The G2 on Less Annoying CRM

Less Annoying CRM Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use of Less Annoying CRM, appreciating its intuitive design and powerful customizations. (29 mentions)

Users value the exceptional customer support of Less Annoying CRM, enhancing their overall experience significantly. (21 mentions)

Users value the simplicity of use in Less Annoying CRM, praising its intuitive interface and essential features. (16 mentions)

Users love the user-friendly interface of Less Annoying CRM, making it easy to learn and navigate. (14 mentions)

Users highlight the affordability of Less Annoying CRM, appreciating its fair pricing combined with essential features and excellent support. (11 mentions)

Users appreciate the easy customization of Less Annoying CRM, finding it intuitive and adaptable to their needs. (9 mentions)

Users find Less Annoying CRM to be very intuitive and easy, making client management a seamless experience. (9 mentions)

Users note the missing features like integration with Constant Contact and common document storage, limiting its robustness. (9 mentions)

Users experience integration issues with Less Annoying CRM, limiting connections to preferred third-party tools and services. (5 mentions)

Users note the limited features of Less Annoying CRM, making it less suitable for advanced CRM needs. (3 mentions)

Users experience call issues, especially with syncing and contact updates, complicating their overall functionality. (2 mentions)

Users find Less Annoying CRM expensive due to additional costs for integrations like AWeber and Zapier. (2 mentions)

Users find the data entry process time-consuming and noted challenges with importing contacts from preferred email services. (1 mentions)

Top Pros or Advantages of Less Annoying CRM

1. Ease of Use

Users commend the ease of use of Less Annoying CRM, appreciating its intuitive design and powerful customizations.

See 29 mentions

See Related User Reviews

Anamarija S.

Small-Business (50 or fewer emp.)

5.0/5

"A real must have CRM - easy to use, customisable, great support"

What do you like about Less Annoying CRM?

The simplicity of use, level of customization, all the necessary features included in very fair price, and apart from the features - great support! Re

Kristine S.

Small-Business (50 or fewer emp.)

5.0/5

"The best CRM - hands down!"

What do you like about Less Annoying CRM?

I absolutely LOVE that LACRM is one-size fits all! I hate platforms where I'm not sure what "level" a client has, so I'm not sure if what I'm telling

2. Customer Support

Users value the exceptional customer support of Less Annoying CRM, enhancing their overall experience significantly.

See 21 mentions

See Related User Reviews

Anamarija S.

Small-Business (50 or fewer emp.)

5.0/5

"A real must have CRM - easy to use, customisable, great support"

What do you like about Less Annoying CRM?

The simplicity of use, level of customization, all the necessary features included in very fair price, and apart from the features - great support! Re

Kerry C.

Small-Business (50 or fewer emp.)

5.0/5

"Great Basic CRM!"

What do you like about Less Annoying CRM?

1) It is very simple and intuitive to use. 2) The customer support is, by far, the best of any other CRM I have used. It is also less needed than

3. Simplicity

Users value the simplicity of use in Less Annoying CRM, praising its intuitive interface and essential features.

See 16 mentions

See Related User Reviews

Anamarija S.

Small-Business (50 or fewer emp.)

5.0/5

"A real must have CRM - easy to use, customisable, great support"

What do you like about Less Annoying CRM?

The simplicity of use, level of customization, all the necessary features included in very fair price, and apart from the features - great support! Re

Rory M.

Small-Business (50 or fewer emp.)

5.0/5

"Super straight-forward and supported by a team of real people"

What do you like about Less Annoying CRM?

- The product is very intuitive and easy to use - All the features you actually need, none of the marketing BS that other CRMs promise - Single pr

4. User-Friendly

Users love the user-friendly interface of Less Annoying CRM, making it easy to learn and navigate.

See 14 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Incredibly easy to learn!"

What do you like about Less Annoying CRM?

The interface is so clean and simple. There are clear and concise processes for anything you'd need from a basic CRM. I did free trials for around 10

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great Customer Service"

What do you like about Less Annoying CRM?

The CRM is easy to use and customize. Even better is the Customer Service. If there is an issue the team at LACRM is always quick to reply and/or fix.

5. Affordable

Users highlight the affordability of Less Annoying CRM, appreciating its fair pricing combined with essential features and excellent support.

See 11 mentions

See Related User Reviews

Anamarija S.

Small-Business (50 or fewer emp.)

5.0/5

"A real must have CRM - easy to use, customisable, great support"

What do you like about Less Annoying CRM?

The simplicity of use, level of customization, all the necessary features included in very fair price, and apart from the features - great support! Re

Kerry C.

Small-Business (50 or fewer emp.)

5.0/5

"Great Basic CRM!"

What do you like about Less Annoying CRM?

1) It is very simple and intuitive to use. 2) The customer support is, by far, the best of any other CRM I have used. It is also less needed than

6. Easy Customization

Users appreciate the easy customization of Less Annoying CRM, finding it intuitive and adaptable to their needs.

See 9 mentions

See Related User Reviews

Anamarija S.

Small-Business (50 or fewer emp.)

5.0/5

"A real must have CRM - easy to use, customisable, great support"

What do you like about Less Annoying CRM?

The simplicity of use, level of customization, all the necessary features included in very fair price, and apart from the features - great support! Re

Kristine S.

Small-Business (50 or fewer emp.)

5.0/5

"The best CRM - hands down!"

What do you like about Less Annoying CRM?

I absolutely LOVE that LACRM is one-size fits all! I hate platforms where I'm not sure what "level" a client has, so I'm not sure if what I'm telling

7. Intuitive

Users find Less Annoying CRM to be very intuitive and easy, making client management a seamless experience.

See 9 mentions

See Related User Reviews

Rory M.

Small-Business (50 or fewer emp.)

5.0/5

"Super straight-forward and supported by a team of real people"

What do you like about Less Annoying CRM?

- The product is very intuitive and easy to use - All the features you actually need, none of the marketing BS that other CRMs promise - Single pr

Toni A.

Small-Business (50 or fewer emp.)

5.0/5

"The easiest and most efficient CRM"

What do you like about Less Annoying CRM?

It is intuitive and easy. I'm not wasting hours of my time trying to learn a "system". This keeps track of me and my clients.

Top Cons or Disadvantages of Less Annoying CRM

1. Missing Features

Users note the missing features like integration with Constant Contact and common document storage, limiting its robustness.

See 9 mentions

See Related User Reviews

Rory M.

Small-Business (50 or fewer emp.)

5.0/5

"Super straight-forward and supported by a team of real people"

What do you dislike about Less Annoying CRM?

- There was one (minor) feature that was missing - the ability to @ my colleagues; I mentioned it in a feedback form and got a response from the team

Kerry C.

Small-Business (50 or fewer emp.)

5.0/5

"Great Basic CRM!"

What do you dislike about Less Annoying CRM?

The downside is the same as its upside. It is very simple and intuitive. It does not have the bells and whistles other CRMs have, which means it is ea

2. Integration Issues

Users experience integration issues with Less Annoying CRM, limiting connections to preferred third-party tools and services.

See 5 mentions

See Related User Reviews

Valerie C.

Small-Business (50 or fewer emp.)

4.0/5

"Fantastic, basic, CRM option for small organizations"

What do you dislike about Less Annoying CRM?

I wish it integrated with Constant Contact. As it is, we have a workaround, but it's another step in list management that creates opportunities for er

Garland C.

Small-Business (50 or fewer emp.)

5.0/5

"Affordable, yet full featured"

What do you dislike about Less Annoying CRM?

I might like to see a little more integration with some of my other tools and AI, but LACRM is amazing value for the price.

3. Limited Features

Users note the limited features of Less Annoying CRM, making it less suitable for advanced CRM needs.

See 3 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Simple and Effective CRM for Everyday Use"

What do you dislike about Less Annoying CRM?

While Less Annoying CRM is excellent for basic contact and task management, it lacks some advanced features such as detailed reporting, workflow autom

Kerry C.

Small-Business (50 or fewer emp.)

5.0/5

"Great Basic CRM!"

What do you dislike about Less Annoying CRM?

The downside is the same as its upside. It is very simple and intuitive. It does not have the bells and whistles other CRMs have, which means it is ea

4. Call Issues

Users experience call issues, especially with syncing and contact updates, complicating their overall functionality.

See 2 mentions

See Related User Reviews

Natasha L.

Small-Business (50 or fewer emp.)

5.0/5

"Got it right First time !"

What do you dislike about Less Annoying CRM?

It doesn't sync with up with mailerlite,

Laura K.

Mid-Market (51-1000 emp.)

4.5/5

"The product is easy to use and gives me exactly what I need."

What do you dislike about Less Annoying CRM?

When our main point of contact left the company it was an arduous process to change the contact and get the program operational again.

5. Expensive

Users find Less Annoying CRM expensive due to additional costs for integrations like AWeber and Zapier.

See 2 mentions

See Related User Reviews

Bonnie M.

Small-Business (50 or fewer emp.)

5.0/5

"Everything a CRM needs to be"

What do you dislike about Less Annoying CRM?

I switched over from a much more expensive industry-specific CRM that was difficult to use and annoying. LACRM has everything we need.

Lisa S.

Small-Business (50 or fewer emp.)

5.0/5

"Great product, customer service, and price"

What do you dislike about Less Annoying CRM?

Doesn't connect with my autoresponder (AWeber) unless I pay for something like Zapier.

6. Data Entry

Users find the data entry process time-consuming and noted challenges with importing contacts from preferred email services.

See 1 mentions

See Related User Reviews

Dawn C.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to implement and customize"

What do you dislike about Less Annoying CRM?

While it does integrate with Mail Chimp, I prefer to use Email Octopus so I had to download and then input my email list manually. Not a big deal!

G2 reviews are authentic and verified.

Here's how.

Marita V.

President

Small-Business (50 or fewer emp.)

9/2/2024

"awesome!"

5/5

What do you like best about Less Annoying CRM?

Love this CRM it works for everything i need plus some Review collected by and hosted on G2.com.

What do you dislike about Less Annoying CRM?

there is nothing i really dislike, it's really helped me organize better than outlook ever did on it's own! Review collected by and hosted on G2.com.

Anastasia L.

Owner/Founder

Small-Business (50 or fewer emp.)

2/9/2024

"The Only CRM I've Managed to Use"

5/5

What do you like best about Less Annoying CRM?

What I like best about LACRM is the ease of use. Every time I've tried a CRM it has been overwhelming and I gave up. This one is so easy and seamlessly integrated with my Gmail and Google Calendar that it's a tool I can't imagine being without. Review collected by and hosted on G2.com.

What do you dislike about Less Annoying CRM?

I honestly can't think of any downsides. I mean even their pricing is reasonable and their customer service is awesome so what's there to dislike? Review collected by and hosted on G2.com.

What problems is Less Annoying CRM solving and how is that benefiting you?

I connect with new people every day and it's hard to keep details about each of them straight. LACRM allows me to easily make notes as well as attach a person to a calendared event, etc. All I need to do is add the LACRM email to my bcc with any communication I have with someone I've created as a contact then I can review all correspondence and notes in one fell swoop. Review collected by and hosted on G2.com.

Lisa S.

Innovation Women Member

Small-Business (50 or fewer emp.)

8/5/2024

"Great product, customer service, and price"

5/5

What do you like best about Less Annoying CRM?

Features, ease of use, customer support, price Review collected by and hosted on G2.com.

What do you dislike about Less Annoying CRM?

Doesn't connect with my autoresponder (AWeber) unless I pay for something like Zapier. Review collected by and hosted on G2.com.

Clayton S.

Small-Business (50 or fewer emp.)

3/18/2024

"Less annoying CRM for Newfield"

4.5/5

What do you like best about Less Annoying CRM?

For us, Less Annoying CRM is very intuitive and easy to use. Things I like best include the way that we can all sync our calendars to the CRM calendar giving us good visibility of all our schedules, easy email integration and the simple way we can add details to a customer or contact without having to fill out a lot of irrelevant boxes. The CRM is also easy to read on your smartphone which is useful when I’m out of the office. Easily the easiest and most useful CRM I have used. Review collected by and hosted on G2.com.

What do you dislike about Less Annoying CRM?

Unless it's already a current feature that I am not aware of, would be good if when you rang a number of a customer on your phone and that phone number was against a contact on the CRM, it automatically popped up with the contact details post call so you could add a note of the call. Review collected by and hosted on G2.com.

Rachel L.

Small-Business (50 or fewer emp.)

2/1/2024

"Straightforward to implement, easy to use and customisable"

5/5

What do you like best about Less Annoying CRM?

I like that it's easily customisable for a small business without needing in-house IT and it's super easy to set up and use. Customer support is rarely needed, but effective and responsive when it is! It integrates with google seamlessly, meaning that contacts entered on LACRM/mobile phone/computer are all shared. The remote access is super for our team who all work remotely. We use it multiples times a day to keep a track of clients and tasks, including those delegated to other team members. We've been using it for about 10 years now. Review collected by and hosted on G2.com.

What do you dislike about Less Annoying CRM?

I can't think of anything at the moment. Review collected by and hosted on G2.com.

Ed T.

Mid-Market (51-1000 emp.)

2/19/2024

"Best CRM Ever"

5/5

What do you like best about Less Annoying CRM?

I love the fact LACRM creators understand both aspects of a great CRM. The first is what sales data IS needed, and the second is what data is NOT needed. When it comes down to it, the creation of the first CRM was designed to increase sales by reducing the time it takes to record data. Since then, some CRM creators like Salesforce, have forgot that concept and created CRMs that make sales rep spend less time selling, and more time recording sales data. Many call it "paralysis by analysis". That reverse concept make sales reps "slaves" to the CRM. Not Less Annoying CRM (LACRM). They get it! The LACRM understand what's most valuable, the sale, not the CRM. Review collected by and hosted on G2.com.

What do you dislike about Less Annoying CRM?

It would be nice to have an assigned account rep at LACRM. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

4/24/2024

"Less Annoying CRM is the right size product for our needs."

5/5

What do you like best about Less Annoying CRM?

After trying many other CRMs, we were very frustrated. They were either too expensive, too complicated to manage, designed for mega-corporations or focused on internet/social media marketing which is not our client demographic. Less Annoying CRM was the perfect fit. It is easy to use, has an email integration and was quickly adopted by all of our users. The company has been very responsive to any of our inquiries. Review collected by and hosted on G2.com.

What do you dislike about Less Annoying CRM?

The one thing that I wish worked differently was associating contacts with businesses. In our market, we have contacts who can belong to multiple clients. This can be done in Less Annoying, but the contact is not as readily visible when viewing the company. Review collected by and hosted on G2.com.

Bob H.

Small-Business (50 or fewer emp.)

2/9/2024

"An amazing experience, specific, to the point and overwhelmingly solid customer care."

5/5

What do you like best about Less Annoying CRM?

The software/system is intuitive and where we had any issue we found the online library was enough to help. Yet we still tried both phone and email support and each time we received a response inside of the hour if not in just a few minutes. Review collected by and hosted on G2.com.

What do you dislike about Less Annoying CRM?

Nothing as of yet. This is a program meant for the rest of us, those not in need of full project management, just sales, lead tracking and integration into standard systems. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

1/23/2024

"Intuitive CRM. Support person answered my call in 2 seconds."

5/5

What do you like best about Less Annoying CRM?

I barely needed the help section as it's pretty intuitive to use. That's a big plus.

Also the live support was excellent. They answered the phone in two seconds. I'm not used to reaching a live person so quickly! This tells me that they actually care about helping their customers.

So to the team at LACRM, thank you!

P.S. I like that Zapier has been added to LACRM. This will save me time later. Review collected by and hosted on G2.com.

What do you dislike about Less Annoying CRM?

I'm still new to it, but so far I haven't found any downside.

If you need a ton of features in your CRM, this may not be for you. It's a simpler system, which is why I chose it. The "less is more" philosophy suits me. Review collected by and hosted on G2.com.

Lisa G.

Owner/Managing Member

Small-Business (50 or fewer emp.)

11/30/2023

"Easy. Simple. Best decision."

5/5

What do you like best about Less Annoying CRM?

Using Less Annoying has created a centralized location for our entire client conversation, files, contracts and notes. We capture birthdays, work anniversaries and personal notes our clients share with us. This helps us personalize our communications. Absolutely LOVE the easy interface, and customer service. Review collected by and hosted on G2.com.

What do you dislike about Less Annoying CRM?

It would be nice to have a direct email solution within Less Annoying CRM. Currently, we blind copy our LACRM account on our emails to capture them inside the platform. This is a great work around, so no complaints! Eventually, emailing directly inside LACRM will minimize the usage of other apps. Review collected by and hosted on G2.com.