--- title: LevelUp Reviews meta\_title: 'LevelUp Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 17 reviews by the users' company size, role or industry to find out how LevelUp works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 17 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Demand Generation url: https://www.g2.com/categories/demand-generation --- # LevelUp Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by LevelUp but has limited features. Are you part of the LevelUp team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Enable customers to pay with their phones at your store locations. Leverage LevelUp's already-built POS integrations for free to enable a seamlessly integrated payment workflow. Reward your users when they achieve goals in your app by sending them LevelUp Credit for specific merchants. * * * Seller [LevelUp](https://www.g2.com/sellers/levelup) Discussions [LevelUp Community](https://www.g2.com/products/levelup/discuss) Overview by Alex Shuck (Marketing & Analytics Director at LevelUp) Show More ## Top-Rated Alternatives [ ![Owner.com](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Owner.com") Owner.com 4.8/5(415) ](https://www.g2.com/products/owner-com/reviews) [ ![Agentforce Marketing (formerly Salesforce Marketing Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Marketing (formerly Salesforce Marketing Cloud)") Agentforce Marketing (formerly Salesforce Marketing Cloud) 4/5(4,629) ](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) [ ![impact.com](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "impact.com") impact.com 4.4/5(2,404) ](https://www.g2.com/products/impact-com/reviews) [ View All Alternatives ](https://www.g2.com/products/levelup/competitors/alternatives) ## User Insights Average based on 17 real user reviews. [Log in to unlock pricing and user insights](/login) RC Richard C. Staff Engineer Mid-Market (51-1000 emp.) 7/15/2023 "Quick Order Monthly Billing with LevelUp" 5/5 What do you like best about LevelUp? Multiple eateries use the program, which charges you once each month and keeps track of your orders. it lists neighbouring eateries, making it quick and simple to place an order. The speed of paying on phone is Greater by this platform. Review collected by and hosted on G2.com. What do you dislike about LevelUp? I would like the app prioritise mobile payments over news and digital gift cards because there are so many menu options which can be confusing. This is so frustrating for me and also for beginners. Review collected by and hosted on G2.com. What problems is LevelUp solving and how is that benefiting you? The app's incentive programme motivates me to continue using it and find new locations. Its interaction with point-of-sale (POS) systems further guarantees a seamless and effective experience. In conclusion LevelUp is revolutionising mobile payments and making my life a lot easier. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Small-Business (50 or fewer emp.) 4/30/2018 "User Friendly and Updated Software " 4.5/5 What do you like best about LevelUp? That the software remembers orders, bills me once a month and that several different restaurants use it. Also that is shows where the restaurants are around me - this makes ordering ahead very easy and quick Review collected by and hosted on G2.com. What do you dislike about LevelUp? So many options on menu, extra stuff that I don't care about such as digital gift card, news, etc Review collected by and hosted on G2.com. What problems is LevelUp solving and how is that benefiting you? As a user, it makes ordering quick and easy Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 4/30/2018 "Best platform for most restaurants. " 4.5/5 What do you like best about LevelUp? Comes with all the most important features right out of the box. Payment, GPS, Notifications, all in a slick UI. Review collected by and hosted on G2.com. What do you dislike about LevelUp? Nothing major. I can see a huge chain wanting more customization, but the built in features suit our needs perfectly. Review collected by and hosted on G2.com. What problems is LevelUp solving and how is that benefiting you? Rather than developing an app from scratch, we worked with LevelUp as a plug and play provider. Initial rollout was not too cumbersome, and now maintenance is straightforward. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 4/25/2018 "Levelup Review" 4.5/5 What do you like best about LevelUp? The ease of payment via mobile allows me to build loyalty at various locations. Review collected by and hosted on G2.com. What do you dislike about LevelUp? Many retail locations require their own app Review collected by and hosted on G2.com. What problems is LevelUp solving and how is that benefiting you? You have a database of customers you can communicate with. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") CF Verified User in Financial Services Small-Business (50 or fewer emp.) 4/26/2018 "Great product " 5/5 What do you like best about LevelUp? Easy to use and efficient. Easier than others I tried Review collected by and hosted on G2.com. What do you dislike about LevelUp? It is a little pricey, but not outrageous for what you get Review collected by and hosted on G2.com. What problems is LevelUp solving and how is that benefiting you? Life cycle management Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Writing and Editing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Writing and Editing") UW Verified User in Writing and Editing Small-Business (50 or fewer emp.) 6/29/2016 "Overall, we have success with using this software at my workplace." 4.5/5 What do you like best about LevelUp? The best part about using the LevelUp system for our business is that it offers an easy way for our customers to pay without having to use cash or a card. It also allows them to easily and discreetly leave a tip for the employees behind the counter. As for employees, it makes keeping track of LevelUp sales and tips simple. Review collected by and hosted on G2.com. What do you dislike about LevelUp? As with any technology, there are glitches. At times it may stop working for seemingly no reason. Also, if the internet is down or slow, LevelUp may not work at all. This is inconvenient and results in lost business when a customer comes in and only has their phone to use as payment (LevelUp App). The reader/camera on the front sometimes has trouble picking up the QVC code on the smartphone. Review collected by and hosted on G2.com. Recommendations to others considering LevelUp: Train employees well on usage and basic troubleshooting issues. Review collected by and hosted on G2.com. What problems is LevelUp solving and how is that benefiting you? Our customer loyalty program and payments are not left up to chance. An employee can not just chose to give someone extra "punches" on a card or not charge them for a product. It also saves customers the hassle of carrying cash. It saves us and the customer both credit card transaction fees. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Mid-Market (51-1000 emp.) 8/9/2016 "big time user --- " 5/5 What do you like best about LevelUp? i am a personal user of level up and have been to at least 25-50 of the chicago locations...i love everything about it, i find new places to go and love the rewards. Review collected by and hosted on G2.com. What do you dislike about LevelUp? unfortunately, very frequently the machines don't work or they claim they dont work.....customer service is great however and they will give me credit when these situations occur. Review collected by and hosted on G2.com. Recommendations to others considering LevelUp: be prepared for a few hiccups but its a great platform. Review collected by and hosted on G2.com. What problems is LevelUp solving and how is that benefiting you? personally - im saving money! and im finding about and learning about new places. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ellie W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ellie W.") EW Ellie W. Post Production Supervisor Entertainment Small-Business (50 or fewer emp.) 4/4/2016 "Easy way to make payments" 4.5/5 What do you like best about LevelUp? I love that I can just pay for services with my phone. There are often incentives for using LevelUp that involve cash back through the vendor which is great. I also like that it tracks my spending each month in total and at each vender. Great product. Review collected by and hosted on G2.com. What do you dislike about LevelUp? I wish more places used this program and that there was one app instead of one for each vender. It would be great to streamline with one app for all the venders. Review collected by and hosted on G2.com. Recommendations to others considering LevelUp: Great product and incentives users via cash back programs. Review collected by and hosted on G2.com. What problems is LevelUp solving and how is that benefiting you? Great way to pay for things without having to take my wallet with me. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 4/12/2016 "Well-rounded payment system, requires more vendor implementation" 5/5 What do you like best about LevelUp? Allows for digital loyalty cards/rewards for multiple places through a single app. Receive points per transaction which are then used as $ off future purchases. Can use printed version of QR code as well if you don't have your phone. Review collected by and hosted on G2.com. What do you dislike about LevelUp? Too few merchants accept it, especially outside major cities. Usually, it's only small business that accept Level Up. Review collected by and hosted on G2.com. Recommendations to others considering LevelUp: Free to join! Review collected by and hosted on G2.com. What problems is LevelUp solving and how is that benefiting you? Rewarding customers for frequent visits. Increases my desire to return the place since I am receiving loyalty rewards for future purchases. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Mid-Market (51-1000 emp.) 12/8/2015 "I wish all restaurants accepted LevelUp." 4.5/5 What do you like best about LevelUp? I like that I don't have to carry around my wallet and just use my phone. It's nice that there is no barrier to payment as my old phone seems to have problems with NFC sometimes. Review collected by and hosted on G2.com. What do you dislike about LevelUp? I don't like that there is no 2 factor authentication. This needs to be implemented asap since it has my credit card attached to it! I also wish that more places accepted LevelUp. I would like it if they gave more rewards for places that I frequent. Review collected by and hosted on G2.com. What problems is LevelUp solving and how is that benefiting you? I am hoping to minimize the need to carry around a wallet. It's hard to fully realize this when not all merchants are on board with mobile payments. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about LevelUp? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about LevelUp ](https://www.g2.com/products/levelup/discussions/new) GU Guest User What is LevelUp used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-levelup-used-for) [ View all Discussions ](https://www.g2.com/products/levelup/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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