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Liongard

By Liongard

4.6/5(58)
4.6 out of 5 stars
5 star
77%
4 star
20%
3 star
0%
2 star
0%
1 star
1%

How would you rate your experience with Liongard?

See all 58 Liongard reviews

Liongard Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value Liongard for its real-time visibility and automated change management, enhancing security and compliance effectively. (7 mentions)
Users commend the excellent customer support of Liongard, especially during onboarding and for fast resolution times. (6 mentions)
Users value the easy integrations of Liongard, enabling smooth connections and automated documentation across client systems. (6 mentions)
Users value Liongard's reliability in providing real-time visibility and proactive change management, enhancing overall operational efficiency. (6 mentions)
Users value the seamless team collaboration features of Liongard, enhancing integration and reporting across client systems. (6 mentions)
Users find the initial setup complex, requiring significant time investment and technical expertise to utilize the system fully. (5 mentions)
Users face a difficult learning curve due to extensive configuration and educating coworkers for successful adoption. (5 mentions)
Users find the reporting output lacking in presentation, making it hard to deliver client-ready documents. (4 mentions)
Users find the complex reporting features of Liongard difficult to navigate and unsatisfactory for client presentations. (3 mentions)
Users face a difficult setup with Liongard, requiring significant time investment and technical expertise for customization. (3 mentions)

5 Pros or Advantages of Liongard

1. Features
Users value Liongard for its real-time visibility and automated change management, enhancing security and compliance effectively.
See 7 mentions

See Related User Reviews

Mike B.
MB

Mike B.

Small-Business (50 or fewer emp.)

4.5/5

"Liongard"

What do you like about Liongard?

Alerting is easy but also (if you don't mind learning JmesPath) customizable. Liongard gathers the data and gives you alot of built-in metrics but giv

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great for Change Management, But Needs More Vendor Coverage"

What do you like about Liongard?

Our experience with Liongard has been nothing short of exceptional. As a system automation and AI specialist, having a tool that provides real-time vi

2. Customer Support
Users commend the excellent customer support of Liongard, especially during onboarding and for fast resolution times.
See 6 mentions

See Related User Reviews

Paul M.
PM

Paul M.

Small-Business (50 or fewer emp.)

4.0/5

"The missing link in multi tenant security management"

What do you like about Liongard?

It connects to all my services, products and produces 1 heli-view on what is going on. This enables me to guide my customers into the world of complia

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Information Hub"

What do you like about Liongard?

Liongard provides a single pane of glass to provide information across my systems. Change detection and tracking can help tremendously in troubleshoot

3. Integrations
Users value the easy integrations of Liongard, enabling smooth connections and automated documentation across client systems.
See 6 mentions

See Related User Reviews

Mike B.
MB

Mike B.

Small-Business (50 or fewer emp.)

4.5/5

"Liongard"

What do you like about Liongard?

Alerting is easy but also (if you don't mind learning JmesPath) customizable. Liongard gathers the data and gives you alot of built-in metrics but giv

Paul M.
PM

Paul M.

Small-Business (50 or fewer emp.)

4.0/5

"The missing link in multi tenant security management"

What do you like about Liongard?

It connects to all my services, products and produces 1 heli-view on what is going on. This enables me to guide my customers into the world of complia

4. Reliability
Users value Liongard's reliability in providing real-time visibility and proactive change management, enhancing overall operational efficiency.
See 6 mentions

See Related User Reviews

Paul M.
PM

Paul M.

Small-Business (50 or fewer emp.)

4.0/5

"The missing link in multi tenant security management"

What do you like about Liongard?

It connects to all my services, products and produces 1 heli-view on what is going on. This enables me to guide my customers into the world of complia

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Information Hub"

What do you like about Liongard?

Liongard provides a single pane of glass to provide information across my systems. Change detection and tracking can help tremendously in troubleshoot

5. Team Collaboration
Users value the seamless team collaboration features of Liongard, enhancing integration and reporting across client systems.
See 6 mentions

See Related User Reviews

CS

Chodisetty S.

Mid-Market (51-1000 emp.)

5.0/5

"Liongard is the attack surface Mastery"

What do you like about Liongard?

Liongard summarizes all asset inventories, changes and alerts into one single dashboard.

AP

Adrian P.

Small-Business (50 or fewer emp.)

4.5/5

"Keeping the house safe"

What do you like about Liongard?

In the support space we so often experience standards drift with the service desk team trying to resolve the end user issues and needing to sometime d

5 Cons or Disadvantages of Liongard

1. Complex Setup
Users find the initial setup complex, requiring significant time investment and technical expertise to utilize the system fully.
See 5 mentions

See Related User Reviews

JM

Jeremy M.

Small-Business (50 or fewer emp.)

4.0/5

"Transformative Tool"

What do you dislike about Liongard?

It takes time and patience to get the platform configured for your needs. If you have a large number of environments to manage, it can be an almost fu

Paul M.
PM

Paul M.

Small-Business (50 or fewer emp.)

4.0/5

"The missing link in multi tenant security management"

What do you dislike about Liongard?

I miss the 'sexyness' of the system, though everything is there, you have to be a technician to use all aspects of the system. luckely, as an MS(S

2. Difficult Learning
Users face a difficult learning curve due to extensive configuration and educating coworkers for successful adoption.
See 5 mentions

See Related User Reviews

Paul M.
PM

Paul M.

Small-Business (50 or fewer emp.)

4.0/5

"The missing link in multi tenant security management"

What do you dislike about Liongard?

I miss the 'sexyness' of the system, though everything is there, you have to be a technician to use all aspects of the system. luckely, as an MS(S

Cody P.
CP

Cody P.

Mid-Market (51-1000 emp.)

3.5/5

"Significant lifting up front, but can pay off if you stick with it"

What do you dislike about Liongard?

There is a HUGE upfront time investment to configure and properly stand up the environment. Once you tackle that, you need to then educate and work on

3. Poor Reporting
Users find the reporting output lacking in presentation, making it hard to deliver client-ready documents.
See 4 mentions

See Related User Reviews

PW

patrick w.

Mid-Market (51-1000 emp.)

5.0/5

"The Most Powerful MSP Tool on the Market"

What do you dislike about Liongard?

the reporting output is not 'pretty' enough for client delivery

Richard D.
RD

Richard D.

Small-Business (50 or fewer emp.)

5.0/5

"Takes a bit of work up front, Well worth it!"

What do you dislike about Liongard?

Reports are not great. You can get a lot of detail but they are not always in an easy to read format.

4. Complex Reporting
Users find the complex reporting features of Liongard difficult to navigate and unsatisfactory for client presentations.
See 3 mentions

See Related User Reviews

PW

patrick w.

Mid-Market (51-1000 emp.)

5.0/5

"The Most Powerful MSP Tool on the Market"

What do you dislike about Liongard?

the reporting output is not 'pretty' enough for client delivery

Richard D.
RD

Richard D.

Small-Business (50 or fewer emp.)

5.0/5

"Takes a bit of work up front, Well worth it!"

What do you dislike about Liongard?

Reports are not great. You can get a lot of detail but they are not always in an easy to read format.

5. Difficult Setup
Users face a difficult setup with Liongard, requiring significant time investment and technical expertise for customization.
See 3 mentions

See Related User Reviews

Chris S.
CS

Chris S.

Small-Business (50 or fewer emp.)

4.5/5

"Great for finding historical information"

What do you dislike about Liongard?

The initial setup is a big task and easy to sink lots of hours into it.

Cody P.
CP

Cody P.

Mid-Market (51-1000 emp.)

3.5/5

"Significant lifting up front, but can pay off if you stick with it"

What do you dislike about Liongard?

There is a HUGE upfront time investment to configure and properly stand up the environment. Once you tackle that, you need to then educate and work on

Liongard Reviews (6)

Reviews

Liongard Reviews (6)

4.6
58 reviews
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Mike B.
MB
Mike B.
Automation Team Lead
Small-Business (50 or fewer emp.)
More Options
"Liongard"
4.5/5
What do you like best about Liongard?

Alerting is easy but also (if you don't mind learning JmesPath) customizable. Liongard gathers the data and gives you alot of built-in metrics but gives you the power to write simple code to then create alerts for any of the data it pulls in. The ability to see change detections alone is worth the price of admission. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

No realtime alerts, development is active but slow Review collected by and hosted on G2.com.

Paul M.
PM
Paul M.
Manager
Small-Business (50 or fewer emp.)
More Options
"The missing link in multi tenant security management"
4/5
What do you like best about Liongard?

It connects to all my services, products and produces 1 heli-view on what is going on. This enables me to guide my customers into the world of compliancy of o so many systems where we have to adhere to.

This is one way, so security is on!

Support is very good in my experience. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

I miss the 'sexyness' of the system, though everything is there, you have to be a technician to use all aspects of the system.

luckely, as an MS(S)P we have technicians

Anyways, everything has room for improvement! Review collected by and hosted on G2.com.

KM
Kris M.
Director of Technology
Small-Business (50 or fewer emp.)
More Options
"Liongard for MSSP's."
5/5
What do you like best about Liongard?

I like how easy it is to use. The reporting features are also great. You can customize some of your own reports for various clients to give you some great details needed for any changes that are also going on for your environment to aid you in you monthly billing for your clients. It is relatively easy to implement into your own environment and client environments. We have not had a need to reach out to customer support much lately because the system is fairly easy to use. We do frequently use this portal to look for changes in our client environments when any kind of issues happen. We found it relatively easy to integrate Liongard into our day to day and monthly reporting. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

The UI has not had a lot of ease of use updating done lately. It would be great to see the UI a bit more user friendly and intuitive. Review collected by and hosted on G2.com.

Kyle M.
KM
Kyle M.
Core Services Leader
Mid-Market (51-1000 emp.)
More Options
"Provides valuable data from a range of sources that helps generate meaningful insights"
4.5/5
What do you like best about Liongard?

The range of data it can pull from the various data sources is amazing.

Out of the box the integrations and inspectors matches our tech stack almost entirely.

Puts so much useful information at your finger tips and you can go back 18 months which is amazing for support and trying to determin when something happened Review collected by and hosted on G2.com.

What do you dislike about Liongard?

There is no way to change the data except with JMESPath which is a little limiting. Also cannot add any custom inspectors.

Currently also no way to report on changes Review collected by and hosted on G2.com.

Scott K.
SK
Scott K.
Service Delivery Manager
Small-Business (50 or fewer emp.)
More Options
"Attack Surface Management"
5/5
What do you like best about Liongard?

All possible attack vectors are accounted for. Integrations into industry leading platforms for direct flow of information, and when I want the information, I know I can get it in Liongard. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

Reports are not "pretty". Information is there, but you have to understand what you are looking at. Customers would be confused. Review collected by and hosted on G2.com.

MS
Michael S.
Cyber Services Manager
Mid-Market (51-1000 emp.)
More Options
"The only choice for change detections"
5/5
What do you like best about Liongard?

My favorite thing about Liongard is the ability to connect all of our clients systems and applications easily, as well as implement automated documentation and change detection across all of those systems. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

There is nothing to not like about Liongard. Review collected by and hosted on G2.com.

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Liongard
4.6/5(58)