Liongard Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value Liongard for its real-time visibility and automated change management, enhancing security and compliance effectively. (7 mentions)

Users commend the excellent customer support of Liongard, especially during onboarding and for fast resolution times. (6 mentions)

Users value the easy integrations of Liongard, enabling smooth connections and automated documentation across client systems. (6 mentions)

Users value Liongard's reliability in providing real-time visibility and proactive change management, enhancing overall operational efficiency. (6 mentions)

Users value the seamless team collaboration features of Liongard, enhancing integration and reporting across client systems. (6 mentions)

Users find the initial setup complex, requiring significant time investment and technical expertise to utilize the system fully. (5 mentions)

Users face a difficult learning curve due to extensive configuration and educating coworkers for successful adoption. (5 mentions)

Users find the reporting output lacking in presentation, making it hard to deliver client-ready documents. (4 mentions)

Users find the complex reporting features of Liongard difficult to navigate and unsatisfactory for client presentations. (3 mentions)

Users face a difficult setup with Liongard, requiring significant time investment and technical expertise for customization. (3 mentions)

5 Pros or Advantages of Liongard

1. Features

Users value Liongard for its real-time visibility and automated change management, enhancing security and compliance effectively.

See 7 mentions

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MB

Mike B.

Small-Business (50 or fewer emp.)

4.5/5

"Liongard"

What do you like about Liongard?

Alerting is easy but also (if you don't mind learning JmesPath) customizable. Liongard gathers the data and gives you alot of built-in metrics but giv

A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great for Change Management, But Needs More Vendor Coverage"

What do you like about Liongard?

Our experience with Liongard has been nothing short of exceptional. As a system automation and AI specialist, having a tool that provides real-time vi

2. Customer Support

Users commend the excellent customer support of Liongard, especially during onboarding and for fast resolution times.

See 6 mentions

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PM

Paul M.

Small-Business (50 or fewer emp.)

4.0/5

"The missing link in multi tenant security management"

What do you like about Liongard?

It connects to all my services, products and produces 1 heli-view on what is going on. This enables me to guide my customers into the world of complia

A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Information Hub"

What do you like about Liongard?

Liongard provides a single pane of glass to provide information across my systems. Change detection and tracking can help tremendously in troubleshoot

3. Integrations

Users value the easy integrations of Liongard, enabling smooth connections and automated documentation across client systems.

See 6 mentions

See Related User Reviews

MB

Mike B.

Small-Business (50 or fewer emp.)

4.5/5

"Liongard"

What do you like about Liongard?

Alerting is easy but also (if you don't mind learning JmesPath) customizable. Liongard gathers the data and gives you alot of built-in metrics but giv

PM

Paul M.

Small-Business (50 or fewer emp.)

4.0/5

"The missing link in multi tenant security management"

What do you like about Liongard?

It connects to all my services, products and produces 1 heli-view on what is going on. This enables me to guide my customers into the world of complia

4. Reliability

Users value Liongard's reliability in providing real-time visibility and proactive change management, enhancing overall operational efficiency.

See 6 mentions

See Related User Reviews

PM

Paul M.

Small-Business (50 or fewer emp.)

4.0/5

"The missing link in multi tenant security management"

What do you like about Liongard?

It connects to all my services, products and produces 1 heli-view on what is going on. This enables me to guide my customers into the world of complia

A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Information Hub"

What do you like about Liongard?

Liongard provides a single pane of glass to provide information across my systems. Change detection and tracking can help tremendously in troubleshoot

5. Team Collaboration

Users value the seamless team collaboration features of Liongard, enhancing integration and reporting across client systems.

See 6 mentions

See Related User Reviews

CS

Chodisetty S.

Mid-Market (51-1000 emp.)

5.0/5

"Liongard is the attack surface Mastery"

What do you like about Liongard?

Liongard summarizes all asset inventories, changes and alerts into one single dashboard.

AP

Adrian P.

Small-Business (50 or fewer emp.)

4.5/5

"Keeping the house safe"

What do you like about Liongard?

In the support space we so often experience standards drift with the service desk team trying to resolve the end user issues and needing to sometime d

5 Cons or Disadvantages of Liongard

1. Complex Setup

Users find the initial setup complex, requiring significant time investment and technical expertise to utilize the system fully.

See 5 mentions

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JM

Jeremy M.

Small-Business (50 or fewer emp.)

4.0/5

"Transformative Tool"

What do you dislike about Liongard?

It takes time and patience to get the platform configured for your needs. If you have a large number of environments to manage, it can be an almost fu

PM

Paul M.

Small-Business (50 or fewer emp.)

4.0/5

"The missing link in multi tenant security management"

What do you dislike about Liongard?

I miss the 'sexyness' of the system, though everything is there, you have to be a technician to use all aspects of the system. luckely, as an MS(S

2. Difficult Learning

Users face a difficult learning curve due to extensive configuration and educating coworkers for successful adoption.

See 5 mentions

See Related User Reviews

PM

Paul M.

Small-Business (50 or fewer emp.)

4.0/5

"The missing link in multi tenant security management"

What do you dislike about Liongard?

I miss the 'sexyness' of the system, though everything is there, you have to be a technician to use all aspects of the system. luckely, as an MS(S

CP

Cody P.

Mid-Market (51-1000 emp.)

3.5/5

"Significant lifting up front, but can pay off if you stick with it"

What do you dislike about Liongard?

There is a HUGE upfront time investment to configure and properly stand up the environment. Once you tackle that, you need to then educate and work on

3. Poor Reporting

Users find the reporting output lacking in presentation, making it hard to deliver client-ready documents.

See 4 mentions

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PW

patrick w.

Mid-Market (51-1000 emp.)

5.0/5

"The Most Powerful MSP Tool on the Market"

What do you dislike about Liongard?

the reporting output is not 'pretty' enough for client delivery

RD

Richard D.

Small-Business (50 or fewer emp.)

5.0/5

"Takes a bit of work up front, Well worth it!"

What do you dislike about Liongard?

Reports are not great. You can get a lot of detail but they are not always in an easy to read format.

4. Complex Reporting

Users find the complex reporting features of Liongard difficult to navigate and unsatisfactory for client presentations.

See 3 mentions

See Related User Reviews

PW

patrick w.

Mid-Market (51-1000 emp.)

5.0/5

"The Most Powerful MSP Tool on the Market"

What do you dislike about Liongard?

the reporting output is not 'pretty' enough for client delivery

RD

Richard D.

Small-Business (50 or fewer emp.)

5.0/5

"Takes a bit of work up front, Well worth it!"

What do you dislike about Liongard?

Reports are not great. You can get a lot of detail but they are not always in an easy to read format.

5. Difficult Setup

Users face a difficult setup with Liongard, requiring significant time investment and technical expertise for customization.

See 3 mentions

See Related User Reviews

CS

Chris S.

Small-Business (50 or fewer emp.)

4.5/5

"Great for finding historical information"

What do you dislike about Liongard?

The initial setup is a big task and easy to sink lots of hours into it.

CP

Cody P.

Mid-Market (51-1000 emp.)

3.5/5

"Significant lifting up front, but can pay off if you stick with it"

What do you dislike about Liongard?

There is a HUGE upfront time investment to configure and properly stand up the environment. Once you tackle that, you need to then educate and work on