--- title: LevelUp Reviews meta_title: 'LevelUp Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 17 reviews by the users' company size, role or industry to find out how LevelUp works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 17 scale: '5' date_modified: '2026-06-15' parent_category: name: Demand Generation url: https://www.g2.com/categories/demand-generation --- # LevelUp Reviews **Vendor:** LevelUp **Category:** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 17 ## About LevelUp Enable customers to pay with their phones at your store locations. Leverage LevelUp's already-built POS integrations for free to enable a seamlessly integrated payment workflow. Reward your users when they achieve goals in your app by sending them LevelUp Credit for specific merchants. ## LevelUp Reviews ### 1. Great for Interview Prep, But Limited Free Mock Interviews **Rating:** 3.5/5.0 stars **Reviewed by:** Gaurav S. | Full Stack Web Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about LevelUp?** This tool is very helpful for interview preparation and also assists freshers in developing their skills. **What do you dislike about LevelUp?** The number of free mock interviews offered is quite limited. It would be better if at least five free mock interviews were available, so that students could get a better understanding of the tool before deciding whether to purchase it. **What problems is LevelUp solving and how is that benefiting you?** Levelup helps enhance your skill set in line with modern technology and supports you in preparing for your next role. ### 2. Quick Order Monthly Billing with LevelUp **Rating:** 5.0/5.0 stars **Reviewed by:** Richard C. | Staff Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2023 **What do you like best about LevelUp?** Multiple eateries use the program, which charges you once each month and keeps track of your orders. it lists neighbouring eateries, making it quick and simple to place an order. The speed of paying on phone is Greater by this platform. **What do you dislike about LevelUp?** I would like the app prioritise mobile payments over news and digital gift cards because there are so many menu options which can be confusing. This is so frustrating for me and also for beginners. **What problems is LevelUp solving and how is that benefiting you?** The app's incentive programme motivates me to continue using it and find new locations. Its interaction with point-of-sale (POS) systems further guarantees a seamless and effective experience. In conclusion LevelUp is revolutionising mobile payments and making my life a lot easier. ### 3. Great Concept, Vendors Need More Education **Rating:** 3.5/5.0 stars **Reviewed by:** Melodie T. | Keynote Speaker and Social Media Marketing Consultant , Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2018 **What do you like best about LevelUp?** I really like the idea of have an easy way to pay with my mobile phone, while also earning rewards and receiving perks for being loyal to different vendors and retailers. **What do you dislike about LevelUp?** Even though the concept is great, for the brief time I used this app, I did not feel like it was widely accepted by the vendors. For example, I would show up with the app and the cashier would get flustered and have no idea how to use the app for my order or apply any discounts I was promised. It's important that all staff members are trained when any new technology is integrated and I do not feel like LevelUp provided an easy training system for retailers. **What problems is LevelUp solving and how is that benefiting you?** LevelUp definitely encourages customer loyalty because it can offer rewards and perks for being a repeat customers. It provides an easy way to pay through mobile, but the store employees need to understand how to properly use it in order for it to be effective. ### 4. User Friendly and Updated Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2018 **What do you like best about LevelUp?** That the software remembers orders, bills me once a month and that several different restaurants use it. Also that is shows where the restaurants are around me - this makes ordering ahead very easy and quick **What do you dislike about LevelUp?** So many options on menu, extra stuff that I don't care about such as digital gift card, news, etc **What problems is LevelUp solving and how is that benefiting you?** As a user, it makes ordering quick and easy ### 5. Best platform for most restaurants. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2018 **What do you like best about LevelUp?** Comes with all the most important features right out of the box. Payment, GPS, Notifications, all in a slick UI. **What do you dislike about LevelUp?** Nothing major. I can see a huge chain wanting more customization, but the built in features suit our needs perfectly. **What problems is LevelUp solving and how is that benefiting you?** Rather than developing an app from scratch, we worked with LevelUp as a plug and play provider. Initial rollout was not too cumbersome, and now maintenance is straightforward. ### 6. Levelup Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2018 **What do you like best about LevelUp?** The ease of payment via mobile allows me to build loyalty at various locations. **What do you dislike about LevelUp?** Many retail locations require their own app **What problems is LevelUp solving and how is that benefiting you?** You have a database of customers you can communicate with. ### 7. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2018 **What do you like best about LevelUp?** Easy to use and efficient. Easier than others I tried **What do you dislike about LevelUp?** It is a little pricey, but not outrageous for what you get **What problems is LevelUp solving and how is that benefiting you?** Life cycle management ### 8. Overall, we have success with using this software at my workplace. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2016 **What do you like best about LevelUp?** The best part about using the LevelUp system for our business is that it offers an easy way for our customers to pay without having to use cash or a card. It also allows them to easily and discreetly leave a tip for the employees behind the counter. As for employees, it makes keeping track of LevelUp sales and tips simple. **What do you dislike about LevelUp?** As with any technology, there are glitches. At times it may stop working for seemingly no reason. Also, if the internet is down or slow, LevelUp may not work at all. This is inconvenient and results in lost business when a customer comes in and only has their phone to use as payment (LevelUp App). The reader/camera on the front sometimes has trouble picking up the QVC code on the smartphone. **Recommendations to others considering LevelUp:** Train employees well on usage and basic troubleshooting issues. **What problems is LevelUp solving and how is that benefiting you?** Our customer loyalty program and payments are not left up to chance. An employee can not just chose to give someone extra "punches" on a card or not charge them for a product. It also saves customers the hassle of carrying cash. It saves us and the customer both credit card transaction fees. ### 9. big time user --- **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2016 **What do you like best about LevelUp?** i am a personal user of level up and have been to at least 25-50 of the chicago locations...i love everything about it, i find new places to go and love the rewards. **What do you dislike about LevelUp?** unfortunately, very frequently the machines don't work or they claim they dont work.....customer service is great however and they will give me credit when these situations occur. **Recommendations to others considering LevelUp:** be prepared for a few hiccups but its a great platform. **What problems is LevelUp solving and how is that benefiting you?** personally - im saving money! and im finding about and learning about new places. ### 10. Great if you live in Boston **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2016 **What do you like best about LevelUp?** So easy for POS transactions. Great rewards from partner vendors. **What do you dislike about LevelUp?** I have only ever seen LevelUp in Boston. The great thing is you can find it at a TON of places in Boston, but outside of their geography you're out of luck. I have yet to see LevelUp in the wild elsewhere. **Recommendations to others considering LevelUp:** On the consumer side - I don't see any reason for people to consider using LevelUp unless they live in Boston. **What problems is LevelUp solving and how is that benefiting you?** Easy, fast transactions at busy restaurants. Never having to remember to carry loyalty cards. ### 11. Easy way to make payments **Rating:** 4.5/5.0 stars **Reviewed by:** Ellie W. | Post Production Supervisor, Entertainment, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2016 **What do you like best about LevelUp?** I love that I can just pay for services with my phone. There are often incentives for using LevelUp that involve cash back through the vendor which is great. I also like that it tracks my spending each month in total and at each vender. Great product. **What do you dislike about LevelUp?** I wish more places used this program and that there was one app instead of one for each vender. It would be great to streamline with one app for all the venders. **Recommendations to others considering LevelUp:** Great product and incentives users via cash back programs. **What problems is LevelUp solving and how is that benefiting you?** Great way to pay for things without having to take my wallet with me. ### 12. Well-rounded payment system, requires more vendor implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 12, 2016 **What do you like best about LevelUp?** Allows for digital loyalty cards/rewards for multiple places through a single app. Receive points per transaction which are then used as $ off future purchases. Can use printed version of QR code as well if you don't have your phone. **What do you dislike about LevelUp?** Too few merchants accept it, especially outside major cities. Usually, it's only small business that accept Level Up. **Recommendations to others considering LevelUp:** Free to join! **What problems is LevelUp solving and how is that benefiting you?** Rewarding customers for frequent visits. Increases my desire to return the place since I am receiving loyalty rewards for future purchases. ### 13. Good **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2016 **What do you like best about LevelUp?** Clean website design. Easy to sign up, start and navigate. **What do you dislike about LevelUp?** It's a less known option and in this kind of business, established and good reputation is important. Few people would dare to try the less popular things. I am not aware of any business nearby that are using it, which is why I am unlikely to use it at this point. Some competitors have demo videos on the website to get users started. **Recommendations to others considering LevelUp:** There is no clear differentiation for LevelUp to stand out from the herd. It's also not clear how strong its network and its security are. **What problems is LevelUp solving and how is that benefiting you?** Easy transaction for both business owners and customers. Easy money management for business owners. ### 14. I wish all restaurants accepted LevelUp. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2015 **What do you like best about LevelUp?** I like that I don't have to carry around my wallet and just use my phone. It's nice that there is no barrier to payment as my old phone seems to have problems with NFC sometimes. **What do you dislike about LevelUp?** I don't like that there is no 2 factor authentication. This needs to be implemented asap since it has my credit card attached to it! I also wish that more places accepted LevelUp. I would like it if they gave more rewards for places that I frequent. **What problems is LevelUp solving and how is that benefiting you?** I am hoping to minimize the need to carry around a wallet. It's hard to fully realize this when not all merchants are on board with mobile payments. ### 15. The Next Level of Mobile Payment and Rewards! **Rating:** 4.0/5.0 stars **Reviewed by:** Ken S. | Software Implementation Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2015 **What do you like best about LevelUp?** LevelUP has the most modern and intuitive UI in the market for mobile payment and rewards available. Their ease of use is like nothing else in the market. **What do you dislike about LevelUp?** The only dislike that I could possibly have with LevelUP is that they are not as widely known as some of the other mobile pay providers. This can sometimes create a certain level of unfamiliarity with the customer and therefore some hesitation during the purchase process. **Recommendations to others considering LevelUp:** We highly recommend that you take full advantage of LevelUP's open development platform. It will allow you to give your customers a seamless experience between your Brick and Mortar store, your website and your mobile application. **What problems is LevelUp solving and how is that benefiting you?** Our customers are on the move and therefore we needed a way to be on the move with them. LevelUP has allowed us to step into the current times by offering our customers a convenient and easy way to purchase our goods and services as well as reward them for their continued loyalty. ### 16. An evolving and useful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Stuart F. | Chief Marketing Officer **Reviewed Date:** August 28, 2014 **What do you like best about LevelUp?** POS integration. Most start-ups in the location-based loyalty space don't have POS integration due to the prohibitive cost and complicated logistics of a roll out. However, LevelUp has a superb interface and system - I look forward to seeing where they go next. **What do you dislike about LevelUp?** This tool has grown significantly in Boston/New England but doesn't have much of a national profile. This makes sense as they are likely working out the bugs in a regional setting rather then a national one. You still have access to the mobile app - but it's not as complete without the POS functionality. **Recommendations to others considering LevelUp:** Great POS & loyalty system for the New England area. **What problems is LevelUp solving and how is that benefiting you?** Want to build a grassroots loyalty marketing program? Look no further. ### 17. Payment + loyalty, all in one package **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2014 **What do you like best about LevelUp?** I really like the fact that LevelUp combines payment and loyalty functionality in one interface. It's very convenient **What do you dislike about LevelUp?** My only dislike with LevelUp is the fact that it's not everywhere yet. I wish more vendors in more locations + markets used this. **Recommendations to others considering LevelUp:** You just have to get over the fact that you're giving your CC # to a third-party vendor, but this is no different than storing your info in an Amazon or Google account. If there's a local vendor you like that uses LevelUp, don't hesitate - download it! **What problems is LevelUp solving and how is that benefiting you?** As a consumer, I like to be able to pay for my purchases, and "punch" my loyalty card without having to carry around an extra card. LevelUp lets me do this, and it's quite seamless. ## LevelUp Discussions - [What is LevelUp used for?](https://www.g2.com/discussions/what-is-levelup-used-for) - [View LevelUp pricing details and edition comparison](https://www.g2.com/products/levelup/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+15%3A27%3A21+-0500&secure%5Bsession_id%5D=7b312456-a5f4-40db-bd4c-65cd33ff27be&secure%5Btoken%5D=e516648edea0869f8f6efb0509804d6429aa9542b7b3485f6572ffb0d6390f13&format=llm_user) ## LevelUp Features **Loyalty Experience** - Loyalty Engine - Rewards - Membership - Personalization - Gamification - Loyalty Cards **Restaurant App - Food Delivery** - Restaurant order management - Restaurant general setting - Restaurant listings **Loyalty Platform** - Communication Tools - Customer Relationship Management (CRM) - Loyalty Analytics - Localization - Integrations **User App - Food Delivery** - Payment processing - Real-time Order Tracking - On-demand Food ordering **Delivery App - Food Delivery** - Driver Management System - Driver Earnings and Payments - Communication and Scheduling **Agentic AI - Loyalty Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Admin App - Food Delivery** - Customer Support - Centralized Dashboard - Restaurant Onboarding and Management ## Top LevelUp Alternatives - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - 4.0/5.0 (4,377 reviews) - [impact.com](https://www.g2.com/products/impact-com/reviews) - 4.4/5.0 (2,183 reviews) - [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) - 4.6/5.0 (1,526 reviews)