like the option to connect with my customers on lionwheel using whatsapp. I have been told by them it's in the making. I think this will be a game changer.

**What problems is LionWheel solving and how is that benefiting you?**

I use it to manage deliveries. It's very efficient and saves me a lot of time in packing, building routes, connecting with customers using sms and following the inventory I need for all deliveries.

  ### 7. Amazing Route Optimization that Saves Time and Money!

**Rating:** 5.0/5.0 stars

**Reviewed by:** ola s. | Manager in the company, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2024

**What do you like best about LionWheel?**

LionWheel’s route optimization is fantastic. It automatically creates the best routes for our deliveries, saving us time and cutting down on fuel costs. This is our managing tool that we are using everyday. We always getting a good support from the team.

**What do you dislike about LionWheel?**

It would be nice to have more options to customize routes for unique needs, but it still works great for us.

**What problems is LionWheel solving and how is that benefiting you?**

The optimized routes mean our drivers spend less time on the road, which has reduced our costs and allowed us to make more deliveries. This efficiency has been a game-changer for our business.

  ### 8. LionWheel Makes OurPet Shop Deliveries Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** David O. | Shop Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2024

**What do you like best about LionWheel?**

As the manager of a pet shop, getting deliveries right is crucial, and LionWheel has made managing them much easier. It helps us plan efficient delivery routes, saving time and money, and integrates seamlessly with our existing systems so we can handle orders and deliveries all in one place.

**What do you dislike about LionWheel?**

Setup took a little time, but the benefits are worth it.

**What problems is LionWheel solving and how is that benefiting you?**

Lionwheel helps us to transfer deliveries to couriers that we are working with. It happening automatically and save us a lot of time and mistakes.

  ### 9. I have been working with LionWheel for a year and I am very satisfied.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tomer G. | Website Manager & User Acqusition, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2024

**What do you like best about LionWheel?**

I've been using LionWheel for the past year to manage my online store's shipping, and I'm extremely satisfied with it. The real-time tracking feature has been a game-changer, allowing me to keep my customers informed about the status of their orders. The software also integrates seamlessly with my shipping carrier, making the process of creating shipping labels a breeze. While I would love to see more customization options in the reporting feature, overall, LionWheel has significantly improved the efficiency of my shipping operations and has helped me provide a better customer experience."

**What do you dislike about LionWheel?**

Truth be told, anything I don't like about the software I tell customer service and they just adjust the software according to my needs.

**What problems is LionWheel solving and how is that benefiting you?**

The software manages my deliveries in front of my drivers. It is very strong and makes the work easier.

  ### 10. Transformative Delivery Management with Exceptional Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** ליאורה . | Back Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2024

**What do you like best about LionWheel?**

LionWheel has transformed our delivery operations with its advanced route optimization and real-time tracking features. The platform is intuitive and provides us with everything we need to manage our deliveries efficiently.

**What do you dislike about LionWheel?**

The initial setup required a bit of a learning curve, but the comprehensive onboarding process and support team helped us get up to speed quickly.

**What problems is LionWheel solving and how is that benefiting you?**

LionWheel’s automated route planning has significantly reduced our delivery times and operational costs. The ability to track deliveries in real-time and communicate effectively with our drivers has streamlined our processes and improved our overall service quality.

  ### 11. Easy Integration and Happy Customers

**Rating:** 5.0/5.0 stars

**Reviewed by:** גלית . | orders manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 07, 2024

**What do you like best about LionWheel?**

LionWheel made our delivery process a lot smoother. It was easy to connect with our WooCommerce store  and the route planning helps us deliver faster, making our customers happy. I an using Lionweheel every day.

**What do you dislike about LionWheel?**

The dashboard could be easier to use and more understandable

**What problems is LionWheel solving and how is that benefiting you?**

With better route planning and real-time updates, we’ve had fewer delivery delays and better communication with customers. This has led to fewer calls to our support team and much happier clients. LionWheel has really helped improve our service.

  ### 12. Adaptable, flexible, informative information for your deliveries

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shaylynn B. | Customer Service, Food & Beverages, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 20, 2023

**What do you like best about LionWheel?**

LionWheel allows us to manage delivery routing and send tracking information to our customers in a clean, user-friendly way. The app was easy to install and was a fairly seamless transition. It fits right into our daily routine of scheduling our deliveries. The team is always accommodating, and has even worked with us to add custom features to improve our process using the app! We use this daily for all of our deliveries.

**What do you dislike about LionWheel?**

There are some bugs with the map as I believe they use a separate app rather than Google Maps itself, but the team is very quick to address any issues. The SMS notifications are also sent by a different number with every notification so some of our customers have complained that it is filling up their messages on delivery day. The plans for SMS billing are also a little complicated as they are currently. We do miss being able to send the notifications via email as well, as not all of our customers have access to consistent cell service

**What problems is LionWheel solving and how is that benefiting you?**

Routing, live tracking and arrival notifications, Proof of Delivery



- [View LionWheel pricing details and edition comparison](https://www.g2.com/products/lionwheel/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A56%3A27+-0500&secure%5Bsession_id%5D=0f3f6434-7f8c-4a29-9225-a7194938c9dc&secure%5Btoken%5D=c97e6fa6b7b7f37cf0b02382b6d63a9e72c4449b0d73131ac65fdadc09eca6a7&format=llm_user)

## LionWheel Features
**Dispatching**
- Route optimization
- Auto dispatch
- Order management

**Customer portal**
- Status updates
- Real-time driver tracking
- Customer communication
- Customer feedback
- Delivery customization

**Driver tools**
- Proof of delivery
- Onboarding
- Adaptive deliveries

**Reports**
- Delivery metrics
- Heat maps
- Driver rating

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