LevelUp Reviews & Product Details

That the software remembers orders, bills me once a month and that several different restaurants use it. Also that is shows where the restaurants are around me - this makes ordering ahead very easy and quick Review collected by and hosted on G2.com.

So many options on menu, extra stuff that I don't care about such as digital gift card, news, etc Review collected by and hosted on G2.com.

Comes with all the most important features right out of the box. Payment, GPS, Notifications, all in a slick UI. Review collected by and hosted on G2.com.

Nothing major. I can see a huge chain wanting more customization, but the built in features suit our needs perfectly. Review collected by and hosted on G2.com.

The ease of payment via mobile allows me to build loyalty at various locations. Review collected by and hosted on G2.com.

Many retail locations require their own app Review collected by and hosted on G2.com.

Easy to use and efficient. Easier than others I tried Review collected by and hosted on G2.com.

It is a little pricey, but not outrageous for what you get Review collected by and hosted on G2.com.

The best part about using the LevelUp system for our business is that it offers an easy way for our customers to pay without having to use cash or a card. It also allows them to easily and discreetly leave a tip for the employees behind the counter. As for employees, it makes keeping track of LevelUp sales and tips simple. Review collected by and hosted on G2.com.

As with any technology, there are glitches. At times it may stop working for seemingly no reason. Also, if the internet is down or slow, LevelUp may not work at all. This is inconvenient and results in lost business when a customer comes in and only has their phone to use as payment (LevelUp App). The reader/camera on the front sometimes has trouble picking up the QVC code on the smartphone. Review collected by and hosted on G2.com.

i am a personal user of level up and have been to at least 25-50 of the chicago locations...i love everything about it, i find new places to go and love the rewards. Review collected by and hosted on G2.com.

unfortunately, very frequently the machines don't work or they claim they dont work.....customer service is great however and they will give me credit when these situations occur. Review collected by and hosted on G2.com.

So easy for POS transactions. Great rewards from partner vendors. Review collected by and hosted on G2.com.

I have only ever seen LevelUp in Boston. The great thing is you can find it at a TON of places in Boston, but outside of their geography you're out of luck. I have yet to see LevelUp in the wild elsewhere. Review collected by and hosted on G2.com.

I love that I can just pay for services with my phone. There are often incentives for using LevelUp that involve cash back through the vendor which is great. I also like that it tracks my spending each month in total and at each vender. Great product. Review collected by and hosted on G2.com.

I wish more places used this program and that there was one app instead of one for each vender. It would be great to streamline with one app for all the venders. Review collected by and hosted on G2.com.

Allows for digital loyalty cards/rewards for multiple places through a single app. Receive points per transaction which are then used as $ off future purchases. Can use printed version of QR code as well if you don't have your phone. Review collected by and hosted on G2.com.

Too few merchants accept it, especially outside major cities. Usually, it's only small business that accept Level Up. Review collected by and hosted on G2.com.

Clean website design. Easy to sign up, start and navigate. Review collected by and hosted on G2.com.

It's a less known option and in this kind of business, established and good reputation is important. Few people would dare to try the less popular things. I am not aware of any business nearby that are using it, which is why I am unlikely to use it at this point. Some competitors have demo videos on the website to get users started. Review collected by and hosted on G2.com.

I like that I don't have to carry around my wallet and just use my phone. It's nice that there is no barrier to payment as my old phone seems to have problems with NFC sometimes. Review collected by and hosted on G2.com.

I don't like that there is no 2 factor authentication. This needs to be implemented asap since it has my credit card attached to it! I also wish that more places accepted LevelUp. I would like it if they gave more rewards for places that I frequent. Review collected by and hosted on G2.com.

LevelUP has the most modern and intuitive UI in the market for mobile payment and rewards available. Their ease of use is like nothing else in the market. Review collected by and hosted on G2.com.

The only dislike that I could possibly have with LevelUP is that they are not as widely known as some of the other mobile pay providers. This can sometimes create a certain level of unfamiliarity with the customer and therefore some hesitation during the purchase process. Review collected by and hosted on G2.com.

POS integration. Most start-ups in the location-based loyalty space don't have POS integration due to the prohibitive cost and complicated logistics of a roll out. However, LevelUp has a superb interface and system - I look forward to seeing where they go next. Review collected by and hosted on G2.com.

This tool has grown significantly in Boston/New England but doesn't have much of a national profile. This makes sense as they are likely working out the bugs in a regional setting rather then a national one. You still have access to the mobile app - but it's not as complete without the POS functionality. Review collected by and hosted on G2.com.

I really like the fact that LevelUp combines payment and loyalty functionality in one interface. It's very convenient Review collected by and hosted on G2.com.

My only dislike with LevelUp is the fact that it's not everywhere yet. I wish more vendors in more locations + markets used this. Review collected by and hosted on G2.com.